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Randolph House Hotel, Trademark Collection by Wyndham

3.0 star property
Suburban hotel with free breakfast and free airport shuttle

Photo gallery for Randolph House Hotel, Trademark Collection by Wyndham

Exterior
Lobby
Restaurant
Room, 2 Double Beds, Non Smoking
Property amenity

Reviews

6.6 out of 10

Popular amenities

  • Free airport shuttle
  • Breakfast included
  • Gym
  • 24/7 front desk
The current price is AU$111
includes taxes & fees
22 Dec - 23 Dec

Explore the area

View map
441 Electronics Pkwy, Liverpool, NY, 13088
  • Place, Onondaga Lake Park
    ‪15 min walk‬
  • Place, Lake Onondaga
    ‪16 min walk‬
  • Place, Sainte Marie among the Iroquois
    ‪1 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Double Bed, Non Smoking (1 Bedroom, Parlor Suite)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Mobility Accessible, Non Smoking (Bathtub Grab Bars)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Room, 1 Double Bed, Mobility Accessible, Non Smoking (Bathtub Grab Bars)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub Grab Bars)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub Grab Bars)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Room, 1 Double Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Double Bed

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Comfort Inn & Suites Liverpool - Syracuse North

Liverpool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.0 out of 5, Very good, 1,001 reviews
The price is AU$169
includes taxes & fees
4 Jan - 5 Jan 2026
Comfort Inn & Suites Liverpool - Syracuse North

About the area

Liverpool

At Randolph House Hotel, Trademark Collection by Wyndham you'll be within a 15-minute walk of Hopkins Road County Park and 2.2 km (1.4 mi) from Salt Museum. Highlights at this hotel include a complimentary breakfast, free self-parking and a free airport shuttle. .This business-friendly hotel offers free WiFi in public areas and a 24-hour fitness centre, and has a business centre. Other amenities include a 24-hour business centre and a microwave in a common area. There's also RV/bus/truck parking, along with the convenience of a free area shuttle. .Attractions within a 10-minute drive of this 3-property class Liverpool hotel include Destiny USA and Syracuse University.

What's nearby

  • Onondaga Lake Park - 15 min walk - 1.3 km
  • Hopkins Road County Park - 16 min walk - 1.4 km
  • Lake Onondaga - 16 min walk - 1.4 km
  • Salt Museum - 20 min walk - 1.7 km
  • Sainte Marie among the Iroquois - 1 min drive - 1.5 km

Getting around

  • Syracuse Regional Transportation Center - 8 min drive
  • Syracuse, NY (SYR-Hancock Intl.) - 8 min drive

Restaurants

  • ‪Jersey Mike's Subs - ‬20 min walk
  • ‪Starbucks - ‬2 min drive
  • ‪Francesca's Italian Kitchen - ‬2 min drive
  • ‪Dunkin' - ‬3 min drive
  • ‪Heid's Of Liverpool - ‬2 min drive

About this property

Randolph House Hotel, Trademark Collection by Wyndham

Suburban hotel with free breakfast and free airport shuttle
A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and 3 meeting rooms. Free breakfast is available daily. Event space at this hotel measures 30000 square feet (2700 square metres) and includes conference space. An area shuttle within 3 miles and A roundtrip airport shuttle (available 24 hours) are free. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Randolph House Hotel, Trademark Collection by Wyndham. Self parking is free.

This 3-star Liverpool hotel is smoke free.

  • 1 building
  • 198 guestrooms or units
  • 7 levels
  • Conference rooms
  • 30000 sq ft of conference space
  • 2700 sq. m of conference space
  • Continental breakfast (free)
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Wedding services available
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Microwave in a common area
Randolph House Hotel, Trademark Collection by Wyndham offers 198 air-conditioned accommodations with a hairdryer and an iron/ironing board. Beds feature down duvets. A pillow menu is available. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Similar properties

Exterior
Super 8 by Wyndham Liverpool/Syracuse North Airport
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, 3,137 reviews
The price is AU$118
includes taxes & fees
4 Jan - 5 Jan 2026
Super 8 by Wyndham Liverpool/Syracuse North Airport

