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4.7 out of 5

"Beautifully situated and maintained resort with fantastic, friendly staff. We had an issue with the first room we were allocated, but the duty manager ... " More

By a verified traveller on Sat 07 Jul 2018

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Hotel Description

A luxury stay in Ubud awaits you at Kamandalu Ubud. You'll be 2.8 km (1.7 mi) from Ubud Royal Palace and 2.9 km (1.8 mi) from Ubud Traditional Art Market. Highlights at this family-friendly resort include 2 restaurants, 2 outdoor swimming pools, and a full-service spa.

TVs with satellite channels are featured in all 56 individually decorated rooms, and you can enjoy free WiFi, furnished lanais, and sitting areas. Minibars provide refreshments, and room service makes dining in an option. Nice touches include soaking tubs, rainfall showerheads, and bathrobes. Separate bathtubs and showers, coffee/tea makers, and free newspapers are also available.

A relaxing visit to Chaya Spa can include hot stone massages, Swedish massages, aromatherapy, and reflexology along with access to the spa tub. The restaurant, Petulu Restaurant, serves Indonesian cuisine and is open for breakfast and dinner. With 2 poolside bars and a bar/lounge to choose from, you can enjoy a drink at the resort. Enjoy the health club, spa tub, sauna, and kids' swimming pool. 861.12 square feet (80 square meters) of event facilities include a conference center, and other business amenities include a business center. Additionally, you'll find free WiFi in public areas, a free manager's reception, and a coffee shop/café. Each morning full breakfast is served between 7:00 AM and 10:00 AM. There's also free valet parking, along with the convenience of a free area shuttle.

With a stay at this 5-star Andong resort, you'll be 4.2 km (2.6 mi) from Ubud Monkey Forest and 3.7 km (2.3 mi) from Campuhan Ridge Walk.

Chalet (Ubud) with Special Deal

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$366* Per night/room 6 Aug. - 7 Aug.

Garden Villa, 2 Bedrooms, Private Pool with Special

Bed Count 1 King Bed Maximum Occupancy 5 Max

Valley Villa, Private Pool with Special Deal

Bed Count 1 King Bed Maximum Occupancy 3 Max

Valley Villa, 2 Bedrooms, Private Pool with Special Deal

Bed Count 1 King Bed Maximum Occupancy 5 Max

Villa, 3 Bedrooms, Private Pool with Special Deal

Bed Count 2 King Beds Maximum Occupancy 6 Max

Villa, Garden View with Special Deal

Bed Count 1 King Bed Maximum Occupancy 3 Max

Kamandalu Ubud ratings based on 75 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Kamandalu Ubud

Everyone (18) Couples (52) Family (5)
4 out of 5
Beautifully situated and maintained resort with fantastic, friendly staff. We had an issue with the first room we were allocated, but the duty manager sorted it out, and we were given a free hour-long spa treatment for the three of us by way of apology. It’s a small resort, so there are limited dining options, but the food was very good and priced in line with similar hotels. We went next door to CasCades in the Viceroy Hotel one evening, which was superb but very pricey. There is a free shuttle bus into Ubud centre that runs about 6 times a day, taking 15 mins in the traffic. You can walk it in 35 mins but it’s not very pleasant as the road is choked with traffic and the footpaths terrible. But we did it several times nonetheless! There are loads of very good places to eat in town at a fraction of the cost of the hotels. We took advantage of the free daily yoga session which was a great experience in a spectacularly situated hillside studio. The spa is very good, if pricey compared to the rates in town but again, in line with similar establishments. There are two beautiful pools, both with bars (one a swim-up, but it was too cool for that during our stay). We had a very good 6 night stay once the room issue was sorted - avoid rooms 101-105 if you want maximum peace and quiet as they are alongside (though just below) the main pool and the music may be noticeable. Their views are also limited. Overall though we enjoyed our stay and the staff were outstanding.

