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The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali

5.0 star property
Beach spa retreat, walking distance from Bali Collection Shopping Centre

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Photo gallery for The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali

Couples treatment room(s), sauna, steam room, body treatments
Aerial view
Villa, 2 Bedrooms
2 restaurants, breakfast, lunch, dinner served; international cuisine
2 bars/lounges, poolside bar, beach bar
Reviews
9.4

Exceptional

Popular amenities

  • Spa
  • Pool
  • Breakfast available
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
Kawasan Pariwisata Lot N2, Nusa Dua, Bali, 80363
  • Popular LocationBali Collection Shopping Centre6 min walk
  • Popular LocationBali Nusa Dua Convention Centre9 min walk
  • Popular LocationNusa Dua Beach12 min walk
  • AirportDenpasar (DPS-Ngurah Rai Intl.)20 min drive

Room options

Presidential Suite, 2 Bedrooms, Lagoon View

Highlights

Furnished patio
Garden
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
  • 390 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

Suite, 1 Bedroom, Ocean View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 158 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Lagoon View (Deluxe Lagoon View)

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
  • 36 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking, Garden View (Deluxe Garden View)

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
  • 36 sq m
  • Sleeps 2
  • 2 Double Beds

Villa, 2 Bedrooms

Highlights

Furnished patio
Garden
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
  • 850 sq m
  • Sleeps 6
  • 1 King Bed

Villa, 1 Bedroom, Non Smoking, Garden View (Private Pool)

Highlights

Furnished patio
Garden
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
  • 530 sq m
  • Sleeps 3
  • 1 King Bed

Villa, 1 Bedroom, Private Pool, Garden View

Highlights

Furnished patio
Garden
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
  • 360 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Lagoon View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 60 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking, Resort View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 60 sq m
  • Lagoon view
  • Sleeps 3
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 2 Double Beds, Lagoon View

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 48 sq m
  • Lagoon view
  • Sleeps 3
  • 2 Double Beds

Studio, 1 King Bed, Lagoon View (Lagoon Access)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 48 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Lagoon View

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
  • 36 sq m
  • Lagoon view
  • Sleeps 2
  • 2 Double Beds

Room, 1 King Bed, Non Smoking, Lagoon View (Lagoon Access)

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
  • 36 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Studio, 2 Double Beds, Resort View

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 48 sq m
  • Lagoon view
  • Sleeps 3
  • 2 Double Beds

Studio, 1 King Bed, Non Smoking, Resort View

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 48 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Lagoon View

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
  • 36 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Garden View

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Nusa Dua

A luxury stay in Nusa Dua awaits you at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali. Within just a 15-minute stroll, you'll find popular places like Nusa Dua Beach and Bali Collection Shopping Centre. Highlights at this beachfront hotel include 2 restaurants, 7 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, aromatherapy and reflexology along with access to the sauna and steam room. The restaurant, Banyubiru Restaurant, serves international cuisine and is open for breakfast, brunch and dinner. Kulkul Beach House is the hotel's own bar, serving drinks along with light fare. Spend the day at the beach where you'll find cabanas, and enjoy the on-site 24-hour gym and sauna. 7772 square feet (722 square metres) of event facilities include 9 meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Buffet breakfast is available daily. There's also free valet parking, along with the convenience of a free area shuttle. .Attractions within a 15-minute drive of this BTDC hotel include Tanjung Benoa Beach and Waterbom Bali.

What's nearby

  • BIMC Hospital Nusa Dua - 4 min walk
  • Bali Collection Shopping Centre - 6 min walk
  • Bali Nusa Dua Convention Centre - 9 min walk
  • Bali Nusa Dua Theater - 10 min walk
  • Nusa Dua Beach - 12 min walk

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 21 min drive

Restaurants

  • Starbucks - 10 min walk
  • Kwee Zeen - 14 min walk
  • Tamarind Mediterranean Restaurant - 14 min walk
  • Sateria Beachside Restaurant - 10 min walk
  • Ikan Restaurant & Bar - 14 min walk

About this property

The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali

Beach spa retreat, walking distance from Bali Collection Shopping Centre
Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali, you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a children's pool, a 24-hour fitness centre and a steam room. Free self parking and valet parking are available.

This Nusa Dua hotel is smoke free.

