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Caesars Republic Lake Tahoe (Formerly Harveys)

4.0 star property
Resort with 4 restaurants, steps from Casino at Harrah's Lake Tahoe

Photo gallery for Caesars Republic Lake Tahoe (Formerly Harveys)

Property grounds
Premium bedding, desk, laptop workspace, blackout curtains
Lobby
4 restaurants, breakfast, lunch, dinner served; American cuisine
4 restaurants, breakfast, lunch, dinner served; American cuisine

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Laundry
The current price is AU$178
includes taxes & fees
13 May - 14 May

Explore the area

Map
18 US Hwy 50, Stateline, NV, 89449
  • Casino at Harrah's Lake Tahoe
    ‪2 min walk‬
  • Casino at Harveys Lake Tahoe
    ‪3 min walk‬
  • Heavenly Gondola
    ‪5 min walk‬
  • Lake Tahoe, CA (TVL)
    ‪15 min drive‬

Room options

View all photos for Remus Deluxe 1 King

Premium bedding, desk, laptop workspace, blackout curtains

Remus Deluxe 1 King

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Remus Deluxe 2 Queens

Premium bedding, desk, laptop workspace, blackout curtains

Remus Deluxe 2 Queens

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Romulus View Room, 1 King

Romulus View Room, 1 King

Romulus View Room, 1 King

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
Hairdryer
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Balcony Suite King Non-Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Premier Balcony Suite King Non-Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Balcony Suite King Smoking

LED TV, first-run films, pay films

Premier Balcony Suite King Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Romulus Luxury 1 King

Premium bedding, desk, laptop workspace, blackout curtains

Romulus Luxury 1 King

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
Hairdryer
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Romulus Luxury 2 Queens

Premium bedding, desk, laptop workspace, blackout curtains

Romulus Luxury 2 Queens

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
Hairdryer
  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Romulus Premium 1 King

Premium bedding, desk, laptop workspace, blackout curtains

Romulus Premium 1 King

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
Hairdryer
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Romulus Premium 2 Queens

Premium bedding, desk, laptop workspace, blackout curtains

Romulus Premium 2 Queens

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
Hairdryer
  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Romulus View Room, 2 Queens

Romulus View Room, 2 Queens

Romulus View Room, 2 Queens

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
Hairdryer
  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Remus Junior Suite 1 King

Premium bedding, desk, laptop workspace, blackout curtains

Remus Junior Suite 1 King

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
Private bathroom
  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Romulus Balcony Suite, 1 King

LED TV, first-run films, pay films

Romulus Balcony Suite, 1 King

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
Hairdryer
  • 109 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Romulus Lake View Balcony Suite 1 King

LED TV, first-run films, pay films

Romulus Lake View Balcony Suite 1 King

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
Hairdryer
  • 109 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Remus 1 King

Premium bedding, desk, laptop workspace, blackout curtains

Remus 1 King

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Remus 2 Queens

Premium bedding, desk, laptop workspace, blackout curtains

Remus 2 Queens

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

About the area

Stateline

At Caesars Republic Lake Tahoe (Formerly Harveys) you'll be within steps of popular attractions like Casino at Harrah's Lake Tahoe and Casino at Harveys Lake Tahoe. Highlights at this resort include 4 restaurants, 2 bars/lounges and a casino. .The steakhouse, The Sage Room, is open for dinner. Enjoy the outdoor swimming pool, 24-hour gym and steam room. Added amenities include a 24-hour business centre, laundry facilities and ski storage. There's also valet parking, along with the convenience of car rentals on site. .Attractions within a 10-minute walk of this Stateline resort include Heavenly Gondola and The Shops at Heavenly Village.
View more Resorts in StatelineOpens in a new window

What's nearby

  • Casino at Harrah's Lake Tahoe - 2 min walk - 0.2 km
  • Casino at Harveys Lake Tahoe - 3 min walk - 0.3 km
  • Heavenly Gondola - 5 min walk - 0.4 km
  • The Shops at Heavenly Village - 6 min walk - 0.5 km
  • Golden Nugget Lake Tahoe Casino - 7 min walk - 0.7 km

