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4.7 out of 5

"Beautifully situated and maintained resort with fantastic, friendly staff. We had an issue with the first room we were allocated, but the duty manager ... " More

By a verified traveller on Sat 07 Jul 2018

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Hotel Description

A luxury stay in Ubud awaits you at Kamandalu Ubud. You'll be 2.8 km (1.7 mi) from Ubud Royal Palace and 2.9 km (1.8 mi) from Ubud Traditional Art Market. Highlights at this family-friendly resort include 2 restaurants, 2 outdoor swimming pools and a full-service spa.

TVs with satellite channels are featured in all 56 individually decorated rooms, and you can enjoy free WiFi, furnished lanais and sitting areas. Minibars provide refreshments, and 24-hour room service makes dining in an option. You'll find nice touches like soaking tubs, rainfall showerheads and bathrobes to enhance your stay. Separate bathtubs and showers, coffee/tea makers and free newspapers are also available.

A day of pampering at Chaya Spa can include hot stone massages, Swedish massages, body wraps and body scrubs along with access to the spa tub. The restaurant, Petulu Restaurant, serves Indonesian cuisine and is open for breakfast and dinner. With 2 poolside bars and a bar/lounge to choose from, you can enjoy a drink at the resort. Enjoy the health club, spa tub, sauna and kids' swimming pool. 861.12 square feet (80 square metres) of event facilities include conference centres, and other business amenities include a business centre. Plus you'll find free WiFi in public areas, a free manager's reception and a coffee shop/café. Free buffet breakfast is available daily between 7 AM and 10 AM. There's also free valet parking, along with the convenience of a free area shuttle.

You'll be 4.2 km (2.6 mi) from Ubud Monkey Forest and 3.7 km (2.3 mi) from Campuhan Ridge Walk with a stay at this 5-star Andong resort.

Chalet (Ubud) with Special Deal

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$324* Per night/room 10 Dec. - 11 Dec.

Garden Villa, 2 Bedrooms, Private Pool with Special

Bed Count 1 King Bed Maximum Occupancy 5 Max

Valley Villa, Private Pool with Special Deal

Bed Count 1 King Bed Maximum Occupancy 3 Max

Valley Villa, 2 Bedrooms, Private Pool with Special Deal

Bed Count 1 King Bed Maximum Occupancy 5 Max

Villa, 3 Bedrooms, Private Pool with Special Deal

Bed Count 2 King Beds Maximum Occupancy 6 Max

Villa, Garden View with Special Deal

Bed Count 1 King Bed Maximum Occupancy 3 Max

Kamandalu Ubud ratings based on 75 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Kamandalu Ubud

Everyone (18) Couples (52) Family (5)
4 out of 5
Beautifully situated and maintained resort with fantastic, friendly staff. We had an issue with the first room we were allocated, but the duty manager sorted it out, and we were given a free hour-long spa treatment for the three of us by way of apology. It’s a small resort, so there are limited dining options, but the food was very good and priced in line with similar hotels. We went next door to CasCades in the Viceroy Hotel one evening, which was superb but very pricey. There is a free shuttle bus into Ubud centre that runs about 6 times a day, taking 15 mins in the traffic. You can walk it in 35 mins but it’s not very pleasant as the road is choked with traffic and the footpaths terrible. But we did it several times nonetheless! There are loads of very good places to eat in town at a fraction of the cost of the hotels. We took advantage of the free daily yoga session which was a great experience in a spectacularly situated hillside studio. The spa is very good, if pricey compared to the rates in town but again, in line with similar establishments. There are two beautiful pools, both with bars (one a swim-up, but it was too cool for that during our stay). We had a very good 6 night stay once the room issue was sorted - avoid rooms 101-105 if you want maximum peace and quiet as they are alongside (though just below) the main pool and the music may be noticeable. Their views are also limited. Overall though we enjoyed our stay and the staff were outstanding.

Posted by on 7 Jul. 2018

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5 out of 5

Kamandalu resort

Location: Location is quiet and out of town. Overlooks jungle environment with monkeys in the trees at dawn and dusk.
Excellent location away from the busy streets. Very quiet and peaceful. Staff go out of their way to help your every request. Lots of stairs down to the deluxe villas, so this may not be the best choice for the less mobile.

Posted by , from Byron Bay on 14 Nov. 2016

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5 out of 5

Lovey accommodation in the mountains

Pros: Loved the free morning yoga classes over the valley and the breakfast and the shuttle service into the town centre
Cons: Pool area is the only bar and if raining no other area to socialise and have a drink,
Location: Not far from the town centre but far away for a lovely relaxing holiday, close to temples, volcano and many other tourist attractions.
Blown away with the reception, room, and pool area. The grounds and cleanliness were immaculate, the staff were all very friendly and helpful.

Posted by , from Melbourne on 9 Aug. 2016

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4 out of 5

Beautiful grounds, away from the hustle of Ubud.

The resort grounds are the stand out. The standard rooms are simple and spacious with big bath and outside shower - there could have been more clothes storage, and the standard rooms at $550 per night do not have DVDs players. The staff are lovely natured, but lack western training in the dining room and kitchen. The breakfast was disappointing, as although breakfast is available until 10am, the hot food was sitting cold at 9.30am when we arrived - the staff also expect you to keep used cutlery for the entire sitting, and they are slow to clear dirty plates from the table. Lunch by the pool wasn't that great either. I would recommend going out to eat - there are some superb traditional restaurants in town. The hotel shuttles can be over crowded with hotel guests, so be prepared to get a taxi - which will cost about $5 each way. The yoga room has an amazing view and the infinity pool with sun bed deck is the most tranquil place to escape for relaxing.

