Refinery Hotel

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2 bars/lounges, lobby lounge, rooftop bar
2 bars/lounges, lobby lounge, rooftop bar
Exterior
2 bars/lounges, lobby lounge, rooftop bar
Breakfast, lunch, dinner served; American cuisine
Luxury
5.0 star property
9.0

Wonderful

Skyline elegance near Times Square

Vibrant and energetic, this stylish hotel places you steps from Times Square, Bryant Park, and Broadway theatres. Unwind at the rooftop bar with skyline views, savour delicious dining options, and relax in spacious, beautifully designed rooms.

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available
The current price is AU$492
includes taxes & fees
10 May - 11 May

Explore the area

View map
63 W 38th St, New York, New York, NY, 10018
  • Place, 5th Avenue
    ‪3 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Broadway
    ‪6 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪44 min drive‬

Room options

Studio, 1 Queen Bed

8.4 out of 10
Very good
(18 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Studio, 1 King Bed

9.2 out of 10
Wonderful
(26 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds

9.4 out of 10
Exceptional
(38 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Atelier Executive Suite

8.6 out of 10
Excellent
(4 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About the area

New York

A luxury stay in New York awaits you at Refinery Hotel. Within a short 5-minute stroll, you'll find popular places like Bryant Park and 5th Avenue. Highlights at this hotel include 2 bars/lounges, a restaurant and a rooftop terrace. .The restaurant, Parker and Quinn, serves American cuisine and is open for breakfast, lunch and dinner. Winnies is the hotel's own lobby lounge. Additionally, you'll find a gym and a coffee shop/cafe. Each morning full breakfast is available. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Attractions within a 10-minute walk of this 5-property class Manhattan hotel include Broadway and Times Square.

What's nearby

  • 5th Avenue - 3 min walk - 0.3 km
  • Bryant Park - 5 min walk - 0.4 km
  • Times Square - 6 min walk - 0.6 km
  • Broadway - 6 min walk - 0.6 km
  • Empire State Building - 8 min walk - 0.7 km

Getting around

  • 42 St. - Bryant Pk. Station - 2 min walk
  • New York W 32nd St. Station - 7 min walk
  • LaGuardia Airport (LGA) - 29 min drive

Restaurants

  • ‪Culture Espresso - ‬1 min walk
  • ‪Chick-fil-A - ‬1 min walk
  • ‪Parker & Quinn - ‬2 min walk
  • ‪Lelecha - ‬1 min walk
  • ‪Kajiken Ramen かじけん(歌志軒) - ‬1 min walk

About this property

Refinery Hotel

There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. A fitness centre, a rooftop terrace, and a vending machine are also featured at the luxury Refinery Hotel. For a fee, parking is available.

This 5-star New York hotel is smoke free.

  • 1 building
  • 197 guestrooms or units
  • 12 levels
  • 2 bars or lounges
  • Built in 1912
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue
Refinery Hotel offers 197 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Frette Italian sheets, down duvets and premium bedding. 42-inch LCD televisions come with premium cable channels and pay-per-view films.

Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers. Business-friendly amenities include desks, complimentary newspapers and telephones. Fridges, in-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Similar properties

Property amenities

Internet

  • Available in some public areas: High-speed internet

Parking and transport

  • Secured parking on site (USD 72 per day)
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available for a fee: USD 20 to 30 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Parker and Quinn
  • Rooftop Bar
  • Winnies

Things to do

  • Gym

Family friendly

  • In-room cot
  • Refrigerator on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Built in 1912
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300 per accommodation, per stay
  • Resort fee: USD 51.64 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Health club access
  • Internet access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20 to 30 per person
  • Secured self-parking fee: USD 72 per day
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Refinery
Refinery Hotel
Refinery Hotel New York
Refinery New York
Refinery
Refinery Hotel Hotel
Refinery Hotel New York
Refinery Hotel Hotel New York

Frequently asked questions

Is parking available at Refinery Hotel?

Yep, Refinery Hotel has a secured self car park for USD 72 per day. A self car park is also available, for a fee.

How much does it cost to stay at Refinery Hotel?

As of 5 May 2026, prices found for a 1-night stay for 2 adults at Refinery Hotel on 10 May 2026 start from AU$492, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Refinery Hotel?

The closest beach to Refinery Hotel is Coney Island Beach (20.2 km).

What makes Refinery Hotel a romantic place to stay?

Al fresco dining and a bar, as well as Frette Italian sheets and massage services available in the guestrooms, help set the scene for a romantic weekend at Refinery Hotel.