Getting around

  • Lake Tahoe, CA (TVL) - 15 min drive

Restaurants

  • ‪Base Camp Pizza Co. - ‬6 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Lucky Beaver Bar and Burger - ‬5 min walk
  • ‪MontBleu Resort Casino & Spa - ‬8 min walk
  • ‪American River Café at Harrah's Lake Tahoe - ‬4 min walk

About this property

Caesars Republic Lake Tahoe (Formerly Harveys)

Resort with 4 restaurants, steps from Casino at Harrah's Lake Tahoe
Caesars Republic Lake Tahoe (Formerly Harveys) offers its guests an outdoor pool, a 24-hour health club, and a steam room. There are 4 restaurants and 2 coffee shops/cafes on site. You can unwind with a drink at one of the 2 bars/lounges.

A 24-hour business centre and meeting rooms are available. Event space at this resort measures 25000 square feet (2323 square metres) and includes conference space. A casino, a vending machine, and an arcade/games room are also featured at Caesars Republic Lake Tahoe (Formerly Harveys). Parking is available for a fee.

Smoking is allowed in designated areas at this Stateline resort.

  • 742 guestrooms or units
  • 19 levels
  • 2 buildings
  • 4 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • 25000 sq ft of conference space
  • 2323 sq. m of conference space
  • Built in 1963
  • Casino
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
Caesars Republic Lake Tahoe (Formerly Harveys) offers 742 accommodations with a hairdryer and an iron/ironing board. This accommodation offers separate sitting areas. Beds feature premium bedding. LED televisions come with premium cable channels, first-run films and pay-per-view films.

Business-friendly amenities include desks and telephones. Additionally, rooms include free toiletries and blackout curtains.

Languages

English, Filipino, Spanish

Similar properties

In-room safe, desk, iron/ironing board, WiFi

Bally’s Lake Tahoe Casino Resort

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
3.6 out of 5, Good, 3,949 reviews
The price is AU$160
includes taxes & fees
5 May - 6 May
Bally’s Lake Tahoe Casino Resort

Property amenities

Parking and transport

  • Covered parking on site (USD 20 per night)
  • Valet parking on site (USD 25 per night)
  • Wheelchair-accessible van parking available

Food and drink

  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 4 restaurants

Restaurants on site

  • Cinnabon
  • El Jefe's Cantina
  • G. Ramsay Hell's Kitchen
  • The Sage Room
  • Wolf by Vanderpump

Things to do

  • 1,200 slot machines
  • 100 gaming tables
  • 24-hour health club
  • Arcade/game room
  • Casino (88,000 square foot of space)
  • Concerts/live shows
  • Evening entertainment
  • Outdoor pool
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Sportsbook
  • Steam room

Family friendly

  • Arcade/game room
  • Free cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 25,000 square feet of conference space
  • Meeting rooms

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • First-run films
  • LED TV with premium cable channels
  • Pay films

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per night
  • Resort fee: USD 30.72 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Internet access
  • Phone calls
  • WiFi access (may be limited)
  • Wired Internet access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 20.00 per night
  • Valet parking fee: USD 25.00 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a security system in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Harveys Resort Casino Stateline
Harveys Casino Resort
Harveys Casino Stateline
Harveys Resort
Harveys Resort & Casino
Harveys Resort & Casino Stateline
Harveys Resort Casino
Harveys Stateline
Harveys Resort Casino
Caesars Republic Tahoe Harveys
Harveys Lake Tahoe Resort Casino
Caesars Republic Lake Tahoe (Formerly Harveys) Resort
Caesars Republic Lake Tahoe (Formerly Harveys) Stateline
Caesars Republic Lake Tahoe (Formerly Harveys) Resort Stateline

Frequently asked questions

What is the cancellation policy at Caesars Republic Lake Tahoe (Formerly Harveys)?

Caesars Republic Lake Tahoe (Formerly Harveys) offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Caesars Republic Lake Tahoe (Formerly Harveys)?

