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Arlo Midtown

4.0 star property

Photo gallery for Arlo Midtown

Lunch and dinner served
Creator video - submitted by The Wandering Creative
Rooftop terrace
Room, 1 King Bed (City)
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$278
includes taxes & fees
22 Mar - 23 Mar

Explore the area

View map
351 West 38th Street, New York, NY, 10018
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Broadway
    ‪8 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪57 min drive‬

Room options

View all photos for Room, 2 Double Beds, Terrace

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Terrace

9.4 out of 10
Exceptional
(15 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Urban)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Urban)

9.0 out of 10
Wonderful
(141 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Mobility Accessible

Room, 2 Double Beds, Mobility Accessible

Room, 2 Double Beds, Mobility Accessible

7.6 out of 10
Good
(5 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.0 out of 10
Wonderful
(411 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Terrace

8.2 out of 10
Very good
(19 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (City)

Room, 1 King Bed (City) | View from room

Room, 1 King Bed (City)

9.0 out of 10
Wonderful
(220 reviews)
  • City view
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible (Accessible)

Room, 1 King Bed, Mobility Accessible (Accessible)

Room, 1 King Bed, Mobility Accessible (Accessible)

9.2 out of 10
Wonderful
(52 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Terrace

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Mobility Accessible, Terrace

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Arlo)

Suite (Arlo)

Suite (Arlo)

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds

8.8 out of 10
Excellent
(199 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Terrace, City View

Room, 1 King Bed, Terrace, City View

Room, 1 King Bed, Terrace, City View

9.4 out of 10
Exceptional
(41 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Front of property

Ace Hotel New York

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  • Pet-friendly
  • Free Wi-Fi
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  • Air-conditioning
4.0 out of 5, Very good, 1,031 reviews
The price is AU$302
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About the area

New York

At Arlo Midtown you'll be within just a 10-minute stroll of popular attractions like Madison Square Garden and Times Square. Highlights at this hotel include a restaurant, a bar/lounge and a 24-hour business centre. .Atrium Bar is open for lunch and dinner. ART Midtown is the hotel's own rooftop bar. Business travelers can take advantage of 2 meeting rooms, a business centre, and coworking space. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. To-go breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Attractions within a 10-minute walk of this 4-property class Manhattan hotel include Broadway and Macy's.

What's nearby

  • New York Times Building - 3 min walk - 0.3 km
  • Madison Square Garden - 6 min walk - 0.6 km
  • Times Square - 6 min walk - 0.6 km
  • Jacob K. Javits Convention Center - 8 min walk - 0.7 km
  • Broadway - 8 min walk - 0.7 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 4 min walk
  • Penn Station - 10 min walk
  • John F. Kennedy International Airport (JFK) - 59 min drive

Restaurants

  • ‪The Placery - ‬2 min walk
  • ‪The Bar Room At Altair - ‬1 min walk
  • ‪Theory Lounge - ‬1 min walk
  • ‪Altair - ‬1 min walk
  • ‪Scallywag's - ‬1 min walk

About this property

Arlo Midtown

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, 2 meeting rooms, and coworking spaces.

WiFi is free in public spaces. A fitness centre, a rooftop terrace, and multilingual staff are also featured at the business-friendly Arlo Midtown. For a fee, parking is available.

This 4-star New York hotel is smoke free.

  • 489 guestrooms or units
  • Deli
  • Terrace on the roof
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Arlo Midtown offers 489 accommodations with a safe and complimentary bottles of water. 55-inch LED televisions come with premium digital channels, pay-per-view films and Netflix. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (USD 65 per day)
  • Secured, covered valet parking on site (USD 80 per day)
  • Limited on-site valet and self parking

Food and drink

  • Daily breakfast to-go available 7:00 AM to 11:00 AM for a fee: USD 15 to 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • ART Midtown
  • Atrium Bar
  • Coffee Bar

Things to do

  • Bicycle storage
  • Bicycle tours
  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Coworking space

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium digital channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 20 per pet, per day
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: USD 0.50 per accommodation, per night
  • Resort fee: USD 40.16 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 15.00 to 35.00 per person
  • Covered self-parking fee: USD 65 per day
  • Valet parking fee: USD 80 per day
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher in all accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Arlo Midtown Hotel
Arlo Midtown New York
Arlo Midtown Hotel New York

Frequently asked questions

What is the cancellation policy at Arlo Midtown?

Arlo Midtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Arlo Midtown?

As of 12 Mar 2026, prices found for a 1-night stay for 2 adults at Arlo Midtown on 22 Mar 2026 start from AU$278, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Arlo Midtown?

Yep, Arlo Midtown has a secured covered self car park for USD 65 per day. A self car park is also available, for a fee.

Are there any beaches close to Arlo Midtown?

