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Mercure Sydney Parramatta

4.5 star property
Luxury hotel with 24-hour fitness centre and 24-hour front desk

Photo gallery for Mercure Sydney Parramatta

Front of property – evening/night
Reception
Superior King Room
Breakfast, lunch and dinner served
Outdoor pool, pool loungers

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Room service
  • Gym
  • Housekeeping
The current price is AU$179
includes taxes & fees
22 Sept - 23 Sept

Explore the area

View map
106 Hassall Street, Rosehill, NSW, 2142
  • Rosehill Gardens Racecourse
    ‪5 min walk‬
  • Accor Stadium
    ‪6 min drive‬
  • Qudos Bank Arena
    ‪6 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪21 min drive‬

Room options

View all photos for Superior King Room

Superior King Room

Superior King Room

7.6 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Rainfall showerhead
Eco-friendly toiletries
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, 2 Double Beds

Superior Twin Room, 2 Double Beds

Superior Twin Room, 2 Double Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Rainfall showerhead
Eco-friendly toiletries
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Spa Suite

Executive Spa Suite

Executive Spa Suite

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Rainfall showerhead
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Rainfall showerhead
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

In-room safe, individually furnished, desk, laptop workspace

Classic Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Rainfall showerhead
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible

In-room safe, individually furnished, desk, laptop workspace

Classic Room, 1 King Bed, Accessible

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Rainfall showerhead
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room, 2 Double Beds

Classic Twin Room, 2 Double Beds

Classic Twin Room, 2 Double Beds

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Rainfall showerhead
Eco-friendly toiletries
  • Sleeps 4
  • 2 Double Beds

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  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,149 reviews
The price is AU$309
includes taxes & fees
14 Sept - 15 Sept
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About the area

Sydney

A luxury stay in Sydney awaits you at Mercure Sydney Parramatta. You'll be 0.8 km (0.5 mi) from Rosehill Gardens Racecourse and 4.4 km (2.7 mi) from Westmead Hospital. Highlights at this family-friendly hotel include in-room free WiFi, free high-speed Internet and plasma TVs. .M Restaurant and Bar is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the outdoor swimming pool, 24-hour gym, outdoor tennis court and pool loungers. 1431 square feet (133 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also the convenience of self parking. .Sights within a 10-minute drive of this 4.5-property class Rosehill hotel include Qudos Bank Arena and Accor Stadium.

What's nearby

  • Rosehill Gardens Racecourse - 5 min walk - 0.5 km
  • Westmead Hospital - 6 min drive - 4.6 km
  • Accor Stadium - 6 min drive - 6.5 km
  • Qudos Bank Arena - 6 min drive - 6.5 km
  • Sydney Showground - 7 min drive - 6.9 km

Getting around

  • Sydney Camellia Station - 7 min walk
  • Castle Hill Station - 13 min drive
  • Sydney Airport (SYD) - 31 min drive

Restaurants

  • ‪Meraki Merchants - ‬13 min walk
  • ‪Hunter And Barrel - ‬14 min walk
  • ‪Downtown Mo:Mo - ‬14 min walk
  • ‪Hara Bhara - ‬15 min walk
  • ‪Oliver Brown - ‬17 min walk

About this property

Mercure Sydney Parramatta

Luxury hotel with 24-hour fitness centre and 24-hour front desk
Mercure Sydney Parramatta offers its guests an outdoor pool, an outdoor tennis court, and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 1431 square feet (133 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the luxury Mercure Sydney Parramatta. For a fee, parking is available.

This 4.5-star Sydney hotel is smoke free.

  • 1 building
  • 165 guestrooms or units
  • 7 levels
  • 1431 sq ft of conference space
  • 133 sq. m of conference space
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Mercure Sydney Parramatta offers 165 accommodations with a safe and free newspapers. Each accommodation is individually furnished. Plasma televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Exterior

Novotel Sydney Parramatta

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
3.8 out of 5, Good, 1,000 reviews
The price is AU$189
includes taxes & fees
21 Sept - 22 Sept
Novotel Sydney Parramatta

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (AUD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • M Restaurant and Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • Outdoor tennis court

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,431 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • HDTV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: AUD 20 per night (in/out privileges)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Property Registration Number 17 065 560 885

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Hotel Parramatta
Mercure Parramatta
Mercure Sydney Parramatta Hotel
Mercure Sydney Parramatta
Mercure Sydney Parramatta Hotel Rosehill
Mercure Hotel Sydney Parramatta
Mercure Hotel Rosehill
Mercure Sydney Parramatta Rosehill
Mercure Sydney Parramatta Hotel
Mercure Sydney Parramatta Rosehill
Mercure Sydney Parramatta Hotel Rosehill

Frequently asked questions

What is the cancellation policy at Mercure Sydney Parramatta?

Mercure Sydney Parramatta offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Sydney Parramatta?

As of 12 Sept 2025, prices found for a 1-night stay for 2 adults at Mercure Sydney Parramatta on 22 Sept 2025 start from AU$179.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Sydney Parramatta?

Yep, Mercure Sydney Parramatta has a covered self car park with in/out privileges for AUD 20 per night.

Does Mercure Sydney Parramatta have a pool?

