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Hotel 309

2.0 star property

Photo gallery for Hotel 309

Front of property
Standard Room | Living area
Reception
In-room safe, blackout curtains, iron/ironing board, WiFi
Terrace/patio

Reviews

5.8 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk
  • Kitchen

Explore the area

View map
309 W 14th St, New York, NY, 10014
  • Place, Chelsea Market
    ‪2 min walk‬
  • Place, The High Line Park
    ‪6 min walk‬
  • Place, Hudson River Park
    ‪6 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Shared Bathroom

Standard Room, 1 Queen Bed, Shared Bathroom

Standard Room, 1 Queen Bed, Shared Bathroom

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed, Private Bathroom

In-room safe, blackout curtains, iron/ironing board, WiFi

Deluxe Room, 1 Queen Bed with Sofa bed, Private Bathroom

  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

New York

At Hotel 309 you'll be within just a 10-minute stroll of popular attractions like The High Line Park and Hudson River Park. Highlights at this hotel include in-room kitchenettes. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a garden. Other amenities include tour/ticket assistance, luggage storage and a front desk safe. .Attractions within a 15-minute walk of this Manhattan hotel include New York University and 5th Avenue.

What's nearby

  • Chelsea Market - 2 min walk - 0.2 km
  • The High Line Park - 6 min walk - 0.6 km
  • Whitney Museum of American Art - 6 min walk - 0.6 km
  • Hudson River Park - 6 min walk - 0.6 km
  • New York University - 11 min walk - 0.9 km

Getting around

  • 8 Av. Station (W 14th St.) - 1 min walk
  • New York 14th St. Station - 8 min walk
  • John F. Kennedy International Airport (JFK) - 57 min drive

Restaurants

  • ‪Grace's - ‬1 min walk
  • ‪Xi'an Famous Foods - ‬2 min walk
  • ‪Ramen Ishida Chelsea - ‬2 min walk
  • ‪McKenna's Pub - ‬1 min walk
  • ‪Sappe - ‬2 min walk

About this property

Hotel 309

As a guest of Hotel 309, you'll find tour/ticket assistance, a garden, and a front desk safe. WiFi is free in public spaces.

This New York hotel is smoke free.

  • 1 building
  • 28 guestrooms or units
  • 5 levels
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • No smoking on site
Hotel 309 offers 28 accommodations with a safe and coffee/tea makers. Kitchenettes offer fridges and microwaves.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Televisions come with satellite channels. Additionally, rooms include an iron/ironing board and blackout curtains.

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Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • No lift

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts major credit cards, Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • One child aged 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

309 Hotel
309 New York
Hotel 309
Hotel 309 New York
Hotel 309 Hotel
Hotel 309 New York
Hotel 309 Hotel New York

Frequently asked questions

What is the cancellation policy at Hotel 309?

Hotel 309 offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Hotel 309?

The closest beach to Hotel 309 is Coney Island Beach (18.8 km).

Is there a free airport shuttle available at Hotel 309?

No, Hotel 309 does not offer an airport shuttle service.

What time are check-in & check-out at Hotel 309?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel 309?

No, pets are not allowed.

Hotel 309 Reviews

Reviews

5.8
Rating 10 - Excellent. 140 out of 1000 reviews
Rating 8 - Good. 230 out of 1000 reviews
Rating 6 - Okay. 212 out of 1000 reviews
Rating 4 - Poor. 183 out of 1000 reviews
Rating 2 - Terrible. 235 out of 1000 reviews

5.8/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.2/10

Property conditions & facilities

Reviews

4/10 Poor

Mason

Stayed 2 nights in Dec 2025

6/10 Okay

Gabriel

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Toiletries as Soap, Haur Dryer, Iron absent, Standard Assorted Hotel Towels absent, Aesthetics a no no for Chipped Doors and Paint everywhere, Bathroom Fixtures Rusty. Basically we have had to asked for everything for our hygiene, no a/c therefore no air circulation so we asked for a vent. My family Felt very uncomfortable. Basically room’s charged at a great discount approx two hundred a night just for the location and not for the comfort nor hospitality of hotel experience.
Stayed 3 nights in Nov 2025

6/10 Okay

Nevaeh Jessica

The hotel was in a good local easy access to many local shops, restaurants and public transport. The staff was friendly in the hotel and the price was very affordable for NYC.
Stayed 3 nights in Dec 2025

6/10 Okay

Peyton

Stayed 3 nights in Dec 2025

8/10 Good

Cindee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly . We chose to stay on the bottom floor so we didn’t have to climb stairs. It was very quiet at night. We didn’t hear other guests or street noise. So much better than when we stayed in Times Square. We did hear workers and people at the front desk but that’s when I was already awake. Great accommodations for the price. Would stay again. Also, VERY conveniently located to the subway. One building away. Easy travel uptown and downtown.
Stayed 2 nights in Dec 2025

6/10 Okay

Kauane

Stayed 2 nights in Nov 2025

10/10 Excellent

Norma Soledad

Stayed 2 nights in Nov 2025

8/10 Good

Rada

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in an excellent location on the Subway line and Chelsea Market and Starbucks Roastery just a block away. The neighborhood is pretty safe. Our room was clean and comfortable. It had a little kitchenette with a sink, a coffee maker, a microwave. Shared bathroom was not a problem at all!
Stayed 2 nights in Nov 2025

4/10 Poor

Charlie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Location was good, very close to subway and Chelsea market. They were also nice to let us store our luggage when we checked out and let us check in early. However, the rooms were very dirty, with years of dust gathered and heating could not be turned off. Walls were thin so you could hear everything. The shared bathrooms were disgusting, very unclean and the shower didn’t work well.
Stayed 2 nights in Nov 2025

4/10 Poor

Andrea

Disliked: Cleanliness, amenities
Photos are deceiving. There was mold and the shared bathrooms didn’t have working locks.
Stayed 2 nights in Nov 2025

2/10 Terrible

Shanika

Disliked: Cleanliness, amenities
There was a building cat in my room when I arrived. I have severe allergies to pet hair. The room smelled like smoke.
Stayed 3 nights in Nov 2025

10/10 Excellent

Julie

Stayed 4 nights in Nov 2025

10/10 Excellent

Giorgi

Stayed 2 nights in Oct 2025

8/10 Good

Katie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Affordable. Excellent location. No frills.
Stayed 2 nights in Oct 2025

8/10 Good

Mark

Stayed 3 nights in Nov 2025

4/10 Poor

Ivana

Stayed 2 nights in Nov 2025

10/10 Excellent

Lesly

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect Location 10/10👍
Stayed 3 nights in Sep 2025

10/10 Excellent

Dylan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and helpful staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Daniel

Clean
Stayed 3 nights in Oct 2025

10/10 Excellent

Nathaniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

2/10 Terrible

Aaron

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

2/10 Terrible

Cengiz

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible
Stayed 6 nights in Aug 2025

8/10 Good

Amanvir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and helpful staff
Stayed 8 nights in Sep 2025

6/10 Okay

rabia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Vanessa

Liked: Cleanliness
Yes
Stayed 2 nights in Oct 2025