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The Westin New York Grand Central

4.5 star property

Photo gallery for The Westin New York Grand Central

Front of property
Premium bedding, down duvets, pillow-top beds, minibar
Meeting facility
Premium bedding, down duvets, pillow-top beds, minibar
Premium bedding, down duvets, pillow-top beds, minibar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air-conditioning
  • Parking available
The current price is AU$383
includes taxes & fees
2 Apr - 3 Apr

Explore the area

View map
212 East 42nd Street, New York, NY, 10017
  • Place, Grand Central Terminal
    ‪5 min walk‬
  • Place, Rockefeller Center
    ‪11 min walk‬
  • Place, Times Square
    ‪16 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪34 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Traditional Room, 1 King Bed

9.2 out of 10
Wonderful
(261 reviews)
  • City view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, minibar

Traditional Room, 2 Double Beds

9.0 out of 10
Wonderful
(191 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(199 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(194 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(31 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(30 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

LCD TV, pay films

Suite, 1 King Bed with Sofa bed

  • City view
  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds

LCD TV, pay films

Suite, 2 Double Beds

  • City view
  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

LCD TV, pay films

Suite, 1 King Bed with Sofa bed

  • City view
  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living room

Presidential Suite, 1 King Bed

  • City view
  • 96 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, minibar

Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

8.4 out of 10
Very good
(6 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, minibar

Traditional Room, 2 Double Beds (Hearing Accessible)

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, minibar

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, minibar

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, minibar

Traditional Room, 1 King Bed (Hearing Accessible)

9.8 out of 10
Exceptional
(16 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, minibar

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • City view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

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4.5 out of 5, Wonderful, 3,172 reviews
The price is AU$316
includes taxes & fees
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About the area

New York

A luxury stay in the heart of New York awaits you at The Westin New York Grand Central. Within just a 15-minute stroll, you'll find Grand Central Terminal and Rockefeller Center. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, Amuse Marketplace & Bar, serves American cuisine and is open for breakfast, lunch and dinner. 16 meeting rooms and a 24-hour business centre are among the business amenities offered. Additionally, you'll find a gym, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6:00 AM and 11 AM. There's also the convenience of valet parking. .Sights within a 20-minute walk of this 4.5-property class Manhattan hotel include Times Square and Empire State Building.

What's nearby

  • Chrysler Building - 2 min walk - 0.2 km
  • Grand Central Terminal - 5 min walk - 0.4 km
  • Rockefeller Center - 11 min walk - 1.0 km
  • Empire State Building - 13 min walk - 1.1 km
  • Times Square - 16 min walk - 1.4 km

Getting around

  • Grand Central - 42 St. Station - 1 min walk
  • 5 Av Station (W. 42nd St.) - 9 min walk
  • LaGuardia Airport (LGA) - 26 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪NAYA - ‬2 min walk
  • ‪Chopt - ‬2 min walk
  • ‪$1.50 Fresh Pizza - ‬2 min walk
  • ‪Sakagura - ‬2 min walk

About this property

The Westin New York Grand Central

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 16 meeting rooms are available.

The luxury The Westin New York Grand Central also features a 24-hour fitness centre, a garden, and laundry facilities. Parking is available for a fee.

This 4.5-star New York hotel is smoke free.

  • 1 building
  • 774 guestrooms or units
  • 41 levels
  • Deli
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Garden
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Westin New York Grand Central offers 774 air-conditioned accommodations with minibars and a safe. This individually furnished accommodation has separate sitting areas. Pillowtop beds feature down duvets and premium bedding. LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This New York hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • In-room WiFi speed: 50+ Mbps

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 100 per day)
  • Valet parking on site (USD 100 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11 AM for a fee: USD 16.25 to 45 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Amuse Marketplace & Bar

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 16 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 41 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50.00 per accommodation, per night
  • Only dogs are allowed
  • Weight limit: 40 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 40.16 per accommodation, per night
The resort fee includes:
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 16.25 to 45 per person
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Self-parking fee: USD 100 per day
  • Valet parking fee: USD 100 per day
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New York Grand Central Westin
Westin Hotel New York Grand Central
Westin New York Grand Central
Helmsley Hotel New York
New York Helmsley Hotel
The New York City Helmsley
Westin New York Grand Central Hotel
Westin Grand Central Hotel
Westin Grand Central
The New York City Helmsley
The Westin York Central York
The Westin New York Grand Central Hotel
The Westin New York Grand Central New York
The Westin New York Grand Central Hotel New York

Frequently asked questions

What is the cancellation policy at The Westin New York Grand Central?

The Westin New York Grand Central offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin New York Grand Central?

As of 1 Apr 2026, prices found for a 1-night stay for 2 adults at The Westin New York Grand Central on 2 Apr 2026 start from AU$383, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin New York Grand Central?

Yep, The Westin New York Grand Central has a self car park for USD 100 per day. A self car park is also available, for a fee.

Are there any beaches close to The Westin New York Grand Central?

The closest beach to The Westin New York Grand Central is Coney Island Beach (20.1 km).

What makes The Westin New York Grand Central a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at The Westin New York Grand Central.

Does The Westin New York Grand Central serve breakfast?

Yeah, our visitors quite like the buffet brekkie here! Served daily between 6:00 AM and 11 AM, this is the perfect spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at The Westin New York Grand Central?