Posted by on 7 Jul. 2018

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5 out of 5

Kamandalu resort

Location: Location is quiet and out of town. Overlooks jungle environment with monkeys in the trees at dawn and dusk.
Excellent location away from the busy streets. Very quiet and peaceful. Staff go out of their way to help your every request. Lots of stairs down to the deluxe villas, so this may not be the best choice for the less mobile.

Posted by , from Byron Bay on 14 Nov. 2016

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5 out of 5

Lovey accommodation in the mountains

Pros: Loved the free morning yoga classes over the valley and the breakfast and the shuttle service into the town centre
Cons: Pool area is the only bar and if raining no other area to socialise and have a drink,
Location: Not far from the town centre but far away for a lovely relaxing holiday, close to temples, volcano and many other tourist attractions.
Blown away with the reception, room, and pool area. The grounds and cleanliness were immaculate, the staff were all very friendly and helpful.

Posted by , from Melbourne on 9 Aug. 2016

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4 out of 5

Beautiful grounds, away from the hustle of Ubud.

The resort grounds are the stand out. The standard rooms are simple and spacious with big bath and outside shower - there could have been more clothes storage, and the standard rooms at $550 per night do not have DVDs players. The staff are lovely natured, but lack western training in the dining room and kitchen. The breakfast was disappointing, as although breakfast is available until 10am, the hot food was sitting cold at 9.30am when we arrived - the staff also expect you to keep used cutlery for the entire sitting, and they are slow to clear dirty plates from the table. Lunch by the pool wasn't that great either. I would recommend going out to eat - there are some superb traditional restaurants in town. The hotel shuttles can be over crowded with hotel guests, so be prepared to get a taxi - which will cost about $5 each way. The yoga room has an amazing view and the infinity pool with sun bed deck is the most tranquil place to escape for relaxing.

Posted by , from Melbourne, Vic, Australia on 13 Aug. 2015

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3 out of 5

Beautiful building and gardens but comfort missing

Pros: Nice gardens
bed was very uncomfortable and no comfortable chairs in the room for a five star hotel the details were missing ...... stayed in a twin share room but could only get one key to the room and no hair conditioner overall was disappointed

Posted by , from Sydney on 19 Jun. 2015

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4 out of 5
Pros: CLEANLINESS AND STAFF
Cons: THE ROOM ABOVE AS THERE WAS NO SOUNDPROOFING
Location: Tranquil
Facilities: Typical; Value: Average price; Service: Courteous; Cleanliness: Spotless;

Posted by , from Australia - VIC - Regional VIC on 6 Mar. 2015

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4 out of 5
Pros: The rooms are amazing, the staff are exceptional and the resort as a whole is great
Cons: Some of the other guests were quiet annoying and complained about very minor things. The main pool area/swim up bar could do with an upgrade
Location: Nice position
Facilities: Distinctive; Service: Flawless; Cleanliness: Gleaming;

Posted by , from Australia - WA - Perth on 26 Jan. 2015

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3 out of 5
Pros: Pools but the staff who work around them are useless
Cons: Old stale rooms, filthy old bath. Food and drink prices were a rip off. Check in problems despite confirming it via email
Average at best. Would not recommend. Not even close to 5 star. Staff are hopeless. Rooms smell

Posted by , from Australia - QLD - Brisbane on 2 Jan. 2015

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5 out of 5
Pros: Every single minute of our stay
Cons: Having to leave
Location: Perfect, Inspiring, Outstanding
Facilities: Top of the line, Outstanding; Value: Fantastic, Amazing; Service: Flawless, Remarkable, Go the extra mile; Cleanliness: Spotless, Immaculate, Pristine; Will be returning ASAP

Posted by , from Australia - QLD - Cairns on 29 Dec. 2014

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4 out of 5
Pros: Staff are all friendly
Cons: Breakfast buffet could have more healthy options : eg Bircher muesli, fresh veg juices
Service: Friendly; Daily yoga / yoga room was lovely

Posted by , from Australia - NSW - Sydney on 7 Dec. 2014

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Renovations + Closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Property Features

Kamandalu Ubud offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a spa tub. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars, a swim-up bar, and a bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Event space at this resort measures 861.12 square feet (80 square meters) and includes a conference center. A children's pool, a sauna, and a rooftop terrace are also featured at the luxury Kamandalu Ubud. You'll have access to the health club at a partner property. A free area shuttle within 5 km is available. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Ubud resort.

