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Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Property class: 4.5

Photo gallery for Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Exterior detail
Premium Suite, 1 Bedroom, Oceanfront (Master)
3 bars/lounges, 2 poolside bars, swim-up bar, beach bar
Couples treatment room(s), body treatments, hot stone massages
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$315
includes taxes & fees
1 May - 2 May

Explore the area

View map
Constituyentes Number 1, Playa del Carmen, QROO, 77710
  • Place, Mamitas Beach
    ‪2 min walk‬
  • Place, Quinta Avenida
    ‪3 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪3 min walk‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

8.2 out of 10
Very good
(70 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(25 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

8.4 out of 10
Very good
(11 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(77 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Junior Suite, 2 Queen Beds, Ocean View

Junior Suite, 2 Queen Beds, Ocean View

9.0 out of 10
Wonderful
(11 reviews)
  • Partial ocean view
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Ocean View

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed, Ocean View

8.2 out of 10
Very good
(54 reviews)
  • Partial ocean view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Oceanfront

Junior Suite, 1 King Bed, Oceanfront

Junior Suite, 1 King Bed, Oceanfront

8.8 out of 10
Excellent
(84 reviews)
  • Ocean view
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Beachfront Walk-Out)

Junior Suite, 1 King Bed (Beachfront Walk-Out) | View from room

Junior Suite, 1 King Bed (Beachfront Walk-Out)

9.4 out of 10
Exceptional
(12 reviews)
  • Ocean view
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Oceanfront (Master)

Suite, 1 Bedroom, Oceanfront (Master)

Suite, 1 Bedroom, Oceanfront (Master)

  • Ocean view
  • 95 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Oceanfront (Master)

Premium Suite, 1 Bedroom, Oceanfront (Master)

Premium Suite, 1 Bedroom, Oceanfront (Master)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 98 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at Wyndham Alltra Playa del Carmen Adults Only All Inclusive. Within steps you'll find popular attractions like Playa del Carmen Main Beach and Mamitas Beach. Highlights at this all-inclusive property include 6 restaurants, 2 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and mani/pedis. The buffet restaurant, Ventanas, serves international cuisine. With 2 poolside bars and 3 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find cabanas, and enjoy the on-site gym and steam room. 2 meeting rooms, a conference centre, and a business centre are among the business amenities offered. Plus you'll find free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. There's also the convenience of car rentals on site. .Attractions within a short walk of this 4.5-property class Downtown Playa del Carmen property include Quinta Avenida and within a 20-minute walk you'll find Playa del Carmen Maritime Terminal.

What's nearby

  • Mamitas Beach - 2 min walk - 0.2 km
  • Quinta Avenida - 3 min walk - 0.3 km
  • Quinta Alegría Shopping Mall - 3 min walk - 0.3 km
  • Playa del Carmen Main Beach - 3 min walk - 0.3 km
  • Central Square - 9 min walk - 0.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪Lobby Bar - ‬1 min walk
  • ‪Los Aguachiles - ‬2 min walk
  • ‪Il Pescatore Restorante Italiano - ‬2 min walk
  • ‪Pelicano's - ‬2 min walk
  • ‪Café México - ‬1 min walk

About this property

Wyndham Alltra Playa del Carmen Adults Only All Inclusive


Property Location
With a stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive, you'll be steps from Quinta Avenida and 3 minutes by foot from Mamitas Beach Club. This 4-star property is 0.2 mi (0.4 km) from Playa del Carmen Main Beach and 1.2 mi (1.9 km) from Playa del Carmen Maritime Terminal.

Rooms
Make yourself at home in one of the 287 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms with separate bathtubs and showers are provided. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily.

Amenities
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a complimentary water park, an outdoor pool, and a sauna. Additional features at this property include complimentary wireless Internet access, gift shops/newsstands, and a banquet hall.

Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite to eat at one of the property's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the beach bar or one of the 4 bars/lounges.


