DoubleTree by Hilton Hotel New York City - Chelsea

4.0 star property
Hotel with a restaurant, 6-minute walk to Madison Square Garden

Photo gallery for DoubleTree by Hilton Hotel New York City - Chelsea

Penthouse, 1 King Bed, Non Smoking, Balcony | View from room
Room, Non Smoking (Non-smoking) | View from room
Penthouse, 1 King Bed, Non Smoking, Balcony
Bar (on property)
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is AU$198
includes taxes & fees
22 Feb - 23 Feb

Explore the area

View map
128 West 29th Street, New York, NY, 10001
  • Place, Madison Square Garden
    ‪5 min walk‬
  • Place, 5th Avenue
    ‪6 min walk‬
  • Place, Empire State Building
    ‪8 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪32 min drive‬

Room options

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Designer toiletries
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - double
Blackout curtains
  • Sleeps 4
  • 1 King Bed
  • City view

Room, 2 Double Beds, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Designer toiletries
  • Sleeps 4
  • 2 Double Beds

Penthouse, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - double
Blackout curtains
  • Sleeps 2
  • 1 King Bed

King Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

Two Double Room

  • Sleeps 4

High Floor Two Double Room with Empire State Building View

  • Sleeps 4

High Floor King Room with Empire State Building View

  • Sleeps 2

Mobility Accessible Queen Room with Shower

  • Sleeps 2

King Suite

  • Sleeps 4

Penthouse

  • Sleeps 2

Standard King - Non Smoking

8.6 out of 10
Excellent
(154 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Designer toiletries
  • Sleeps 2
  • 1 King Bed

Standard 2 Double Beds - Non Smoking

8.0 out of 10
Very good
(102 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Designer toiletries
  • Sleeps 4
  • 2 Double Beds

2 Double Beds Accessible Room-Nonsmoking

  • Sleeps 4

King - Empire State Building View No Smk

8.6 out of 10
Excellent
(34 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Designer toiletries
  • Sleeps 2
  • 1 King Bed
  • City view

2 Double Beds Empire State Building View

8.4 out of 10
Very good
(24 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Designer toiletries
  • Sleeps 4
  • 2 Double Beds
  • City view

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About the area

New York

DoubleTree by Hilton Hotel New York City - Chelsea puts you in the heart of New York, within just a 10-minute stroll of Madison Square Garden and 5th Avenue. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .This pet-friendly hotel offers free WiFi in public areas, a fitness centre and concierge services. Other amenities include a 24-hour business centre and laundry facilities. Each morning cooked-to-order breakfast is served between 6:30 AM and 10:00 AM. .Places within a 15-minute walk of this 4-property class Manhattan hotel include Empire State Building and Broadway.

What's nearby

  • Madison Square Garden - 5 min walk - 0.4 km
  • Macy's - 6 min walk - 0.6 km
  • 5th Avenue - 6 min walk - 0.6 km
  • Empire State Building - 8 min walk - 0.7 km
  • Times Square - 14 min walk - 1.2 km

Getting around

  • 28 St. Station (7th Av.) - 3 min walk
  • New York W 32nd St. Station - 5 min walk
  • LaGuardia Airport (LGA) - 36 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Skirt Steak - ‬2 min walk
  • ‪L'Amico - ‬2 min walk
  • ‪The Fleur Room - ‬3 min walk
  • ‪Five Guys - ‬2 min walk

About this property

DoubleTree by Hilton Hotel New York City - Chelsea

Hotel with a restaurant, 6-minute walk to Madison Square Garden
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and limo/town car service.

WiFi is free in public spaces. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at DoubleTree by Hilton Hotel New York City - Chelsea.

This 4-star New York hotel is smoke free.

  • 1 building
  • 236 guestrooms or units
  • 27 levels
  • Built in 2008
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Hotel New York City - Chelsea offers 236 air-conditioned accommodations with laptop-compatible safes and a safe. Fridges and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Additionally, rooms include an iron/ironing board and blackout curtains. Fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 50 per day)
  • Limo/town car service
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: USD 20 to 30 for adults and USD 20 to 30 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 27 floors
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 50 per stay
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 30 for adults and USD 20 to 30 for children
  • Nearby parking fee: USD 50 per day (656 ft away)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a first aid kit and window guards in all accommodation.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel New York City Chelsea
DoubleTree Hilton New York City Chelsea
DoubleTree New York City Chelsea
Hilton New York City Chelsea
DoubleTree Hilton New York City Chelsea Hotel
DoubleTree by Hilton New York City Chelsea
DoubleTree by Hilton New York City Chelsea
DoubleTree by Hilton Hotel New York City Chelsea
DoubleTree by Hilton Hotel New York City - Chelsea Hotel
DoubleTree by Hilton Hotel New York City - Chelsea New York

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Hotel New York City - Chelsea?

DoubleTree by Hilton Hotel New York City - Chelsea offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Hotel New York City - Chelsea?

