Hilton Parsippany

4.0 star property
Suburban hotel with 24-hour fitness centre and 24-hour business centre

Photo gallery for Hilton Parsippany

Building design
Indoor pool, outdoor pool
Lobby
Bar (on property)
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking available
  • Room service
  • Bar
  • Housekeeping
The current price is AU$209
includes taxes & fees
21 Nov - 22 Nov

Explore the area

View map
1 Hilton Ct, Parsippany, NJ, 07054
  • Place, Parsippany Main Library
    ‪17 min walk‬
  • Place, Mennen Sports Arena
    ‪6 min drive‬
  • Place, Morristown Memorial Hospital
    ‪8 min drive‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪30 min drive‬

Room options

Room, 2 Double Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Pillow-top bed
Down duvet
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Pillow-top bed
Down duvet
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Poolside (Poolside)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Down duvet
Premium bedding
Pillow-top bed
Blackout curtains
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Poolside (Poolside)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Down duvet
Premium bedding
Pillow-top bed
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Bathtub (Mobility)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Down duvet
Premium bedding
Pillow-top bed
Blackout curtains
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Bathtub (Mobility)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Down duvet
Premium bedding
Pillow-top bed
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Corner

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Pillow-top bed
Down duvet
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Corner

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Pillow-top bed
Down duvet
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Pillow-top bed
Down duvet
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Pillow-top bed
Down duvet
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Pillow-top bed
Down duvet
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Pillow-top bed
Down duvet
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Room, 1 King Bed, Corner (Concierge Floor)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Pillow-top bed
Down duvet
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Allergy Friendly (Pure Wellness)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Pillow-top bed
Down duvet
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room (Parlor)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Pillow-top bed
Down duvet
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 Double Sofa Bed

Superior Room, 1 King Bed, Corner

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Pillow-top bed
Down duvet
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Pillow-top bed
Down duvet
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Pillow-top bed
Down duvet
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Pillow-top bed
Down duvet
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Pillow-top bed
Down duvet
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

7.8 out of 10
Good
(33 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Down duvet
Premium bedding
Pillow-top bed
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

7.2 out of 10
Good
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Down duvet
Premium bedding
Pillow-top bed
Blackout curtains
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Concierge Floor)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Down duvet
Premium bedding
Pillow-top bed
Blackout curtains
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds (Concierge Floor)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Down duvet
Premium bedding
Pillow-top bed
Blackout curtains
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Corner King Room with Sofa Bed

  • Sleeps 3

Corner Room With Two Double Beds

  • Sleeps 4

2 Double Beds

  • Sleeps 4

Guest Room With 2 Double Beds And Bathtub-Mobility Accessible

  • Sleeps 4

King Room

  • Sleeps 2

King Room With Mobility Accessible Bathtub

  • Sleeps 2

King Room with Poolside Patio

  • Sleeps 2

2 Double Beds With Poolside Patio

  • Sleeps 4

Room With 2 Double Beds And Roll In Shower-Mobility Accessible

  • Sleeps 4

Superior Corner King Room

  • Sleeps 3

Superior King Room

  • Sleeps 3

Mobility hearing Access Two Double Room with bathtub

  • Sleeps 4

Mobility hearing Access Two Double Room with Roll in Shower

  • Sleeps 4

mobility hearing Access King Room with Tub

  • Sleeps 2

Pure Wellness King Room

  • Sleeps 2

Superior Two Double Room

  • Sleeps 4

Mobility Hearing Access Superior Two Double Room with tub

  • Sleeps 4

Mobility Hearing Access Superior King Room with Roll in Shower

  • Sleeps 2

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About the area

Parsippany

At Hilton Parsippany you'll be 3 km (1.9 mi) from The Stickley Museum at Craftsman Farms and 4.7 km (2.9 mi) from Mennen Sports Arena. Highlights at this hotel include a restaurant, an outdoor swimming pool and an indoor swimming pool. .The buffet restaurant, NRG Cafe, serves American cuisine and is open for breakfast. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the 24-hour gym and seasonal outdoor swimming pool. 28000 square feet (2520 square metres) of event facilities include 24 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. To-go breakfast is available daily between 6 AM and 11:00 AM. There's also self parking, along with the convenience of car rentals on site. .With a stay at this Parsippany hotel, you'll be 4.7 km (2.9 mi) from Whippany Railway Museum and 4.9 km (3 mi) from Historic Speedwell.

