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"Great location sitting on the invisible line between the insanity and crowds of downtown and where tourists and locals can breath in a more sedate pac ... " More

By a verified traveller on Tue 18 Dec 2018

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Hotel Description

A romantic stay in the heart of New York awaits you at Empire Hotel. Within a 20-minute stroll, you'll find Times Square and Broadway. Highlights at this family-friendly hotel include 2 bars/lounges, a 24-hour business center, and a rooftop terrace.

All 427 rooms feature free WiFi, flat-screen TVs, and in-room childcare. Premium linens welcome you to a good night's rest, and other nice touches include bathrobes and free toiletries. Additionally, free newspapers, safes, and phones are available.

Enjoy the fitness center and seasonal outdoor swimming pool. Business travelers can take advantage of a meeting room and limo/town car service. Other amenities include free WiFi in public areas and laundry facilities. There's also the convenience of valet parking.

With a stay at this 4-star Upper West Side hotel, you'll be 1.8 km (1.1 mi) from Rockefeller Center and 2.7 km (1.7 mi) from Grand Central Terminal.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Empire Hotel ratings based on 5 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Empire Hotel

Everyone (3) Couples (1)
4 out of 5

Posted by on 12 Feb. 2020

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Comment from Hotel Management

16 Feb. 2020 by Front office Managers

Thank you for your Rating! We hope you visit us again soon!

2 out of 5
The fixtures, furniture, and fittings are in poor repair. Aged, unfashionable, and not in acceptable condition.

Posted by on 22 Oct. 2019

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1 out of 5
Room was small and noisy. Needs upgrade very dark and old. Needs new carpet and furnishings. Air con broke while we were there. Service man was quick to get it working but it did come away from wall. On the positive side it was central to most things.

Posted by on 3 Sep. 2019

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5 out of 5
Great location sitting on the invisible line between the insanity and crowds of downtown and where tourists and locals can breath in a more sedate pace. Lincoln Centre for theatre opera and ballet across the road - easy walk to 66th St or Columbus Circle subway. Hotel staff were always polite and helpful - room size was good for us in a king room - really hot without the window open though but would happily stay again.

Posted by on 18 Dec. 2018

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Comment from Hotel Management

18 Dec. 2018 by The Empire Team

Thank you so much for your review! We hope you visit us again soon!

5 out of 5

NY sigtseeing

Pros: Location. Quiet. Friendly staff.
Location: Lincoln center, Times square, Central park, Carnegie hall, 5th avenue shopping
Easy access to most of the sights from Times Square to Empire State building and Central Park. Close to Lincoln center and many fine eateries. Easy transport options with subway or buses or cabs, or even a horse carriage ride in Central park.

Posted by , from Richmond VA on 16 Dec. 2017

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Comment from Hotel Management

17 Dec. 2017 by Front Office Team

Thank you so much for your amazing review!

Property Features

Empire Hotel offers its guests a fitness center and a seasonal outdoor pool. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a 24-hour business center, a meeting room, and limo/town car service. A computer station is on site and WiFi is free in public spaces. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the family-friendly Empire Hotel. Parking is available for a fee. This 4-star New York hotel is smoke free.

  • 427 guestrooms or units
  • 11 levels
  • 2 bars or lounges
  • Childcare (surcharge)
  • Terrace on the roof
  • Business center (24 hours)
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: LaGuardia Airport (LGA) (28.4 km / 17.7 mi)
  • Train station: New York Penn Station (3.1 km / 1.9 mi)
  • Metro station: 66 St. - Lincoln Center Station (0.3 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Empire Hotel offers 427 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with pay movies. Bathrooms include showers, bathrobes, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Flat-screen television
  • Premium channels
  • Movies for purchase
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 125 per accommodation, per stay
  • Weight limit: 40 lbs

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-out is available.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property follows sanitisation practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually wrapped food options are not available

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 22.90 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Phone calls
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 71.03 per day
  • Pet fee: USD 125 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Empire Hotel
  • Empire Hotel New York
  • Empire New York
  • Hotel Empire
  • Empire Hotel Hotel
  • Empire Hotel New York
  • Empire Hotel Hotel New York

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10 AM to 9 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.