Park Lane New York

5.0 star property
Luxury hotel with 2 restaurants and 24-hour fitness centre

Photo gallery for Park Lane New York

Garden
Property video
Bar (on property)
Bar (on property)
City view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Gym
  • Breakfast available
The current price is AU$669
includes taxes & fees
2 Jan - 3 Jan 2026

Explore the area

View map
36 Central Park S, New York, NY, 10019
  • Place, Central Park
    ‪2 min walk‬
  • Place, Broadway
    ‪10 min walk‬
  • Place, Times Square
    ‪13 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪34 min drive‬

Room options

Room, 1 King Bed, City View

8.4 out of 10
Very good
(28 reviews)

Highlights

Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout curtains
Portable fan
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Park View

9.6 out of 10
Exceptional
(22 reviews)

Highlights

Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout curtains
Portable fan
Private bathroom
  • 40 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Park Lane)

7.8 out of 10
Good
(11 reviews)

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Private bathroom
Hairdryer
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Park View

8.2 out of 10
Very good
(19 reviews)

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Private bathroom
Hairdryer
  • 40 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Private bathroom
Hairdryer
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Panoramic Room, 2 Queen Beds, Park View

8.8 out of 10
Excellent
(14 reviews)

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Private bathroom
Hairdryer
  • 40 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

Panoramic Studio Suite, Park View

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Private bathroom
Hairdryer
  • 45 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Studio Suite, Park View

7.6 out of 10
Good
(4 reviews)

Highlights

Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout curtains
Portable fan
Private bathroom
  • 45 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Park Lane)

8.4 out of 10
Very good
(79 reviews)

Highlights

Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout curtains
Portable fan
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, City View

Highlights

Separate sitting area
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Separate bedroom
Blackout curtains
  • 71 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible, Park View (with Tub Shower)

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Private bathroom
Hairdryer
  • Park view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Park Lane, with Roll-in Shower)

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, Accessible, Park View (with Tub Shower)

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Private bathroom
Hairdryer
  • Park view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Panoramic)

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Private bathroom
Hairdryer
  • Park view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible, City View (with Roll-in Shower)

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Private bathroom
Hairdryer
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Park Lane, with Tub Shower)

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, City View (with Tub Shower)

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Private bathroom
Hairdryer
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Park Lane, with Roll-in Shower)

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, City View (with Roll-in Shower)

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Private bathroom
Hairdryer
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, City View (with Tub Shower)

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Private bathroom
Hairdryer
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, City View (with Roll-in Shower)

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Private bathroom
Hairdryer
  • City view
  • Sleeps 2
  • 1 King Bed

Studio Suite, 2 Queen Beds, Accessible, Park View (Panoramic, with Tub Shower)

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Private bathroom
Hairdryer
  • Park view
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed, Accessible, Park View (Panoramic, with Tub Shower)

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Private bathroom
Hairdryer
  • Park view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Park Lane, with Tub Shower)

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

Panoramic Room, 1 King Bed, Park View

9.4 out of 10
Exceptional
(17 reviews)

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Private bathroom
Hairdryer
  • Park view
  • Sleeps 2
  • 1 King Bed

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About the area

New York

A luxury stay in the heart of New York awaits you at Park Lane New York. Within a 5-minute stroll you'll find Central Park and Broadway within a 15-minute walk. Highlights at this hotel include 2 restaurants, a 24-hour gym and a bar/lounge. .The café, Rose Lane Grab & Go, serves American cuisine and is open for breakfast. Darling Rooftop Bar is the hotel's own bar. 1500 square feet (139 square metres) of event facilities include 4 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas and a coffee shop/cafe. Each morning buffet breakfast is served between 7:30 AM and 11:00 AM. There's also the convenience of valet parking. .Sights within a 20-minute walk of this 5-property class Manhattan hotel include Rockefeller Center and Times Square.

What's nearby

  • Central Park - 2 min walk - 0.2 km
  • 5th Avenue - 3 min walk - 0.3 km
  • Broadway - 10 min walk - 0.9 km
  • Times Square - 13 min walk - 1.1 km
  • Rockefeller Center - 14 min walk - 1.2 km

Getting around

  • 5 Av.-59 St. Station - 3 min walk
  • Grand Central - 42 St. Station - 20 min walk
  • John F. Kennedy International Airport (JFK) - 58 min drive

Restaurants

  • ‪1 Hotel Central Park - ‬2 min walk
  • ‪Jams - ‬2 min walk
  • ‪The Oak Room at The Plaza Hotel - ‬1 min walk
  • ‪The Palm Court - ‬3 min walk
  • ‪Sarabeth's - ‬1 min walk

About this property

Park Lane New York

Luxury hotel with 2 restaurants and 24-hour fitness centre
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 4 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1500 square feet (139 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury Park Lane New York. Parking is available for a fee. A complete renovation of Park Lane New York was completed in October 2021.

This 5-star New York hotel is smoke free.