What's nearby

  • Parsippany Main Library - 17 min walk - 1.5 km
  • Whippany Railway Museum - 5 min drive - 5.3 km
  • Mennen Sports Arena - 6 min drive - 6.4 km
  • Morristown Memorial Hospital - 8 min drive - 9.4 km
  • The Funplex - 9 min drive - 9.5 km

Getting around

  • Denville Mt Tabor Station - 6 min drive
  • Newark Liberty Intl. Airport (EWR) - 28 min drive

Restaurants

  • ‪The Buzz - ‬4 min drive
  • ‪Chick-fil-A - ‬15 min walk
  • ‪Wendy’s - ‬10 min walk
  • ‪Tommy's Tavern + Tap Morris Plains - ‬12 min walk
  • ‪Chipotle Mexican Grill - ‬15 min walk

About this property

Hilton Parsippany

Suburban hotel with 24-hour fitness centre and 24-hour business centre
Hilton Parsippany offers its guests a seasonal outdoor pool, an indoor pool, and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 24 meeting rooms. Event space at this hotel measures 28000 square feet (2520 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Hilton Parsippany. For a fee, parking is available.

This Parsippany hotel is smoke free.

  • 1 building
  • 353 guestrooms or units
  • 6 levels
  • 28000 sq ft of conference space
  • 2520 sq. m of conference space
  • Built in 1981
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hilton Parsippany offers 353 accommodations with a safe and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. Premium cable televisions are provided.

Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 19.99 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 6 AM to 11:00 AM for a fee: USD 8 to 30 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Apotheca
  • NRG Cafe
  • Ruths Chris Steak House

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24 meeting rooms
  • 24-hour business centre
  • 28,000 square feet of conference space
  • Computer station

Outdoors

  • In a state park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1981
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per pet, per stay
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 8 to 30 per person
  • Self-parking fee: USD 19.99 per night
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash.
    For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • The seasonal pool will open on 25 May and close on 06 September.
  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel Parsippany
Hilton Parsippany
Parsippany Hilton
Hilton Parsippany Hotel Parsippany
Hilton Parsippany Hotel
Parsippany Embassy Suites
Hilton Parsippany Hotel
Hilton Parsippany Parsippany
Hilton Parsippany Hotel Parsippany

Frequently asked questions

What is the cancellation policy at Hilton Parsippany?

Hilton Parsippany offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Parsippany?

As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at Hilton Parsippany on 21 Nov 2025 start from AU$208.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Parsippany?

Yep, Hilton Parsippany has a self car park for USD 19.99 per night.

Are there any beaches close to Hilton Parsippany?

The closest beach to Hilton Parsippany is Parks lake Beach (8.8 km).

Does Hilton Parsippany have a pool?

Hilton Parsippany has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 6:00 AM to 10:00 PM (Seasonal outdoor pool open from May 25 to September 06).

What makes Hilton Parsippany a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hilton Parsippany.

Does Hilton Parsippany serve breakfast?

Yep, to-go brekkie is served daily between 6 AM and 11:00 AM.

Is there a free airport shuttle available at Hilton Parsippany?

No, Hilton Parsippany does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Parsippany?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Parsippany?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Reviews

Hilton Parsippany Reviews

7.8

Good

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 459 out of 1001 reviews
Rating 8 - Good. 226 out of 1001 reviews
Rating 6 - Okay. 143 out of 1001 reviews
Rating 4 - Poor. 79 out of 1001 reviews
Rating 2 - Terrible. 94 out of 1001 reviews

Reviews

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hilton location. A Ruth’s Chris steakhouse is accessible from the lobby which was a nice surprise I was unaware of
Stayed 1 night in May 2025

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay here & it did not disappoint. Front desk staff were friendly and my room was great!
Stayed 1 night in Jul 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Lizette