Does Refinery Hotel serve breakfast?

Sure does, full brekkie is available daily.

Is there a free airport shuttle available at Refinery Hotel?

No, Refinery Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Refinery Hotel?

Yep, you can grab a meal at Refinery Hotel's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Refinery Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Refinery Hotel?

Furry friends are welcome at Refinery Hotel, with food and water bowls on offer.

Refinery Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 686 out of 1005 reviews
Rating 8 - Good. 189 out of 1005 reviews
Rating 6 - Okay. 78 out of 1005 reviews
Rating 4 - Poor. 34 out of 1005 reviews
Rating 2 - Terrible. 18 out of 1005 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities
Initially, the check-in person was not friendly I think because we booked online but then a different guy gave us wine and we stayed with our children and we all had a great time
Stayed 1 night in Jan 2026

6/10 Okay

Andrew

Not a five star hotel feeling. Needs some attention / renovation...
Stayed 2 nights in Jan 2026

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Extremely happy with the level of service, details and cleanliness. I have already recommended to friends. Charming boutique hotel.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities
Excellent check in experience, very welcoming staff, loved Winnie the text AI, room lovely and large, food good at restaurant.
Stayed 1 night in Jan 2026

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quiet hotel, friendly staff, great room size, great amenities!
Stayed 2 nights in Jan 2026

10/10 Excellent

Ayan, Redmond

Stayed 2 nights in Jan 2026

6/10 Okay

Ethan

Stayed 3 nights in Jan 2026

8/10 Good

Amanda

Stayed 1 night in Jan 2026

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Great room. Person who checked us was fantastic and accommodating.
Stayed 1 night in Jan 2026

10/10 Excellent

Katherine

Stayed 3 nights in Dec 2025

10/10 Excellent

Claudia

Liked: Cleanliness, amenities, property conditions & facilities
Wi Derrick large clean rooms with Labo products. LOVE IT!
Stayed 2 nights in Jan 2026

10/10 Excellent

K Summer

Stayed 2 nights in Jan 2026

6/10 Okay

min

Stayed 1 night in Jan 2026

10/10 Excellent

susan

Stayed 1 night in Jan 2026

8/10 Good

kenneth, Sudbury

Stayed 2 nights in Jan 2026

10/10 Excellent

Annie

Incredible staff, most comfy beds and plenty of amenities.
Stayed 1 night in Dec 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities
Really impressed , will be back .
Stayed 2 nights in Jan 2026

10/10 Excellent

Mikhail

Stayed 1 night in Jan 2026

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although we did not receive any VIP services. We really like this hotel. The front desk staff was very friendly and helpful. Our room the first night was very noisy. We could hear the street noise even though we were on 11th floor. They switched us with no issues and th second night was much more peaceful. Also the layout of the second room was much better. So just FYI room layouts seem to vary.
Stayed 2 nights in Jan 2026

10/10 Excellent

Renique

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing experience would highly recommend .
Stayed 1 night in Dec 2025

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel! Amazing staff and facility. Great large rooms with super cool decor.ultra comfy beds. Grea bars and restaurants
Stayed 2 nights in Dec 2025

2/10 Terrible

Ruslan

Disliked: Cleanliness, amenities, property conditions & facilities
I visited the hotel the day before my stay and asked the front desk if I could do an early check-in if I arrived a bit earlier than the official time. The receptionist told me that it would be possible as long as a room was available. The next day I arrived about two hours early, but when I asked, they said my room was not ready and that I had to wait. I agreed, left my luggage, parked the car, and came back around 2:30 p.m. to ask again if my room was ready. This time they told me that my room had been given to someone else, so I would have to keep waiting. Since the regular check‑in time was 3:00 p.m., they made me wait until 2:59 and only checked me in exactly at 3:00 p.m. It was very clear to me that the receptionist was being deliberately unhelpful and petty. I was kept waiting for hours with my children, even though the room was available and had been given to another guest, and then my new room was held back until the last possible minute. I am leaving this hotel extremely dissatisfied with the service I received at the front desk.
Stayed 1 night in Dec 2025

10/10 Excellent

Catarina

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely stay. The room was spotless, very spacious, and well maintained. The staff were friendly, welcoming, and always happy to help. Would definitely recommend.
Stayed 4 nights in Dec 2025

10/10 Excellent

Claire

Liked: Cleanliness, amenities, property conditions & facilities
Great location- great staff- great stay
Stayed 4 nights in Dec 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room. Great location! Cozy bar area.
Stayed 3 nights in Dec 2025