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HGU New York

4.0 star property

Photo gallery for HGU New York

Front of property
2 bars/lounges
2 bars/lounges
2 bars/lounges
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Bar
The current price is AU$243
includes taxes & fees
1 Mar - 2 Mar

Explore the area

View map
34 East 32nd Street, New York, NY, 10016
  • Place, Empire State Building
    ‪3 min walk‬
  • Place, 5th Avenue
    ‪3 min walk‬
  • Place, Macy's
    ‪8 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪27 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(65 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(69 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe Room, 1 Queen Bed

8.0 out of 10
Very good
(27 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Standard Room, 1 Queen Bed

7.6 out of 10
Good
(19 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe Room

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Front of property

Ace Hotel New York

Manhattan
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.0 out of 5, Very good, 1,020 reviews
Ace Hotel New York

About the area

New York

A luxury stay in the heart of New York awaits you at HGU New York. Within just a 10-minute stroll, you'll find Empire State Building and Madison Square Park. Highlights at this hotel include 2 bars/lounges and a restaurant. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find a terrace, express check-in and a fireplace in the lobby. Continental breakfast is available daily between 7 AM and 11 AM. There's also the convenience of valet parking. .Places within a 15-minute walk of this 4-property class Manhattan hotel include Macy's and Chrysler Building.

What's nearby

  • Empire State Building - 3 min walk - 0.3 km
  • 5th Avenue - 3 min walk - 0.3 km
  • Macy's - 8 min walk - 0.7 km
  • Madison Square Park - 8 min walk - 0.7 km
  • Grand Central Terminal - 11 min walk - 1.0 km

Getting around

  • 33 St. Station (Park Av. S) - 2 min walk
  • New York W 32nd St. Station - 6 min walk
  • LaGuardia Airport (LGA) - 27 min drive

Restaurants

  • ‪Sweetgreen - ‬2 min walk
  • ‪Chick-fil-A - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Wolfgang's Steakhouse - ‬2 min walk
  • ‪Felix Roasting Co. - ‬2 min walk

About this property

HGU New York

There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi and wired Internet. A terrace, tour/ticket assistance, and concierge services are also featured at the luxury HGU New York. Parking is available for a fee.

This 4-star New York hotel is smoke free.

  • 1 building
  • 90 guestrooms or units
  • 10 levels
  • 2 bars or lounges
  • Built in 1905
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Dining venue
HGU New York offers 90 air-conditioned accommodations with minibars and a safe. Beds feature Egyptian cotton sheets and premium bedding. This New York hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers. Business-friendly amenities include desks and complimentary newspapers.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 60 per night)
  • Limited on-site valet parking

Food and drink

  • Daily continental breakfast available 7 AM to 11 AM for a fee: USD 25 for adults and USD 25 for children
  • 2 bars/lounges
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Beaux Arts architecture
  • Built in 1905
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 28.69 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 25 for adults and from USD 25 for children
  • Valet parking fee: USD 60 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Property is also known as

Hotel Grand Union New York
HGU New York Hotel
Grand Union New York
Grand Union Hotel New York
Grand Union New York City
HGU Hotel
HGU New York
HGU New York Hotel
HGU New York New York
HGU New York Hotel New York

Frequently asked questions

What is the cancellation policy at HGU New York?

HGU New York offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at HGU New York?

As of 26 Feb 2026, prices found for a 1-night stay for 2 adults at HGU New York on 1 Mar 2026 start from 202.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at HGU New York?

Yep, HGU New York has valet parking for USD 60 per night.

Are there any beaches close to HGU New York?

The closest beach to HGU New York is Coney Island Beach (19.5 km).

Does HGU New York serve breakfast?

You bet, continental breakfast is on offer daily between 7 AM and 11 AM.

Is there a free airport shuttle available at HGU New York?

No, HGU New York does not offer an airport shuttle service.

Is there a bar or restaurant at HGU New York?

Yep, you can grab a meal at HGU New York's onsite restaurant.

