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The Capsule Hotel - Hostel

2-star property
Level 3, 640 George Street, Haymarket, NSW 1800 796 370
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3.9 out of 5
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See all 47 wotif Reviews

"The hotel suited my requirements... And was as described... Showering Amenities are aging... But kept clean...be polite .. the staff are friendly and ... " More

By a verified traveller on Sun 26 Jun 2022

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Hotel Description

The Capsule Hotel - Hostel places you in the center of Sydney, within just a 15-minute stroll of popular places like Sydney Town Hall and International Convention Centre Sydney. Highlights at this capsule hotel include a nightclub and a bar/lounge.

This capsule hotel has free WiFi in public areas, a terrace, and express check-out. Additionally, you'll find laundry facilities, a microwave in a common area, and a refrigerator in a common area.

Attractions within a 20-minute walk of this Sydney Central Business District capsule hotel include Hyde Park and SEA LIFE Sydney Aquarium.

Mixed Capsule

Bed Count room.options.bedSize.BunkBed.Singular Maximum Occupancy 1 Max

Female Capsule

Bed Count room.options.bedSize.BunkBed.Singular Maximum Occupancy 1 Max

Deluxe Single - Side Entrance

Bed Count room.options.bedSize.BunkBed.Singular Maximum Occupancy 1 Max

The Capsule Hotel - Hostel ratings based on 47 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Capsule Hotel - Hostel

Everyone (38) Students (3) Family (2) Other (1)
4 out of 5
The hotel suited my requirements... And was as described... Showering Amenities are aging... But kept clean...be polite .. the staff are friendly and helpful ... And explain the requirements in describing your stay

Posted by on 26 Jun. 2022

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2 out of 5
Instructions on how to find hotel were not clear, spent hours back and forth trying to find and rushing to meet before 9pm although self check in was available. Please make it more clear after hours check in is available. Hand dryer broken, sink broken, the capsules were incredibly noisy. Person above me going in and out whole night shaking the entire capsule, bunk beds would have been quieter. I thought it would save me money and time staying here, ended up costing a fortune in parking, hours wasted unfortunately. Could have been really great at least the pillows were comfortable. No staff had provided me wifi, not satisfied

Posted by on 8 Jan. 2022

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Comment from Hotel Management

11 Jan. 2022 by The Capsule Hotel

Dear Guest, We sincerely apologies for the trouble you had to experience with us. We are implementing further restricted trading hours due to COVID-19. This situation is not ordinary and these incidents are not typical of us. We are very serious when it comes to our client’s satisfaction. Once again, we apologise and wish you'll give us another chance to prove our value in the future.

5 out of 5
Excellent location in downtown Sydney, close to train and bus stations. Quiet accommodation. Good price for location.

Posted by on 7 Jan. 2020

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Comment from Hotel Management

8 Jan. 2020 by The Capsule Hotel

Dear David, Thank you for taking the time to share your review following your stay with us. We are delighted to hear you feel the hotel is excellent and the best location. Thank you in particular for highlighting your enjoyment of staying with us. Your recommendation and satisfaction are valuable to us. We hope to welcome you back to the hotel soon! Kind Regards, The Capsule Hotel

5 out of 5
Great little spot, Central to everything . Good to try something different

Posted by on 13 Dec. 2019

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Comment from Hotel Management

14 Dec. 2019 by Sophie

Dear guest, Thank you for taking the time to share your review following your stay with us. We are delighted to hear you had a pleasant stay with us. Thank you in particular for highlighting your enjoyment of staying with us. Your recommendation and satisfaction are valuable to us. We hope to welcome you back to the hotel soon! Kind regards, The capsule hotel

3 out of 5
Good things: it's clean, more private than a typical backpackers hostel, spacious locker to put your luggage/belongings, location close to Town Hall station, Not-so-good: - some of the fittings are showing wear & tear (eg the bathroom/toilet door lock being broken) - you'll make lots of squeaky noise trying to get into a top capsule. - light: you might have difficulty falling asleep, there's always a small amount of ambient blue/white light on inside the capsule Would I stay here again: yes, but only 1 noght.

Posted by on 4 Dec. 2019

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Comment from Hotel Management

4 Dec. 2019 by Nick

Dear guest, Thank you for your review. Especially on the comments from a user perspective. We hope to bring changes and improvements and bring you a better experience next time. Cheers! Kind regards, The Capsule Hotel

3 out of 5
It was good to experiment the place out however the quality of the capsule is not good nor reliable. The room the capsules are in also smelt stale and off putting.

