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4.3 out of 5

"The breakfast was very good, the staff always friendly and the bed was very comfortable with beautiful pillows. " More

By a verified traveller on Sun 29 Dec 2019

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Hotel Description

A luxury stay in Denpasar awaits you at InterContinental Bali Sanur Resort - CHSE Certified, an IHG Hotel. You'll be 1.3 km (0.8 mi) from Sanur Beach and 12.2 km (7.6 mi) from Kuta Beach. Highlights at this beachfront resort include 3 restaurants, 3 outdoor swimming pools, and a full-service spa.

A day of pampering at The Spa can include beachside massages, body wraps, and body scrubs along with access to the spa tub and steam room. The restaurant, Layang-Layang, serves Indonesian cuisine and is open for breakfast, brunch, lunch, and dinner. At the resort's own lounge bar or beach bar, you can enjoy a drink. Spend the day at the beach where you'll find free cabanas, and enjoy the onsite free kids' club and gym. Plus you'll find free WiFi in public areas, a steam room, and a kids' swimming pool. Each morning free buffet breakfast is offered between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle.

Places within a 30-minute drive of this 5-star Denpasar resort include Tuban Beach and Nusa Dua Beach.

Junior Suite, 2 Single Beds, Garden View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$227* Per night/room 19 Feb. - 20 Feb.

Suite, 1 King Bed, Ocean View (Spa)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 3 Bedrooms, Garden View (Pool)

Bed Count 1 Twin Bed Maximum Occupancy 8 Max

Suite, 1 Bedroom, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Bedrooms, Garden View (Pool)

Bed Count 1 Twin Bed Maximum Occupancy 6 Max

InterContinental Bali Sanur Resort - CHSE Certified, an IHG Hotel ratings based on 9 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for InterContinental Bali Sanur Resort - CHSE Certified, an IHG Hotel

Everyone (6) Couples (3) Family (1)
2 out of 5
I would not recommend to anyone.

Posted by on 17 Jun. 2022

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Comment from Hotel Management

20 Jun. 2022 by Justin Angelina

Dear Mr. Pratik Sureshbhai, Thank you for taking the time to write us a review. Every review is a valuable tools for us to improve our quality both the service and the product. If you could share us the issue so that we may improve and provide better in the future, it would be highly appreciated. Other than that, please rest assured that we are taking every feedback seriously and will do the corrective action. Once again thank you very much for the feedback and please do apologize for any shortfall that happened during your stay with us. We hope to welcoming you again in the future. Regards, Justin Angelina Front Office Manager

4 out of 5
The breakfast was very good, the staff always friendly and the bed was very comfortable with beautiful pillows.

Posted by , from Australia on 29 Dec. 2019

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5 out of 5
Loved it. Only suggestion iss the lighting very dark so hard to apply makeup etc

Posted by on 29 Jun. 2019

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Comment from Hotel Management

1 Jul. 2019 by Alfi

Dear guest, Thank you very much for taking the time to share your feedback following your recent stay at our property. I am glad that your stay was pleasant and enjoyable. Furthermore, your feedback will be shared to our team as encouragement to maintain our quality as well as our improvement. Look forward to welcoming you again soon. Regards, Alfian Adriansyah Guest Experience & Quality Manager Fairmont Sanur Beach Bali

5 out of 5

Posted by on 24 May 2019

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Comment from Hotel Management

1 Jul. 2019 by Alfi

Dear guest, Thank you very much for taking the time to share your feedback following your recent stay at our property. I am glad that your stay was pleasant and enjoyable. Furthermore, your feedback will be shared to our team as encouragement to maintain our quality. Look forward to welcoming you again soon. Regards, Alfian Adriansyah Guest Experience & Quality Manager Fairmont Sanur Beach Bali

4 out of 5
Sea view suites is poetic licence - telescope required to see the sea- I know it’s traditional Balinese but rooms could with some colour

Posted by on 17 Jul. 2018

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Comment from Hotel Management

25 Jul. 2018 by Alfie

Dear Guest, Greetings from Fairmont Sanur Beach Bali and thank you for your feedback. I am glad to know that your stay was pleasant and your kind words towards our facilities is highly appreciated. Look forward to see you again and i remain at your dispose. Thank you. Regards, Alfian Adriansyah Guest Experience & Quality Manager Fairmont Sanur Beach Bali

4 out of 5

Nice hotel

Was nice but couldnt really see the beach with a ocean view room. Could not see the pool at all in the hotel from any room.

Posted by , from Australia on 23 Jun. 2018

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Comment from Hotel Management

27 Jun. 2018 by Alfie

Dear Donna, Greetings from Fairmont Sanur Beach Bali and thank you for taking the time to share your feedback online following your recent stay with us. I am glad to hear that your overall stay was pleasant and i have noted the feedback for our improvement. Look forward to welcoming you again in the future and i remain at your dispose. Regards, Alfian Adriansyah Guest Experience & Quality Manager Fairmont Sanur Beach Bali

5 out of 5

Close to the beach, lovely staff.

