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Hyatt Regency Bali

5.0 star property
Luxury hotel on the beach, with 3 outdoor pools

Photo gallery for Hyatt Regency Bali

Garden
Massages
3 outdoor pools
1 bedroom, minibar, in-room safe, desk
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
The current price is AU$317
includes taxes & fees
1 July - 2 July

Explore the area

Map
Jl Danau Tamblingan 89, Denpasar, Bali, 80228
  • Sanur Beach
    ‪4 min walk‬
  • Mertasari Beach
    ‪7 min walk‬
  • Sanur Night Market
    ‪3 min drive‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪15 min drive‬

Room options

View all photos for Family Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Family Suite, 1 King Bed

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Day bed
Separate bedroom
  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Garden View

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Garden View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Hairdryer
Bidet
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Bidet
Designer toiletries
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Premium Room, 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Day bed
Separate bedroom
Hairdryer
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds

1 bedroom, minibar, in-room safe, desk

Premium Room, 2 Single Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Day bed
Separate bedroom
Hairdryer
  • 39 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 King Bed (Regency)

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed (Regency)

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Day bed
Separate bedroom
  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds

1 bedroom, minibar, in-room safe, desk

Room, 2 Single Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Bidet
Designer toiletries
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, Garden View (Club Access)

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, Garden View (Club Access)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Hairdryer
Bidet
  • 34 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 1 King Bed (Premium)

1 bedroom, minibar, in-room safe, desk

Club Room, 1 King Bed (Premium)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Day bed
Separate bedroom
Hairdryer
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Garden View

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, Garden View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Hairdryer
Bidet
  • 34 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Garden View (Club Access)

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Garden View (Club Access)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Hairdryer
Bidet
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed, Garden View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Bidet
Designer toiletries
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Garden View

1 bedroom, minibar, in-room safe, desk

Room, 2 Single Beds, Garden View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Bidet
Designer toiletries
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Club Room, 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Bathrobes
Designer toiletries
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Single Beds

1 bedroom, minibar, in-room safe, desk

Club Room, 2 Single Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Bidet
Designer toiletries
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Room, 1 King Bed (Deluxe)

1 bedroom, minibar, in-room safe, desk

Club Room, 1 King Bed (Deluxe)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Hairdryer
Bidet
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds (Deluxe)

1 bedroom, minibar, in-room safe, desk

Club Room, 2 Single Beds (Deluxe)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Hairdryer
Bidet
  • 34 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed, Garden View (Club Access)

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed, Garden View (Club Access)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Bidet
Designer toiletries
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Garden View (Club Access)

1 bedroom, minibar, in-room safe, desk

Room, 2 Single Beds, Garden View (Club Access)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Bidet
Designer toiletries
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Hairdryer
Bidet
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Hairdryer
Bidet
  • 34 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 2 Single Beds (Premium)

1 bedroom, minibar, in-room safe, desk

Club Room, 2 Single Beds (Premium)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Hairdryer
Bidet
  • 39 sq m
  • Sleeps 3
  • 2 Single Beds

About the area

Denpasar

A luxury stay in Denpasar awaits you at Hyatt Regency Bali. Within just a 10-minute stroll, you'll find Sanur Beach and Mertasari Beach. Highlights at this beachfront hotel include 2 restaurants, 3 outdoor swimming pools and a private beach. .The restaurant, Omang Omang, serves Indonesian cuisine and is open for breakfast, lunch and dinner. Piano Lounge is the hotel's own piano bar, serving drinks along with light fare. Enjoy the 24-hour gym, sauna and kids' swimming pool as well as access to bike hire. 8202 square feet (762 square metres) of event facilities include 4 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, spa services and laundry facilities. Buffet breakfast is available daily. There's also the convenience of free valet parking. .Attractions within a 15-minute drive of this 5-property class Sanur hotel include Waterbom Bali and Beachwalk Shopping Center.

