Wyndham Alltra Playa del Carmen Adults Only All Inclusive

4.0 star property

Photo gallery for Wyndham Alltra Playa del Carmen Adults Only All Inclusive

6 restaurants, international cuisine
Couples treatment room(s), body treatments, hot stone massages
Suite, 1 Bedroom, Oceanfront (Master) | Terrace/patio
3 bars/lounges, 2 poolside bars, swim-up bar, beach bar
Aerial view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
The current price is AU$307
includes taxes & fees
28 Sept - 29 Sept

Explore the area

View map
Constituyentes Number 1, Playa del Carmen, QROO, 77710
  • Place, Mamitas Beach
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪3 min walk‬
  • Place, Quinta Avenida
    ‪3 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Standard Room, 2 Double Beds

8.2 out of 10
Very good
(50 reviews)

Highlights

Patio
Air conditioning
LED TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Minibar
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Patio
Air conditioning
LED TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Minibar
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Queen Beds

7.8 out of 10
Good
(8 reviews)

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Minibar
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(55 reviews)

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Minibar
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Ocean View

8.4 out of 10
Very good
(44 reviews)

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Minibar
  • 40 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Queen Beds, Ocean View

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Minibar
  • 40 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Oceanfront

8.8 out of 10
Excellent
(76 reviews)

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Minibar
  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Oceanfront (Master)

Highlights

Balcony
Separate sitting area
Air conditioning
LED TV
Sofa bed - queen
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 95 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed (Beachfront Walk-Out)

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Patio
Air conditioning
LED TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Minibar
  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Premium Suite, 1 Bedroom, Oceanfront (Master)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Air conditioning
LED TV
Sofa bed - queen
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 98 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

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About the area

Playa del Carmen

At Wyndham Alltra Playa del Carmen Adults Only All Inclusive you'll be within steps of popular attractions like Playa del Carmen Main Beach and Mamitas Beach. Highlights at this beachfront hotel include 6 restaurants, 2 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and mani/pedis. The buffet restaurant, Ventanas, serves international cuisine. With 2 poolside bars and 3 lounge bars to choose from, you can enjoy a drink at the hotel. Spend the day at the beach where you'll find cabanas, and enjoy the on-site gym and steam room. 2 meeting rooms, a conference centre, and a business centre are among the business amenities offered. Plus you'll find free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. There's also the convenience of car rentals on site. .Attractions within a short walk of this 4-property class Downtown Playa del Carmen hotel include Quinta Avenida and within a 20-minute walk you'll find Playa del Carmen Maritime Terminal.

What's nearby

  • Mamitas Beach - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 3 min walk - 0.3 km
  • Quinta Avenida - 3 min walk - 0.3 km
  • Quinta Alegría Shopping Mall - 3 min walk - 0.3 km
  • Playa del Carmen Maritime Terminal - 19 min walk - 1.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪La Parrilla Playa - ‬3 min walk
  • ‪Los Aguachiles - ‬2 min walk
  • ‪Lobby Bar - ‬1 min walk
  • ‪Il Pescatore Restorante Italiano - ‬2 min walk
  • ‪Asiana - ‬2 min walk

About this property

Wyndham Alltra Playa del Carmen Adults Only All Inclusive


Property Location
With a stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive, you'll be steps from Quinta Avenida and 3 minutes by foot from Mamitas Beach Club. This 4-star property is 0.2 mi (0.4 km) from Playa del Carmen Main Beach and 1.2 mi (1.9 km) from Playa del Carmen Maritime Terminal.

Rooms
Make yourself at home in one of the 287 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms with separate bathtubs and showers are provided. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily.

Amenities
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a complimentary water park, an outdoor pool, and a sauna. Additional features at this property include complimentary wireless Internet access, gift shops/newsstands, and a banquet hall.

Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite to eat at one of the property's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the beach bar or one of the 4 bars/lounges.


Business, Other Amenities
Featured amenities include a business center, a 24-hour front desk, and ATM/banking services.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bella
  • Brasas
  • Off The Hook
  • Ventanas
  • Zarape

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Gym
  • Rooftop pool
  • Shopping
  • Steam room
  • Wine tasting room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 4 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1999
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Panama Jack Resorts Playa del Carmen All Inclusive
Panama Jack Resorts Playa del Carmen All Inclusive Adults Only
Wyndham Alltra Playa del Carmen Adults Only All Inclusive Hotel

Frequently asked questions

What is the cancellation policy at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Wyndham Alltra Playa del Carmen Adults Only All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

As of 26 Sept 2025, prices found for a 1-night stay for 2 adults at Wyndham Alltra Playa del Carmen Adults Only All Inclusive on 28 Sept 2025 start from AU$306.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Yep, Wyndham Alltra Playa del Carmen Adults Only All Inclusive is on Playa del Carmen Main Beach.

Is there a spa on site at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Yep, there is an onsite spa at Wyndham Alltra Playa del Carmen Adults Only All Inclusive. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive have a pool?

Yep, and guests love it! Wyndham Alltra Playa del Carmen Adults Only All Inclusive has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Wyndham Alltra Playa del Carmen Adults Only All Inclusive features a rooftop pool, 2 poolside bars and a full-service spa.

Is Wyndham Alltra Playa del Carmen Adults Only All Inclusive family-friendly?

No, Wyndham Alltra Playa del Carmen Adults Only All Inclusive is an adults-only property.

