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Hotel 309

2.0 star property
Hotel with a 24-hour front desk, a short walk to The High Line Park

Photo gallery for Hotel 309

Terrace/patio
In-room safe, blackout curtains, iron/ironing board, WiFi
Fridge, microwave, coffee/tea maker
Property entrance
Reception

Popular amenities

  • Kitchen
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
309 W 14th St, New York, NY, 10014
  • Madison Square Garden
    ‪19 min walk‬
  • Empire State Building
    ‪4 min drive‬
  • Times Square
    ‪4 min drive‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪27 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed, Private Bathroom

In-room safe, blackout curtains, iron/ironing board, WiFi

Deluxe Room, 1 Queen Bed with Sofa bed, Private Bathroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Fridge
TV
Blackout curtains
Private bathroom
  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Shared Bathroom

Standard Room, 1 Queen Bed, Shared Bathroom

Standard Room, 1 Queen Bed, Shared Bathroom

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Fridge
TV
Blackout curtains
Shower/bath combination
Hairdryer
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

New York

At Hotel 309 you'll be within just a 15-minute stroll of popular places like 5th Avenue and The High Line Park. Highlights at this hotel include in-room kitchenettes. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a garden. Other amenities include tour/ticket assistance, luggage storage and a front desk safe. .Attractions within a 15-minute walk of this Manhattan hotel include Chelsea Hotel and Washington Square Park.

What's nearby

  • Madison Square Garden - 19 min walk - 1.6 km
  • New York University - 3 min drive - 1.8 km
  • Empire State Building - 4 min drive - 2.2 km
  • Times Square - 4 min drive - 2.5 km
  • Broadway - 4 min drive - 2.5 km

Getting around

  • 8 Av. Station (W 14th St.) - 1 min walk
  • New York 14th St. Station - 8 min walk
  • John F. Kennedy International Airport (JFK) - 57 min drive

Restaurants

  • ‪Jack's Wife Freda - ‬3 min walk
  • ‪McKenna's Pub - ‬2 min walk
  • ‪Xi'an Famous Foods - ‬2 min walk
  • ‪Fabrique - ‬3 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Hotel 309

Hotel with a 24-hour front desk, a short walk to The High Line Park
As a guest of Hotel 309, you'll find tour/ticket assistance, a garden, and a front desk safe. WiFi is free in public spaces.

This New York hotel is smoke free.

  • 1 building
  • 28 guestrooms or units
  • 5 levels
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • No smoking on site
Hotel 309 offers 28 accommodations with a safe and coffee/tea makers. Kitchenettes offer fridges and microwaves.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Televisions come with satellite channels. Additionally, rooms include an iron/ironing board and blackout curtains.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • No lift

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts major credit cards, Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • One child aged 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

309 Hotel
309 New York
Hotel 309
Hotel 309 New York
Hotel 309 Hotel
Hotel 309 New York
Hotel 309 Hotel New York

Frequently asked questions

What is the cancellation policy at Hotel 309?

Hotel 309 offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Hotel 309?

The closest beach to Hotel 309 is Coney Island Beach (18.8 km).

Is there a free airport shuttle available at Hotel 309?

No, Hotel 309 does not offer an airport shuttle service.

What time are check-in & check-out at Hotel 309?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel 309?

No, pets are not allowed.

Hotel 309 Reviews

Reviews

5.8
Rating 10 - Excellent. 122 out of 985 reviews
Rating 8 - Good. 226 out of 985 reviews
Rating 6 - Okay. 210 out of 985 reviews
Rating 4 - Poor. 192 out of 985 reviews
Rating 2 - Terrible. 235 out of 985 reviews

5.6/10

Cleanliness

6.4/10

Staff & service

5.6/10

Amenities

5.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Luis

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
The location of the property is excellent, subway just around the corner and overthought rooms are small, they are quiet and clean.
Stayed 6 nights in Apr 2025

10/10 Excellent

Camilo, Bogota

Liked: Staff & service, amenities, property conditions & facilities
Great
Stayed 13 nights in Apr 2025

4/10 Poor

Liz

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The location was great. The staff were also good. We didn’t interact with them much but they let us check in early, which was nice. The rooms themselves are pretty yucky, no bugs or anything but a cheap room a good place to stay in a pinch if you are concerned with budget.
Stayed 3 nights in Apr 2025