Business, Other Amenities
Featured amenities include a business center, a 24-hour front desk, and ATM/banking services.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bella
  • Brasas
  • Off The Hook
  • Ventanas
  • Zarape

Things to do

  • 2 outdoor pools
  • Fitness classes
  • Full-service spa
  • Gym
  • Rooftop pool
  • Shopping
  • Steam room
  • Wine tasting room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 4 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1999
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Panama Jack Resorts Playa del Carmen All Inclusive
Panama Jack Resorts Playa del Carmen All Inclusive Adults Only
Wyndham Alltra Playa del Carmen Adults Only All Inclusive Hotel

Frequently asked questions

What is the cancellation policy at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Wyndham Alltra Playa del Carmen Adults Only All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

As of 24 Apr 2026, prices found for a 1-night stay for 2 adults at Wyndham Alltra Playa del Carmen Adults Only All Inclusive on 1 May 2026 start from AU$315, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Yep, Wyndham Alltra Playa del Carmen Adults Only All Inclusive is on Playa del Carmen Main Beach.

Is there a spa on site at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Yep, there is an onsite spa at Wyndham Alltra Playa del Carmen Adults Only All Inclusive. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as prenatal massages.

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive have a pool?

Yep, and guests love it! Wyndham Alltra Playa del Carmen Adults Only All Inclusive has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Wyndham Alltra Playa del Carmen Adults Only All Inclusive features a rooftop pool, 2 poolside bars and a full-service spa.

Is Wyndham Alltra Playa del Carmen Adults Only All Inclusive family-friendly?

No, Wyndham Alltra Playa del Carmen Adults Only All Inclusive is an adults-only property.

Is there a free airport shuttle available at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

No, Wyndham Alltra Playa del Carmen Adults Only All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Relax with a coldie at the 2 poolside bars or 3 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

No, only service animals are allowed.

Wyndham Alltra Playa del Carmen Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1775 out of 3062 reviews
Rating 8 - Good. 725 out of 3062 reviews
Rating 6 - Okay. 323 out of 3062 reviews
Rating 4 - Poor. 115 out of 3062 reviews
Rating 2 - Terrible. 124 out of 3062 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Nicholas

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We got there and they had no reservation for us and then try to put us in a room with no windows and a double bed when we booked a king bed and we end up having to pay 750 extra dollars to keep our room the room that we reserved
Stayed 5 nights in Jan 2026

2/10 Terrible

Chaya

Stayed 2 nights in Jan 2026

6/10 Okay

Allysa

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
The room was fine, floors were a bit sandy & shower could have been cleaned better. It would be great if things at this resort stayed open past 11, especially food options.
Stayed 3 nights in Jan 2026

8/10 Good

MYRL

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was adequate. No hot water upon check-in, but that inproved. Staff was courteous. Amenities were average.
Stayed 5 nights in Jan 2026

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, great food, great room, and great energy, even tho the girl should have one the twerk contest.
Stayed 3 nights in Jan 2026

10/10 Excellent

Clinton

Liked: Cleanliness, amenities, property conditions & facilities
The room was great, concierge was amazing Allan at the front desk was great We love this place 🙏
Stayed 1 night in Jan 2026

8/10 Good

Alexandria

Stayed 5 nights in Jan 2026

10/10 Excellent

Yolanda

Liked: Cleanliness, property conditions & facilities
Awesome
Stayed 7 nights in Jan 2026

10/10 Excellent

Laurie A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes to all
Stayed 7 nights in Jan 2026

