Renaissance Portsmouth-Norfolk Waterfront Hotel

3.5 star property
Riverside hotel with an indoor pool, steps from Portsmouth Naval Shipyard Museum

Photo gallery for Renaissance Portsmouth-Norfolk Waterfront Hotel

Property amenity
Creator video - submitted by Journeyswithkris
Lobby
Exterior
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is AU$213
includes taxes & fees
8 Feb - 9 Feb

Explore the area

View map
425 Water St, Portsmouth, VA, 23704
  • Place, Portsmouth Naval Shipyard Museum
    ‪3 min walk‬
  • Place, Children's Museum of Virginia
    ‪3 min walk‬
  • Place, Waterside District
    ‪14 min walk‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪14 min drive‬

Room options

Room, 2 Queen Beds

8.8 out of 10
Excellent
(59 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • River view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • River view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • River view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • River view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

8.6 out of 10
Excellent
(53 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • River view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • River view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

About the area

Portsmouth

Renaissance Portsmouth-Norfolk Waterfront Hotel places you steps from Portsmouth Naval Shipyard Museum and within a short 5-minute stroll of Children's Museum of Virginia. Highlights at this hotel include a restaurant, an indoor swimming pool and a 24-hour gym. .The restaurant, The Crawford Restaurant, serves seafood and is open for breakfast and dinner. The Beacon Lounge is the hotel's own lobby lounge. 24355 square feet (2192 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .Places within a 30-minute walk of this 3.5-property class Portsmouth hotel include Waterside District and MacArthur Center.

What's nearby

  • Portsmouth Naval Shipyard Museum - 3 min walk - 0.3 km
  • Children's Museum of Virginia - 3 min walk - 0.3 km
  • Waterside District - 14 min walk - 1.3 km
  • Town Point Park - 16 min walk - 1.4 km
  • Norfolk Scope - 5 min drive - 4.7 km

Getting around

  • Civic Plaza Station - 4 min drive
  • Norfolk Station - 6 min drive
  • Norfolk, VA (ORF-Norfolk Intl.) - 19 min drive

Restaurants

  • ‪The Bier Garden - ‬8 min walk
  • ‪Waterside Marina - ‬19 min walk
  • ‪Church's Chicken - ‬13 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Guads Mexican Restaurant - ‬9 min walk

About this property

Renaissance Portsmouth-Norfolk Waterfront Hotel

Riverside hotel with an indoor pool, steps from Portsmouth Naval Shipyard Museum
Renaissance Portsmouth-Norfolk Waterfront Hotel offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 24355 square feet (2192 square metres) and includes conference space. A terrace, gift shops/newsstands, and a garden are also featured at the business-friendly Renaissance Portsmouth-Norfolk Waterfront Hotel. For a fee, parking is available.

This 3.5-star Portsmouth hotel is smoke free.

  • 1 building
  • 252 guestrooms or units
  • 16 levels
  • Conference rooms
  • 24355 sq ft of conference space
  • 2192 sq. m of conference space
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Renaissance Portsmouth-Norfolk Waterfront Hotel offers 252 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with premium satellite channels, pay-per-view films and Netflix. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 15 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 17.95 to 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Beacon Lounge
  • The Crawford Restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 24,355 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 16 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with premium satellite channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 17.95 to 17.95 per person
  • Self-parking fee: USD 15 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Renaissance Portsmouth-Norfolk
Renaissance Portsmouth-Norfolk Hotel
Renaissance Portsmouth-Norfolk Waterfront
Renaissance Portsmouth-Norfolk Waterfront Hotel
Renaissance Portsmouth Hotel & Waterfront Portsmouth
Renaissance Portsmouth Hotel And Waterfront Conference Center
Renaissance Waterfront Hotel
Renaissance Portsmouth-Norfolk Waterfront Hotel Hotel
Renaissance Portsmouth-Norfolk Waterfront Hotel Portsmouth
Renaissance Portsmouth-Norfolk Waterfront Hotel Hotel Portsmouth

Frequently asked questions

What is the cancellation policy at Renaissance Portsmouth-Norfolk Waterfront Hotel?

Renaissance Portsmouth-Norfolk Waterfront Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Renaissance Portsmouth-Norfolk Waterfront Hotel?

As of 2 Feb 2026, prices found for a 1-night stay for 2 adults at Renaissance Portsmouth-Norfolk Waterfront Hotel on 8 Feb 2026 start from AU$213.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Renaissance Portsmouth-Norfolk Waterfront Hotel?

Yep, Renaissance Portsmouth-Norfolk Waterfront Hotel has a self car park with in/out privileges for USD 15 per day. A self car park is also available, for a fee.

Are there any beaches close to Renaissance Portsmouth-Norfolk Waterfront Hotel?

The closest beach to Renaissance Portsmouth-Norfolk Waterfront Hotel is Ocean View Beach (13.8 km).

Does Renaissance Portsmouth-Norfolk Waterfront Hotel have a pool?

Renaissance Portsmouth-Norfolk Waterfront Hotel has an indoor pool. The pool is open 6:00 AM to 11:00 PM.

What makes Renaissance Portsmouth-Norfolk Waterfront Hotel a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Renaissance Portsmouth-Norfolk Waterfront Hotel.

Is Renaissance Portsmouth-Norfolk Waterfront Hotel family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Renaissance Portsmouth-Norfolk Waterfront Hotel is a hit with families.

Does Renaissance Portsmouth-Norfolk Waterfront Hotel serve breakfast?

Sure does, buffet brekkie is served weekdays between 6:30 AM and 11:00 AM and weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Renaissance Portsmouth-Norfolk Waterfront Hotel?

