For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
At Puri Santrian you'll be within just a 15-minute stroll of Pura Blanjong and British Honorary Consulate. Highlights at this beachfront hotel include 2 restaurants, 3 outdoor swimming pools, and a poolside bar.
TVs with cable channels are featured in all 199 rooms, and you can enjoy free WiFi, balconies or patios, and coffee/tea makers. Refrigerators and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Free bottled water, in-room massages, and safes are also available.
Superior Room Free Upgrade (Domestic/Kitas Holder Only)
Bed Count1 Full BedMaximum Occupancy
3 Max
Premier Deluxe
Bed Count1 Queen BedMaximum Occupancy
3 Max
Puri Santrian ratings based on 54 Verified Reviews
Review Summary
4.6
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Puri Santrian
Everyone (24)Couples (19)Family (11)
4 out of 5
Posted by a verified traveller on 25 Nov. 2019
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4 out of 5
A great place to stay for families or groups. A bit busy for couples perhaps.
Posted by a verified traveller on 31 Jul. 2019
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4 out of 5
Fabulous hotel, right on the beach . Beautiful pool area with swim up bar and large double bed chairs which gives it a more glamouress appeal. We paid for the Club rooms, with an adult only pool. However , this area had no waiter service nor big beds and minimal beds with shade which is essential for myself. It was a ridiculous fight to get a poolbed with a shade each day .
Club room was nice but dated. None of the elegant bathrooms that Bali is famous for, and the huge four poster bed went out of favour when it gave us both major hip pain by mid week.
Staff are plentiful and extremely pleasant but the wait staff are pretty useless. Who knows whether you’ll ever get milk with your coffee, or how many people it will take ? Lovely people but the dining staff just lack focus. A suggestion : maybe each wait person should get their own area of tables to attend?
Hotel food/ bar was good but the most expensive on the beach .
Communal areas are kept spotless and the ground staff are diligent and polite.
Posted by a verified traveller on 17 Apr. 2019
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Comment from Hotel Management
30 Apr. 2019
by Management
Dear Anonymous,
Thank you for sharing a positive and constructive review as it is essential in our continuous effort to improve on our service and facilities. It really saddened us to know that some points of service and facilities fell short of your expectation. As we are aimed at leaving guests with memorable experiences, please accept our apologies for the inconvenience caused by these case. Please be assured that your feedback has been duly noted and been addressed to prevent re-occurrence. On the other hand, we are grateful for your praises on the hotel location, beach and pool. It's really appreciated. We strongly believe in seeking and gaining improvement by understanding the feedback from all our guests and your feedback does help us in that regards.
Once again thank you for the constructive and valuable feedback. We sincerely wish to welcome you back for a better stay experience with us.
Best regards,
The Management
5 out of 5
Loved everything about it! We stayed in a Superior room and loved it. Had views of the beach and pool through the palm trees. The daily buffet breakfast was fabulous. The staff were so friendly and helpful. The southern quieter end of Sanur was perfect. The beach was great with the staff cleaning it each day so was clean and the pool was lovely. If I had to come up with something I didn't like, it would be the shower - not great water flow.
Posted by Zed on 20 Jan. 2019
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Comment from Hotel Management
28 Jan. 2019
by Management
Dear Zed,
Thank you for sharing a wonderful review of your recent stay at Puri Santrian. Glad to learn that you had a great experience and enjoyed the hotel facilities and service we delivered during your stay. We've taken note on your comment of the water flow, it soon will be investigated and fixed by the related department. Delivering the best of Santrian Life experience is our utmost aim.
We do hope your great words will lead us to have the opportunity to welcoming you again at our resort as our valued guest.
Best regards,
The Management
4 out of 5
Posted by a verified traveller on 19 Jan. 2019
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3 out of 5
Good pools, gardens and beach. Rooms dated. Breakfast OK but boring. Main restaurant food varied and good. Other food outlets boring, expensive and food not good. Worst hamburger ever! Better value and food outside.
Posted by John, from Melbourne Australia on 20 Sep. 2018
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5 out of 5
Nice hotel on the beach, quiet and the food was great, highly recommended
Posted by Slav, from Albany WA on 7 Sep. 2018
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5 out of 5
Great location and wonderful staff. Really beautiful grounds.
Posted by a verified traveller on 13 Jul. 2018
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5 out of 5
Beautiful hotel on beach doesn't disappoint !
We just left this hotel stayed 4 nights . Staff amazing and will do anything for you . Winadi at pool was excellent and went out of his way to help us . Beach cabanas amazing and if are awake early the sunrise and you can walk to the little gazebo's in the water. So many pools to choose from and great for the little ones. My 5 yr old loved it . The grounds were spotless and tropical . Loved the Mezzanine 9 restaurant , had a great teppanyaki meal there was definitely our best meal in Sanur.
Definitely the best frontage on beach , we will come back . Thanks for making our stay memorable .
Posted by nicole , from australia on 4 Jan. 2018
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5 out of 5
Lovely resort by the beach
Lovely resort , beautiful helpful staff. Rooms clean and well equipped. Gorgeous grounds and pools and right on the beach .
Posted by Denise, from Australia on 22 Nov. 2017
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Comment from Hotel Management
2 Dec. 2017
by Agung
Dear Mr./Ms. Denise,
Thank you very much for choosing our resort to you stay in Bali.
Have a great day
Airport: Ngurah Rai Intl. Airport (DPS) (14.5 km / 9 mi)
Property shuttles: Airport shuttle
Room Amenities
Puri Santrian offers 199 accommodations with minibars and safes. Rooms open to balconies or patios. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Televisions come with premium cable channels. Housekeeping is offered daily and in-room massages can be requested.
Private balcony or patio
Minibar
In-room dining (24 hours)
Television
Cable channels
Premium channels
Refrigerator
Coffee maker
Housekeeping (daily)
Massage in room (surcharge)
Hair dryer
Safe
Toiletries (free)
Desk
Climate control (air conditioning)
Toothbrush and toothpaste
Food & Drink
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Beach Club Restaurant - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
The Mezzanine - This restaurant serves lunch and dinner.
Bar By The Sea - This beach brasserie serves lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.
Hotel Policies
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age is: 16
Check-in time ends at anytime
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! One child stays free when using existing bedding.
Rollaway/extra beds are available for IDR 450000 per night.
Pet Policy
Pets and service animals are not allowed at Puri Santrian
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No onsite parking is available. This property accepts credit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings.
No lifts
Service animals not allowed
One child stays free
Debit cards not accepted
Staffed front desk
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
Gloves are available for guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available for breakfast
Individually wrapped food options are available for lunch
Individually wrapped food options are available for dinner
Individually wrapped food options are available through room service
gap period enforced between guest stays 24 hours
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitisation practices of any association
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: IDR 150000 for adults and IDR 75000 for children (approximately)
Airport shuttle fee: IDR 265000 per vehicle (one way)
Rollaway bed fee: IDR 450000 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Puri Santrian
Puri Santrian Hotel
Puri Santrian Hotel Sanur
Puri Santrian Sanur
Santrian
Santrian Puri
Puri Santrian Bali
Puri Santrian Sanur, Bali
Puri Santrian Hotel Denpasar
Puri Santrian Denpasar
Puri Santrian Hotel
Puri Santrian Denpasar
Puri Santrian Hotel Denpasar
You should know
Puri Santrian offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
