See all properties
Save

Wyndham Alltra Playa del Carmen Adults Only All Inclusive

4.5 star property
Adults-only beachfront property with 2 outdoor pools

Photo gallery for Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Exterior detail
View from room
3 bars/lounges, 2 poolside bars, swim-up bar, beach bar
Premium Suite, 1 Bedroom, Oceanfront (Master)
Couples treatment room(s), body treatments, hot stone massages

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All-inclusive
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$646
includes taxes & fees
20 Jan - 21 Jan

Explore the area

View map
Constituyentes Number 1, Playa del Carmen, QROO, 77710
  • Place, Mamitas Beach
    ‪2 min walk‬
  • Place, Quinta Avenida
    ‪3 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪3 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

8.2 out of 10
Very good
(56 reviews)

Highlights

Patio
Air conditioning
LED TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(15 reviews)

Highlights

Patio
Air conditioning
LED TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

8.2 out of 10
Very good
(10 reviews)

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(69 reviews)

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Junior Suite, 2 Queen Beds, Ocean View

Junior Suite, 2 Queen Beds, Ocean View

8.8 out of 10
Excellent
(10 reviews)

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
  • 40 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View

8.2 out of 10
Very good
(51 reviews)

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
  • 40 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Oceanfront

Junior Suite, 1 King Bed, Oceanfront

Junior Suite, 1 King Bed, Oceanfront

8.8 out of 10
Excellent
(82 reviews)

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Beachfront Walk-Out)

Junior Suite, 1 King Bed (Beachfront Walk-Out) | View from room

Junior Suite, 1 King Bed (Beachfront Walk-Out)

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Patio
Air conditioning
LED TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Oceanfront (Master)

Suite, 1 Bedroom, Oceanfront (Master)

Suite, 1 Bedroom, Oceanfront (Master)

Highlights

Balcony
Separate sitting area
Air conditioning
LED TV
Blackout curtains
Sofa bed
Private bathroom
Hairdryer
  • 95 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Oceanfront (Master)

Premium Suite, 1 Bedroom, Oceanfront (Master)

Premium Suite, 1 Bedroom, Oceanfront (Master)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
LED TV
Blackout curtains
Sofa bed
Private bathroom
Hairdryer
  • 98 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

You may also like

Ad
Exterior

The St. Regis Kanai Resort, Riviera Maya

Maroma
  • On private beach
  • Pool
  • Spa
  • Pet-friendly
4.7 out of 5, Exceptional, 111 reviews
The price is AU$1,950
includes taxes & fees
1 Feb - 2 Feb
The St. Regis Kanai Resort, Riviera Maya

About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at Wyndham Alltra Playa del Carmen Adults Only All Inclusive. Within steps you'll find popular attractions like Playa del Carmen Main Beach and Mamitas Beach. Highlights at this all-inclusive property include 6 restaurants, 2 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and mani/pedis. The buffet restaurant, Ventanas, serves international cuisine. With 2 poolside bars and 3 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find cabanas, and enjoy the on-site gym and steam room. 2 meeting rooms, a conference centre, and a business centre are among the business amenities offered. Plus you'll find free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. There's also the convenience of car rentals on site. .Attractions within a short walk of this 4.5-property class Downtown Playa del Carmen property include Quinta Avenida and within a 20-minute walk you'll find Playa del Carmen Maritime Terminal.

What's nearby

  • Mamitas Beach - 2 min walk - 0.2 km
  • Quinta Avenida - 3 min walk - 0.3 km
  • Quinta Alegría Shopping Mall - 3 min walk - 0.3 km
  • Playa del Carmen Main Beach - 3 min walk - 0.3 km
  • Central Square - 9 min walk - 0.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪Lobby Bar - ‬1 min walk
  • ‪Pelicano's - ‬2 min walk
  • ‪Los Aguachiles - ‬2 min walk
  • ‪La Parrilla Playa - ‬3 min walk
  • ‪Aromas - ‬4 min walk

About this property

Wyndham Alltra Playa del Carmen Adults Only All Inclusive


Property Location
With a stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive, you'll be steps from Quinta Avenida and 3 minutes by foot from Mamitas Beach Club. This 4-star property is 0.2 mi (0.4 km) from Playa del Carmen Main Beach and 1.2 mi (1.9 km) from Playa del Carmen Maritime Terminal.