What's nearby

  • Sanur Beach - 4 min walk - 0.4 km
  • Semawang Beach - 4 min walk - 0.4 km
  • Mertasari Beach - 7 min walk - 0.7 km
  • Sanur Night Market - 3 min drive - 2.7 km
  • Sindhu Beach - 3 min drive - 2.3 km

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 26 min drive

Restaurants

  • ‪Massimo - ‬5 min walk
  • ‪Andaz Bali - ‬10 min walk
  • ‪Omang Omang - ‬10 min walk
  • ‪Piano Lounge - ‬10 min walk
  • ‪Lilla Pantai - ‬7 min walk

About this property

Hyatt Regency Bali

Luxury hotel on the beach, with 3 outdoor pools
Step outside to unwind on the white sand beach. Cool off in one of the 3 outdoor swimming pools at Hyatt Regency Bali, and enjoy amenities such as a children's pool and a 24-hour fitness centre.

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This luxury hotel also offers a steam room, a garden and a terrace. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Denpasar hotel.

  • 363 guestrooms or units
  • 2 dining venues
  • 8202 sq ft of conference space
  • 762 sq. m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Hyatt Regency Bali offers 363 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to balconies. 55-inch LED televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries and bidets.

This Denpasar hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Japanese

Similar properties

Suite (Andaz)

ANDAZ BALI, BY HYATT

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.8 out of 5, Exceptional, 186 reviews
The price is AU$555
includes taxes & fees
10 June - 11 June
ANDAZ BALI, BY HYATT

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: IDR 412,368 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Omang Omang
  • Piano Lounge
  • Pizzaria

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Sauna
  • Steam room

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • 8,202 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • On a private beach
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 412368 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.

We should mention

  • Pool access available from 8 AM to 7 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Regency Bali Hotel Denpasar
Hyatt Regency Bali Denpasar
Bali Hyatt

Frequently asked questions

What is the cancellation policy at Hyatt Regency Bali?

Hyatt Regency Bali offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Regency Bali?

As of 9 June 2025, prices found for a 1-night stay for 2 adults at Hyatt Regency Bali on 1 July 2025 start from AU$316.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Regency Bali?

Yep, Hyatt Regency Bali has a free self car park and free valet parking.

Are there any beaches close to Hyatt Regency Bali?

Yep, Hyatt Regency Bali is a short 6-minute walk from Sanur Beach.

Is there a spa on site at Hyatt Regency Bali?

There's no onsite spa, but this property does offer services like massages.

Does Hyatt Regency Bali have a pool?

Yep, and guests love it! Hyatt Regency Bali has 3 outdoor swimming pools and a kids' pool. The pool is open 8 AM to 7 PM.

What luxury perks are available at Hyatt Regency Bali?

Hyatt Regency Bali features a private beach, 3 outdoor pools and a steam room.

What makes Hyatt Regency Bali a romantic place to stay?

Beachfront dining and a private beach, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Hyatt Regency Bali.

Is Hyatt Regency Bali family-friendly?

You bet! With amenities such as a children's pool and a private beach, as well as free infant beds in the guestrooms, it's no surprise that Hyatt Regency Bali is a hit with families.

Does Hyatt Regency Bali serve breakfast?

Yep, buffet breakfast is served daily.

Is there a free airport shuttle available at Hyatt Regency Bali?

No, Hyatt Regency Bali does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Regency Bali?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Regency Bali?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hyatt Regency Bali?

No, pets are not allowed.

