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4.4 out of 5

"very convenient and friendly " More

By a verified traveller on Thu 06 May 2021

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Hotel Description

Sydney Hotel Harbour Suite places you in the center of Sydney, within a short 5-minute stroll of Sydney Town Hall and Cockle Bay Wharf. Highlights at this aparthotel include in-room washers/dryers, free WiFi, and LCD TVs.

You can enjoy a TV with digital channels, and each apartment features a coffee/tea maker, a safe, and a hair dryer. Nice touches to enhance your stay include free toiletries and premium bedding. A minibar, a phone, and an iron/ironing board are also available.

Enjoy the indoor swimming pool and sauna. Additionally, you'll find free WiFi in public areas, concierge services, and luggage storage. There's also the convenience of self parking.

Sights within a 10-minute walk of this 4-star Darling Harbour aparthotel include Queen Victoria Building and Wild Life Sydney Zoo.

Premium Queen room with Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$136* Per night/room 9 May - 10 May

Two Bedroom Executive Apartment

Bed Count 1 King Bed Maximum Occupancy 4 Max

Three Bedroom Penthouse

Bed Count 1 King Bed Maximum Occupancy 6 Max

Two Bedroom Penthouse

Bed Count 1 King Bed Maximum Occupancy 4 Max

Three Bedroom Executive

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

One Bedroom Deluxe Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Sydney Hotel Harbour Suite ratings based on 16 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 0.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sydney Hotel Harbour Suite

Everyone (4) Couples (5) Family (6)
5 out of 5
very convenient and friendly

Posted by on 6 May 2021

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Comment from Hotel Management

6 May 2021 by Felix

Dear guest, Thank you for choosing Sydney Hotel Harbour Suites. We were delighted to host you on your recent visit to Sydney and pleased to hear that your stay was comfortable, clean and central. We will certainly do our utmost to improve on our guest experience. Your feedback has since been shared with the entire team. We look forward to welcoming you back again soon! Kind regards, Felix & the Team

4 out of 5
Staff were very friendly and helpful. Great location.

Posted by on 5 May 2021

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Comment from Hotel Management

6 May 2021 by Felix

Dear Guest, Thank you for giving us a perfect rating and for recommending our hotel to other guests. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for taking the time to share your experience with us and be reassured your feedback has been shared with our team. We look forward to welcoming you back again in the near future. Kind regards, Felix & the Team

5 out of 5
Front desk service was so good, the staff were lovely!! Breaky vouchers was great and very much appreciated!

Posted by on 28 Apr. 2021

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Comment from Hotel Management

1 May 2021 by Felix

Dear Guest, Thank you for giving us a perfect rating and for recommending our hotel to other guests. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for taking the time to share your experience with us and be reassured your feedback has been shared with our team. We look forward to welcoming you back again in the near future. Kind regards, Felix & the Team

5 out of 5

Posted by on 26 Apr. 2021

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Comment from Hotel Management

6 May 2021 by Felix

Thank you for choosing Sydney Hotel Harbour Suites. We were delighted to host you on your recent visit to Sydney and pleased to hear that your stay was comfortable, clean and central. We will certainly do our utmost to improve on our guest experience. Your feedback has since been shared with the entire team. We look forward to welcoming you back again soon! Kind regards, Felix & the Team

5 out of 5
Heated pool and spa with a view.

Posted by on 25 Apr. 2021

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Comment from Hotel Management

1 May 2021 by Felix

Dear guest, Thank you for choosing Sydney Hotel Harbour Suites. We were delighted to host you on your recent visit to Sydney and pleased to hear that your stay was comfortable, clean and central. We will certainly do our utmost to improve on our guest experience. Your feedback has since been shared with the entire team. We look forward to welcoming you back again soon! Kind regards, Felix & the Team

4 out of 5
Good sized clean room centrally located for a good price.

