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4.7 out of 5

"Great place to stay, close to everything " More

By a verified traveller on Sun 06 Jun 2021

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Hotel Description

A luxury stay in the heart of Sydney awaits you at The Sebel Quay West Suites Sydney. Within a short 5-minute stroll, you'll find Circular Quay and Museum of Contemporary Art. Highlights at this aparthotel include a restaurant, an indoor swimming pool, and in-room kitchens.

You can enjoy a TV with satellite channels, and each apartment features a washer/dryer, free WiFi, and a dining area. A kitchen comes with a refrigerator, a stovetop, and a dishwasher, making in-room dining convenient, and the minibar provides refreshments. Nice touches to enhance your stay include bathrobes, slippers, and free toiletries. A sitting area, room service, and a separate tub and shower are also available. Weekly housekeeping is available.

The bistro, The Quartier Bistro & Bar, serves French cuisine and is open for breakfast and dinner. At the aparthotel's own lounge bar, you can stop for a drink. Enjoy the gym and sauna. Other amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. Full breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of valet parking.

Sights within a 10-minute walk of this 5-star Sydney Central Business District aparthotel include The Rocks Markets and Sydney Observatory.

Apartment, 1 Bedroom, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max
AU$263* Per night/room 28 Oct. - 29 Oct.

Deluxe Apartment, 2 Bedrooms, Harbour View

Bed Count 2 King Beds Maximum Occupancy 6 Max

Premium Apartment, 1 Bedroom, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Apartment, 1 Bedroom, Harbour View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Apartment, 1 Bedroom, Harbour View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Apartment, 2 Bedrooms, Harbour View

Bed Count 1 King Bed Maximum Occupancy 6 Max

The Sebel Quay West Suites Sydney ratings based on 857 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Sebel Quay West Suites Sydney

Everyone (366) Couples (144) Business (1) Family (332)
2 out of 5
Views were truly spectacular HOWEVER wifi was abysmal, receptionist at counter lacked friendliness, no additional blankets in suite, lack of essential supplies in kitchen, ie a spatula, thongs or even a simple knife , bed side lights in master bedroom did not work , & a later checkout was requested, however only an extra 30 mins was given.

Posted by on 20 Jun. 2021

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Comment from Hotel Management

29 Jun. 2021 by James

Thank you for your review and feedback following your stay with us at The Sebel Quay West Suites Sydney. The team and I appreciate your feedback and hope to see you again soon. Kind Regards, James Ferguson General Manager

5 out of 5
Great place to stay, close to everything

Posted by on 6 Jun. 2021

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Comment from Hotel Management

11 Jun. 2021 by James

Thank you for your review and feedback following your stay with us at the Sebel Quay West Suites Sydney. We are leased you enjoyed your stay and look forward to welcoming you back again soon. Kind Regards, James Ferguson General Manager

5 out of 5
Central to where my business meetings were being held.

Posted by on 10 May 2021

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Comment from Hotel Management

18 May 2021 by James

Thank you for your review and feedback following your stay with us at The Sebel Quay West Suites Sydney. The team and I are thrilled you enjoyed your stay and hope to see you return to us again in the very near future. Kind Regards, James Ferguson General Manager

5 out of 5
The kids didnt like the amount of chlorine in the pool. However everything else was 10/10

Posted by on 26 Apr. 2021

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Comment from Hotel Management

26 Apr. 2021 by James

Thank you for your review and comments on your stay with us. The team and I enjoyed your stay and we hope to see you return to us again in the very near future. Kind Regards, James Ferguson General Manager

5 out of 5
Perfect location, room great size with everything you could need! Loved our stay

Posted by on 18 Apr. 2021

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Comment from Hotel Management

19 Apr. 2021 by James

Thank you for your review and feedback following your stay with us at The Sebel Quay West Suites Sydney. The team and I appreciate your comments and hope to see you return to us again in the near future. Kind Regards, James Ferguson General Manager

5 out of 5
Our stay at the Sebel Quay West was great! The staff were fantastic and so accommodating. The price was very reasonable for the location as well. We were upgraded to a newly renovated room which we greatly appreciated. I got the sense the hotel is a bit older but they are working hard to keep it up to date. Fantastic views from the pool as well!

Posted by on 12 Apr. 2021

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Comment from Hotel Management

15 Apr. 2021 by James

Thank you for your choice to stay with us for your visit to the area and we value your feedback. The team and I are thrilled you enjoyed your stay and we look forward to welcoming you back in the near future. Kind Regards, James Ferguson General Manager

5 out of 5
Pool is amazing and the observation view deck. rooms are spacious, clean and the city view was incredible. Fantastic service. Will stay again!

