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Park Lane New York

5.0 star property
Luxury hotel with 2 restaurants and 24-hour fitness centre

Photo gallery for Park Lane New York

Garden
Rooftop bar
Ballroom
Rooftop bar
City view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
The current price is AU$880
includes taxes & fees
12 Oct - 13 Oct

Explore the area

View map
36 Central Park S, New York, NY, 10019
  • Place, Broadway
    ‪10 min walk‬
  • Place, Times Square
    ‪13 min walk‬
  • Place, Rockefeller Center
    ‪14 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪24 min drive‬

Room options

View all photos for Panoramic Room, 1 King Bed, Park View

View from room

Panoramic Room, 1 King Bed, Park View

9.4 out of 10
Exceptional
(15 reviews)

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Bathrobes
Designer toiletries
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, City View

Highlights

Separate sitting area
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
  • 71 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, City View (with Tub Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, City View (with Tub Shower)

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Bathrobes
Designer toiletries
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Park Lane, with Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Park Lane, with Roll-in Shower)

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Bathrobes
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (with Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, City View (with Roll-in Shower)

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Bathrobes
Designer toiletries
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, City View (with Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, City View (with Roll-in Shower)

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Bathrobes
Designer toiletries
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, City View (with Tub Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, City View (with Tub Shower)

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Bathrobes
Designer toiletries
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Park Lane, with Tub Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Park Lane, with Tub Shower)

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Bathrobes
Designer toiletries
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Park Lane)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Park Lane)

8.4 out of 10
Very good
(74 reviews)

Highlights

Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Bathrobes
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible, Park View (Panoramic, with Tub Shower)

View from room

Studio Suite, 2 Queen Beds, Accessible, Park View (Panoramic, with Tub Shower)

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Bathrobes
Designer toiletries
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible, Park View (Panoramic, with Tub Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible, Park View (Panoramic, with Tub Shower)

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Bathrobes
Designer toiletries
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, Park View

View from room

Studio Suite, Park View

Highlights

Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Bathrobes
  • 45 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Studio Suite, Park View

View from room

Panoramic Studio Suite, Park View

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Bathrobes
Designer toiletries
  • 45 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Park Lane, with Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Park Lane, with Roll-in Shower)

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Bathrobes
Designer toiletries
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Bathrobes
Designer toiletries
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, Accessible, Park View (with Tub Shower)

View from room

Studio Suite, Accessible, Park View (with Tub Shower)

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Bathrobes
Designer toiletries
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Park View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Park View

8.0 out of 10
Very good
(18 reviews)

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Bathrobes
Designer toiletries
  • 40 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible, Park View (with Tub Shower)

View from room

Studio Suite, 1 King Bed, Accessible, Park View (with Tub Shower)

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Bathrobes
Designer toiletries
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Panoramic Room, 2 Queen Beds, Park View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Panoramic Room, 2 Queen Beds, Park View

8.8 out of 10
Excellent
(14 reviews)

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Bathrobes
Designer toiletries
  • 40 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible, City View (with Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible, City View (with Roll-in Shower)

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Bathrobes
Designer toiletries
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Park Lane, with Tub Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Park Lane, with Tub Shower)

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Bathrobes
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Panoramic)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Panoramic)

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Bathrobes
Designer toiletries
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View

8.6 out of 10
Excellent
(25 reviews)

Highlights

Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Bathrobes
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Park Lane)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Park Lane)

7.8 out of 10
Good
(11 reviews)

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Bathrobes
Designer toiletries
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Park View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Park View

9.6 out of 10
Exceptional
(21 reviews)

Highlights

Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Bathrobes
  • 40 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

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About the area

New York

A luxury stay in the heart of New York awaits you at Park Lane New York. Within a 5-minute stroll you'll find Central Park and Broadway within a 15-minute walk. Highlights at this eco-friendly hotel include 2 restaurants, a 24-hour gym and a bar/lounge. .The café, Rose Lane Grab & Go, serves American cuisine and is open for breakfast. Darling is the hotel's own rooftop bar. 1500 square feet (139 square metres) of event facilities include 4 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas and a coffee shop/cafe. Each morning buffet breakfast is served between 7:30 AM and 11:00 AM. There's also the convenience of valet parking. .Sights within a 20-minute walk of this 5-property class Manhattan hotel include Rockefeller Center and Times Square.

What's nearby

  • Central Park - 2 min walk - 0.2 km
  • Broadway - 10 min walk - 0.9 km
  • Times Square - 13 min walk - 1.1 km
  • Rockefeller Center - 14 min walk - 1.2 km
  • Grand Central Terminal - 3 min drive - 2.1 km

Getting around

  • 5 Av.-59 St. Station - 3 min walk
  • Grand Central - 42 St. Station - 20 min walk
  • John F. Kennedy International Airport (JFK) - 58 min drive

Restaurants

  • ‪The Oak Room at The Plaza Hotel - ‬1 min walk
  • ‪1 Hotel Central Park - ‬2 min walk
  • ‪Jams - ‬2 min walk
  • ‪The Palm Court - ‬3 min walk
  • Darling

About this property

Park Lane New York

Luxury hotel with 2 restaurants and 24-hour fitness centre
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 4 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1500 square feet (139 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury Park Lane New York. Parking is available for a fee. A complete renovation of Park Lane New York was completed in October 2021.

This 5-star New York hotel is smoke free.

  • 610 guestrooms or units
  • 46 levels
  • 2 dining venues
  • 1500 sq ft of conference space
  • 139 sq. m of conference space
  • Built in 1971
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Park Lane New York offers 610 accommodations with a safe and complimentary newspapers. 30-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Preferred Hotels & Resorts.