As of 28 Jan 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel New York City - Chelsea on 22 Feb 2026 start from AU$197.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to DoubleTree by Hilton Hotel New York City - Chelsea?

The closest beach to DoubleTree by Hilton Hotel New York City - Chelsea is Coney Island Beach (19.6 km).

Does DoubleTree by Hilton Hotel New York City - Chelsea serve breakfast?

You bet, cooked-to-order breakfast is offered daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Hotel New York City - Chelsea?

No, DoubleTree by Hilton Hotel New York City - Chelsea does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Hotel New York City - Chelsea?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at DoubleTree by Hilton Hotel New York City - Chelsea?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

DoubleTree by Hilton Hotel New York City - Chelsea Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1081 out of 2374 reviews
Rating 8 - Good. 626 out of 2374 reviews
Rating 6 - Okay. 399 out of 2374 reviews
Rating 4 - Poor. 145 out of 2374 reviews
Rating 2 - Terrible. 123 out of 2374 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Louise

Travelled with family and small children
Disliked: Amenities
Very disappointed with our stay. The water in the room was very hot and therefore very unsafe for my two young children to wash their hands. We got charged $3 each for the bottled water In the room which I thought was terrible considering we couldn’t access any other drinking water in the room. I feel this should be refunded. We were also under the impression that the breakfast was free however we were all given an allowance instead. The porridge was cold and the options were limited. Only herbal tea available too. Room size was ok but very cramped and small. Staff were pleasant on the whole but some didn’t understand English and seemed quite rude. Would not recommend or stay again unfortunately.
Stayed 1 night in Oct 2025

10/10 Excellent

Debra

Liked: Cleanliness
Stayed 3 nights in Oct 2025

10/10 Excellent

Miho

Stayed 3 nights in Oct 2025

10/10 Excellent

Katie

Stayed 1 night in Oct 2025

10/10 Excellent

Emma

Stayed 3 nights in Oct 2025

6/10 Okay

Priscilla

Stayed 1 night in Oct 2025

8/10 Good

Lydia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was just perfect for what we needed, a nice clean, quiet spot to sleep.
Stayed 1 night in Oct 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service
You have to ask them carefully for a good room. We had a room on the 16th floor facing the street that was super noisy, plus the toilet was constantly dripping and the safe didn't close. When we asked them to move us, the room they gave us on the 20th floor was vastly superior. Also the elevators aren't the fastest, but that is to be expected in a fairly old building. Location is great.
Stayed 2 nights in Oct 2025

10/10 Excellent

Meagan

Stayed 3 nights in Oct 2025

10/10 Excellent

Patricia, TUCSON

Stayed 1 night in Oct 2025

10/10 Excellent

Virginia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and staff was super friendly!! We will stay there again. Just quick note to maybe update shower curtain so the water doesn’t spillover. Thx for a great stay!!
Stayed 3 nights in Oct 2025

2/10 Terrible

nicole

Business traveller
Disliked: Cleanliness, property conditions & facilities
Rooms not clean, showers working poorly, will never stay here again
Stayed 5 nights in Oct 2025

10/10 Excellent

WILLIAM, GUILFORD

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel! Perfect location for mid-town and downtown. Clean rooms, comfortable beds, and staff 100% friendly and available. This is our second time here and will continue to come back.
Stayed 4 nights in Oct 2025

6/10 Okay

Addison

Stayed 2 nights in Oct 2025

2/10 Terrible

kamaljit

Stayed 3 nights in Oct 2025

6/10 Okay

Fadi

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very helpful and pleasant!
Stayed 2 nights in Oct 2025

8/10 Good

monique

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff, Dawn, Romaine were excellent front desk representatives. Alejandra the bartender equally represented the hotel
Stayed 5 nights in Oct 2025

6/10 Okay

Nick

Stayed 3 nights in Oct 2025

8/10 Good

PAUL, Westfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked most having a restaurant within the property . It was easy to order the food and have delivered to my room.
Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great parking and access to shopping was good
Stayed 3 nights in Oct 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
All good, standard warm free cookie on arrival always a joy! Staff were great, no complaints.
Stayed 7 nights in Oct 2025

10/10 Excellent

Michael

Stayed 1 night in Oct 2025

10/10 Excellent

Doug, Yakima

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night, but didn't fly out until 8:45 pm the next day. The staff was awesome about giving us directions to local sites so we were easily able to walk to the Empire State Building, Macy's, and Times Square during the evening. Then the staff stored our bags after checkout the next day while we explored the Flatiron District, and some of the other old architectural buildings. We rode the airtrain to Jamaica Station, then jumped on the LIRR train to Penn Station. From there we walked several blocks in two different directions to arrive at the hotel without any problems.
View from our window at the hotel.
Stayed 1 night in Oct 2025

8/10 Good

Amy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean room, convenient location.
Stayed 3 nights in Oct 2025