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Arlo Midtown

4.0 star property
Hotel with a rooftop terrace, a short walk to Madison Square Garden

Photo gallery for Arlo Midtown

Lunch and dinner served
Meeting facility
Room, 2 Double Beds
Lobby
Rooftop terrace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Housekeeping
The current price is AU$352
includes taxes & fees
19 Oct - 20 Oct

Explore the area

View map
351 West 38th Street, New York, NY, 10018
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Broadway
    ‪8 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 2 Double Beds, Terrace

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Terrace

9.4 out of 10
Exceptional
(14 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Hairdryer
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
Free bottled water
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Urban)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Urban)

9.0 out of 10
Wonderful
(136 reviews)

Highlights

Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
Free bottled water
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Mobility Accessible

Room, 2 Double Beds, Mobility Accessible

Room, 2 Double Beds, Mobility Accessible

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
Free bottled water
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.0 out of 10
Wonderful
(389 reviews)

Highlights

Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
Free bottled water
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Terrace

8.2 out of 10
Very good
(19 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (City)

Room, 1 King Bed (City) | View from room

Room, 1 King Bed (City)

9.0 out of 10
Wonderful
(211 reviews)

Highlights

Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
Free bottled water
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible (Accessible)

Room, 1 King Bed, Mobility Accessible (Accessible)

Room, 1 King Bed, Mobility Accessible (Accessible)

9.2 out of 10
Wonderful
(51 reviews)

Highlights

Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
Free bottled water
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Terrace

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Mobility Accessible, Terrace

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Arlo)

Suite (Arlo)

Suite (Arlo)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds

8.8 out of 10
Excellent
(195 reviews)

Highlights

Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
Free bottled water
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Terrace

Room, 1 King Bed, Terrace

Room, 1 King Bed, Terrace

9.4 out of 10
Exceptional
(39 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Hairdryer
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

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Exterior

Hilton Garden Inn New York/Manhattan-Midtown East

Manhattan
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very good, 1,486 reviews
The price is AU$328
includes taxes & fees
19 Oct - 20 Oct
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About the area

New York

At Arlo Midtown you'll be within just a 10-minute stroll of popular attractions like Madison Square Garden and Times Square. Highlights at this hotel include a restaurant, a bar/lounge and a 24-hour business centre. .Atrium Bar is open for lunch and dinner. ART Midtown is the hotel's own rooftop bar. Business travelers can take advantage of 2 meeting rooms, a business centre, and coworking space. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. To-go breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Attractions within a 10-minute walk of this 4-property class Manhattan hotel include Broadway and Macy's.

What's nearby

  • Madison Square Garden - 6 min walk - 0.6 km
  • Times Square - 6 min walk - 0.6 km
  • Broadway - 8 min walk - 0.7 km
  • Empire State Building - 16 min walk - 1.4 km
  • Rockefeller Center - 16 min walk - 1.4 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 4 min walk
  • Penn Station - 10 min walk
  • John F. Kennedy International Airport (JFK) - 55 min drive

Restaurants

  • ‪The Bar Room At Altair - ‬1 min walk
  • ‪Theory Lounge - ‬1 min walk
  • ‪Scallywag's - ‬1 min walk
  • ‪Tavola - ‬1 min walk
  • ‪Dunkin' - ‬2 min walk

About this property

Arlo Midtown

Hotel with a rooftop terrace, a short walk to Madison Square Garden
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, 2 meeting rooms, and coworking spaces.

WiFi is free in public spaces. A fitness centre, a rooftop terrace, and multilingual staff are also featured at the business-friendly Arlo Midtown. For a fee, parking is available.

This 4-star New York hotel is smoke free.

  • 489 guestrooms or units
  • Deli
  • Terrace on the roof
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Arlo Midtown offers 489 accommodations with a safe and complimentary bottles of water. 55-inch LED televisions come with premium digital channels, pay-per-view films and Netflix. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (USD 55 per day)
  • Secured, covered valet parking on site (USD 70 per day)

Food and drink

  • Daily breakfast to-go available 7:00 AM to 11:00 AM for a fee: USD 15 to 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • ART Midtown
  • Atrium Bar
  • Breakfast Room
  • Coffee Bar

Things to do

  • Bicycle storage
  • Bicycle tours
  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Coworking space

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium digital channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 20 per pet, per day
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: USD 0.50 per accommodation, per night
  • Resort fee: USD 40.16 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 15.00 to 35.00 per person
  • Covered self-parking fee: USD 55 per day
  • Valet parking fee: USD 70 per day
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. This property uses eco-friendly cleaning products. Guests can access their rooms with a mobile device.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Arlo Midtown Hotel
Arlo Midtown New York
Arlo Midtown Hotel New York

Frequently asked questions

What is the cancellation policy at Arlo Midtown?