Rooms
Make yourself at home in one of the 287 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms with separate bathtubs and showers are provided. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily.

Amenities
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a complimentary water park, an outdoor pool, and a sauna. Additional features at this property include complimentary wireless Internet access, gift shops/newsstands, and a banquet hall.

Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite to eat at one of the property's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the beach bar or one of the 4 bars/lounges.


Business, Other Amenities
Featured amenities include a business center, a 24-hour front desk, and ATM/banking services.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Similar properties

3 outdoor pools, pool cabanas (surcharge), pool umbrellas
Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive
  • Pool
  • Spa pool
  • All-inclusive
  • Spa
4.5 out of 5, Wonderful, 1,902 reviews
Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bella
  • Brasas
  • Off The Hook
  • Ventanas
  • Zarape

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Gym
  • Rooftop pool
  • Shopping
  • Steam room
  • Wine tasting room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 4 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1999
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Panama Jack Resorts Playa del Carmen All Inclusive
Panama Jack Resorts Playa del Carmen All Inclusive Adults Only
Wyndham Alltra Playa del Carmen Adults Only All Inclusive Hotel

Frequently asked questions

What is the cancellation policy at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Wyndham Alltra Playa del Carmen Adults Only All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

As of 19 Jan 2026, prices found for a 1-night stay for 2 adults at Wyndham Alltra Playa del Carmen Adults Only All Inclusive on 20 Jan 2026 start from AU$646.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Yep, Wyndham Alltra Playa del Carmen Adults Only All Inclusive is on Playa del Carmen Main Beach.

Is there a spa on site at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Yep, there is an onsite spa at Wyndham Alltra Playa del Carmen Adults Only All Inclusive. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive have a pool?

Yep, and guests love it! Wyndham Alltra Playa del Carmen Adults Only All Inclusive has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Wyndham Alltra Playa del Carmen Adults Only All Inclusive features a rooftop pool, 2 poolside bars and a full-service spa.

Is Wyndham Alltra Playa del Carmen Adults Only All Inclusive family-friendly?

No, Wyndham Alltra Playa del Carmen Adults Only All Inclusive is an adults-only property.

Is there a free airport shuttle available at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

No, Wyndham Alltra Playa del Carmen Adults Only All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Relax with a coldie at the 2 poolside bars or 3 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

No, only service animals are allowed.

Wyndham Alltra Playa del Carmen Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1579 out of 2734 reviews
Rating 8 - Good. 639 out of 2734 reviews
Rating 6 - Okay. 295 out of 2734 reviews
Rating 4 - Poor. 106 out of 2734 reviews
Rating 2 - Terrible. 115 out of 2734 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jessica Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, amazing food, clean resort was pleasantly happy with our stay would definitely go back
Stayed 8 nights in Aug 2025

10/10 Excellent

Gerardo Villa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best staff, is in this hotel.
Stayed 6 nights in Oct 2025

8/10 Good

Ruby Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was super friendly. Outside the Steak house and the pizza by pool food wasn’t for me. I’m super picky
Stayed 7 nights in Oct 2025

10/10 Excellent

Eva

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está excelente ubicación, todo muy limpio, el personal, muy amable, la comida muy buena,
Stayed 3 nights in Oct 2025

4/10 Poor

matthew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Can a Manager contact me at my email?
Stayed 3 nights in Oct 2025

10/10 Excellent

Sandy

Travelled with group
Liked: Cleanliness
Great service, great food and drinks, room was very nice and big, nice balcony, comfy beds. No complaints at all. Pool great. Entertainment great.Not much beach access. Will be returning!
Stayed 6 nights in Oct 2025

10/10 Excellent

Charla

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was incredible! The bartenders Angel
Stayed 10 nights in Oct 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Maribel

