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Sheraton Parsippany Hotel

4.0 star property
Suburban hotel with health club and sauna

Photo gallery for Sheraton Parsippany Hotel

Exterior
Aromatherapy, hot stone massages, deep-tissue massages, Swedish massages
Exterior
Bar (on property)
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Room service
The current price is AU$223
includes taxes & fees
21 Dec - 22 Dec

Explore the area

View map
199 Smith Rd, Parsippany, NJ, 07054
  • Place, Cameron Dog Park
    ‪1 min drive‬
  • Place, Morris Corporate Center
    ‪3 min drive‬
  • Place, Rockaway River
    ‪3 min drive‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪27 min drive‬

Room options

View all photos for Traditional Room, 2 Double Beds

Traditional Room, 2 Double Beds

Traditional Room, 2 Double Beds

8.4 out of 10
Very good
(47 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Deep-soaking bath
Hydromassage showerhead
  • 30 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(36 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Deep-soaking bath
Hydromassage showerhead
  • 30 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Double Beds

7.8 out of 10
Good
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Deep-soaking bath
Hydromassage showerhead
  • 33 sq m
  • Park view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Deep-soaking bath
Hydromassage showerhead
  • 33 sq m
  • Park view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Deep-soaking bath
Hydromassage showerhead
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds

7.8 out of 10
Good
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Deep-soaking bath
Hydromassage showerhead
  • 33 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Deep-soaking bath
Hydromassage showerhead
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Deep-soaking bath
Hydromassage showerhead
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Deep-soaking bath
Hydromassage showerhead
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Deep-soaking bath
Hydromassage showerhead
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Deep-soaking bath
Hydromassage showerhead
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Mobility Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Deep-soaking bath
Hydromassage showerhead
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Deep-soaking bath
Hydromassage showerhead
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Parsippany

At Sheraton Parsippany Hotel you'll be 3.4 km (2.1 mi) from Ukranian American Cultural Center and 3.4 km (2.1 mi) from Cameron Dog Park. Highlights at this hotel include a restaurant, an outdoor swimming pool and an indoor swimming pool. .A pampering day can include deep-tissue massages and hot stone massages along with aromatherapy and reflexology. The restaurant, Amuse Restaurant, is open for breakfast. Amuse Bar is the hotel's own bar. Enjoy the gym, Hot tub, sauna and seasonal outdoor swimming pool. Business travelers can take advantage of a meeting room, a business centre, and limo/town car service. Plus you'll find free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of free self parking. .With a stay at this 4-property class Parsippany hotel, you'll be 4.5 km (2.8 mi) from Morris Corporate Center and 4.7 km (2.9 mi) from Parsippany Main Library.

What's nearby

  • Cameron Dog Park - 1 min drive - 2.9 km
  • Morris Corporate Center - 3 min drive - 5.0 km
  • Rockaway River - 3 min drive - 5.3 km
  • Ukranian American Cultural Center - 4 min drive - 3.9 km
  • Parsippany Main Library - 5 min drive - 5.7 km

Getting around

  • Boonton Station - 4 min drive
  • Newark Liberty Intl. Airport (EWR) - 27 min drive

Restaurants

  • ‪Taco Bell - ‬3 min drive
  • ‪Social Hub - ‬16 min walk
  • ‪Dunkin' - ‬17 min walk
  • ‪Bubbakoo's Burritos - ‬2 min drive
  • ‪The Habit Burger Grill - ‬2 min drive

About this property

Sheraton Parsippany Hotel

Suburban hotel with health club and sauna
Sheraton Parsippany Hotel offers its guests a seasonal outdoor pool, an indoor pool, a health club, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre, a meeting room, and limo/town car service. A sauna, spa services, and multilingual staff are also featured at the business-friendly Sheraton Parsippany Hotel. Self parking is free.

This 4-star Parsippany hotel is smoke free.

  • 1 building
  • 370 guestrooms or units
  • 6 levels
  • Built in 1987
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Sheraton Parsippany Hotel offers 370 accommodations with video game consoles and a safe. 32-inch Smart televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers with a deep soaking bath and a hydromassage showerhead, complimentary toiletries and hairdryers.

This Parsippany hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Fridges, in-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Similar properties

Building design
Hilton Parsippany
  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
3.9 out of 5, Good, 1,000 reviews
The price is AU$234
includes taxes & fees
24 Dec - 25 Dec
Hilton Parsippany

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 23.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Amuse Bar
  • Amuse Restaurant

Things to do

  • Basketball
  • Fitness classes
  • Health club
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Picnic area

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Grab bar in bathtub
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1987
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or hydromassage showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay, plus a deposit of USD 150.00 per stay
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 23.50 per person
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • The seasonal pool will open in June and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Parsippany Sheraton
Sheraton Hotel Parsippany
Sheraton Parsippany
Sheraton Hotel Parsippany Nj
Sheraton Parsippany Hotel
Sheraton Parsippany
Sheraton Parsippany Hotel Hotel
Sheraton Parsippany Hotel Parsippany
Sheraton Parsippany Hotel Hotel Parsippany

Frequently asked questions

What is the cancellation policy at Sheraton Parsippany Hotel?

Sheraton Parsippany Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Parsippany Hotel?

As of 18 Dec 2025, prices found for a 1-night stay for 2 adults at Sheraton Parsippany Hotel on 21 Dec 2025 start from AU$222.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Parsippany Hotel?

Yep, Sheraton Parsippany Hotel has a free self car park.