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour free return airport shuttle on request
  • Free area shuttle up to 3 miles
  • Free 24-hour train station pick-up and drop-off shuttle
  • Train station shuttle on request
  • Free bus station shuttle
  • Free shopping centre shuttle
  • Free uncovered self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • 30,000 square feet of conference space
  • Computer station

Outdoors

  • In a state park
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport, train station and bus station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from September 24 2025 to December 31 2025 (dates subject to change):
  • Fitness facilities
  • Swimming pool
The following facilities are closed on Monday, Thursday, Friday, Saturday and Sunday:
  • Bar/lounge
  • Restaurant
  • Fitness facility
  • Indoor pool
The following facilities are closed on Tuesday and Wednesday:
  • Bar/lounge
  • Restaurant
  • Fitness facility
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day (maximum USD 500.00 per stay)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.00 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per day (maximum USD500.00 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn 37
Holiday Inn 37 Hotel
Holiday Inn 37 Hotel Syracuse-Liverpool-Exit
Holiday Inn Syracuse-Liverpool-Exit 37
Holiday Inn Syracuse-Liverpool-Exit 37 Hotel
Ramada by Wyndham Liverpool/Syracuse
Holiday Inn Syracuse Liverpool Exit 37
Trademark Collection by Wyndham Liverpool/Syracuse
Holiday Inn Syracuse Liverpool Exit 37 an IHG Hotel
Randolph House Hotel, Trademark Collection by Wyndham Hotel
Randolph House Hotel, Trademark Collection by Wyndham Liverpool

Frequently asked questions

What is the cancellation policy at Randolph House Hotel, Trademark Collection by Wyndham?

Randolph House Hotel, Trademark Collection by Wyndham offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Randolph House Hotel, Trademark Collection by Wyndham?

As of 17 Dec 2025, prices found for a 1-night stay for 2 adults at Randolph House Hotel, Trademark Collection by Wyndham on 22 Dec 2025 start from AU$110.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Randolph House Hotel, Trademark Collection by Wyndham?

Yep, Randolph House Hotel, Trademark Collection by Wyndham has a free self car park.

Are there any beaches close to Randolph House Hotel, Trademark Collection by Wyndham?

The closest beach to Randolph House Hotel, Trademark Collection by Wyndham is Oneida Shores (15.1 km).

Is Randolph House Hotel, Trademark Collection by Wyndham family-friendly?

You bet! With amenities such as a free shopping shuttle and a free airport shuttle, as well as free infant beds in the guestrooms, it's no surprise that Randolph House Hotel, Trademark Collection by Wyndham is a hit with families.

Does Randolph House Hotel, Trademark Collection by Wyndham serve breakfast?

Yeah, free continental breakfast is on offer weekdays between 6:30 AM and 9:30 AM and weekends from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Randolph House Hotel, Trademark Collection by Wyndham?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

What time are check-in & check-out at Randolph House Hotel, Trademark Collection by Wyndham?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Randolph House Hotel, Trademark Collection by Wyndham Reviews

Reviews

6.6
Rating 10 - Excellent. 246 out of 1003 reviews
Rating 8 - Good. 225 out of 1003 reviews
Rating 6 - Okay. 200 out of 1003 reviews
Rating 4 - Poor. 164 out of 1003 reviews
Rating 2 - Terrible. 168 out of 1003 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Jhazmayn

Disliked: Cleanliness, staff & service, property conditions & facilities
My daughter forgot her treasured blanket in the room. We travelled home to Canada before we noticed so I called and ask for them to ship it. I paid $20 postage and now they won’t respond to my emails about tracking info or anything. I’m so upset. I called and they say they’ll return my call and never do. My daughter had that blanket since a baby and sleeps with it every night.
Stayed 1 night in Aug 2025

4/10 Poor

Scott, Apex

Travelled with family, Travelled with pets
Disliked: Property conditions & facilities
Check in wasn’t ideal as they were initially unable to find our reservation, then the two staff at the front desk seemed confused about the reservation once found. They initially put our family of four into a room unable to accommodate us, then applied my credit card to the wrong room and had to start over. Despite us having the privacy sign hanging on the door, housekeeping tried 4-5 times to enter our room around 8:30am. We’re had already confirmed we were checking out at 11am. It would be helpful to have it listed somewhere that the pool is not available for the next several weeks. The air conditioners are standalone units worth venting out the window that run nonstop in order to maintain a comfortable temperature
Stayed 2 nights in Sep 2025

