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4.6 out of 5

"A great place to stay for families or groups. A bit busy for couples perhaps. " More

By a verified traveller on Wed 31 Jul 2019

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Hotel Description

At Puri Santrian you'll be within just a 15-minute stroll of Pura Blanjong and British Honorary Consulate. Highlights at this beachfront hotel include 2 restaurants, 3 outdoor swimming pools, and a full-service spa.

TVs with cable channels are featured in all 199 rooms, and you can enjoy free WiFi, balconies or patios, and coffee/tea makers. Refrigerators and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Free bottled water, in-room massages, and safes are also available.

A day of pampering can include massages and body wraps along with aromatherapy and hydrotherapy. The restaurant, Beach Club Restaurant, is open for breakfast, lunch, and dinner. The hotel's own poolside bar and bar/lounge are nice places to enjoy a drink. Spend the day at the beach where you'll find sun loungers, and enjoy the onsite outdoor tennis court and spa tub. Additionally, you'll find free WiFi in public areas, a kids' swimming pool, and a coffee shop/café. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of an airport shuttle.

Sights within a 20-minute walk of this 4-star Denpasar hotel include Consulate Agency of France and Honorary Consulate of Chile.

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
AU$109* Per night/room 10 Aug. - 11 Aug.

Interconnecting Superior Room

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Santrian Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Club Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room Free Upgrade (Domestic/Kitas Holder Only)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Premier Deluxe

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Puri Santrian ratings based on 55 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Puri Santrian

Everyone (24) Couples (20) Family (11)
4 out of 5

Posted by on 25 Nov. 2019

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4 out of 5
A great place to stay for families or groups. A bit busy for couples perhaps.

Posted by on 31 Jul. 2019

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4 out of 5
Fabulous hotel, right on the beach . Beautiful pool area with swim up bar and large double bed chairs which gives it a more glamouress appeal. We paid for the Club rooms, with an adult only pool. However , this area had no waiter service nor big beds and minimal beds with shade which is essential for myself. It was a ridiculous fight to get a poolbed with a shade each day . Club room was nice but dated. None of the elegant bathrooms that Bali is famous for, and the huge four poster bed went out of favour when it gave us both major hip pain by mid week. Staff are plentiful and extremely pleasant but the wait staff are pretty useless. Who knows whether you’ll ever get milk with your coffee, or how many people it will take ? Lovely people but the dining staff just lack focus. A suggestion : maybe each wait person should get their own area of tables to attend? Hotel food/ bar was good but the most expensive on the beach . Communal areas are kept spotless and the ground staff are diligent and polite.

Posted by on 17 Apr. 2019

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Comment from Hotel Management

30 Apr. 2019 by Management

Dear Anonymous, Thank you for sharing a positive and constructive review as it is essential in our continuous effort to improve on our service and facilities. It really saddened us to know that some points of service and facilities fell short of your expectation. As we are aimed at leaving guests with memorable experiences, please accept our apologies for the inconvenience caused by these case. Please be assured that your feedback has been duly noted and been addressed to prevent re-occurrence. On the other hand, we are grateful for your praises on the hotel location, beach and pool. It's really appreciated. We strongly believe in seeking and gaining improvement by understanding the feedback from all our guests and your feedback does help us in that regards. Once again thank you for the constructive and valuable feedback. We sincerely wish to welcome you back for a better stay experience with us. Best regards, The Management

5 out of 5
Loved everything about it! We stayed in a Superior room and loved it. Had views of the beach and pool through the palm trees. The daily buffet breakfast was fabulous. The staff were so friendly and helpful. The southern quieter end of Sanur was perfect. The beach was great with the staff cleaning it each day so was clean and the pool was lovely. If I had to come up with something I didn't like, it would be the shower - not great water flow.

Posted by on 20 Jan. 2019

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Comment from Hotel Management

28 Jan. 2019 by Management

Dear Zed, Thank you for sharing a wonderful review of your recent stay at Puri Santrian. Glad to learn that you had a great experience and enjoyed the hotel facilities and service we delivered during your stay. We've taken note on your comment of the water flow, it soon will be investigated and fixed by the related department. Delivering the best of Santrian Life experience is our utmost aim. We do hope your great words will lead us to have the opportunity to welcoming you again at our resort as our valued guest. Best regards, The Management

4 out of 5

Posted by on 19 Jan. 2019

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3 out of 5
Good pools, gardens and beach. Rooms dated. Breakfast OK but boring. Main restaurant food varied and good. Other food outlets boring, expensive and food not good. Worst hamburger ever! Better value and food outside.

Posted by , from Melbourne Australia on 20 Sep. 2018

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5 out of 5
Nice hotel on the beach, quiet and the food was great, highly recommended

Posted by , from Albany WA on 7 Sep. 2018

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5 out of 5
Great location and wonderful staff. Really beautiful grounds.

Posted by on 13 Jul. 2018

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5 out of 5

Beautiful hotel on beach doesn't disappoint !

We just left this hotel stayed 4 nights . Staff amazing and will do anything for you . Winadi at pool was excellent and went out of his way to help us . Beach cabanas amazing and if are awake early the sunrise and you can walk to the little gazebo's in the water. So many pools to choose from and great for the little ones. My 5 yr old loved it . The grounds were spotless and tropical . Loved the Mezzanine 9 restaurant , had a great teppanyaki meal there was definitely our best meal in Sanur. Definitely the best frontage on beach , we will come back . Thanks for making our stay memorable .

Posted by , from australia on 4 Jan. 2018

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5 out of 5

Lovely resort by the beach

Lovely resort , beautiful helpful staff. Rooms clean and well equipped. Gorgeous grounds and pools and right on the beach .

Posted by , from Australia on 22 Nov. 2017

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Comment from Hotel Management

2 Dec. 2017 by Agung

Dear Mr./Ms. Denise, Thank you very much for choosing our resort to you stay in Bali. Have a great day

Renovations + Closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Property Features

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Puri Santrian you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. WiFi is free in public spaces. This beach hotel also offers a children's pool, an outdoor tennis court, and a spa tub. This 4-star Denpasar hotel is smoke free.

  • 199 guestrooms or units
  • 2 levels
  • 2 dining venues
  • Built in 1985
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Coffee shop
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Laundry facilities
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Ngurah Rai Intl. Airport (DPS) (14.5 km / 9 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Puri Santrian offers 199 accommodations with minibars and safes. Rooms open to balconies or patios. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. This Denpasar hotel provides complimentary wireless Internet access. Televisions come with premium cable channels. Housekeeping is offered daily and in-room massages can be requested.

  • Private balcony or patio
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Desk
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Beach Club Restaurant - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

The Mezzanine - This restaurant serves lunch and dinner.

Bar By The Sea - This beach brasserie serves lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Spa Services

  • Number of treatment rooms 8
  • Reflexology
  • Couples treatment rooms
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 16

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport transportation is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 450000.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Puri Santrian

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Gap period enforced between guests' stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: IDR 150000 for adults and IDR 75000 for children (approximately)
  • Airport shuttle fee: IDR 265000 per vehicle (one way)
  • Rollaway bed fee: IDR 450000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Puri Santrian
  • Puri Santrian Hotel
  • Puri Santrian Hotel Sanur
  • Puri Santrian Sanur
  • Santrian
  • Santrian Puri
  • Puri Santrian Bali
  • Puri Santrian Sanur, Bali
  • Puri Santrian Hotel Denpasar
  • Puri Santrian Denpasar
  • Puri Santrian Hotel
  • Puri Santrian Denpasar
  • Puri Santrian Hotel Denpasar

You should know

  • Puri Santrian offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.