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4.5 out of 5

"Wonderful staff and very accommodating. The nannies we used from camp splash were all delightful. My only negative and it is only cos of the age of o ... " More

By a verified traveller on Fri 13 Mar 2020

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Hotel Description

A family-friendly stay in Denpasar awaits you at Prime Plaza Suites Sanur - Bali. Within just a 15-minute stroll, you'll find popular places like Sanur Beach and Sanur Night Market. Highlights at this aparthotel include 2 outdoor swimming pools, and in-room kitchens and free WiFi.

You can enjoy a flat-screen TV with cable channels, and each apartment features a living room, a dining area, and a DVD player. A kitchen comes equipped with a refrigerator, a microwave, and a stovetop, and room service is also available. Nice touches to enhance your stay include slippers and free toiletries. In-room childcare, free bottled water, and a safe are also available.

A day of pampering can include Swedish massages, Thai massages, and body scrubs along with aromatherapy and Ayurvedic treatments. At the aparthotel's own poolside bar or bar/lounge, you can enjoy a drink. Enjoy the free kids' club, fitness center, kids' swimming pool, and waterslide. Plus you'll find free WiFi in public areas and laundry facilities. There's also the convenience of a free area shuttle.

Attractions within a 30-minute walk of this 4-star Denpasar aparthotel include Pantai Karang Beach and Mertasari Beach.

Suites, 1 Bedroom Free Upgrade To Suites, 2 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 3 Max
AU$79* Per night/room 2 Oct. - 3 Oct.

Suite, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite, 2 Bedrooms, Balcony

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Suite, 3 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Prime Plaza Suites Sanur - Bali ratings based on 40 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Prime Plaza Suites Sanur - Bali

Everyone (13) Family (25)
5 out of 5
Wonderful staff and very accommodating. The nannies we used from camp splash were all delightful. My only negative and it is only cos of the age of our kids, it felt “isolating” when it rained as the back road would completely flood. We needed to take a pram so having to get a cab etc was just too hard so we often just stayed in

Posted by , from Melbourne on 13 Mar. 2020

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5 out of 5
It was excellent for the kids with the slide pool & kids club. The breakfast at the restaurant was great. The cleaning staff did a great job & the reception staff wer excellent

Posted by on 20 Jan. 2020

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5 out of 5
The location to central Sanur was fantastic wit the rear property gate a real advantage.

Posted by on 7 Oct. 2019

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5 out of 5

Posted by on 28 Jul. 2019

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5 out of 5
The apartment was very spacious, exactly what we were looking for. Staff were very friendly and helpful, very impressed with the cleanliness of the complex.

Posted by on 24 Jul. 2019

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4 out of 5
Loved all activities for kids and loved having a 2BR apartment so we didn’t have to share a room with our daughter. Great space in the apartment. Although the apartment was a lot more aged than photos. Some dodgy bits around

Posted by , from Victoria on 5 Jun. 2019

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4 out of 5

Great place for a family

We booked in for 4 nights and then stayed for 8 because we loved the hotel, the kids loved it and Sanur is a really nice place. The shuttle bus service is really useful however it would be good if it ran later at night. It's a great touch to have dedicated lounges at the beach so you get the best of both worlds - a resort and a beach holiday at a very reasonable price.

Posted by , from Brisbane on 17 Jan. 2018

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5 out of 5
Excellent staff

Posted by on 16 Jan. 2018

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4 out of 5
Family friendly to the max. Comfortable and appealing. Staff are brilliant and always helpful.

Posted by , from Adelaide, South Australia on 8 Sep. 2017

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5 out of 5

Modern hotel, great facilities

Pros: Pools, happy hour, friendliness of staff
Cons: More beanbags poolside in kids area.
Location: Back gate is very handy, open 7am to 6pm only 7 minute walk to shops and restaurants. OMG massage only 5 minutes walk and has fantastic treatments.
Terrific facilities for families, modern, clean rooms. We had a very pleasant stay with our two children. Breakfast was amazing! Pools were awesome, our kids loved the waterslide. Very safe with lifeguard on duty. Games area and playground was also good when kids needed time out. Happy hour was amazing and am already missing it, only been home one day. Thanks, we'll be back!

Posted by , from Warrnambool on 26 Jul. 2017

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About the Prime Plaza Suites Sanur - Bali

Location Jalan By Pass Ngurah Rai 83, Denpasar, Bali 80228

Renovations + Closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Property Features

Prime Plaza Suites Sanur - Bali offers its guests 2 outdoor swimming pools, a waterslide, a fitness center, and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. Spa services, a terrace, and a complimentary children's club are also featured at the family-friendly Prime Plaza Suites Sanur - Bali. An airport shuttle (available 24 hours) is available for a fee. This 4-star Denpasar aparthotel is smoke free.

  • 84 guestrooms or units
  • 4 levels
  • 2 buildings
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Kid's club (free)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Waterslide
  • Number of living rooms1
  • Free WiFi
  • Children's club (free)
  • Kitchen
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Ngurah Rai Intl. Airport (DPS) (15.3 km / 9.5 mi)
  • Property shuttles: Free area shuttle and beach shuttle; airport shuttle

Room Amenities

Prime Plaza Suites Sanur - Bali offers 84 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and safes. Accommodations offer separate living rooms. 32-inch flat-screen televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • In-room kitchen
  • Dining room
  • Living room
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Kitchenware
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Wardrobe or closet

Food & Drink

Prime Plaza Suites Sanur - Bali has a restaurant on site.

Room service (during limited hours) is available.

Spa Services

  • Number of treatment rooms 2
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Swedish massage
  • Thai massage
  • Reflexology
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • gap period enforced between guest stays 24 hours
  • Property uses a professional cleaning service
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 24 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Paradise Suites Hotel Sanur Plaza
  • Prime Plaza Suites Sanur Bali Aparthotel Denpasar
  • Sanur Plaza Paradise
  • Sanur Plaza Paradise Suites
  • Sanur Plaza Suites
  • Sanur Paradise Plaza Hotel Sanur
  • Sanur Paradise Plaza Suites Bali
  • Sanur Paradise Plaza Suites Aparthotel
  • Paradise Plaza Suites Aparthotel
  • Paradise Plaza Suites
  • Prime Plaza Suites Sanur Bali Aparthotel
  • Prime Plaza Suites Sanur Bali Denpasar
  • Prime Plaza Suites Sanur Bali
  • Sanur Paradise Plaza Suites
  • Prime Plaza Suites ur Bali np
  • Prime Plaza Suites Sanur Bali
  • Prime Plaza Suites Sanur - Bali Denpasar
  • Prime Plaza Suites Sanur - Bali Aparthotel
  • Prime Plaza Suites Sanur - Bali Aparthotel Denpasar

You should know

  • Prime Plaza Suites Sanur - Bali offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.