4.1 out of 5

"Located in the centre of Perth close to everything. Walked to the Perth Arena. Took a ferry to the Perth Zoo. " More

By a verified traveller on Tue 07 Aug 2018

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Hotel Description

Seasons Harbour Plaza places you in the center of Sydney, within a short 5-minute stroll of Cockle Bay Wharf and Sydney Town Hall. Highlights at this aparthotel include an indoor swimming pool, and in-room kitchenettes and washers/dryers.

Enjoy the fitness centre, spa tub, and sauna. Other amenities include free WiFi in public areas and laundry facilities. There's also self parking, along with the convenience of car rentals on site.

Sights within a 10-minute walk of this 4-star Darling Harbour aparthotel include Queen Victoria Building and Wildlife Sydney.

One Bedroom Premier Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$140 per night

One Bedroom Executive Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Three Bedroom Penthouse

Bed Count 1 King Bed Maximum Occupancy 6 Max

Two Bedroom Executive Apartment

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Two Bedroom Penthouse

Bed Count 1 King Bed Maximum Occupancy 4 Max

Three Bedroom Executive

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Seasons Harbour Plaza ratings based on 1,001 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Seasons Harbour Plaza

Everyone (551) Couples (331) Business (12) Family (105)
4 out of 5

Posted by on 9 Dec 2018

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5 out of 5

Posted by on 27 Nov 2018

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Comment from Hotel Management

29 Nov 2018 by KN

Dear Guest, Thank you for staying with us at the Seasons Harbour Plaza. We look forward to welcoming you back soon. Kind Regards, King Ng Front Office Manager

2 out of 5
I specifically asked for a non smoking room. When I arrived I was given a room which had accommodated a smoker who had smoked in the room and this was masked by the airconditioning being on. once it was turned off, you could smell the stage cigarette smoke. As I am allergic to cigarette smoke, my nose began to bleed. I had to ask for a room which you could open the doors & windows to get fresh air into it, but I could tell that only recently, a smoker had left the room recently.

Posted by on 16 Nov 2018

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Comment from Hotel Management

20 Nov 2018 by KN

Dear Guest, Thank you for your feedback. I was particularly disappointed to hear the issues you have encountered during your stay at the Seasons Harbour Plaza. We are a smoke-free property. A courtesy letter was sent the previous guest if evidence was found with smoking in the room. The hotel is committed to providing guests with the highest quality services and facilities. We sincerely regret we fell short of our goal in this instance. Your comments are important and I can assure I will be addressing all issues you mentioned to the housekeeping manager. I do hope this experience has not permanently marred your opinion of the Seasons Harbour Plaza and we will have the pleasure of welcoming you back soon. Kind Regards, King Ng Front Office Manager

4 out of 5
Ok so there’s a bit of building going on next door and the property is jaded but it is very clean, comfy bed , friendly staff and great location . Has a pool and sauna as well so for 172 per night what’s not to like !

Posted by , from Perth on 30 Oct 2018

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Comment from Hotel Management

1 Nov 2018 by KN

Dear Eil, Thanks for your review. I was delighted to read you enjoyed the clean room and the comfortable bed at the Seasons Harbour Plaza. I hope we will have the pleasure of welcoming you back soon,. Kind Regards, King Ng Front Office Manager

4 out of 5
Lovely hotel but a bit tired and run down. Lovely staff. Very disappointed with spa pool not working and what’s the point in having a spa bath in you room that does not work either. Sadly the cleaning it quite substandard too in the kitchen and bathroom areas.

Posted by , from Paeroa, New Zealand on 24 Oct 2018

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Comment from Hotel Management

28 Oct 2018 by KN

Dear Delwyn, Thank you for your feedback. Continuous feedback assists us in maintaining what we do well and improving areas of need. Your concern in regards to the spa and cleanliness issues have been communicated directly to the both Housekeeping and Maintenance Managers for their attention. On behalf of the team, I would like to extend my sincere apology for the inconvenience caused. I do hope we will have the pleasure of welcoming you back soon. Kind Regards, King Ng Front Office Manager

4 out of 5
There was nothing to dislike. I liked the ambience of the apartment.