Posted by on 30 Oct. 2019

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Comment from Hotel Management

31 Oct. 2019 by The Capsule Hotel

Dear guest, Thank you for your review for us. We will pass your feedback to the management and our housekeepers to make sure that they do clean the bathrooms and the rooms thoroughly as cleanliness are our priority and also maintain the high standard of the cleanliness. Best regards, The Capsule Hotel

4 out of 5
Unique, clean and cheap by Sydney standards. Totally booked out but quiet and I hardly saw anyone else.

Posted by on 5 Oct. 2019

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Comment from Hotel Management

5 Oct. 2019 by Nick

Dear guest, Thank you for your positive review. We are glad you enjoyed your stay and we hope to see you again in the coming future. Cheers! Best, The Capsule Hotel

5 out of 5
I've wanted to try this place for a while and I really enjoyed the stay here. It's very noisy but that's mostly city noise but I slept through it all. The capsules are plenty roomy altho you Can stand up in them. I would not suggest this place for elderly or mobility challenged people.

Posted by on 25 Aug. 2019

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Comment from Hotel Management

26 Aug. 2019 by Nick

Dear guest, Thank you very much for your positive review. We are glad you enjoy your stay. Sorry about the street noise and next time you are very welcome to ask for an earplug from reception upon check-in. Hope it helps next time when you are staying with us. Cheers! Kind regards, The Capsule Hotel

5 out of 5
the place was in a great location and quiet and very clean and tidy. Staff were friendly as well

Posted by on 16 Aug. 2019

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Comment from Hotel Management

17 Aug. 2019 by Sophie

Dear guest, Thank you for taking the time to share your review following your stay with us. We are delighted to hear you had a great experience here at the capsule hotel. Thank you in particular for highlighting your enjoyment of staying with us. Your recommendation and satisfaction are valuable to us. We hope to welcome you back to the hotel soon! Warm Regards, The Capsule Hotel Team

5 out of 5
Loved the heritage building feel with a modern twist. Bathrooms, while being unisex, were very clean and intimate. Capsules were a little creaky, but that was expected. Loved staying here, would recommend to anyone looking for cheap overnight accommodation, and a unique experience.

Posted by on 7 Aug. 2019

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Comment from Hotel Management

8 Aug. 2019 by Sophie

Dear guest, Thank you for taking the time to share your review following your stay with us. We are glad to hear that you had a great experience here with us in the capsule hotel! Your recommendation and satisfaction are valuable to us. We hope to welcome you back to the hotel soon! Warm Regards, The Capsule Hotel

About the The Capsule Hotel - Hostel

Location Level 3, 640 George Street, Haymarket, NSW 2000

Property Features

As a guest of The Capsule Hotel - Hostel, you'll find a nightclub, a terrace, and tour/ticket assistance. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. The Capsule Hotel - Hostel also features laundry facilities, express check-out, and a front desk safe. A complete renovation of The Capsule Hotel - Hostel was completed in June 2017.

  • 70 guestrooms or units
  • Nightclub
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • ATM
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Refrigerator in a common area
  • Lockers available
  • Bar or lounge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Sydney Central Station (1.1 km / 0.7 mi)
  • Metro station: Capitol Square Light Rail Station (0.2 km / 0.1 mi)

Room Amenities

The Capsule Hotel - Hostel offers 70 accommodations with safes. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access.

  • Refrigerator (full size)
  • Microwave
  • Shower
  • Hair dryer available
  • Safe
  • Climate control (air conditioning)

Food & Drink

Onsite venue - This bar serves light fare only.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11 PM

Special check-in instructions:

The front desk is open daily from 9 AM - 11 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Please note that this property’s capsules must remain unlocked as stipulated by the local council’s fire safety regulations. Each capsule has its own locker.

The front desk at this property is open daily from 9 AM - 11 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Towels and toiletries are available for a surcharge.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Minimum guest age is 18
  • Caters to adults only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 20 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: AUD 20.00 (subject to availability)
  • Towels available for a fee (or guests may bring their own)
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Capsule Hotel Hostel Haymarket
  • Capsule Haymarket
  • The Capsule Hotel Hostel
  • The Capsule Hostel Capsule
  • The Capsule Hotel - Hostel Haymarket
  • The Capsule Hotel - Hostel Capsule Hotel
  • The Capsule Hotel - Hostel Capsule Hotel Haymarket

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.