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HGU New York

Property class: 4

Photo gallery for HGU New York

King Standard
Front of property
2 bars/lounges
2 bars/lounges
2 bars/lounges

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Bar
The current price is AU$231
includes taxes & fees
3 May - 4 May

Explore the area

View map
34 East 32nd Street, New York, NY, 10016
  • Place, Empire State Building
    ‪3 min walk‬
  • Place, 5th Avenue
    ‪3 min walk‬
  • Place, Macy's
    ‪8 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪50 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(66 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(70 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe Room, 1 Queen Bed

8.0 out of 10
Very good
(27 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Standard Room, 1 Queen Bed

7.8 out of 10
Good
(20 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

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About the area

New York

A luxury stay in the heart of New York awaits you at HGU New York. Within just a 10-minute stroll, you'll find Empire State Building and Madison Square Park. Highlights at this hotel include 2 bars/lounges and a restaurant. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find a terrace, express check-in and a fireplace in the lobby. Continental breakfast is available daily between 7 AM and 11 AM. There's also the convenience of valet parking. .Places within a 15-minute walk of this 4-property class Manhattan hotel include Macy's and Chrysler Building.

What's nearby

  • Empire State Building - 3 min walk - 0.3 km
  • 5th Avenue - 3 min walk - 0.3 km
  • Macy's - 8 min walk - 0.7 km
  • Madison Square Park - 8 min walk - 0.7 km
  • Grand Central Terminal - 11 min walk - 1.0 km

Getting around

  • 33 St. Station (Park Av. S) - 2 min walk
  • New York W 32nd St. Station - 6 min walk
  • LaGuardia Airport (LGA) - 27 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min walk
  • ‪Sweetgreen - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Wolfgang's Steakhouse - ‬2 min walk
  • ‪Fluffies Hot Chicken - ‬2 min walk

About this property

HGU New York

There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi and wired Internet. A terrace, tour/ticket assistance, and concierge services are also featured at the luxury HGU New York. Parking is available for a fee.

This 4-star New York hotel is smoke free.

  • 1 building
  • 90 guestrooms or units
  • 10 levels
  • 2 bars or lounges
  • Built in 1905
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Dining venue
HGU New York offers 90 air-conditioned accommodations with minibars and a safe. Beds feature Egyptian cotton sheets and premium bedding. This New York hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers. Business-friendly amenities include desks and complimentary newspapers.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

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  • Pet-friendly
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4.1 out of 5, Very good, 2,016 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 60 per night)
  • Limited on-site valet parking

Food and drink

  • Daily continental breakfast available 7 AM to 11 AM for a fee: USD 25 for adults and USD 25 for children
  • 2 bars/lounges
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Beaux Arts architecture
  • Built in 1905
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 28.69 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 25 for adults and from USD 25 for children
  • Valet parking fee: USD 60 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher in all accommodation.

Property is also known as

Hotel Grand Union New York
HGU New York Hotel
Grand Union New York
Grand Union Hotel New York
Grand Union New York City
HGU Hotel
HGU New York
HGU New York Hotel
HGU New York New York
HGU New York Hotel New York

Frequently asked questions

What is the cancellation policy at HGU New York?

HGU New York offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at HGU New York?

As of 17 Apr 2026, prices found for a 1-night stay for 2 adults at HGU New York on 3 May 2026 start from AU$231, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at HGU New York?

Yep, HGU New York has valet parking for USD 60 per night.

Are there any beaches close to HGU New York?

The closest beach to HGU New York is Coney Island Beach (19.5 km).

Does HGU New York serve breakfast?

You bet, continental breakfast is on offer daily between 7 AM and 11 AM.

Is there a free airport shuttle available at HGU New York?

No, HGU New York does not offer an airport shuttle service.

Is there a bar or restaurant at HGU New York?

Yep, you can grab a meal at HGU New York's onsite restaurant.

What time are check-in & check-out at HGU New York?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at HGU New York?

No, only service animals are allowed.