The closest beach to Arlo Midtown is Coney Island Beach (20.5 km).

Does Arlo Midtown serve breakfast?

Yep, visitors love the to-go breakfast here! Available daily from 7:00 AM to 11:00 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Arlo Midtown?

No, Arlo Midtown does not offer an airport shuttle service.

Is there a bar or restaurant at Arlo Midtown?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Arlo Midtown?

Check-in begins at 3:00 PM. Check-out time is noon.

Arlo Midtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 4327 out of 5986 reviews
Rating 8 - Good. 1130 out of 5986 reviews
Rating 6 - Okay. 311 out of 5986 reviews
Rating 4 - Poor. 111 out of 5986 reviews
Rating 2 - Terrible. 107 out of 5986 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Megan

Stayed 3 nights in Dec 2025

10/10 Excellent

Megan

Stayed 2 nights in Dec 2025

10/10 Excellent

Priscilla

Stayed 3 nights in Dec 2025

10/10 Excellent

Manuel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good bar
Stayed 3 nights in Nov 2025

6/10 Okay

Dave Inder

Business traveller
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Arlo has a good vibe and decor, but I experienced many issues that will make me think twice about staying there again. The staff member was quite hostile when I checked in. I had to ask several times to get the room cleaned (for some reason the staff would not clean the room). When I left, the person checking me tried to upsell the black car, and lied about the cost of the taxi to the airport. The staff at the bar were incredible, however.
Stayed 3 nights in Dec 2025

8/10 Good

Sujata

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good, great hotel. Good location. The outer and inner entrance doors didn’t always work and the check-in was a little confusing in terms as they didn’t explain the city charge on my credit card but expected us to already know all the details before they charged my card.
Stayed 6 nights in Nov 2025

10/10 Excellent

Elliot, Kingston

Stayed 4 nights in Nov 2025

10/10 Excellent

Kiel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room and hotel, ideal location couldn’t fault it
Stayed 7 nights in Nov 2025

10/10 Excellent

Miguel

Stayed 5 nights in Dec 2025

10/10 Excellent

Marissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Allowed me to check in early with no issues. Room was clean and beautifully updated.
Stayed 2 nights in Dec 2025

10/10 Excellent

F

Stayed 7 nights in Sep 2025

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 2 nights in Dec 2025

10/10 Excellent

Marco

Stayed 1 night in Dec 2025

10/10 Excellent

Kim

Stayed 1 night in Dec 2025

8/10 Good

Vincenzo

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great, hotel in a great location for access to Hudson Yards, Times Square and Radio City. Thanks for a great stay.
Stayed 3 nights in Dec 2025

8/10 Good

Lauren

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was great, nice ambience, and centrally located. The front desk staff are not friendly and don’t proactively try to help guests. Very disappointing.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kelda, Steamboat Springs

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and friendly staff!
Stayed 4 nights in Nov 2025

8/10 Good

Stephanie

Stayed 1 night in Dec 2025

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and staff were amazing and helpful. Also, if you needed some ideas they provided great info (if you're traveling for the first time) The rooms are extremely tiny though so keep that in mind. However, we were only in there to sleep and shower. So it's what we expected and NY style living. Overview of NYC was fantastic. Would recommend.
Stayed 4 nights in Dec 2025

10/10 Excellent

Liz, Coconut Creek

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. The room was clean, efficient, and nicely decorated. The staff was so friendly and kind. The bar downstairs is outstanding, make sure you stop by for a drink! We will definitely be booking this hotel again.
Stayed 3 nights in Dec 2025

4/10 Poor

Patricia

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
My group of four rented the two double beds room and that room was absolutely too small. There was no room for any of our stuff. A large suitcase which each of us brought wouldn’t fit under the bed at all. There was no microwave nor coffee pot. I guess that was because they wanted you to pay for that high price coffee in the coffee store. The bathroom was too small as well. The toilet paper was so cheap that you had to use a ton of it just to be able to wipe without your fingers poking through the paper. That “cooler” was just that. It was more like a three drink cooler. To me there was more space provided down stairs on the lobby floor and not enough emphasis on guest rooms. I will not be staying in this hotel ever again and I will advise friends or family that go to New York not to stay in this hotel.
Stayed 3 nights in Dec 2025

10/10 Excellent

ydirah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about it the area , vibes , people definitely 10/10 try again :)
Stayed 2 nights in Dec 2025

10/10 Excellent

Helene

Liked: Cleanliness, amenities, property conditions & facilities
Incredibly clean rooms, great food options and helpful staff
Stayed 3 nights in Dec 2025

10/10 Excellent

Chrissie

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was clean with a good turnaround for service. The only complaint is the room is small (expected) and hard to get around in when multiple people are moving.
Stayed 4 nights in Dec 2025

8/10 Good

Paul

Stayed 3 nights in Oct 2025