Liked: Cleanliness
Stayed 4 nights in Oct 2025

8/10 Good

Phillip S

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was spectacular top to bottom. Buffet and each a la carte restaurants were all very very good. Staff were second to none and would eventually graciously accept tips or trinkets. Tips were not expected and spme staff even said no tobtips at the beginning but they did an amazing job. The other side of the coin: it took a little bit to check in sometimes only 1 or 2 people working the counter and guests arriving/leaving all the time. There is always the upsell at check in as well. Highly recomend the relaxation massage about 45min of hydrotherapy ( sauna, cold plunge, steam room then jacuzzi) then 50min med pressure massage. After a travel day it was spectacular. Other downside was bars ran 11am to 11pm so no bailys for coffee (or if you rememmber get it night before). Also just as it was cooling down and a nice breeze was coming off the ocean and you wanted to have a few drinks at the Gazebo Bar they were closed. Was not rowdy, did not feel packed or too busy and had a boutique vibe. Nice layout and easy to get everywhere. Also huge plus was 10min walk to 5th Ave with a mall and vendors or excursions everything was along there. Had good luck with the MTS group in the resort too for excursions so shop around. Overall excellent resort, great food, fenominal staff and very clean.
Upgraded room with sun facing balcony over pool
Stayed 7 nights in Oct 2025

6/10 Okay

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some restaurants were open certain days of the week. To get to 2 restaurants you have to go outside on on the street to get to the entrance. Very inconvenient if you have reservations and it begins to rain-no transport. Standard room with 2 queen beds- the shower is pretty small and not a lot of room to put your shower essentials. A small corner footstool would have been great for shaving legs. Very, very small ironing board. Was expecting some easy access to the beach from hotel directly to the beach - you have to go out of the hotel and walk around the building-meanwhile getting asked about tour purchases.
Stayed 4 nights in Oct 2025

8/10 Good

Robbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was fantastic drinks and food was good beach was non existent in my opinion
Stayed 7 nights in Oct 2025

8/10 Good

gal

Travelled with partner
Liked: Cleanliness, staff & service
always need to ask soap, cofee, and basic things that neccesery for been in hotel.
Stayed 6 nights in Oct 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness
Food was very good...especially in the specialty restaurants. Staff wonderful. No kids delightful.
Stayed 10 nights in Oct 2025

10/10 Excellent

Debra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the choices of restaurants and bars. Shopping was close by and had everything you might want. The staff was exceptionally friendly and accommodating. Overall it was one of my best vacations ever! I would definitley return.and rexommend to my friends!
Stayed 5 nights in Oct 2025

8/10 Good

Richard B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Low key vibe during the low season. Room was clean.. staff very easy going and ready to help. Entertainment staff great. Food options medium.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mona, Huntsville

Liked: Cleanliness, staff & service, property conditions & facilities
Love ..
Stayed 4 nights in Oct 2025

10/10 Excellent

Melody Passemante

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, service and food was lovely. The hotel is gorgeous!
Stayed 4 nights in Oct 2025

10/10 Excellent

Neha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really kind and helpful staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Paul

Stayed 1 night in Oct 2025

10/10 Excellent

Alysha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Ethan H

Liked: Cleanliness, staff & service, property conditions & facilities
No real beach
Stayed 4 nights in Oct 2025

6/10 Okay

kristi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was lovely and polite. Rooms clean. Pool clean. Pool area smelled like fish and pollution from the sea directly next to us. Seaweed. Unable to even enter sea. Asked 2x on phone 2x in lobby for the vip wine for moms birthday/ never got it and was embarrassed to ask a 6th time. Can’t emphasize how kind all the staff was, they were all so supportive and made my experience better despite this other stuff.
Stayed 4 nights in Oct 2025

10/10 Excellent

Joel Alvarez

Liked: Cleanliness, staff & service, property conditions & facilities
Waking distan from 5 ave
Stayed 7 nights in Oct 2025

10/10 Excellent

Nikoline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really nice stay at Wyndham Alltra in Playa del Carmen. The hotel was so beautiful and the staff was great and very attentive on our needs. A bit sad that the beach is so rocky and not very accessible, but we were told that it is possible to to just go a bit further down the beach where it is more accessible - we unfortunately didn’t have time to go there. But that’s a minor thing, and I would really recommend staying at the hotel!
Stayed 7 nights in Oct 2025