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4.7 out of 5

"This was our fourth stay at the sebel and it will be our last. Checked in, got to our room which was dusty around all windows and the a/c vent covered ... " More

By a verified traveller on Fri 03 Feb 2023

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Hotel Description

A luxury stay in the heart of Sydney awaits you at The Sebel Quay West Suites Sydney. Within a short 5-minute stroll, you'll find Circular Quay and Museum of Contemporary Art. Highlights at this aparthotel include a restaurant, an indoor swimming pool, and in-room kitchens.

You can enjoy a TV with satellite channels, and each apartment features a washer/dryer, free WiFi, and a dining area. A kitchen comes with a refrigerator, a stovetop, and a dishwasher, making in-room dining convenient, and the minibar provides refreshments. Nice touches to enhance your stay include bathrobes, slippers, and free toiletries. A sitting area, room service, and a separate tub and shower are also available. Weekly housekeeping is available.

The bistro, The Quartier Bistro & Bar, serves French cuisine and is open for breakfast and dinner. At the aparthotel's own lounge bar, you can stop for a drink. Enjoy the gym and sauna. Other amenities include free WiFi in public areas, a coffee shop/cafe, and laundry facilities. Full breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of valet parking.

Sights within a 10-minute walk of this 5-star The Rocks aparthotel include Nurses Walk and The Rocks Markets.

Superior Apartment, 1 Bedroom, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max
AU$318* Per night/room 6 Feb. - 7 Feb.

Deluxe Apartment, 2 Bedrooms, Harbour View

Bed Count 2 King Beds Maximum Occupancy 6 Max

Premium Apartment, 1 Bedroom, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Apartment, 1 Bedroom, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Apartment, 1 Bedroom, Harbour View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Apartment, 1 Bedroom, Harbour View

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Sebel Quay West Suites Sydney ratings based on 901 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Sebel Quay West Suites Sydney

Everyone (378) Couples (148) Business (1) Family (349)
3 out of 5
This was our fourth stay at the sebel and it will be our last. Checked in, got to our room which was dusty around all windows and the a/c vent covered in dust and dirt. No milk or sugar for tea and coffee. Room service was average with small portions and way overpriced for what you get. Breakfast was average and not enjoyable dry french toast with pear slices straight out of a can, dry pancakes and just not worth what you pay for. Very disappointing to say the least. Wont be returning anytime soon.

Posted by , from Baulkham hills on 3 Feb. 2023

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5 out of 5
Great location everything is close by.

Posted by on 13 Jan. 2023

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Comment from Hotel Management

17 Jan. 2023 by James

Dear LukeThank you very much for your outstanding ratings regarding your stay with us at The Sebel Quay West Suites Sydney. It is always a pleasure to receive such positive feedback. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one.Kind Regards,James FergusonGeneral Manager

4 out of 5
Service and staff are very professional and friendly, toothpaste and toothbrush would be good other than that beautyfull stay.

Posted by on 7 Jan. 2023

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Comment from Hotel Management

17 Jan. 2023 by James

Dear Tam,Thank you very much for your feedback regarding your stay with us at The Sebel Quay West Suites Sydney. It is always a pleasure to receive such positive feedback. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one.Kind Regards,James FergusonGeneral Manager

5 out of 5
Great location comfortable room and the pool deck and viewing platform with million dollar views.

Posted by , from Canberra on 2 Jan. 2023

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Comment from Hotel Management

5 Jan. 2023 by James

Dear Simon,Thank you for your great review following your stay with us. We value your choice to see with us and the team and I look forward to welcoming you back again to The Sebel Quay West Suites Sydney. Kind Regards,James FergusonGeneral Manager

4 out of 5
Staff were pleasant hotel was clean and did the job for a one night stay. Nothing special just ok. $60 valet parking was good

Posted by on 28 Nov. 2022

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Comment from Hotel Management

30 Nov. 2022 by James

Dear Tony,Thank you for your review and feedback following your stay with us at The Sebel Quay West Suites Sydney. We are pleased you enjoyed your stay, and we look forward you seeing you return to us again soon.Kind Regards,James FergusonGeneral Manager

5 out of 5

Posted by on 14 Oct. 2022

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5 out of 5
Great location and facilities. Staff were very helpful and professional.

Posted by on 6 Oct. 2022

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Comment from Hotel Management

7 Oct. 2022 by James

Dear Kathryn,Thank you for your review and feedback following your stay with us at The Sebel Quay West Suites Sydney. We are pleased you enjoyed your stay and we hope to see you return to us again in the very near future.Kind Regards,James FergusonGeneral Manager

4 out of 5

Posted by on 5 Oct. 2022

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5 out of 5
Great location.

Posted by on 30 Sep. 2022

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Comment from Hotel Management

6 Oct. 2022 by James

Dear Cameron,Thank you for your 5 star review. We value your choice to stay with us while travelling to the area, and we look forward to seeing you return again soon for another great visit. Kind Regards,James FergusonGeneral Manager

5 out of 5

Posted by on 25 Sep. 2022

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About the The Sebel Quay West Suites Sydney

Location 98 Gloucester Street, The Rocks, NSW 2000

Property Features

The Sebel Quay West Suites Sydney offers its guests an indoor pool, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A terrace, tour/ticket assistance, and concierge services are also featured at the luxury The Sebel Quay West Suites Sydney. Parking is available for a fee. This 5-star Sydney aparthotel is smoke free.

  • 1 building
  • 90 guestrooms or units
  • 24 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Computer for guest use
  • Newspapers for purchase
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Sydney Circular Quay Station (1.3 km / 0.8 mi)
  • Metro station: Wynyard Station (0.5 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Sebel Quay West Suites Sydney offers 90 air-conditioned accommodations with washers/dryers and minibars. Accommodations offer separate sitting areas. Satellite television is provided. Accommodations at this 5-star aparthotel have kitchens with refrigerators, stovetops, separate dining areas, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. This Sydney aparthotel provides complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided weekly.

  • In-room kitchen
  • Washer and dryer
  • Dining room
  • Sitting area
  • Minibar
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Refrigerator
  • Oven
  • Stove
  • Dishwasher
  • Kitchenware
  • Separate shower and tub
  • Cribs (surcharge)
  • Housekeeping (weekly)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.

The Quartier Bistro & Bar - This bistro specializes in French cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the aparthotel include an indoor pool, a sauna, and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 AM

Special check-in instructions:

This property doesn't offer after-hours check-in. Guests will receive lockbox information.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • Pets and service animals are not allowed at The Sebel Quay West Suites Sydney

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-out is available.

  • No rollaway/extra beds available
  • Children stay free
  • Parking height restrictions apply
  • Service animals not allowed
  • Number of children who can stay for free – 2
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Children stay free: Maximum age 11
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guests must provide health documentation

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 37 for adults and AUD 18 for children (approximately)
  • Uncovered valet parking fee: AUD 75 per night (in/out privileges)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Credit card charges are subject to a surcharge of 1.1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quay West Suites
  • Quay West Suites Sydney
  • Quay West Suites Sydney Aparthotel
  • Quay West Sydney
  • Quay West Sydney Suites
  • Suites Sydney
  • Suites Sydney Aparthotel
  • Sydney Quay West
  • Sydney Quay West Suites
  • Sydney Suites
  • Quay West Suites Sydney Aparthotel The Rocks
  • Quay West Suites Sydney The Rocks
  • Quay West Suites Sydney Hotel Sydney
  • Quay West Hotel Sydney
  • Quay West Suites Sydney The R

You should know

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.