10/10 Excellent

Alliyah Daniela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort's Santorini-like exterior is stunning. While visiting in January meant the beachfront was closed due to high tides, a pleasant, few-minute walk just outside the property led us to a beautiful, accessible shoreline. It was also incredibly convenient for souvenir shopping, with a strip of stalls literally just one block away. As Playa del Carmen is known for its vibrant nightlife, expect some energetic atmosphere. One night, I went to bed and woke up to music from the bar nearby, great if you're in the mood for it, but light sleepers may want to pack earplugs or request a quieter room. For an all-inclusive, note that premium-brand alcohol is an extra charge. The true highlight was the exceptional staff and their fun, scheduled activities. The doorman was always welcoming, and activity hosts Carlos and David were fantastic entertainers who made our trip a great experience! We loved the mezcalita class, foam party, and karaoke night. The buffet food was genuinely good, but the standout was the on-site Mexican restaurant, Zarape—the best food of the trip, served by the wonderful and fun server, Julius. The guest demographic skewed a bit older. We had a wonderful time and would recommend it!
Stayed 5 nights in Jan 2026

10/10 Excellent

Elyse

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort is gorgeous. The afternoon activities offered are plenty fun. The food was excellent. The staff were very professional and polite. The side of the resort we stayed on didn’t have direct beach access so we spend most of our time at the main pool. The bars and night markets around the area are a great way to spend your evenings if you care to explore off the resort.
Stayed 4 nights in Jan 2026

10/10 Excellent

Jessica, Kirkland

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect and more. Fantastic stay. Amazing and friendly staff
Stayed 7 nights in Jan 2026

8/10 Good

Yarely

Stayed 3 nights in Jan 2026

10/10 Excellent

David

Really great time. We would come back. The beach front was smaller than expected but it was close to the other larger beaches.
Stayed 4 nights in Dec 2025

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Location perfect to bars, restaurants, and activities. Staff always friendly.
Stayed 5 nights in Jan 2026

2/10 Terrible

eduardo

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We suppose to have a queen bed and we ending getting a double bed.
Stayed 3 nights in Jan 2026

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was amazing. The location was great. The people were incredible
Stayed 7 nights in Jan 2026

8/10 Good

Frances Diane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendlg staff (Carlos and David always interacting with guest), walkable to outside shops and other food options. Beach front could be better but hotel has easy access to the public beach beside it!
Stayed 5 nights in Jan 2026

10/10 Excellent

Brittney

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
everyone was so friendly great atmosphere
Stayed 4 nights in Jan 2026

8/10 Good

Christopher, Burlington

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very welcoming and professional. Room was spacious and well appointed
Stayed 7 nights in Jan 2026

10/10 Excellent

Grazielli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is enormous, with spacious and truly luxurious rooms. There are two main restaurants and the food is very good. The beach right in front is rocky, so no swimming there — but if you walk just two minutes to the left, you’ll find the calmest, most swimmable ocean waters, right in front of Mamitas. What really sets this place apart, though, is the staff. It was my 45th birthday, and they absolutely made my week. Extremely generous, attentive, and genuinely caring — I couldn’t be happier. A birthday to remember. 💖✨
Stayed 4 nights in Jan 2026

6/10 Okay

Norma

Liked: Cleanliness, amenities, property conditions & facilities
Everything is good except not enough lounge seats and beach is pretty rocky.. you can’t go in. The staff is wonderful and very sweet people all around .
Stayed 3 nights in Jan 2026

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great room and location with private pool and bar. Loved the amenities and better all-inclusive hotel than other all-inclusive resorts near by. Absolutely returning to this hotel. Great buffer for all three meals. Staff is super friendly and go out of your way to make our stay the best.
Stayed 4 nights in Jan 2026

2/10 Terrible

Sarah El

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Dirty, smelly, rude aggressive staff members. Don’t service you, room service tried to steal from us. Staff uneducated and zero respect for patrons. Awful food, and boring resort. No pool loungers ever unless you wake up on the crack of dawn and when you ask staff for help they ignore you. Buffet is disgusting, Cuba level if not worse. Go somewhere else. No beach access either and the pool is freezing.
Stayed 7 nights in Jan 2026

2/10 Terrible

Efraim

Stayed 7 nights in Jan 2026