As of 3 May 2025, prices found for a 1-night stay for 2 adults at Caesars Republic Lake Tahoe (Formerly Harveys) on 13 May 2025 start from AU$130.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Caesars Republic Lake Tahoe (Formerly Harveys)?

Yep, Caesars Republic Lake Tahoe (Formerly Harveys) has a covered self car park for USD 20.00 per night.

Are there any beaches close to Caesars Republic Lake Tahoe (Formerly Harveys)?

Yep, Caesars Republic Lake Tahoe (Formerly Harveys) is a short 8-minute walk from Lakeside Beach. Fun beach activities include waterskiing, windsurfing and parasailing.

Is there a spa on site at Caesars Republic Lake Tahoe (Formerly Harveys)?

No, there is no spa at this property. Bally's Lake Tahoe Spa is a short 6-minute walk away.

Does Caesars Republic Lake Tahoe (Formerly Harveys) have a pool?

Caesars Republic Lake Tahoe (Formerly Harveys) has a pool. The pool is open 6:00 AM to 10:00 PM.

What luxury perks are available at Caesars Republic Lake Tahoe (Formerly Harveys)?

Caesars Republic Lake Tahoe (Formerly Harveys) features a 24-hour health club, an outdoor pool and a steam room.

What makes Caesars Republic Lake Tahoe (Formerly Harveys) a romantic place to stay?

A bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Caesars Republic Lake Tahoe (Formerly Harveys).

Is Caesars Republic Lake Tahoe (Formerly Harveys) family-friendly?

You bet! With amenities such as an arcade and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Caesars Republic Lake Tahoe (Formerly Harveys) is a hit with families.

Is there a free airport shuttle available at Caesars Republic Lake Tahoe (Formerly Harveys)?

No, Caesars Republic Lake Tahoe (Formerly Harveys) does not offer an airport shuttle service.

Is there a bar or restaurant at Caesars Republic Lake Tahoe (Formerly Harveys)?

Yep, Caesars Republic Lake Tahoe (Formerly Harveys) has 4 restaurants.

What time are check-in & check-out at Caesars Republic Lake Tahoe (Formerly Harveys)?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Are pets allowed at Caesars Republic Lake Tahoe (Formerly Harveys)?

No, only service animals are allowed.

Is there a golf course on site at Caesars Republic Lake Tahoe (Formerly Harveys)?

There isn't one on site, but Edgewood Tahoe Golf Course is a short 16-minute walk away.

Caesars Republic Lake Tahoe (Formerly Harveys) Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 908 out of 2810 reviews
Rating 8 - Good. 569 out of 2810 reviews
Rating 6 - Okay. 526 out of 2810 reviews
Rating 4 - Poor. 418 out of 2810 reviews
Rating 2 - Terrible. 389 out of 2810 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Paolo

Disliked: Cleanliness, amenities, property conditions & facilities
I found prices at less than half price through Expedia! Could not. Get help on refunds also. $30 for resort fees per night and $20 dollars parking per night not good
Stayed 2 nights in Jan 2025

4/10 Poor

massis

Travelled with family
Disliked: Property conditions & facilities

Hotel construction

The hotel was under major construction. The noise was terrible and nothing was sad about it no warnings nothing.
Stayed 3 nights in Jan 2025

2/10 Terrible

Marlenne

Disliked: Cleanliness, amenities
Construction everywhere, dirty, never came to change our sheets and overcharged me
Stayed 2 nights in Jan 2025

10/10 Excellent

Ranjeet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Jan 2025

8/10 Good

Vianet

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

8/10 Good

Jahmir

Stayed 1 night in Jan 2025

10/10 Excellent

Michael

$26 resort fee and the hot tub is broken at both Harvey’s and the sister property. After skiing I was disappointed there was no relief for the weary.
Stayed 1 night in Jan 2025

10/10 Excellent

Carol

Stayed 1 night in Jan 2025

2/10 Terrible

Hameed

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a fully trash, they over charged me, didn’t give me the room I booked and didn’t clean my room, no clean towels, no service, they will charge you county fee every night you stay and the valet parking fee for everyday.
Stayed 2 nights in Jan 2025