Mercure Sydney Parramatta has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Mercure Sydney Parramatta a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Mercure Sydney Parramatta.

Is Mercure Sydney Parramatta family-friendly?

You bet! With amenities such as babysitting services, laundry facilities and a deli, it's no surprise that Mercure Sydney Parramatta is a hit with families.

Does Mercure Sydney Parramatta serve breakfast?

Sure does, breakfast is available daily.

Is there a free airport shuttle available at Mercure Sydney Parramatta?

No, Mercure Sydney Parramatta does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Sydney Parramatta?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Mercure Sydney Parramatta?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Mercure Sydney Parramatta?

No, only service animals are allowed.

Mercure Sydney Parramatta Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 336 out of 999 reviews
Rating 8 - Good. 354 out of 999 reviews
Rating 6 - Okay. 172 out of 999 reviews
Rating 4 - Poor. 94 out of 999 reviews
Rating 2 - Terrible. 43 out of 999 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Tigist

Travelled with family
Liked: Cleanliness, staff & service
Was good but no Netflix or fox
Stayed 1 night in Sep 2025

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff so friendly & helpful, lovely restaurant, great location
Stayed 4 nights in Aug 2025

8/10 Good

Connar

Travelled with partner
Liked: Staff & service
The bed was just two single beds pushed together and kept rolling apart as me and my partner slept. The shower had terrible pressure and the lobby smelt of chlorine. Other then that it was a nice, clean hotel and would go back again
Stayed 2 nights in Aug 2025

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service
I enjoyed the service, room cleanliness and location very much.
Stayed 3 nights in Aug 2025

4/10 Poor

Michael

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The fact it was close to so much was really handy, However for the cost of the rooms they weren’t very impressive and the air con was faulty, room was like an oven and wouldn’t cool down properly. Minimal utensils in the room - there was no knifes forks or plates - we got dinner delivered on the first night and did not have utensils to eat ? We were given wooden ones at reception and told restaurant wasn’t open for weekend. Room didn’t have towel rack to hang towels up ? All round a very disappointing stay for the cost and we were charged twice for parking and then when we questioned it, we were told it was on hold and will be returned to account in a few days ?
Stayed 2 nights in Aug 2025

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service
Very standard breakfast, coffee terrible,
Stayed 1 night in Aug 2025

8/10 Good

Odin

Stayed 1 night in Jul 2025

6/10 Okay

Alison

Stayed 1 night in Jul 2025

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was amazing. Upgraded to another room. Clean, friendly environment.will stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Renata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good condition
Stayed 1 night in Jun 2025

4/10 Poor

Peter

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Kristian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean good business hotel
Stayed 1 night in May 2025

4/10 Poor

Sioun

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Tok

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
Stayed 1 night in May 2025

6/10 Okay

Oriella

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The room had just been touched up with paint and still had the industrial heater in the room - the smell was horrible. Add to this the extremely outdated facilities and threadbare carpet it was not a great stay. Front office tried to help but were not even able to provide an invoice on checking out!
Stayed 2 nights in May 2025

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay, comfortable, clean & good breakfast, although probably due for a bit of an upgrade in the near future
Stayed 2 nights in May 2025

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, bed comfy, bathroom excellent. Staff were welcoming Would highly recommend hotel
Stayed 1 night in May 2025

6/10 Okay

Deanna

Business traveller
Liked: Staff & service
Disliked: Cleanliness

Cleaners need some training

Check in was easy and hassle free, it is unfortunate that the rooms are not maintained or cleaned well. Calcium build up and mould in shower, dust caked between skirting board and carpet. I’m not sure how hard it is to use a crevice attachment on the vacuum unit. Poor job from the cleaners that’s for sure.
Stayed 1 night in May 2025

10/10 Excellent

DIno

Stayed 2 nights in May 2025

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall
Stayed 2 nights in May 2025

8/10 Good

Pasquale

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will Stay Here Again

Stayed 2 nights in May 2025

10/10 Excellent

Ben

Stayed 1 night in Apr 2025

4/10 Poor

Russell

Liked: Cleanliness
Disliked: Property conditions & facilities
Wet brown patch in the bathroom ceiling. Scrunched up plastic shower curtain. Really run down
Stayed 2 nights in Apr 2025

4/10 Poor

Brian

Business traveller

Horrible n that's just the start.

I stayed at this property for 8 nights and was very disappointed with the overall experience. Dirty dishes were left on the floor outside rooms for over 24 hours without being cleaned up, which was quite unhygienic and unpleasant. During my entire stay, the staff never greeted me or offered any kind of welcome, which made the atmosphere feel cold and uninviting. The room itself lacked basic modern features—there was no smart TV, and the Foxtel service was fuzzy and didn’t work properly. I attempted to order room service and called repeatedly for over an hour with no answer. Eventually, I gave up and went across the road to eat. To top it off, the checkout experience was just as impersonal. The staff member at the desk didn’t speak to me at all—she simply handed me the bill with the EFTPOS machine beside it, offering no goodbye or thank you. Overall, the lack of hospitality and poor service made for a disappointing stay. I would not return or recommend this hotel.
Stayed 8 nights in Apr 2025

6/10 Okay

Rohit

Travelled with family
Stayed 2 nights in Apr 2025