What time are check-in & check-out at HGU New York?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at HGU New York?

No, only service animals are allowed.

HGU New York Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 513 out of 1000 reviews
Rating 8 - Good. 240 out of 1000 reviews
Rating 6 - Okay. 141 out of 1000 reviews
Rating 4 - Poor. 61 out of 1000 reviews
Rating 2 - Terrible. 45 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Howard

Liked: Cleanliness, property conditions & facilities
Room was nice, clean and quiet. Front staff was kind and friendly. Had a nice stay but had to come a day late due to a loss in the family. Was disheartened that the manager Selina did not respond to multiple emails regarding our having to come a day late due to attending a funeral. Was not necessary expecting any credits or fee nights but was disappointed and felt disrespected that our outreach was not acknowledged or responded to. We will not be going back due to this reason.
Stayed 4 nights in Nov 2025

6/10 Okay

Dakota

Liked: Cleanliness, property conditions & facilities
Room was tiny and cold and there was a lot of construction going on outside throughout the night ... I wouldn't stay here again
Stayed 3 nights in Nov 2025

10/10 Excellent

John D.

Stayed 2 nights in Nov 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities
Cozy, convenient, great staff!
Stayed 3 nights in Nov 2025

10/10 Excellent

Harris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean and spotless and it could not have been easier to check in and out. Room was great and quiet. I would stay here again
Stayed 2 nights in Nov 2025

10/10 Excellent

Vernon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
There wasn't any free breakfast at the hotel. Outside was a bit out with the police and fire department. The hotel was overall a nice NYC stay. Very clean, stylish, and the staff was very friendly.
Stayed 3 nights in Oct 2025

10/10 Excellent

Paul

Stayed 1 night in Nov 2025

10/10 Excellent

Bruce

Travelled with partner
Liked: Amenities, property conditions & facilities
The room was very clean. It was also very small. The bathroom was very clean. Nice linens.
Stayed 5 nights in Nov 2025

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Wonderful bed, clean room and nice bathroom
Stayed 2 nights in Oct 2025

8/10 Good

Lee

Business traveller
Liked: Cleanliness, room comfort
Not particularly friendly or helpful on checkin, not advised about additional taxes either and only found out when charges appeared on my card
Stayed 2 nights in Nov 2025

10/10 Excellent

cesar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Erik

Stayed 2 nights in Nov 2025

10/10 Excellent

James

Stayed 1 night in Nov 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Oct 2025

8/10 Good

Avi

Stayed 2 nights in Nov 2025

2/10 Terrible

ron

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
AC doesn’t work for 5 days from the six we were on. Room wasn’t cleaned everyday and even not been cleaned for three days until I called them and ask them to come over now. Smallest room I have ever been on. Just a bad hotel with a good location. Not VFM
Stayed 6 nights in Nov 2025

10/10 Excellent

Melody

Travelled with family
Clean and cozy room, friendly staff and a convenient location nearby the subway lines. Sweet exterior and a nice rooftop patio with views of the Empire State Building.
Room #709
Exteior
Roof top patio
Stayed 5 nights in Nov 2025

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very sccomodsting. The hotel was very interesting and spotless.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jhay

Stayed 1 night in Oct 2025

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was in an excellent spot for exploring. Only a few minutes from the Empire State Building and a 15 minute walk to Macy’s and even Summit One on Vanderbilt. We never ate in the hotel, so can’t comment on the food. It’s in a great location for lots of Korean and Japanese restaurants as well. Very handy for the Metro, which is literally a 2 minute walk from the front door.
Stayed 6 nights in Oct 2025

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I saw several reviews complain the room is small. Most rooms in New York are small! The bed was very comfy! The bathroom is great!
Stayed 4 nights in Oct 2025

10/10 Excellent

Alan

Stayed 2 nights in Oct 2025

10/10 Excellent

David

Stayed 1 night in Nov 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Jocelyne

Stayed 3 nights in Oct 2025