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"Reception staff weren’t friendly and not helpful at all.
Stay was overall good, room was clean and spacious enough.
Value for money was good!
Great
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More
The Manhattan at Times Square Hotel puts you in the heart of New York, within steps of popular attractions like Broadway Theatre and Winter Garden Theatre. Highlights at this hotel include free in-room WiFi.
You can enjoy flat-screen TVs with cable channels, and all 685 soundproofed rooms feature coffee/tea makers, free weekday newspapers, and free international calls. Pillowtop beds and premium bedding invite a comfortable night's sleep, and you'll find nice touches like designer toiletries. Free long-distance calls, free local calls, and safes are also available.
This business-friendly hotel offers free WiFi in public areas, a 24-hour fitness center, and a business center. Added amenities include a coffee shop/café, a snack bar/deli, and coffee/tea in a common area. Continental breakfast is available daily between 6:30 AM and 1 PM. There's also the convenience of self parking.
Attractions within a short walk walk of this 4-star Midtown hotel include Gershwin Theater and Times Square.
The Manhattan at Times Square Hotel ratings based on 7 Verified Reviews
Review Summary
3.1
out of 5
3.0 out of 5.0
Room cleanliness3.0 out of 5.0
Service & staff3.5 out of 5.0
Room comfort3.5 out of 5.0
Hotel condition2.5 out of 5.0
Guest reviews for The Manhattan at Times Square Hotel
Everyone (4)Couples (1)Family (2)
4 out of 5
Reception staff weren’t friendly and not helpful at all.
Stay was overall good, room was clean and spacious enough.
Value for money was good!
Great location! Would stay again if returned.
Close enough to everything and a quiet!
Try to get a high level to avoid street noise
Posted by a verified traveller on 29 Dec. 2019
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2 out of 5
It’s in a good location but the room is very run down.. you could hear people in the next room The bed was old and uncomfortable... very disappointed the photos on wotif weren’t a true indication of the room
Posted by a verified traveller on 25 Oct. 2019
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1 out of 5
Worst hotel I’ve ever stayed out. The room wasn’t clean, our towels were dirty and we were not greeted by a friendly woman at reception. The only good thing about this hotel is the friendly bell boys.
Posted by a verified traveller on 8 Jun. 2019
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5 out of 5
Perfect location to Times Square and Central Park let alone Rockefeller
Posted by a verified traveller on 3 Jan. 2019
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4 out of 5
The room we stayed is was tired and in need of updating. The staff were very helpful and friendly which was really great. Located right on Times Square, we found it overwhelming at first
Posted by Linda, from Sydney on 18 Sep. 2018
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1 out of 5
Unhygienic, smelly room, dirty and rundown hotel
Pros:Nothing besides the location in the middle of Times Square.
Cons:Top priority is ensuring good hygiene for every guests. Then stop cheating to get extra money for the hotel and bellman!!!
Location:In the middle of Times Square.
Stayed 4 nights in July, upon arrival we were told about the compulsary 'daily resort fee' for the use of business & fitness centres, free phone calls and water bottle refills, none of which was any use for us. We arrived with 5 large suitcases, 4 carry-on and a car seat. After check-in, the bellman insisted that he would help us with everything although we were totally fine to carry the carry-ons & the car seat as they were small and light. After he delivered all the bags, he told us it's $2 per piece that we owed him. We were so much in disbelief that a hotel employee would cheat in order to get money of us. We ended up paying him in fear of our safety. The room had a funny smell and my daughter immediately had problem with breathing the air so we had to keep the window open all the time and we ran into another problem with the Times Square street noise. Then we noticed there was mildew on the aircon filter - so disguisting! We also found mildew in the bathroom, the sink was blocked so we couldn't use it for too long, broken powerpoints, chipped tiles, dirty corridors on our floor, old and ugly looking roll-away beds stored in the corridor - a very rundown property and in much need of a reno but top priority is hygiene. At times, long queue to get up the elevators & hot inside too. Lobby atmosphere was always busy and messy, like being in a zoo. Totally regretted to have chosen this hotel. Wotif should remove from the its recommendation and put it on the "must not go' list.
Posted by Andi, from Australia on 26 Jul. 2018
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5 out of 5
Times Square
Pros:Location and staff
Cons:Needs to be a little updated
Location:Plenty of places to eat and close to theatres
Great accommodation,friendly staff and perfect place for New Years ball drop.
There's a coffee shop/café on site, as well as a snack bar/deli. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly The Manhattan at Times Square Hotel. For a fee, parking is available. This 4-star New York hotel is smoke free.
685 guestrooms or units
22 levels
Coffee shop
Deli
Business facilities
Breakfast available (surcharge)
Dry cleaning
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Gift shop
Newspapers in lobby (free)
Television in lobby
ATM
Bellhop
Elevator
No smoking on site
Family Friendly Amenities
Family property
Free WiFi
Soundproofed rooms
Snack bar/deli
Refrigerator (on request)
Microwave (on request)
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Self parking (surcharge)
Transport
Airport: LaGuardia Airport (LGA) (17.2 km / 10.7 mi)
Train station: New York W 32nd St. Station (1.9 km / 1.2 mi)
Metro station: 7 Av. Station (E 53rd St.) (0.1 km / 0.1 mi)
Parking: Self parking available for a surcharge
Room Amenities
The Manhattan at Times Square Hotel offers 685 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided daily.
Pillowtop beds
Flat-screen television
Cable channels
Premium channels
Movies for purchase
Refrigerator available
Microwave available
Coffee maker
Luxury bedding
Bathtub or shower
Housekeeping (daily)
Weekday newspapers (free)
International calls (free)
Long distance calls (free)
Local calls (free)
Hair dryer
Laptop safe
Designer toiletries
Telephone
Iron and ironing board
Desk
Blackout drapes
Sound-insulated rooms
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Food & Drink
For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 1 PM.
Hotel Policies
Check-in
Check-in time starts at 4:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children 12 years old and younger stay free when using existing bedding.
Rollaway/extra beds are available for USD 30 per night.
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.
Service animals are allowed
Service animals are exempt from fees/restrictions
Staff temperature checks are conducted regularly
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wear personal protective equipment
Property follows sanitisation practices of SafeStay (AHLA - USA)
Protective clothing is available for guests
Masks are available for guests
Debit cards not accepted
Gloves are available for guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available for breakfast
Individually wrapped food options are available for lunch
Individually wrapped food options are available for dinner
Individually wrapped food options are available through room service
No gap period between guests' stays
Fees
Guests will be asked to pay the following charges at the property:
Deposit: USD 50 per night
Resort fee: USD 40.16 per accommodation, per night
The resort fee includes:
Fitness center access
Business center/computer access
Internet access
Phone calls
Additional inclusions
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Breakfast fee: between USD 6 and USD 15 per person (approximately)
Self parking fee: USD 65 per day
Early check-in is available for a fee (subject to availability, amount varies)
Late check-out is available for a fee (subject to availability, amount varies)
Refrigerator fee: USD 25 per stay
In-room microwave fee: USD 25 per stay
Rollaway bed fee: USD 30 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Manhattan Hotel
Manhattan Times Square
Manhattan Times Square Hotel
The Manhattan At Times Square
The Manhattan at Times Square Hotel Hotel
The Manhattan at Times Square Hotel New York
The Manhattan at Times Square Hotel Hotel New York
You should know
Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