  • 1 floor
  • 56 guestrooms or units
  • 2 dining venues
  • 2 bars by the pool
  • 861.12 sq ft of conference space
  • 80 sq m of conference space
  • Swim-up bar
  • Bar or lounge
  • Manager's reception (free)
  • Coffee shop
  • Deli
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking , Parking (limited spaces)

Transport

  • Airport: Denpasar (DPS-Ngurah Rai Intl.) (40 km / 24.9 mi)
  • Property shuttles: Free area shuttle within 5 km; airport shuttle and train station pick-up
  • Parking: Free valet parking

Room Amenities

Kamandalu Ubud offers 56 air-conditioned accommodations with minibars and safes. Rooms open to furnished lanais. These individually decorated accommodations have separate sitting areas. Televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Private lanai (furnished)
  • Sitting area
  • Deep soaking tub
  • Minibar
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Unique decor

Food & Drink

The resort hosts a free manager's reception daily.

Petulu Restaurant - Overlooking the pool and garden, this restaurant specializes in Indonesian cuisine and serves breakfast and dinner. A children's menu is available. Reservations are required.

Aira Cafe - This poolside café specializes in international cuisine and serves lunch and dinner. A children's menu is available.

Room service (during limited hours) is available.

Spa Services

  • Number of treatment rooms 2
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Swedish massage
  • Spa tub in spa
  • Minimum age to access spa is 12
  • Reflexology
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Check-in time ends at midnight
  • Minimum check-in age is: 15

Special check-in instructions:

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Pet Policy

  • Pets and service animals are not allowed at Kamandalu Ubud

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. The tax ID number is 01.506.525.3-907.000. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • One child stays free
  • UnionPay
  • Cash or credit card deposit required
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Tax ID – 01.506.525.3-907.000
  • Service animals not allowed
  • Individually wrapped food options are not available
  • Debit cards
  • Gap period enforced between guests' stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 438625 per person (approximately)
  • Airport shuttle fee: USD 60 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kamandalu Ubud Hotel
  • Kamandalu Hotel
  • Kamandalu Ubud
  • Kamandalu
  • Kamandalu Resort And Spa, Ubud, Bali Hotel Ubud
  • Kamandalu Resort Ubud
  • Kamandalu Hotel Ubud
  • Kamandalu Ubud Bali
  • Kamandalu Ubud Resort
  • Kamandalu Resort
  • Kamandalu Resort And Spa
  • Kamandalu Hotel Ubud
  • Kamandalu Ubud Bali
  • Kamandalu Resort Ubud
  • Kamandalu Resorts Spa
  • Kamandalu Ubud Ubud
  • Kamandalu Ubud Resort
  • Kamandalu Ubud Resort Ubud

You should know

  • Kamandalu Ubud offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Promotions

Added Benefits

Book a stay in any room or rate category and receive daily scheduled yoga session at Rumah Yoga, daily scheduled service to Ubud center, free welcome drink and cold towel upon arrival, fruit basket in the villa upon arrival, 2 bottles of beer at the poolside bar for 2 (once per stay), and healthy lunch at Awana Pool and Lounge for 2 (valid for minimum 7-night stays only).


Full details provided at check-in. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Pool Villa Benefits

Book a stay in a "Private Pool Villa" and receive complimentary minibar in the villa (once per stay) and access to the Village Club with free-flow tea, coffee, cookies, and fresh fruits, choice of cocktail per person, 2 bottles of soft drink, 2 pieces of laundry pressed per villa, per night, 5% off at Andalu Shop, 10% off at Petulu Restaurant and Aira Cafe (food only), and 15% off treatments at Chaya Spa.


Full details provided at check-in. Spa appointment may be required. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.