Is there a free airport shuttle available at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

No, Wyndham Alltra Playa del Carmen Adults Only All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Relax with a coldie at the 2 poolside bars or 3 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

No, only service animals are allowed.

Wyndham Alltra Playa del Carmen Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1478 out of 2579 reviews
Rating 8 - Good. 622 out of 2579 reviews
Rating 6 - Okay. 277 out of 2579 reviews
Rating 4 - Poor. 99 out of 2579 reviews
Rating 2 - Terrible. 103 out of 2579 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Margarita Christina, West covina

Liked: Cleanliness
Stayed 3 nights in Jun 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was an awesome experience for my husband and me. We really enjoy the hotel. Is well located. Food is great. The personal is great all gentle. The only thing is that they close early the bar which for being an just adults hotel you spect they close later and have more fun during the night time. But other tan that is fine. Other thing to have in consideration is that the beach access is small but it’s close to quinta avenida so you can go to a bigger beach access. We recommend it.
Stayed 5 nights in Jun 2025

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Attentive staff. Great pool. Comfy bed. Roomy shower. Event highlights were the pool foam party and karaoke. Buffet was good but repetitive. Mexican restaurant very good. Lots of great and affordable restaurants within a couple blocks. Super close (5 min or less walk) to 5th ave for as much shopping as you’d want. No swimmable beach at the resort.
Stayed 12 nights in Jun 2025

10/10 Excellent

Paul

Stayed 3 nights in Jun 2025

8/10 Good

Frenika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: The massage was fabulous, Maria was wonderful, 2 blocks from 5th Ave, the staff was amazing, coffee bar(free all day), the pools were great, super clean huge hotel. Cons: random people able to sit om the beach, the dining room didn't serve dinner my last night, wasn't notified why it was closed, pillows on bed too hard, hated the upsell pitches at check in.
Stayed 4 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Graduation trip

Amazing time at the hotel with my friend and our 2 daughters for their graduation. Bed were comfortable, room and hotel was very clean overall. Food was very good : shouout to the lady who cooks omelets in the morning, she is amazing! Mexican restaurant was definitely our favorite. Special mention to all the service staff : they were all so great! Everyone seems happy to work there and their good service feels very genuine! They certainly add to the experience at the hotel : special thanks to Jose, Jesus and Sebastian
Stayed 4 nights in Jun 2025

6/10 Okay

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
4th time at this resort. Staff excellent. Resort very clean and comfortable. Great pool. Very easy access to the main avenue to walk around and shop. Very safe.
Stayed 5 nights in Jun 2025

10/10 Excellent

Reeza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was excellent at all the restaurants, grounds well maintained/clean. Staff very friendly and helpful. The location was perfect! The only issue was the seaweed at the beach.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jalen

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Amanda

Stayed 3 nights in Jun 2025

8/10 Good

James Andrew

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great and the room was good, but I found that the food in most of their restaurants
Stayed 6 nights in Jun 2025

6/10 Okay

Elizabeth Brooke

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The property and spa were nice, to be honest the buffet was awful and the drinks were not good which is disappointing considering it was all inclusive.
Stayed 3 nights in Jun 2025

10/10 Excellent

James, Fernandina Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect couples get away! The staff and service was great! Close to shopping. Beach is small, but well maintained.
Stayed 5 nights in Jun 2025

8/10 Good

Nurys

Liked: Cleanliness, amenities, property conditions & facilities
The main reason of my visit was to enjoy the beach and
Stayed 2 nights in Jun 2025

10/10 Excellent

Negyme

Travelled with partner
Liked: Cleanliness, property conditions & facilities
very clean, friendly staff
Stayed 3 nights in Jun 2025

8/10 Good

Lydia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very nice
Stayed 4 nights in Jun 2025

10/10 Excellent

STEPHEN PAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best food at an all-inclusive ever.
Stayed 5 nights in Jun 2025

2/10 Terrible

John

Disliked: Amenities, property conditions & facilities
No hot water in the shower. No beach, a little sand and then rocks. Best you could do is walk ankle deep, no more. Seaweed everywhere! Tried to upsell us on a room, bunch of BS. Avoid at all costs! We will never visit this property again!!
Stayed 7 nights in Jun 2025

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Near downtown playa del Carmen. Right on the beach unfortunately it was sargasso season I know it would have been beautiful otherwise.
Stayed 4 nights in Jun 2025

8/10 Good

Thelma Yesenia

Liked: Cleanliness
Stayed 5 nights in May 2025

10/10 Excellent

Sandra

Stayed 2 nights in Jun 2025

10/10 Excellent

said, Nampa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio
Stayed 2 nights in Jun 2025

10/10 Excellent

Robert Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities
The pool side staff was excellent setting us up with cabanas and offering drinks. Two of the three specialty dining options required you to leave site to get to. We stayed at this same resort many years ago when it was under a different name and included kids. So glad they changed to adult’s only. The beach area was unfortunately inundated with the rotten smelling seaweed infestation affecting all the resorts at the moment.
Stayed 5 nights in Jun 2025

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, our experience was great. The staff was absolutely fantastic and the hotel was nice and clean. The outdoor areas were beautiful except for the seaweed problem. Unfortunately, June is a bad season for excessive seaweed on beaches. There wasn't much of a beach area at this property and because of the seaweed, it really didn't seem like there was any beach at all. And the seaweed had a horrible sulfuric smell that permeated throughout the first floor. Other than that issue, everything else was great. Good food, good shows and overall great experience.
Stayed 5 nights in Jun 2025