We thoroughly enjoyed our stay. The staff were very friendly and were always saying hello. We had our very own butler who booked in our tours and provided valuable information on what to do during our stay. The service was second to none and the food was amazing!!! It was clean, luxurious, safe and quiet. We would recommend this place to anyone and would book it again in a flash.

Posted by on 15 Oct. 2015

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Comment from Hotel Management

19 Oct. 2015 by Niall Cowan

Dear Guest, thank you for your review of Fairmont Sanur Beach Bali. We are absolutely thrilled to hear such positive feedback and very grateful for your wonderful review of our property. We all look forward to welcoming you back in the future. Kind Regards, Niall Cowan GENERAL MANAGER

5 out of 5
Pros: Layout of resort, plenty of privacy. Gardens lovely.
Cons: Mattress and toilet.
All good, but for a luxury hotel, terrible mattress and very noisy toilet. Bit disappointing in this regard. Couldn't recommend it for this reason.

Posted by on 14 Jul. 2015

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Comment from Hotel Management

28 Jul. 2015 by Niall Cowan

Dear Guest, Thank you for taking the time to share your experience following your vacation at the Fairmont Sanur Beach Bali. We are all delighted to read that you enjoyed your time with us. We strive to achieve the highest levels of product and service and we try very hard to deliver every day – unique experiences and memorable service which goes hand-in-hand with all of the wonderful facilities our resort has to offer. Rest assured that your feedback regarding all aspects of your stay is highly valued, appreciated, and passed to our team here. Kind regards, Niall Cowan GENERAL MANAGER

5 out of 5
Excellent location, staff, breakfast and pool/beach.

Posted by on 13 Apr. 2015

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Comment from Hotel Management

14 Apr. 2015 by Niall Cowan

Dear guest, Thank you for taking the time to share your recent experience at the Fairmont Sanur Beach Bali. We are delighted to hear that you enjoyed your time with us. I will of course share your feedback with the team – who I know will be delighted to hear your feedback. We all look forward to welcoming you back to the Fairmont Sanur Beach Bali Kind regards, Niall Cowan GENERAL MANAGER

About the Intercontinental Bali Sanur Resort - CHSE Certified

Location Jalan Kusuma Sari No. 8, Denpasar, Bali 80227

Renovations + Closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Property Features

Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At InterContinental Bali Sanur Resort - CHSE Certified, an IHG Hotel you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. WiFi is free in public spaces. This luxury resort also offers a complimentary children's club, a children's pool, and a steam room. Limited free parking is available on a first-come, first-served basis. This 5-star Denpasar resort is smoke free.

  • 120 guestrooms or units
  • 4 levels
  • 2 buildings
  • 3 dining venues
  • Built in 2013
  • Buffet breakfast (free)
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Number of living rooms
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Separate dining area
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking , Free valet parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free valet parking, self parking, and RV/bus/truck parking

Room Amenities

InterContinental Bali Sanur Resort - CHSE Certified, an IHG Hotel offers 120 accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. Rooms open to balconies or patios. Accommodations offer separate dining areas and include dining tables. Beds feature premium bedding. 42-inch LED televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Private balcony or patio
  • Dining room
  • Sitting area
  • Deep soaking tub
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Desk chair

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 10:30 AM.

Layang-Layang - Overlooking the garden, this restaurant specializes in Indonesian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Nyala Beach Club and Gril - This beachfront seafood restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Pier Eight - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.

Late night fare is available from 24-hour room service.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 7
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 3
  • Steam room in spa
  • Reflexology

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

InterContinental Bali Sanur Resort - CHSE Certified, an IHG Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for IDR 1052700.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at InterContinental Bali Sanur Resort - CHSE Certified, an IHG Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Children stay free
  • Service animals not allowed
  • One child stays free
  • Car required
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Children stay free: Maximum age 3
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 324000.00 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 1052700.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bali Regent
  • Fairmont Sanur Beach Bali Resort Denpasar
  • Regent Bali Hotel
  • Regent Bali Hotel Sanur
  • Regent Bali Sanur
  • Fairmont Sanur Beach Bali Hotel
  • Fairmont Bali Hotel
  • Fairmont Sanur Beach Bali
  • Fairmont Sanur Beach Bali Denpasar
  • Fairmont Sanur Bali Denpasar
  • Fairmont Sanur Beach Bali Suites Villa Resort Denpasar
  • Fairmont Sanur Beach Bali Suites Villa Denpasar
  • Resort Fairmont Sanur Beach Bali Suites & Villa Denpasar
  • Fairmont Sanur Beach Bali Suites & Villa Denpasar
  • Fairmont Sanur Beach Bali Suites Villa
  • Denpasar Fairmont Sanur Beach Bali Suites & Villa Resort
  • Resort Fairmont Sanur Beach Bali Suites & Villa
  • Fairmont Sanur Beach Bali Suites Villa Resort
  • Regent Bali
  • Fairmont Sanur Beach Bali
  • Fairmont Sanur Bali Suites

You should know

  • Pool access available from 6:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.