No, Renaissance Portsmouth-Norfolk Waterfront Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Renaissance Portsmouth-Norfolk Waterfront Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves seafood. Pre dinner cocktails anyone?

What time are check-in & check-out at Renaissance Portsmouth-Norfolk Waterfront Hotel?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Are pets allowed at Renaissance Portsmouth-Norfolk Waterfront Hotel?

No, pets are not allowed.

Renaissance Portsmouth-Norfolk Waterfront Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 562 out of 1001 reviews
Rating 8 - Good. 203 out of 1001 reviews
Rating 6 - Okay. 112 out of 1001 reviews
Rating 4 - Poor. 64 out of 1001 reviews
Rating 2 - Terrible. 60 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Mona Marie

Liked: Cleanliness, staff & service, amenities
Dear Renaissance Hotel Team, I recently stayed at your property to celebrate my birthday weekend, and overall, my experience was very pleasant. I truly appreciated that everything I needed was right on the grounds—there was no reason to leave unless I chose to. My room offered a beautiful view, and watching both the sunrise and sunset was absolutely stunning. I also appreciated the clear communication and directions during the fire alarm; it made me feel safe and cared for. There were a couple of hiccups during my stay. A loud noise coming from the bathroom startled us out of our sleep, and we couldn’t determine what it was. Additionally, there was no microwave in the room, and I noticed that some areas felt a bit dated with a few items showing wear. Despite those small issues, the staff was extremely friendly and accommodating, which made a lasting impression. The overall atmosphere was peaceful and enjoyable, making it a lovely way to spend my birthday weekend. Thank you again for your hospitality. Warm regards, Mona Longs
Stayed 2 nights in Oct 2025

6/10 Okay

Bonnylin

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The service at dinner was unacceptable. We waited 45 minutes for our meal, then the food was not great. The phone in the room didn’t work so we had to go to the lobby to ask for fresh towels And water.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kenneth

Travelled with family
Excellent
Stayed 1 night in Nov 2025

10/10 Excellent

Tonya

Stayed 1 night in Oct 2025

6/10 Okay

Reginald

Liked: Cleanliness, staff & service, amenities
Stayed at this hotel many times. $15 for parking is ridiculous. Should be free for repeat patrons. Also I missed my NFL football game because room TV would not connect to the internet. Technician came up and was the nicest person I've ever met! He spent an inordinate amount of time attempting to get it connected. His name is HOWARD. Was a system problem, something out of his control. Howard should be rewarded or recognized in some way, for his genuine interest in making the customer happy.
Stayed 1 night in Oct 2025

4/10 Poor

Yuriy

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The front desk staff were very friendly and welcoming, which I appreciated. Unfortunately, the rest of the experience fell short. The hotel feels outdated, and the rooms are in poor condition. The showers especially need maintenance, and overall housekeeping was below average. The gym area definitely needs improvement, and the cleaning and maintenance of the elevators also need serious attention. Definitely not the quality I expected.
Stayed 7 nights in Oct 2025

10/10 Excellent

DuQuan

Travelled with group
Liked: Cleanliness, amenities
Great service
Stayed 3 nights in Oct 2025

10/10 Excellent

Margo

Stayed 2 nights in Oct 2025

2/10 Terrible

Cheryl

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room smelt like bowel and water in bathroom dripped all night. Housekeeping only took dirty towel didn't replace towels and pulled cover up on bed . Didnt vacuum or fold bed sheet to attempt to care about cleaning the bed properly.
Stayed 2 nights in Oct 2025

8/10 Good

Romonta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room, Service and location excellent. The only things that were a negative is the dirty linen outside our door and the rooms are dark. Lighting is very poor.
Stayed 1 night in Oct 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Amenities
Magnificent hotel and service 5 star
Stayed 1 night in Oct 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Any time we are in Portsmouth wenstay here. It has always been very welcoming
Stayed 1 night in Oct 2025

6/10 Okay

John

Liked: Staff & service
All of the staff were friendly and responsive. The air conditioning did not work properly in our room and they moved us to a new room. The hotel entrance area was not super clean. The rooms were a bit worn for the price point of this hotel. Another thing we did not like was the room lighting. It was very dim. On a better note the view from our room was wonderful.The location of the property was great and the area very walkable to restaurants.
Stayed 3 nights in Oct 2025

6/10 Okay

Leonardo

Business traveller
Liked: Room comfort
Shower faucet and cold/hot control not working, clogged shower head. Only got water and not able to mix it with cold water.
Stayed 1 night in Oct 2025

8/10 Good

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2025

10/10 Excellent

Jesse

Stayed 1 night in Oct 2025

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff clean room
Stayed 1 night in Sep 2025

10/10 Excellent

Phyllis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean. The staff at the desk was very helpful and met all my needs to accommodate my family
Stayed 1 night in Sep 2025

2/10 Terrible

Ashley

Disliked: Cleanliness, property conditions & facilities
The a/c was broken. When we went to use the towels there were cockroaches.
Stayed 1 night in Sep 2025

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the restaurant, the view, the being in Historic Portsmouth district along the river. Highly recommend!
Stayed 2 nights in Sep 2025

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Kenneth W

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Hugh C

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything except the shower which left us with a bathroom full of water.
Stayed 1 night in Sep 2025

10/10 Excellent

Adely

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful
Stayed 3 nights in Sep 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at this location a couple of times and absolutely love it! The rooms are nice,have comfortable beds and a beautiful view of an active river (ships and boat passing by all the time)
Stayed 3 nights in Aug 2025