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
we arrived at our hotel very late at night after a long drive, and our AC and Fridge weren’t functioning. it was already too late and we were too exhausted to get back downstairs to change our room so we slept in the room. it was not very pleasant but the room and hotel was very beautiful and clean.
Stayed 1 night in Jul 2025

6/10 Okay

saima

Liked: Staff & service
Expected more from a HILTON. Got some bug bites overnight and there was an ant infestation. We had a sweet snack and it was covered in ants on the counter top in the room. Ants also present in the lobby area on the couch.
Stayed 1 night in Jul 2025

10/10 Excellent

Andrzej

Ok
Stayed 1 night in Jul 2025

8/10 Good

Melvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is not worth $25 per person.
Stayed 1 night in Jul 2025

8/10 Good

Michael

Stayed 1 night in Jul 2025

2/10 Terrible

Lamin

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
When came out to my car there was parking ticket on in the hotel parking lot
Stayed 1 night in Jul 2025

6/10 Okay

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Elevators were too far away from each others, long walk just to get to the rooms.
Stayed 1 night in Jun 2025

6/10 Okay

jonathan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Expedia site says 3pm check in. Got the and they said room was not ready. Check in is actually 4. Then the hotel says outdoor pool opens at 7am. Which it actually opens at 10am. Other than that was nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Damir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

MAHMOUD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like the to pay for parking
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Stayed 2 nights in Jul 2025

8/10 Good

Stellios

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Patricia

It was an anniversary night. The room Had no air conditioning took hours to get them to change rooms.
Stayed 1 night in Jul 2025

10/10 Excellent

Jasmine

Stayed 4 nights in Jul 2025

10/10 Excellent

Christopher

Stayed 1 night in Jul 2025

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s was good and peaceful
Stayed 2 nights in Jul 2025

2/10 Terrible

Ashley

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
We arrived later in the evening. The staff member was pretty scattered. He was the only person at the front desk. He made check in stressful. We got to the room the temperature was around 75. thought it was due to no one being in the room and they keep the room at a higher temp. The next morning the temperature was 83 we called the front desk no answer. We had things to do that day so said we would address it when we returned. That night we we returned the temp in the room was still 83 we called the front desk again no answer. We turned the system off to try and reset it while we went to dinner downstairs. Told the guy working the front desk there was an issue with our a/c. He said he would send someone up. We got back to our room after midnight unit was still off. Turned it back on temp was now 84 per thermostat. I called the front desk several no answer. Next morning the thermostat still read 83. We took the keys to the front desk and told the lady what happened and she said sorry I'll have someone look at it.
Stayed 2 nights in Jun 2025

4/10 Poor

Latia

Travelled with partner
The advertised photo of the outside scenery is nothing like that in person day nor night. Before arriving, I made a call to inform the Hotel my arrival wouldn't be exactly at 3pm as book through Expedia due to traffic. I was told that they didn't do 3pm check-in's only 4pm, but they've find a room available if the arrival is before 4pm. Once arrived I was told the key for the room would have to be returned the next for a new set. They supposedly were resetting room locks, but my guest and I were the only ones when checking in told this. The room (poolside) I was given was infested with ants crawling unto me while sitting on the bed, luggage, tables, and I seen that they were crawling from the patio door. I was only in the room less than 20 minutes. I was given free breakfast vouchers for the inconvenience along with a new room. The new room still had ants crawling from the shower drain, and the window side of the nightstand of the new room. The next day when I gave the temporary key back for the actual sets, once back from the day out neither keys worked for the room. I had to travel multiple times from the 5th floor to the front desk just for one of the two keys to actual work for the room. In both rooms when it came to the garbage cans, the bag wasn't placed in it, its left to the guest to do. That may be minor, but with all these inconvenience's that I experienced just added to this hotel not meeting my expectations. I won't recommend nor stay again.
Stayed 4 nights in Jun 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Air conditioner was'nt working & patio door lock was broken.
Stayed 1 night in Jun 2025

10/10 Excellent

Silenys, Cranston

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness
Great location
Stayed 2 nights in Jun 2025

10/10 Excellent

Kaysi, Woodhaven

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025