Posted by , from sydney on 23 Oct 2018

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Comment from Hotel Management

28 Oct 2018 by KN

Dear Ron, Thank you for your feedback. We look forward to welcoming you back soon. Kind Regards, King Ng Front Office Manager

3 out of 5
The unit had a kitchen but there was a $1600 fine if the smoke alarm was set off, either but cooking or the shower, smoke alarm was right outside the shower! I had to sign a waver statement saying I would pay this cost if the smoke alarm went off from either showering or cooking. I booked for 2 adults and a child, but only 1 bed supplied, if I wanted the second bed they wanted $55 a day!

Posted by , from Brisbane on 30 Sep 2018

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Comment from Hotel Management

25 Oct 2018 by KN

Dear Billy, Thanks for writing us a review. All guests will be explained on the fire alarm policy upon check-ins. The smoke alarm will set off only in the event if the hotel guest does not follow the correct procedure when cooking or showering. Child can stay free and sleeps on the existing bed with parents. If guest may want an additional rollaway bed, there will be an additional fee of $55 a day. Thank you once again for your time and feedback. I hope we will have the pleasure of welcoming you back soon. Kind Regards, King Ng Front Office Manager

4 out of 5
The stay was quite ok, fulfills my needs and requirements for an apartment hotel

Posted by on 24 Sep 2018

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Comment from Hotel Management

26 Sep 2018 by KN

Dear Guest, Thank you for your review - I was delighted to read you enjoyed the stay with us at the Seasons Harbour Plaza. I hope we will have the pleasure of welcoming you back soon. Kind Regards, King Ng Front Office Manager

5 out of 5
Spacious apartment, fantastic to have a kitchenette. Parking extremely tight!

Posted by on 10 Sep 2018

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Comment from Hotel Management

18 Sep 2018 by KN

Dear Guest, Thank you for your review and comments. I was delighted to read you enjoyed the spacious and fully equipped apartment at the Seasons Harbour Plaza. Continuous feedback assists us in maintaining what we do well and improving areas of need. I hope we will have the pleasure of welcoming you back soon. Kind Regards, King Ng Front Office Manager

4 out of 5
Great large apartment. Kitchen space was fantastic with kids. Will stay again.

Posted by on 10 Sep 2018

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Comment from Hotel Management

18 Sep 2018 by KN

Dear Guest, Thank you for your recent review. I was delighted to read you enjoyed the large apartment and the fully equipped kitchen during the stay with us at the Seasons Harbour Plaza. We look forward to welcoming you back soon. Kind Regards, King Ng Front Office Manager

About the Seasons Harbour Plaza

Location 252 Sussex Street, Sydney, NSW 2000

Property Features

As a guest of Seasons Harbour Plaza, you'll find an indoor pool, a spa tub, a sauna, and a fitness centre. Public spaces have free WiFi. Seasons Harbour Plaza also features tour or ticket assistance, concierge services, and on-site laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Sydney aparthotel is smoke free.

  • 1 building
  • 119 guestrooms or units
  • 20 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (17.3 km / 10.8 mi)
  • Train station: Sydney Central Station (1.3 km / 0.8 mi)
  • Metro station: Town Hall Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Seasons Harbour Plaza offers 119 forms of air-conditioned accommodation with washers/dryers and minibars. LCD televisions come with cable channels. Accommodation at this 4-star aparthotel has kitchenettes with fridges, hobs, microwaves and kitchenware and utensils. Rooms have partially open bathrooms. Bathrooms include a shower, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Bathrooms are partially open
  • In-room kitchenette
  • Washer and dryer
  • Minibar
  • LCD television
  • Cable channels
  • Fridge
  • Microwave
  • Hob
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is 18

Special check-in instructions:

Guests driving to the property should contact this property in advance. please contact the property using the information on the reservation confirmation received after booking.

The credit card used to book the reservation must be presented by the cardholder at check-in. For more details, please contact the property using the information on the reservation confirmation received after booking.

Please note: Guests can expect to hear noise from the construction site next door. For more details, please contact the office using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 55 per night.

Pets

  • No pets allowed

Policies

Guests should note the Two Bedroom Executive Apartment comprises of 2 interconnecting One Bedroom Apartments. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: AUD 40 per day
  • Rollaway bed fee: AUD 55 per night
  • On-site credit card charges are subject to a surcharge of 1.3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Seasons Harbour Plaza Aparthotel Sydney
  • Seasons Harbour Plaza Aparthotel
  • Seasons Harbour Plaza Sydney
  • Seasons Harbour Plaza
  • Seasons Harbour Plaza Hotel Sydney

You should know

  • Guests may experience noise disturbance due to nearby construction work.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.