Posted by , from Melbourne, Vic, Australia on 13 Aug. 2015

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3 out of 5

Beautiful building and gardens but comfort missing

Pros: Nice gardens
bed was very uncomfortable and no comfortable chairs in the room for a five star hotel the details were missing ...... stayed in a twin share room but could only get one key to the room and no hair conditioner overall was disappointed

Posted by , from Sydney on 19 Jun. 2015

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4 out of 5
Pros: CLEANLINESS AND STAFF
Cons: THE ROOM ABOVE AS THERE WAS NO SOUNDPROOFING
Location: Tranquil
Facilities: Typical; Value: Average price; Service: Courteous; Cleanliness: Spotless;

Posted by , from Australia - VIC - Regional VIC on 6 Mar. 2015

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4 out of 5
Pros: The rooms are amazing, the staff are exceptional and the resort as a whole is great
Cons: Some of the other guests were quiet annoying and complained about very minor things. The main pool area/swim up bar could do with an upgrade
Location: Nice position
Facilities: Distinctive; Service: Flawless; Cleanliness: Gleaming;

Posted by , from Australia - WA - Perth on 26 Jan. 2015

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3 out of 5
Pros: Pools but the staff who work around them are useless
Cons: Old stale rooms, filthy old bath. Food and drink prices were a rip off. Check in problems despite confirming it via email
Average at best. Would not recommend. Not even close to 5 star. Staff are hopeless. Rooms smell

Posted by , from Australia - QLD - Brisbane on 2 Jan. 2015

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5 out of 5
Pros: Every single minute of our stay
Cons: Having to leave
Location: Perfect, Inspiring, Outstanding
Facilities: Top of the line, Outstanding; Value: Fantastic, Amazing; Service: Flawless, Remarkable, Go the extra mile; Cleanliness: Spotless, Immaculate, Pristine; Will be returning ASAP

Posted by , from Australia - QLD - Cairns on 29 Dec. 2014

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4 out of 5
Pros: Staff are all friendly
Cons: Breakfast buffet could have more healthy options : eg Bircher muesli, fresh veg juices
Service: Friendly; Daily yoga / yoga room was lovely

Posted by , from Australia - NSW - Sydney on 7 Dec. 2014

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Renovations + Closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Property Features

Kamandalu Ubud offers its guests a full-service spa, 2 the outdoor swimming pools, a health club, and a spa tub. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars, A swim-up bar, and A bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Event space at this resort measures 861.12 square feet (80 square metres) and includes conference centres. A kids' pool, a sauna, and a rooftop terrace are also featured at the luxury Kamandalu Ubud. You'll have access to the health club at a partner property. A free area shuttle within 5 km is available. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Ubud resort.

  • 1 floor
  • 56 guestrooms or units
  • 2 dining venues
  • 2 bars by the pool
  • 861.12 sq ft of conference space
  • 80 sq. m of conference space
  • Buffet breakfast (free)
  • Swim-up bar
  • Bar or lounge
  • Manager's reception (free)
  • Coffee shop
  • Deli
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Denpasar (DPS-Ngurah Rai Intl.) (39.6 km / 24.6 mi)
  • Property shuttles: Free area shuttle within 5 km; airport shuttle and train station pick-up
  • Parking: Free valet parking and self parking

Room Amenities

Kamandalu Ubud offers 56 forms of air-conditioned accommodation with minibars and a safe. Rooms open to furnished lanais. This individually decorated accommodation has separate sitting areas. Televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with a complimentary bathrobe, complimentary slippers and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

  • Private lanai (furnished)
  • Sitting area
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Unique decor

Food & Drink

Guests are served a free buffet breakfast daily from 7 AM to 10 AM. The resort hosts a free manager's reception daily.

Petulu Restaurant – Overlooking the pool and garden, this restaurant specialises in Indonesian cuisine and serves breakfast and dinner. A children's menu is available. Reservations are required.

Aira Cafe – This poolside café specialises in international cuisine and serves lunch and dinner. A children's menu is available.

Late-night fare is available from 24-hour room service.

Spa Services

  • Number of treatment rooms 2
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Swedish massage
  • Spa tub in spa
  • Minimum age to access spa is 12
  • Reflexology
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds.

  • One child stays free
  • UnionPay
  • No lifts
  • Tax ID – 01.506.525.3-907.000
  • Cash or credit card deposit required
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 60 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kamandalu Ubud Hotel
  • Kamandalu Hotel
  • Kamandalu Ubud
  • Kamandalu
  • Kamandalu Resort And Spa, Ubud, Bali Hotel Ubud
  • Kamandalu Resort Ubud
  • Kamandalu Hotel Ubud
  • Kamandalu Ubud Bali
  • Kamandalu Ubud Resort
  • Kamandalu Resort
  • Kamandalu Resort And Spa
  • Kamandalu Hotel Ubud
  • Kamandalu Ubud Bali
  • Kamandalu Resort Ubud
  • Kamandalu Resorts Spa
  • Kamandalu Ubud Ubud
  • Kamandalu Ubud Resort
  • Kamandalu Ubud Resort Ubud

You should know

  • Kamandalu Ubud offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
url importing https://www.wotif.com/Ubud-Hotels-Kamandalu-Ubud.h522935-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.