  • 610 guestrooms or units
  • 46 levels
  • 2 dining venues
  • 1500 sq ft of conference space
  • 139 sq. m of conference space
  • Built in 1971
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Park Lane New York offers 610 accommodations with a safe and complimentary newspapers. 30-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Free in-room WiFi has a 6-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 67 per day)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: USD 75 for adults and USD 50 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Calvert's
  • Darling Rooftop Bar
  • Rose Lane Grab & Go

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,500 square feet of conference space
  • 24-hour business centre
  • 4 meeting rooms
  • Computer station

Outdoors

  • Garden
  • In a regional park
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (79 centimetre high)
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 46 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1971
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - October 2021
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels
  • Streaming services

Food and drink

  • 24-hour room service

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
It is Park Lane's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Access methods

Staffed front desk

Pets

  • Pets: USD 250 per accommodation, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per night
  • Resort fee: USD 56.23 per accommodation, per night
The resort fee includes:
  • Business centre/computer access
  • Concierge service
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 75 for adults and from USD 50 for children
  • Valet parking fee: USD 67.00 per day
  • Pet fee: USD 250 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 6-device limit.

Property is also known as

Hotel Lane
Hotel Park Lane
Lane Hotel
Lane Park Hotel
Park Lane Hotel
Helmsley Park Hotel
The Helmsley Park Lane Hotel New York City
Park Lane Hotel New York
Park Lane New York
Park Lane
Park Lane Hotel
Park Lane New York Hotel
Park Lane New York New York
Park Lane New York Hotel New York

Frequently asked questions

What is the cancellation policy at Park Lane New York?

Park Lane New York offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Park Lane New York?

As of 25 Dec 2025, prices found for a 1-night stay for 2 adults at Park Lane New York on 2 Jan 2026 start from AU$585.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Park Lane New York?

Yep, Park Lane New York has valet parking for USD 67.00 per day.

Does Park Lane New York serve breakfast?

Yep, buffet breakfast is served daily between 7:30 AM and 11:00 AM.

Is there a free airport shuttle available at Park Lane New York?

No, Park Lane New York does not offer an airport shuttle service.

Is there a bar or restaurant at Park Lane New York?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Park Lane New York?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Park Lane New York Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 988 out of 1706 reviews
Rating 8 - Good. 319 out of 1706 reviews
Rating 6 - Okay. 189 out of 1706 reviews
Rating 4 - Poor. 97 out of 1706 reviews
Rating 2 - Terrible. 113 out of 1706 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Valentina

Stayed 2 nights in Aug 2025

8/10 Good

Therese

Stayed 5 nights in Sep 2025

10/10 Excellent

Virginya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here and the hotel staff were wonderful. The hotel is in a great area, steps from Central Park, the rooms were quite spacious for New York and it really had a lot of charm. Again, staff were amazing!
Stayed 2 nights in Sep 2025

8/10 Good

Janice M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

6/10 Okay

ilene

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
HOTEL HAS SEEN BETTER DAYS. ROOM HAD CRACKS IN WALLS AND DEFINITELY NEEDS AN OVERHAUL. BELLMAN WERE GREAT BUT FRONT DESK WAS UNFRIENDLY.
Stayed 2 nights in Sep 2025

10/10 Excellent

SHANNON, granite bay

Stayed 2 nights in Sep 2025

10/10 Excellent

steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here.
Stayed 3 nights in Sep 2025

2/10 Terrible

Hannah Simone

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
When we got to the hotel the staff gave us a room that was used already and not cleaned, we went downstairs to let them know and the front desk was not apologetic at all and very rude to us. We did not have a great experience at all no one helped us with our bags or treated us with a VIP experience and considering this is an upscale hotel they should have been. Would not go back there.
Stayed 3 nights in Sep 2025

2/10 Terrible

Kimmie

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, room comfort

NEVER AGAIN - PARK LANE HOTEL

I booked four rooms at the Park Lane Hotel for 3 nights. Our family and friends were in NYC for the 24th Anniversary of 9/11. We all had three horrible nights of sleep. No AC. The rooms were hot (72 to 76 Fahrenheit) and smelled humid. We all complained numerous times upon arrival and until the end. The manager, Youssef Daoudi, promised to have it repaired. Absolutely NOTHING WAS DONE. No repair, not even water bottles, and no complimentary breakfast. Nothing for our HORRIBLE EXPERIENCE. NEVER AGAIN.
Stayed 3 nights in Sep 2025

10/10 Excellent

Zian

Liked: Property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Beata

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Gerald, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend!

Perfect location, great restaurant, very friendly and helpful staff. My first room had a climate control issue, but they quickly moved me to another room, no drama and no pushback. Great value overall.
Stayed 3 nights in Sep 2025

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Paul in Security saved the day when I left clothes in the drawers and needed them FedEx-ed to me quickly before another flight. Everyone was so nice at our stay down to the people serving coffee. This was also excellent customer service! Would love to stay here again
Stayed 2 nights in Sep 2025

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Rooftop restaurant was closed the entire trip with no explanation.
Stayed 3 nights in Sep 2025

6/10 Okay

Fiorentina

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

8/10 Good

Priscila

Stayed 2 nights in Sep 2025

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

6/10 Okay

matej

Travelled with family
An okey hotel
Stayed 4 nights in Aug 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a beautiful hotel and stay. A little upset the rooftop restaurant/bar was only open for breakfast though. Staff were super friendly and helpful from beginning to end and location next to Central Park and walking distance to the big City attractions are a big plus!!
Stayed 1 night in Sep 2025

10/10 Excellent

Katia

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Isabella, Laredo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue that i had was with the air condition, little old the facilities, but good conditions, the area is great if you like central park, 5th ave shopping, good restaurants around it.
Stayed 5 nights in Sep 2025