2/10 Terrible
juan
26 Dec 2025
Bankim the tiny indian man at the counter was terrible, ask for room on highest floor possible. asked me 14 floor or 15 floor, i said 15 then he gave me 14 anyway. i arrived to my room and it was dirty, like not cleaned from the person who was staying there before, garbage, towels on the floor, even tip for cleaning lady i went down and he said, i meant to give you floor 15 then after confirming room, said never mind i couldn’t confirm for that room either best room is 1041, didn’t extended any apologies or ask if they can do anything for the inconvenience, when i got to the new room there’s no fridge or sofa. super unpleasant man and very unprofessional. this all happened on christmas, and Bankim wasn’t at all hospitable not even to say happy holidays. should give 0 stars hilton should be ashamed of employing this man and he should be fired.
juan
Stayed 1 night in Dec 2025





