Arlo Midtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Arlo Midtown?

As of 16 Oct 2025, prices found for a 1-night stay for 2 adults at Arlo Midtown on 19 Oct 2025 start from AU$289.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Arlo Midtown?

Yep, Arlo Midtown has a secured covered self car park for USD 55 per day.

Does Arlo Midtown serve breakfast?

Yep, visitors love the to-go breakfast here! Available daily from 7:00 AM to 11:00 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Arlo Midtown?

No, Arlo Midtown does not offer an airport shuttle service.

Is there a bar or restaurant at Arlo Midtown?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Arlo Midtown?

Check-in begins at 3:00 PM. Check-out time is noon.

Arlo Midtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 4160 out of 5828 reviews
Rating 8 - Good. 1132 out of 5828 reviews
Rating 6 - Okay. 326 out of 5828 reviews
Rating 4 - Poor. 105 out of 5828 reviews
Rating 2 - Terrible. 105 out of 5828 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Kerri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, close to lots of major attractions, comfy beds.
Stayed 4 nights in Sep 2025

10/10 Excellent

Shani

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so helpful this visit. The hotel is clean and beautiful. The only problem is the parking.
Stayed 1 night in Apr 2025

2/10 Terrible

William

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Get the travel insurance if booking here

I booked a two night stay. my flight was canceled late at night. Re-booked for an early flight in the next morning and went to go check in, to catch a quick nap, but upon showing up, they told me they canceled my reservation for last night and booked my room and there were no rooms available until other guests showed up. I was fully expecting to eat the cost of the first night with my flight being canceled, but to show up and not have a room available that I’d already paid for was pretty frustrating. I’ve never had a hotel through this where I’ve missed a flight and showed up the next day and they didn’t call to check on my status or cancel my room outright and rebooked it. I end up having to wait 2 to 3 hours for room to open up, the rooms themselves are great, but the staff was very confrontational where they said it was my fault for not calling to let them know of my status of flight had been canceled. Nowhere on the listing does it say call if you miss your flight so they don’t cancel your room, it’s understandable to call if you’re getting in late but I showed up at 7 AM to no room.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanly, friendly & attentive staff! Truly a gem we will come back again after this experience!
Stayed 1 night in Jul 2025

10/10 Excellent

Dylan

Stayed 2 nights in Jul 2025

10/10 Excellent

Binta

Stayed 1 night in Jul 2025

10/10 Excellent

Chardonnay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Nery

Stayed 4 nights in Jul 2025

10/10 Excellent

Michael

Stayed 1 night in Mar 2025

8/10 Good

Courtney

Stayed 6 nights in Jul 2025

10/10 Excellent

Niall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Phenomenal Hotel

This is the best hotel I have stayed in in New York. I highly recommend it. I got a room with a terrace, absolutely incredible. Great location. I will definitely be back Thanks for making my trip so memorable Niall Cullen 🇮🇪
Stayed 3 nights in Jul 2025

10/10 Excellent

Julyssa

Stayed 1 night in Jul 2025

10/10 Excellent

Glenne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Stuart

Liked: Cleanliness, property conditions & facilities
They rejected my reservation and I was still charged. This seems criminal.
Stayed 1 night in Jul 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Leah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff are amazing and helpful, room was updated and clean. Perfect for Manhattan, small rooms but expected and all you need. Service was great and lots of perks in the building (cafe, rooftop bar, restaurant, TVs with chromecast in each room). Many elevators, never had to wait. Would highly recommend!
Stayed 2 nights in Jul 2025

10/10 Excellent

Anton

Stayed 1 night in Jul 2025

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! More lighting in the rooms would be great for us ladies to put our make up on.
Stayed 3 nights in Jul 2025

8/10 Good

Patrick

Stayed 1 night in Jul 2025

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!!
Stayed 1 night in Jul 2025

10/10 Excellent

Sheryl

Stayed 3 nights in Jul 2025

10/10 Excellent

Lori A

Stayed 2 nights in Jul 2025

10/10 Excellent

Andi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Lt

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The arlo Midtown is the perfect place the end your night after exploring NY and all the craziness! It’s everything you want from a hotel plus more. Will come back and would like to try the other locations as well
Stayed 2 nights in Jul 2025