  • 287 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 2 bars or lounges
  • 7772 sq ft of conference space
  • 722 sq. m of conference space
  • Built in 1991
  • Deli
  • Terrace on the roof
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali offers 287 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 65-inch Smart televisions come with premium digital channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Languages

Chinese (Mandarin), English, Indonesian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 1.6 km
  • Area shuttle
  • Free shopping centre shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available for a fee: IDR 332,000 per person
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Arwana Restaurant
  • Banyubiru Restaurant
  • Cornerstone Deli
  • De Bale Lounge & Bar
  • Kulkul Beach House

Things to do

  • 24-hour gym
  • 7 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Library
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 7 outdoor pools
  • Children's pool
  • Free area shuttle
  • Free cot
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7,772 square feet of conference space
  • 9 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a state park
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Transfer shower
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1991
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 65-inch Smart TV with premium digital channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 999000.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 332000 per person
  • Airport shuttle fee: IDR 450000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: IDR 999000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Laguna Luxury Collection Bali
Laguna Luxury Collection Resort Bali
Laguna Luxury Collection Resort Nusa Dua Bali
The Laguna a Luxury Collection Resort Spa Nusa Dua Bali

Frequently asked questions

What is the cancellation policy at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?

The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?

As of 17 May 2024, prices found for a 1-night stay for 2 adults at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali on 25 May 2024 start from AU$341.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?

Yep, The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali has a free self car park and free valet parking.

Are there any beaches close to The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?

Yep, The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali is a short 12-minute walk from Nusa Dua Beach. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find boat tours.

Is there a spa on site at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?

Yep, there is an onsite spa at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali. It has a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body scrubs and facials, as well as beachside massages.

Does The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali have a pool?

Yep, and guests love it! The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali has 7 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?

The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali features 7 outdoor pools, a full-service spa and 2 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali a romantic place to stay?

Couples spa treatments and beachfront dining, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali.

Is The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as children's slippers and free infant beds in the guestrooms, it's no surprise that The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali is a hit with families.

Does The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali serve breakfast?

Yeah, buffet breakfast is on offer daily.

Is there a free airport shuttle available at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?

Yep, they've got a beach bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?

No, pets and service animals are not allowed.

The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 697 out of 1002 reviews" "
Rating 8 - Good. 247 out of 1002 reviews" "
Rating 6 - Okay. 36 out of 1002 reviews" "
Rating 4 - Poor. 17 out of 1002 reviews" "
Rating 2 - Terrible. 5 out of 1002 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Milad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, beautiful design, brand new rooms, too many fantastic fresh and salt water pools and lagoons. Many options for dining and drinks. Staff were fantastic and so nice. The area and the fact that both sides of the resort are two other beautiful resorts, makes it great to walk around and additional dining and drinking options. We stayed at a lagoon view room in 2nd floor and it was fantastic with a great view, quiet environment and very much private. The additional programs like the Balinese dance and fire show complemented our stay in last night.
Stayed 5 nights in Dec 2023

10/10 Excellent

Bernard James

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jan 2024

10/10 Excellent

Kayleigh, Pontyclun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, super clean and the staff are friendly and helpful. The number of pool areas is a great advantage and the salt water lagoon is a little haven of tranquility! Breakfast buffet options are great and the quality of the food was excellent. Our only flaw was that people would go to the main pool early morning to put towels on beds and then not appear to use them until the early afternoon. The hotel policy states that if it’s not used within an hour then towels will be removed - this really was not followed.
Stayed 7 nights in Dec 2023

10/10 Excellent

Shabana

Stayed 10 nights in Dec 2023

10/10 Excellent

Adnan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was amazing and Staff was very helpful. It’s a very private resort not too many guest to bother you.. Highly recommend.
Stayed 2 nights in Dec 2023

10/10 Excellent

Shanti

Stayed 3 nights in Dec 2023

10/10 Excellent

Oscar Armando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People are friendly and dedicated to their job
Stayed 3 nights in Dec 2023

10/10 Excellent

Iuliia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I bought the vacation in this hotel for my mom and she was amazed by the hotel and its territory, said it is indeed luxury. She honored specifically Daria, the hotel staff, who was super helpful and welcoming. The only thing is the ocean low tide is very far, literally makes it impossible to swim during the day, but well, there are several pools in the hotel, and it's mostly on that coast, not only there, and it's fine in the morning and evening.
Stayed 11 nights in Oct 2023

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2023

4/10 Poor

Hiu Suen

Stayed 2 nights in Oct 2023