"This property was not as modern as it appears in photos. This includes the bathrooms and bedrooms. Staff varied between being very friendly and accomm ... " More
IPod docks, cable TV, and free international calls are featured in all 1331 rooms. Pillowtop beds and premium bedding welcome you to a good night's rest, and other nice touches include free toiletries. Additionally, free long-distance calls, free local calls, and safes are available. Housekeeping is available on request.
District M is open for breakfast and dinner. With 2 lounge bars to choose from, you can enjoy a drink at the hotel. Added amenities include free WiFi in public areas, a gym, and a 24-hour business center. Continental breakfast is available daily between 7 AM and 11:30 AM. There's also self parking, along with the convenience of car rentals on site.
Attractions within a short walk of this 4-star Manhattan hotel include Times Square and Broadway.
29 Mar. 2020 by Maurizio
We appreciate your feedback, Amy. We strive to offer our guests quality service and comfort. However, it's unfortunate that your stay with us was anything less than perfect. We'll be addressing your concerns with the appropriate members of our team. We'd love to see you again in the future to share a more positive experience with you.
21 Feb. 2020 by Maurizio
We appreciate you taking the time to leave us this feedback, ROW NYC. We regret that you had such difficulty during your time with us. We strive to offer quality service and comfort for our guests and it's unfortunate your room wasn't cleaned to the high standards we aspire to provide. We'll be sure to address your feedback with our team moving forward. We do hope you allow us to host you again soon so we can share a more positive experience with you.
There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. There's an onsite 24-hour business center. A computer station is on site and WiFi is free in public spaces. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Row NYC. For a fee, parking is available. This 4-star New York hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Self parking (surcharge)
Row NYC offers 1331 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and refrigerators can be requested.
For a fee, guests can enjoy continental breakfast daily from 7 AM to 11:30 AM.
District M - This bar serves breakfast, dinner, and light fare.
City Kitchen - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Recreational amenities at the hotel include a fitness center.
Special check-in instructions:
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property will place an authorization 48 hours prior to arrival for the first night's stay for all bookings.
This property has a smoking penalty fee of USD 400 per stay.
Row NYC can accept packages for all arriving and in-house guests. Packages should not be sent to the hotel until 3 days prior to the guest arrival. Row NYC will apply a package handling fee to each item received at the hotel loading dock.
Groups of 10 persons or more are subject to a baggage fee. Guests expecting to receive packages at the hotel must contact the hotel in advance. Fees may apply.
To take advantage of Row NYC's new mobile check-in option, please contact the property in advance.
This hotel will place an authorization for USD 50 per night on the guest credit card at check-in for incidentals.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.