2/10 Terrible

Stanislav

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Alma

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The properly needs some TLC
Stayed 1 night in Sep 2025

10/10 Excellent

Edson

Stayed 1 night in Sep 2025

4/10 Poor

Rita

The bath room floor in the room was tacky. The staff were very nice especially a young man named Russ. Parking was good. The breakfast left a lot to be desired. No hot breakfast but trays set up. Coffee the first morning was cold. Selections very limited. Don’t know that we would stay with you again.
Stayed 1 night in Sep 2025

6/10 Okay

Solomon, East Hartford

Liked: Cleanliness, staff & service, property conditions & facilities
Overall I enjoyed my stay
Stayed 1 night in Sep 2025

8/10 Good

Robert

Travelled with family
Liked: Staff & service, amenities
Friendly staff Still in process of remodeling
Stayed 3 nights in Sep 2025

10/10 Excellent

Eugenia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great room. I was hesitant because of bad reviews, but it was great. Every staff member I came across was helpful and friendly. Stella, the puppy was adorable and no bother at all. The room/bathroom was clean and nice. I did remove the comforter from the bed as it was stained, but obviously had been cleaned. I would definitely stay here again.
Stayed 2 nights in Sep 2025

6/10 Okay

Cornelius

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Perfect hotel for a quick trip to Syracuse!
Stayed 1 night in Sep 2025

8/10 Good

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Carrie

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel should reconsider being open during their renovation - while their front desk agent was friendly, the state of the rooms is less than ideal. In one, the headboard is pealing, the dressers chipped, the wall cracked and there was a smear of something from someone on the wall that I don’t want to know what it is. The front desk issued a key to one of my team members to a room on the 4th floor that is under renovation - they had to return to the front desk for another room and key. The surfaces in another room was sticky, there were no cups or even a tv remote available. Please take care of your customers and reconsider being open at this juncture.
Stayed 1 night in Sep 2025

8/10 Good

Paulette

Liked: Cleanliness, staff & service
Disliked: Amenities
A work in progress
Stayed 1 night in Sep 2025

6/10 Okay

Melissa, Clayton

Stayed 1 night in Sep 2025

6/10 Okay

Bharat

Liked: Cleanliness, staff & service, amenities
Still under renovation!
Stayed 1 night in Jul 2025

6/10 Okay

Vicki

Bathtub drain nearly completely clogged. While taking a shower, (normal amount of time), water depth raised to mid-calf & drained extremely slowly.
Stayed 1 night in Sep 2025

4/10 Poor

Sandra, Albany

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
I have no idea how this hotel received high mark reviews. This is at best a 2 star hotel. Check in is at 3PM. They did not have my room ready at 3:30 PM. I waited until 4PM and they still did not have a room available. When I returned at 9:30 PM the room provided was in very poor shape and they had to give us another room. The front desk staff were actually very good. Doing the best they could with what they had.
Stayed 1 night in Aug 2025

4/10 Poor

Brooklyn

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Janel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were placed in the 6th floor, both nights it smelled like something was burning in the hall way, we had a very loud portable air conditioner as the room one was broken, the furniture felt sticky, the bed sank in the middle, room was outdated, missing hair dryer from the wall, we asked for one at the front desk but that one didn’t work oh and the best part the bath room sink leaked all over the floor when used. I’m a very laid back person and I don’t like to complain , which I didn’t at the hotel. We were there for two nights out of town for a funeral. Will never stay there again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Heather

Stayed 1 night in Aug 2025

6/10 Okay

Toya

Liked: Cleanliness, staff & service
Decent place to stay. Breakfast was meh coffee awful. Staff was nice and place was clean and quiet. Close to airport and transportation hub
Stayed 2 nights in Sep 2025

6/10 Okay

KATHLEEN

WiFi was weak, had to change rooms as a result
Stayed 1 night in Sep 2025

2/10 Terrible

Bobbie-jo

Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2025