HGU New York Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 527 out of 1004 reviews
Rating 8 - Good. 241 out of 1004 reviews
Rating 6 - Okay. 135 out of 1004 reviews
Rating 4 - Poor. 58 out of 1004 reviews
Rating 2 - Terrible. 43 out of 1004 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Memphis

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great hotel! Nice staff, rooms aren’t too small! Will stay again!
Stayed 3 nights in Jan 2026

6/10 Okay

jerry

Travelled with family
Liked: Cleanliness
Mid town location is good for all of Manhattan Older hotel with a very nice renovation We did have a heat issue. Hotel provided quality space heater to help with the issue
Stayed 1 night in Dec 2025

10/10 Excellent

Mary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, cool building.
Stayed 4 nights in Jan 2026

10/10 Excellent

KRIS

Stayed 1 night in Jan 2026

8/10 Good

Scott

Liked: Staff & service, property conditions & facilities
Wonderful staff. It could have been warmer but at least they brought a small electric heating to supplement the very windy and cold climate. Overall, I would return to this hotel with a great coffee cafe.
Stayed 6 nights in Jan 2026

10/10 Excellent

Richard, McKinney

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent, clean room with extremely helpful staff. Location is right next to the 6 Train and a Starbucks is next to that, and lots of local spots for dinner, late night snacks and drinks for the room. We’ve stayed here nearly a dozen times and have made it a home away from home.
Stayed 3 nights in Jan 2026

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities
Spotless and charming room. Big fluffy white towels. Wonderful friendly staff. Great location
Stayed 2 nights in Jan 2026

10/10 Excellent

Tatyana, NYC

Liked: Cleanliness, staff & service, property conditions & facilities
Such a cute hotel. Really enjoyed staying there. Very neat and clean
Stayed 2 nights in Jan 2026

8/10 Good

Amber

Stayed 1 night in Dec 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Staff was excellent and welcoming. Room was compact - but thoughtful. Bathroom was large and very nice ! Perfect location near the 6 Subway- and easy for LGA flights.
Stayed 1 night in Jan 2026

10/10 Excellent

Frederick David

Liked: Cleanliness, property conditions & facilities
Nice place!
Stayed 3 nights in Dec 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Staff is amazing. Location is so convenient. We were given a free room upgrade.
Stayed 1 night in Jan 2026

8/10 Good

Rachael, Waikanae

Travelled with family
Liked: Cleanliness, staff & service
Had some issues here. It is a converted building, the first room we were given the ac didn’t work so we were moved. The second room wasn’t as good with no window seat. The room was very small with not enough room to store large cases. The weekend nights we stayed there were constant loud noises and sirens from police vehicles. There is a small cafe on ground flooring serving mainly hot drinks and small amount of food. There is a 7 Eleven within a 5 minute walk. HGU is close to the 33 St entrance of the subway. It is also walking distance to Empire State Building.
Stayed 2 nights in Dec 2025

10/10 Excellent

Genevieve

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, amenities, comfort and space in room. Staff / housekeeping were great.
Stayed 5 nights in Dec 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room was nice and clean, but for a 5 days stay they only cleaned our room after the first day. Not a big deal, but it would have been nice to know. The mattress and pillows were not great. But the service was good and when our flight was cancelled and we needed to stay another night, they were accommodating.
Stayed 3 nights in Dec 2025

10/10 Excellent

William

Stayed 6 nights in Dec 2025

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2025

8/10 Good

Sandra

Stayed 5 nights in Dec 2025

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities
Very courteous and helpful staff! Fluffy, soft towels to die for (just wish my replacement ones were the same quality.) Great location with easy access to the subway.
Stayed 3 nights in Dec 2025

2/10 Terrible

Meg

Stayed 1 night in Dec 2025

2/10 Terrible

Anwar

Travelled with group
Disliked: Cleanliness, staff & service, amenities
I do not think this hotel should be part of Hotels.com list . The minute I got in I realized it was a big mistake, the TV was not working , maintenance men had to come in 3 different times. No heat, the thermostat was broken. I was so frustrated, my night was ruined. It was supposed be a nice night out in the city. But this establishment is sham. I feel I was robbed . I’m asking respectfully to reimburse me and please remove this hotel from your list.
Stayed 1 night in Dec 2025

6/10 Okay

Cody

Staff at the coffee bar could’ve been less stuck up.
Stayed 2 nights in Dec 2025

10/10 Excellent

Dennis, Springfield Gardens

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great central location yet still quiet. Spacious room. Comfortable bed.
Stayed 8 nights in Dec 2025

8/10 Good

christina, Nantucket

Liked: Cleanliness
The room was clean and warm. But the view was a shaft and the front desk was a bit tricky at checkin
Stayed 3 nights in Nov 2025

10/10 Excellent

Stephen

A
Stayed 1 night in Dec 2025