2/10 Terrible
Lisa
Travelled with group
3 July 2025
Disliked: Cleanliness, amenities, property conditions & facilities
Please avoid this motel at all costs. There is mould in the rooms, and the smell smacks you in the face when you walk in the door. The hot water system does not work in a majority of the rooms. The whole resort needs an immediate upgrade. The outside requires repair, and a paint job would not go astray. The grounds were overrun with long grass and weeds. I was at reception one morning when another guest came up and advised that he and his wife received an electric shock when they went to turn on the shower. Rooms are not restocked or cleaned properly. It took them three days to clean our bath and basin and we constantly had to request clean towels. Included breakfast, which we paid for, was very basic. The toaster was from the dark ages and not sure if it was safe to use at all. We ended up utilising the wonderful restaurants and bars in the vicinity. There is no spa with this "resort and spa". The air conditioners are set up right outside your door and drip water all over the tiles along the walkway which makes it extremely slippery.
The staff are amazing and tried to rectify the issues we had.
A lot of time and money needs to be spent on this resort to bring it back to its original state. Definitely deceiving photos on the website. SO many more beautiful places to stay in the vicinity around the same price we paid for this run-down resort.
Lisa
Stayed 7 nights in Jun 2025