Are there any beaches close to Sheraton Parsippany Hotel?

The closest beach to Sheraton Parsippany Hotel is West Beach (15.7 km).

Is there a spa on site at Sheraton Parsippany Hotel?

There's no onsite spa, but this property does offer services like sports massages.

Does Sheraton Parsippany Hotel have a pool?

Sheraton Parsippany Hotel has a seasonal outdoor pool and an indoor pool. The pool is open from June to September.

What luxury perks are available at Sheraton Parsippany Hotel?

Sheraton Parsippany Hotel features a health club, an outdoor pool and an indoor pool. All guestrooms come with deep soaking tubs and hydromassage showerheads.

What makes Sheraton Parsippany Hotel a romantic place to stay?

1 hot tub and a lounge bar, as well as deep-soaking baths and massage services available in the guestrooms, help set the scene for a romantic weekend at Sheraton Parsippany Hotel.

Is Sheraton Parsippany Hotel family-friendly?

You bet! With amenities such as laundry facilities and a picnic area, as well as free infant beds in the guestrooms, it's no surprise that Sheraton Parsippany Hotel is a hit with families.

Are there hot tubs in the rooms at Sheraton Parsippany Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does Sheraton Parsippany Hotel serve breakfast?

Sure does, buffet breakfast is offered daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Sheraton Parsippany Hotel?

No, Sheraton Parsippany Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Parsippany Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Sheraton Parsippany Hotel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Sheraton Parsippany Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 503 out of 1000 reviews
Rating 8 - Good. 214 out of 1000 reviews
Rating 6 - Okay. 130 out of 1000 reviews
Rating 4 - Poor. 78 out of 1000 reviews
Rating 2 - Terrible. 75 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Venus

Business traveller
Liked: Staff & service
the room was tidy but not clean,
Stayed 4 nights in Sep 2025

4/10 Poor

David

Liked: Cleanliness, staff & service
The central air system is horrible!!! It is so noise that is it is impossible to sleep! Old and outdated! Will never stay there again!
Stayed 4 nights in Sep 2025

6/10 Okay

Kurt

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
There was a bed bug in our room on the last night, we did get our room switched and received comp breakfast
Stayed 3 nights in Sep 2025

6/10 Okay

scott

Liked: Cleanliness, staff & service, property conditions & facilities
$22.00 for coffee eggs and toast is crazy......
Stayed 1 night in Sep 2025

10/10 Excellent

Naomi

Liked: Cleanliness, property conditions & facilities
Love u It
Stayed 1 night in Sep 2025

10/10 Excellent

Mercedes, Iron Station

Stayed 2 nights in Aug 2025

6/10 Okay

MIRO, Brooklyn

Travelled with family
Liked: Amenities
Disliked: Staff & service
Pretty hotel. It seems they changed management staff from last year and were highly unaccommodating.
Stayed 1 night in Aug 2025

10/10 Excellent

Gabriella

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sheraton was a beautiful hotel, the staff was very professional and friendly and the amenities was lovely.
Stayed 2 nights in Aug 2025

6/10 Okay

Maria

Liked: Room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Front Desk personnel were mediocre. Hotel was very clean and well kept.
Stayed 1 night in Aug 2025

4/10 Poor

Joseph

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Need to be updated Room smelled bad.
Stayed 5 nights in Aug 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

sewana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice and clean
Stayed 1 night in Sep 2025

10/10 Excellent

Sarpomaa

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay.. I will gladly come back
Stayed 1 night in Aug 2025

8/10 Good

jason c

Stayed 1 night in Aug 2025

8/10 Good

Johanne

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2025

4/10 Poor

Tanya, Alexandria

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Rooms dirty, shower broken and graffiti in room, this hotel needs to be updated.
Stayed 2 nights in Aug 2025

2/10 Terrible

rachid

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
0%
Stayed 4 nights in Aug 2025

8/10 Good

Ruth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The sauna was smelly. The description says laundry but no laundry room available. Sheets felt like drapes.
Stayed 2 nights in Aug 2025

8/10 Good

Eleonora

Travelled with group
Liked: Amenities
Outdoor pool
Stayed 2 nights in Aug 2025

8/10 Good

Jefry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Gemma, Bowmanville

Travelled with partner
Disliked: Cleanliness
Dated and dusty, needs upgrade and rooms needs proper cleaning. Good location but that’s about it.
Stayed 2 nights in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

T

Great pool, spa
Stayed 1 night in Aug 2025

2/10 Terrible

Cindy, Bedminster

Travelled with partner
Disliked: Staff & service, amenities
This stay was very disappointing and far from what I expected. The indoor pool was dirty, and the hot tub was in poor condition with cracked tiles coming loose, stepping on them was an awful experience. The room itself was not well kept: the carpet had visible dark stains and looked unclean. The walls were thin, so I could hear everything from the next room. To make things worse, around midnight there were multiple cars outside revving their engines for over half an hour, making it impossible to sleep. When I called the front desk, the staff brushed it off and acted as if they couldn’t hear the noise, offering no solution. It felt like they were either unwilling or unable to handle what seemed to be a recurring problem. For the high nightly rate charged, the experience was unacceptable. This property is advertised as a luxury hotel, but nothing about it felt luxurious. In fact, it was worse than budget motels I’ve stayed at. Everything here felt outdated and poorly maintained.
Stayed 1 night in Aug 2025

8/10 Good

David

Stayed 1 night in Aug 2025