4/10 Poor

David

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Upcharge trap.Plan on paying double once it’s over

This hotel is in shambles with reconstruction. I was charged 20.00 for parking even though if I eat a a restaurant in the hotel, you can get fee validated parking. But I was charged at checkin and thus can not get a validation to take it off the bill. The WiFi won’t stream movies, the jacuzzi is out of order. The makeshift hallways are a maze and cold as the roof is open and exposed. There is no option for a sit down breakfast, only a coffee cart? The upcharges were over. 75.00!and the room was 89.00. That’s almost a 100% difference in price. This place is a scam through and through. Everything is an up charge and the property is dirty, unorganized, load dusty and cold.
Stayed 1 night in Jan 2025

4/10 Poor

Troy N

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

We went for a birthday celebration to Tahoe and decided to stay at Harveys Resort & Casino for the convenience of having everything available in one place however we learned that was not the case. We decided to check-in at the counter instead of using the app or kiosk, when we arrived no one was at the counter so we thought it would be quick, it was not. Nor were we given a run down on any information that might have been helpful. The room looked nice however the hinges on the furniture and shower were not secure. We called for room service but got a recording that it was not available, used the TV feature for room service and got the same message. Apparently you are to text a phone number for room service. We learned this after I sent a message to the hotel. We decided to get coffee ourselves in the morning since it listed a Starbucks but discovered Starbucks was no longer there. We wanted to make a spa appointment then discovered it was actually at Harrah's not Harvey's and was going through renovations. Our room was never serviced so we didn't have our coffee pods, shampoo or soap replenished, there was no posting in the room that it had to be requested. They had an extreme amount of construction going on so a lot of areas had temporary walls. This did not feel like a resort at all so very disappointed that a "resort fee" was charged everyday of our stay. We messaged the hotel about this and were told the resort fee was for the gym, pool, wifi of which we didn't utilize.
Stayed 2 nights in Jan 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service
Very friendly and helpful staff, comfortable rooms and nice restaurant. The only downside was the remodeling.
Stayed 2 nights in Jan 2025

6/10 Okay

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

Berardo

Stayed 1 night in Jan 2025

2/10 Terrible

Tamana

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty
Stayed 2 nights in Nov 2024

8/10 Good

Lynne

You should let people know when booking that your under construction!!!! For that you earn an F
Stayed 1 night in Jan 2025

10/10 Excellent

Alyson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Miriam, Cloverdale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service.
Stayed 1 night in Jan 2025

4/10 Poor

Raymond

Travelled with family
Disliked: Staff & service
We were booked through Expedia and confirmed for a two-queen bed, non-smoking room but we were told upon check in that the only room they have is a one queen bed. They offered us an extra bed cot for "free." Had to call 3 times for the extra cot which came late in the night. Would not give us a partial refund or comp for their mistake. Highly disappointed with the way my reservation was handled.
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveller

Things gone wrong

You put me on the pet floor which I did not learn about until already in the room. At times there were dogs barking incessantly although not during sleeping hours. You lost my back massager between my car and my room. When I was locked out of my room due to failure of the electronic lock, I had to wait 50+ minutes for someone to come and let me in. When maintenance arrived, he was without the tool to get me in and instead wanted to try the key first. He was quick in retrieving the tool that ultimately got me into my room.
Stayed 4 nights in Jan 2025

6/10 Okay

Stuart

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Overall Grade: C-

Hotel common areas are largely a DISASTER--construction work everywhere (all at once). Also had a problem with Wolf Restaurant--they took a reservation and then turned us away because of an UNDISCLOSED POLICY prohibiting minors after 8 pm. Overall: C-
Stayed 1 night in Jan 2025

10/10 Excellent

Hamid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 1 night in Jan 2025

2/10 Terrible

Ahlam

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not clean at all and the room was very dusty!!!
Stayed 2 nights in Jan 2025

8/10 Good

Cris

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2025