Posted by on 18 Apr. 2021

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Comment from Hotel Management

1 May 2021 by Felix

Dear guest, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations and central location. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Kindly regards, Felix & the Team

5 out of 5
Great location and value for money. Liked the free breakfast included. Will return.

Posted by on 15 Apr. 2021

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Comment from Hotel Management

1 May 2021 by Felix

Dear guest, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations and central location. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Kindly regards, Felix & the Team

3 out of 5
I felt it was like a run down apartment a little bit

Posted by on 15 Apr. 2021

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Comment from Hotel Management

1 May 2021 by Felix

Dear guest, Thank you for choosing Sydney Hotel Harbour Suites. We look forward to welcoming you back and ensuring a pleasant stay with us. Kind regards, Felix & the Team

3 out of 5

Posted by on 12 Apr. 2021

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Comment from Hotel Management

1 May 2021 by Felix

Dear Guest, Thank you for giving us a perfect rating and for recommending our hotel to other guests. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for taking the time to share your experience with us and be reassured your feedback has been shared with our team. We look forward to welcoming you back again in the near future. Kind regards, Felix & the Team

5 out of 5
Definitely one of the best hotels I have stayed in! Perfect location, amazing price!

Posted by on 9 Apr. 2021

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Comment from Hotel Management

11 Apr. 2021 by Felix & the Team

Dear guest, Greetings of the Day! Thank you for staying with us at Sydney Hotel Harbour Suites. We are delighted to hear you enjoyed your stay with us and it is pleasing to read that you found our hotel to be remarkable. We look forward to welcoming you back and ensuring a pleasant stay with us. Kind regards, Felix & the Team

About the Sydney Hotel Harbour Suite

Location 252 Sussex Street, Sydney, NSW 2000

Property Features

Sydney Hotel Harbour Suite offers its guests an indoor pool and a sauna. Public spaces have free WiFi. The business-friendly Sydney Hotel Harbour Suite also features tour/ticket assistance, concierge services, and a television in a common area. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Sydney Hotel Harbour Suite was completed in March 2021. This 4-star Sydney aparthotel is smoke free.

  • 1 building
  • 119 guestrooms or units
  • 20 levels
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Washer/dryer

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Sydney Central Station (1.6 km / 1 mi)
  • Metro station: Town Hall Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Sydney Hotel Harbour Suite offers 119 air-conditioned accommodations with washers/dryers and minibars. Beds feature premium bedding. 40-inch LCD televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Washer and dryer
  • Minibar
  • LCD television
  • Digital channels
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Wardrobe or closet

Nearby Activities

Recreational amenities at the aparthotel include an indoor pool and a sauna.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:00 PM

Special check-in instructions:

The front desk is open daily from 9:00 AM - 6:00 PM. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in.

Please note: Guests can expect to hear noise from the construction site next door.

Guests driving to the property should contact this property in advance.

The front desk at this property is open daily from 9:00 AM - 6:00 PM.
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Sydney Hotel Harbour Suite

Policies

Guests should note the Two Bedroom Executive Apartment comprises of 2 interconnecting One Bedroom Apartments.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals not allowed
  • Cash or credit card deposit required
  • One child stays free
  • Debit cards
  • Guests will receive an email with special check-in instructions
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 300 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: AUD 40 per day
  • A late check-out fee will be charged
  • Credit card charges are subject to a surcharge of 1.3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Seasons Apartment Harbour Plaza
  • Seasons Harbour Plaza
  • Seasons Harbour Plaza Hotel Sydney
  • Somerset Darling Harbour Sydney
  • Seasons Harbour Plaza Aparthotel Sydney
  • Seasons Harbour Plaza Aparthotel
  • Seasons Harbour Plaza Sydney
  • Somerset Darling Harbour Sydney
  • Seasons Harbour Plaza
  • Sydney Harbour Suite Sydney
  • Sydney Hotel Harbour Suite Sydney
  • Sydney Hotel Harbour Suite Aparthotel
  • Sydney Hotel Harbour Suite Aparthotel Sydney

You should know

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.