Posted by on 6 Apr. 2021

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Comment from Hotel Management

15 Apr. 2021 by James

Thank you for your choice to stay with us for your visit to the area and we value your feedback. We are pleased you enjoyed the pool and recreation deck. The team and I are thrilled you enjoyed your stay and we look forward to welcoming you back in the near future. Kind Regards, James Ferguson General Manager

5 out of 5
We loved our stay and would definitely stay again . Place was clean great views friendly staff close walking distance to everything we needed

Posted by on 29 Mar. 2021

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Comment from Hotel Management

15 Apr. 2021 by James

Thank you for your choice to stay with us at The Sebel Quay West Suites Sydney for your visit to the area and we value your feedback. The team and I are thrilled you enjoyed your stay and we look forward to welcoming you back in the near future. Kind Regards, James Ferguson General Manager

5 out of 5
Everything was great and would go back Only one issue ,could not connect to Hotel Wifi ,my phone or an issue ,just no connection

Posted by on 21 Mar. 2021

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Comment from Hotel Management

23 Mar. 2021 by James

Thank you for your review and feedback following your stay. We are thrilled you enjoyed your stay and the team and I hope to see you return to us again in the very near future. Kind Regards, James Ferguson General Manager

5 out of 5

Posted by on 13 Mar. 2021

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Comment from Hotel Management

15 Apr. 2021 by James

Thank you for your choice to stay with us and your feedback from your time at The Sebel Quay West Suites Sydney. The team and I are thrilled you enjoyed your stay and we look forward to welcoming you back in the near future. Kind Regards, James Ferguson General Manager

About the The Sebel Quay West Suites Sydney

Location 98 Gloucester Street, The Rocks, NSW 2000

Property Features

The Sebel Quay West Suites Sydney offers its guests an indoor pool, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A terrace, tour/ticket assistance, and concierge services are also featured at the luxury The Sebel Quay West Suites Sydney. Parking is available for a fee. This 5-star Sydney aparthotel is smoke free.

  • 1 building
  • 90 guestrooms or units
  • 24 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Computer for guest use
  • Newspapers for purchase
  • Television in lobby
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Separate dining area
  • Washer/dryer
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Sydney Circular Quay Station (1.3 km / 0.8 mi)
  • Metro station: Wynyard Station (0.5 km / 0.3 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Sebel Quay West Suites Sydney offers 90 air-conditioned accommodations with washers/dryers and minibars. Accommodations offer separate sitting areas. Satellite television is provided. Accommodations at this 5-star aparthotel have kitchens with refrigerators, stovetops, separate dining areas, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. This Sydney aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided weekly.

  • In-room kitchen
  • Washer and dryer
  • Dining room
  • Sitting area
  • Minibar
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Refrigerator
  • Oven
  • Stove
  • Dishwasher
  • Kitchenware
  • Separate shower and tub
  • Cribs (surcharge)
  • Housekeeping (weekly)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.

The Quartier Bistro & Bar - This bistro specializes in French cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the aparthotel include an indoor pool, a sauna, and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 AM

Special check-in instructions:

Guests will receive lockbox information. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 16 and up.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • Pets and service animals are not allowed at The Sebel Quay West Suites Sydney

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-out is available. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 16 and up.

  • No rollaway/extra beds available
  • No lifts
  • Parking height restrictions apply
  • Service animals not allowed
  • Number of children who can stay for free – 2
  • Debit cards
  • Staffed front desk
  • Security system
  • LGBTQIA friendly
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • Minimum age for proof of COVID-19 vaccination requirement: 16

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 37 for adults and AUD 18 for children (approximately)
  • Self parking fee: AUD 60 per night
  • Valet parking fee: AUD 60 per night (in/out privileges)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Credit card charges are subject to a surcharge of 1.3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quay West Suites
  • Quay West Suites Sydney
  • Quay West Suites Sydney Aparthotel
  • Quay West Sydney
  • Quay West Sydney Suites
  • Suites Sydney
  • Suites Sydney Aparthotel
  • Sydney Quay West
  • Sydney Quay West Suites
  • Sydney Suites
  • Quay West Suites Sydney Aparthotel The Rocks
  • Quay West Suites Sydney The Rocks
  • Quay West Suites Sydney Hotel Sydney
  • Quay West Hotel Sydney
  • Quay West Suites Sydney The R
  • Quay West Suites Sydney
  • The Sebel Quay West Suites Sydney The Rocks
  • The Sebel Quay West Suites Sydney Aparthotel
  • The Sebel Quay West Suites Sydney Aparthotel The Rocks

You should know

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.