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4.0 out of 5

"The Hotel was lovely, the staff were terrific. However the last 2 nights were without sleep due to a continual tapping & banging noise on the outside ... " More

By a verified traveller on Fri 23 Jun 2023

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Hotel Description

The Lucerne Hotel places you in the center of New York, within just a 10-minute stroll of Central Park and within 30 minutes of Broadway. Highlights at this hotel include a restaurant and in-room free WiFi.

A day of pampering can include facials and mani/pedis. The brasserie, Nice Matin, serves French cuisine and is open for breakfast, brunch, lunch, and dinner. Conference space, a business center, and limo/town car service are among the business amenities offered. Additionally, you'll find free WiFi in public areas, a gym, and laundry facilities. Each morning cooked-to-order breakfast is served between 7:00 AM and 11:30 AM.

With a stay at this Manhattan hotel, you'll be 2.8 km (1.7 mi) from Times Square and 3.3 km (2.1 mi) from Rockefeller Center.

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$260* Per night/room 31 Mar. - 1 Apr.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Presidential Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Lucerne Hotel ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Lucerne Hotel

Couples (1)
4 out of 5
The Hotel was lovely, the staff were terrific. However the last 2 nights were without sleep due to a continual tapping & banging noise on the outside of our room. Not rectified whilst we were there. Spoiled a rather wonderful part of our holiday.

Posted by on 23 Jun. 2023

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Comment from Hotel Management

28 Jun. 2023 by Shirley Mogro/ Front Office Manager

Dear Alan, Thank you very much for taking your valuable time to rate our hotel. We are sorry that this incident occurred during your stay at The Lucerne. We take each recommendation and observation very seriously to give excellence in our service.We hope to be part of your next adventure!!!!Sincerely, Shirley M. Front Office Manager

Property Features

There's a restaurant on site. WiFi is free in public spaces. Business amenities include a business center and limo/town car service. A health club, tour/ticket assistance, and multilingual staff are also featured at the business-friendly The Lucerne Hotel.

  • 1 building
  • 202 guestrooms or units
  • 13 levels
  • Built in 1904
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Elevator
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: New York Harlem 125th St. Station (5.5 km / 3.4 mi)
  • Metro station: 79 St. Station (0.1 km / 0.1 mi)

Room Amenities

The Lucerne Hotel offers 202 accommodations with safes and hair dryers. Each accommodation is individually decorated. Flat-screen televisions come with premium digital channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique decor
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:30 AM.

Nice Matin - This brasserie specializes in French cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

24-hour room service is available.

Spa Services

  • Facial treatments
  • Manicures and pedicures

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Eurocard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation.

  • No rollaway/extra beds available
  • Children stay free
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Children stay free - maximum age 12
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 3.50–20 for adults, and USD 3.50–20 for children
  • Nearby parking fee: USD 55 per day (984 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Lucerne
  • Lucerne Hotel
  • Lucerne Hotel New York
  • Lucerne New York
  • Lucerne Hotel New York City
  • The Lucerne Hotel Hotel
  • The Lucerne Hotel New York
  • The Lucerne Hotel Hotel New York

You should know

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.