Hyatt Regency Bali Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 518 out of 756 reviews
Rating 8 - Good. 183 out of 756 reviews
Rating 6 - Okay. 36 out of 756 reviews
Rating 4 - Poor. 14 out of 756 reviews
Rating 2 - Terrible. 5 out of 756 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Lauri

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had an upgrade into a premium room. It was very spacious and on the groundfloor and easy access to the gardens and beach.
Stayed 5 nights in May 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay
Stayed 3 nights in May 2025

10/10 Excellent

Erin

Stayed 1 night in Mar 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at Hyatt Regency many times. I would highly recommend .
Stayed 5 nights in Feb 2025

10/10 Excellent

tracey

A lovely resort!
Stayed 5 nights in Feb 2025

10/10 Excellent

zsolt, Key Largo

Liked: Cleanliness, staff & service, property conditions & facilities
it was really nice
Stayed 6 nights in Feb 2025

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Boon Soon

Stayed 2 nights in Feb 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the grounds of the his property and the spa. Food was ok. Nice room.
Stayed 2 nights in Feb 2025

8/10 Good

Glen

Liked: Staff & service, amenities, property conditions & facilities
Property was nice and well located on the beach. The accommodation was a bit of a nightmare to get to, they should have a map of the accommodation blocks as it was very confusing for instance I was in 3018 but it's located on the second floor.
Stayed 6 nights in Jan 2025

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Nikki

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous property. Feels like a curated jungle. Always come here when we visit Nusa Dua
Stayed 1 night in Jan 2025

10/10 Excellent

MARIA, FAIRFIELD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Make sure to see the turtles
Stayed 4 nights in Oct 2024

10/10 Excellent

Rhonda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great resort-style place. The staff were all very friendly and accommodating. The spa was amazing. Nice close walk to town. This resort lacked entertainment in terms of evening activities, which I am used to at resort-style places.
Stayed 4 nights in Jan 2025

10/10 Excellent

Panagiotis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing resort

Amazing
Stayed 8 nights in Jan 2025

10/10 Excellent

Jagdish

Stayed 5 nights in Jan 2025

8/10 Good

Hafizawaty

Stayed 4 nights in Dec 2024

10/10 Excellent

Daniel

Stayed 2 nights in Dec 2024

10/10 Excellent

Jc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A blast in Bali!

Absolutely beautiful property with huge lush gardens, nicely appointed rooms, very quiet and hospitable. Staff is smiling, polite, always ready to assist and very efficient.. the hotel and its sister hotel Andaz have fantastic food to offer from Indonesian (Omang Omang which also hosted the delicious and huge buffet breakfast) to Italian ( pizzaria) to fresh seafood (The fisherman’s club @ Andaz). NYE event was a blast. Can’t name all the staff individually but they all participated to make our stay memorable..we however need to mention Eka a great spa therapist!
Stayed 7 nights in Dec 2024

2/10 Terrible

Syed

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I went there for my honeymoon and had paid for a king bed room but was given a room with twin beds. Even after repeated requests for a king size duvet, we only had two single duvets. The room had lighting that was not functioning properly and twice the light went out and the engineer had to be called to fix it and we ended up having our dinner with flashlight. In short I would not recommend staying at this hotel
Stayed 9 nights in Dec 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

An absolutely fantastic resort. Great location on Sanur beach. Pool, gardens, lobby, breakfast all showed a total attention to detail. Good and all as that is, the highlight was still the most wonderful staff. They are all amazing!
Stayed 7 nights in Dec 2024

10/10 Excellent

Michele Therese

Stayed 7 nights in Dec 2024

8/10 Good

Christopher

Stayed 3 nights in Dec 2024

10/10 Excellent

Alexandra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is truly exceptional! From the moment you arrive, you’re greeted with a refreshing cold drink and a cooling wet towel—such a thoughtful touch. The staff are incredibly friendly, always going above and beyond to ensure your every need is met. The level of cleanliness is unmatched; from the rooms to the common areas, there is constant attention to detail, making sure everything is spotless at all times. Every aspect of the experience is designed to make you feel pampered and well cared for, including the kids! We stayed in a Regency Club room, and it was worth every cent. The food options were abundant, and what truly stood out was the attention to my son’s dietary needs—being Coeliac, he was personally approached each day by the staff to ensure his meals were prepared separately and safely. This thoughtful and proactive service made our trip so much easier and more enjoyable, allowing us to relax without worrying about his food restrictions. We will return to this resort the next time we are in Bali, we loved everything about it.
Stayed 4 nights in Dec 2024