No, The Westin New York Grand Central does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin New York Grand Central?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Westin New York Grand Central?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

The Westin New York Grand Central Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2629 out of 3785 reviews
Rating 8 - Good. 683 out of 3785 reviews
Rating 6 - Okay. 252 out of 3785 reviews
Rating 4 - Poor. 109 out of 3785 reviews
Rating 2 - Terrible. 112 out of 3785 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

chintaka

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2025

6/10 Okay

Jennifer

Stayed 4 nights in Dec 2025

10/10 Excellent

DULCE M

Liked: Cleanliness, amenities, property conditions & facilities
Excelente hotel
Stayed 4 nights in Dec 2025

10/10 Excellent

monica, lawrenceville

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms excellent service!
Stayed 4 nights in Dec 2025

10/10 Excellent

Richard

Liked: Cleanliness
Stayed 4 nights in Dec 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was kept clean everyday. Wish there had been better organized breakfast options. Had an issue with the elevator which no one fixed.
Stayed 4 nights in Dec 2025

8/10 Good

Eeva Liisa Kristiina Parviainen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Check in was less than ideal as told would need to wait until late afternoon to get adjoining rooms , would get call when rooms available -never got call . Rooms not adjoining or even adjacent . After that all staff terrific and stay very enjoyable . Breakfast area too small for large number of guests with free breakfast voucher. Had to wait for 35 minutes to get seated on Sunday morning and still party of 5 had to split up.
Stayed 3 nights in Dec 2025

10/10 Excellent

Conrad

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 4 nights in Dec 2025

8/10 Good

Jill

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, efficient and friendly front desk and housekeeping staff
Stayed 4 nights in Dec 2025

10/10 Excellent

Jeramy

Stayed 4 nights in Dec 2025

10/10 Excellent

thy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good. But very crowded during Christmas week. Wait is about 10-15 minutes before seating. Can’t sit around too long as there’s a long line of people awaiting their turn. Lobby is small and not relaxing as other upscale hotels. Great gym space. Room service is great.
Stayed 6 nights in Dec 2025

10/10 Excellent

Orlando

Stayed 3 nights in Dec 2025

4/10 Poor

Emmanuelle

Travelled with family
Liked: Cleanliness
This is definitely not a 4.5-star hotel (except maybe when it comes to the price). I would rate it a 3.5 at best. We booked a premium bedroom expecting more space (33 m² vs 28 m²), but instead got a small room plus a large L-shaped entrance corridor... essentially an expensive hallway, not usable living space. There were also no complimentary water bottles in the room... you have to request them. The hotel is called Grand Central because it’s close to the station, but it also feels like it. With 41 floors and about 25 rooms per floor, it’s extremely crowded. In the morning, it can take up to 10 minutes just to reach the lobby because elevators are always full. Breakfast is another challenge: unless you arrive very early, getting a table is difficult, so we often chose to eat elsewhere. Service was disappointing. It took multiple requests to get basic things done: the sofa bed wasn’t prepared on arrival, and when it was, only a tiny blanket was provided. Pillows arrived in stages, and water bottles required several reminders. With over 770 rooms, the hotel clearly struggles to deliver attentive service. Finally, don’t forget the $40/day destination fee. And if you have a car, park elsewhere... $140/day for parking is bonkers. We parked two blocks away for $50/day. We will definitely choose another hotel next time we visit Manhattan.
Stayed 4 nights in Dec 2025

10/10 Excellent

Carla Carolina

Liked: Cleanliness, property conditions & facilities
Excellent experience. The hotel is very comfortable, clean, and well located. The staff was friendly and attentive, which made the stay even better. I would definitely come back and highly recommend it.
Stayed 4 nights in Dec 2025

8/10 Good

Mari

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice size rooms. Great location! Quiet at night. Of course you hear NY traffic horns but no issues in our hallways with noice!
Stayed 5 nights in Dec 2025

10/10 Excellent

Eduardo

Stayed 1 night in Dec 2025

8/10 Good

Hamie

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great! Great location!!
Stayed 5 nights in Dec 2025

10/10 Excellent

Bridget

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great location!
Stayed 4 nights in Dec 2025

8/10 Good

Murielle, Rocky Hill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pricey all around but somewhat expected due to location. It was just unfortunate that the staff was unable to accommodate my daughter who was celebrating her BD with (1) a BD treat, especially since they 1st assured us that they would; (2) with a comforter to sleep with after all the money we paid to stay at the property. She was uncomfortable all night long - the pullout bed (mattress) was terrible (very dirty, old, smelly and super uncomfortable). Overall, beautiful property and very courteous staff
Stayed 1 night in Dec 2025

2/10 Terrible

Halina

Stayed 4 nights in Dec 2025

6/10 Okay

Thomas

Travelled with family
The staff was absolutely excellent. The lobby area and the restaurant area was not big enough and we had trouble getting some stuff up to our room such as toilet paper.
Stayed 5 nights in Dec 2025

10/10 Excellent

MICHAEL D

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, nice lobby, roomy rooms
Stayed 4 nights in Dec 2025

10/10 Excellent

Jean

Stayed 5 nights in Dec 2025

10/10 Excellent

Ayaz

Liked: Cleanliness, staff & service, property conditions & facilities
Yes very nice place
Stayed 3 nights in Dec 2025

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at the Westin during the Christmas week past. The hotel was packed and believe its full house but the staff tried their best to maintain the service that we expect from a Westin. Housekeeping had been excellent as we look forward to clean rooms every night we returned. Rooms were clean, showers are well maintained and air conditioning was working very well so my family was kept nice and warm during this cold Winter. Location is excellent, near subway and food around us. We will come back again!
Stayed 6 nights in Dec 2025