Similar properties

Exterior

Thompson Central Park New York, by Hyatt

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,100 reviews
The price is AU$999
includes taxes & fees
5 Oct - 6 Oct
Thompson Central Park New York, by Hyatt

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
It is Park Lane's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Access methods

Staffed front desk

Pets

  • Pets: USD 250 per accommodation, per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per night
  • Resort fee: USD 56.23 per accommodation, per night
The resort fee includes:
  • Business centre/computer access
  • Concierge service
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 75 for adults and from USD 50 for children
  • Valet parking fee: USD 67.00 per day
  • Pet fee: USD 250 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 6-device limit.

Property is also known as

Hotel Lane
Hotel Park Lane
Lane Hotel
Lane Park Hotel
Park Lane Hotel
Helmsley Park Hotel
The Helmsley Park Lane Hotel New York City
Park Lane Hotel New York
Park Lane New York
Park Lane
Park Lane Hotel
Park Lane New York Hotel
Park Lane New York New York
Park Lane New York Hotel New York

Frequently asked questions

What is the cancellation policy at Park Lane New York?

Park Lane New York offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Park Lane New York?

As of 26 Sept 2025, prices found for a 1-night stay for 2 adults at Park Lane New York on 12 Oct 2025 start from AU$794.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Park Lane New York?

Yep, Park Lane New York has valet parking for USD 67.00 per day.

Does Park Lane New York serve breakfast?

Yep, buffet breakfast is served daily between 7:30 AM and 11:00 AM.

Is there a free airport shuttle available at Park Lane New York?

No, Park Lane New York does not offer an airport shuttle service.

Is there a bar or restaurant at Park Lane New York?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Park Lane New York?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Reviews

Park Lane New York Reviews

8.4

Very good

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 947 out of 1624 reviews
Rating 8 - Good. 305 out of 1624 reviews
Rating 6 - Okay. 177 out of 1624 reviews
Rating 4 - Poor. 94 out of 1624 reviews
Rating 2 - Terrible. 101 out of 1624 reviews

Reviews

8/10 Good

JASMIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator accessibility could be easier for guests.
Stayed 2 nights in Jun 2025

2/10 Terrible

lee

Disliked: Staff & service, property conditions & facilities, room comfort
Amazing property location no air-conditioning room was over 80° all night long. The property had no air conditioning throughout.
Stayed 1 night in Jun 2025

10/10 Excellent

Caitlin

Stayed 2 nights in Jun 2025

2/10 Terrible

Verified traveller

There is no AC. And they continued to lie to me saying they would bring a portable AC unit. I would not recommend this hotel, had to switch hotels
Stayed 2 nights in Jun 2025

10/10 Excellent

Sarah

Stayed 1 night in Jun 2025

10/10 Excellent

SHUIHONG

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hospitable! Love this hotel!
Stayed 3 nights in Jun 2025

6/10 Okay

Hanna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The stuff was really nice. Rooms are very old and very not clean. We found someone’s hair and personal stuff from previous people that stayed there. Every time you need an elevator - be ready to wait for 10 minutes minimum.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Vasilios, Albrightsville

Stayed 4 nights in Mar 2025

4/10 Poor

Khalid, Riyadh

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Not as expected based on image
Stayed 4 nights in Jun 2025

2/10 Terrible

Mehreen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Really pathetic room. Left after one night and did not get any money back either from them or Expedia. Never booking through Expedia again
Stayed 4 nights in Jun 2025

8/10 Good

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, with a boutique feel. Hallways were a bit drab, dark.
Stayed 2 nights in May 2025

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Came to spend a few days in the city with our kids and meet some family- lovely hotel, friendly welcoming staff. The room was much larger than I expected, very clean and amazing view of Central Park. We will definitely stay here again.
Stayed 3 nights in Jun 2025

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities, room comfort
All was good except decided not to clean our room one day, after we had requested.
Stayed 3 nights in Jun 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Stayed 4 nights in Jun 2025

10/10 Excellent

Jerry, North Miami

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
excellent hotel in the heart of central park
Stayed 1 night in Jun 2025

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a lovely stay, only critique was the lift that did not work properly and the loud noises from outside, the windows are so thin and even if I was on the 20th floor I could hear everything from the street
Stayed 6 nights in Jun 2025

10/10 Excellent

Fernanda

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Lorraine

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 11 nights in May 2025

10/10 Excellent

Rob

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location across from Central Park. Walking distance to restaurants and theatre area.
Stayed 5 nights in Jun 2025

2/10 Terrible

alan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The air conditioning does not work. The hotel indicated it was a short-lived event but now that I look deeper I see similar complaints going back months. Not in the rooms, the lobby, the bar—there was area of the hotel that wasn’t stuffy or uncomfortable. The rooms could not get cooler than 74 degrees and we stayed in two different rooms after requesting a room change. The hotel had 6 elevators and only two were working. We waiting 15+ minutes going both ways. This hotel is not a luxury property, hasn’t been invested in in years, and honestly should close. Charging $500/night is total rip off. NYC has too many decent hotels to ever stay here.
Stayed 2 nights in Jun 2025

6/10 Okay

Deryn

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Nice enough! The rooftop bar is closed on Sundays and Mondays so keep that in mind when booking your stay. The bellhops are wonderfully helpful and polite but the desk staff tend to have this hilarious superiority complex. I won't stay again only because there are so many great places to stay and staff hospitality is important. Wonderful views!
Stayed 2 nights in May 2025

8/10 Good

sorah

Stayed 2 nights in May 2025

10/10 Excellent

paula

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quite modern and new on a very quiet well located street. The rooms are well appointed with a very comfortable bed and a large couch. Everything was exceptionally clean and the staff very lovely. Highly recommend!!
Stayed 4 nights in Apr 2025