10/10 Excellent

maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location
Stayed 2 nights in Apr 2025

6/10 Okay

Kwang Meng Andy

Acceptable for the price

It is clean and good value enough for the cost. But things could be improved like cleaning the toilet and throwing unwanted toiletries away. Allocating low level for people with big luggages as it has no elevator. Overall it is good enough for solo trips and not if you are traveling with family.
Stayed 2 nights in Apr 2025

10/10 Excellent

Eliana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good service and nice employees

Our room had a queen bed and we were three, so they gave us a foldable bed for one with no problem. We did the check in early with no issues. The manager is really nice. There are two bathrooms in each floor and were very clean. There was a very cute cat that came into our room frequently. They have free umbrellas for 24 hours. We lost one of our keys and the manager gave us another one with no fee. Very good location and good price. Everything was easygoing.
Nice view
Stayed 6 nights in Mar 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

6/10 Okay

john frederick

Stayed 3 nights in Mar 2025

8/10 Good

Leonardo

Stayed 5 nights in Mar 2025

8/10 Good

Dallana

Stayed 2 nights in Mar 2025

10/10 Excellent

Carlos

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

10/10 Excellent

Loretta

Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

You get what you pay for

Not a very clean hotel, bathrooms were not cleaned regularly and didn’t have hand soap or hand towels. The door keys didn’t work half the time and the check in staff was not helpful and did not explain the hotel (i.e bathroom location, hotel policies, etc). Would not stay here again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our room was no frills and the furniture/decor didn't match, but we weren't looking for frills and matching furniture/decor. We were looking for a place that was clean, convenient, and safe, and that's what we got. In addition, the management was very accommodating. My husband was not able to climb stairs at this time, and they assigned us to a first-floor room without any hassle. In addition, we had to leave early due to a snow storm, and they easily refunded our second night stay without any hassle. We will stay here again.
Stayed 2 nights in Feb 2025

8/10 Good

Diogenes Emilio

Business traveller, Travelled with family
Liked: Staff & service
Stayed 5 nights in Jan 2025

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay at Hotel 309! A friend and I spent three nights here during my first-ever trip to NYC. Earlier in the week, I stayed at a Hilton in midtown for a work conference, and honestly—this place outshined that experience in so many ways. Is Hotel 309 fancy? Nope. Does it have a restaurant, bar, or lobby? Also no. But what it does offer is an affordable, cozy stay that feels more like a studio apartment than a traditional hotel. You get a private bath, great rates, and an unbeatable location with easy access to Chelsea and the West Village. There’s even a CVS and a subway stop right at the end of the block—so convenient! Bonus points for the in-room fridge, microwave, and coffeemaker, which the midtown Hilton didn’t have. This stay was truly greater than the sum of its parts—hence my 5-star overall rating (even if the individual aspects got 4 stars). I’d absolutely stay here again!
Stayed 3 nights in Jan 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Steve

Stayed 2 nights in Dec 2024

4/10 Poor

Lidia

Travelled with family
Stayed 4 nights in Jan 2025

2/10 Terrible

Ali

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Genesis, Gainesville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good and affordable location in NYC. We did enjoy the Pizza place, The Chicken, and the cookie places across the street, and there was a CVS right around the corner. This is an older location but has a rustic feel. Please be advised (as noted above) that there are no Elavators. Also, there is a kitty who stays in the hallways. The staff was friendly and the sharable restrooms are great, especially if you are sharing a room and need to shower or use the restroom if the one you have is occupied.
Stayed 3 nights in Dec 2024

2/10 Terrible

Melanie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay a million miles away

We did not stay. We booked a private bathroom but were given a shared one. (With the entire floor) The toilet had feces on it... The faucet had black mold or mildew. There was a cat that followed us from the stairs into our bedroom and onto the bed. We left. Nothing about this hotel felt safe and nothing about it was remotely clean or hygienic. I've stayed in hostels that are better.
Stayed 2 nights in Dec 2024

6/10 Okay

Mark

Stayed 2 nights in Nov 2024

8/10 Good

Jasmine

Travelled with partner
Liked: Staff & service, amenities
Close to everything, so very walkable. Difficult with car though because there is very little over night parking in the area.
Stayed 2 nights in Dec 2024

2/10 Terrible

Delos

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived it took over 30 min for any one to come to the door we call the desk number seven times and ring the doorbell the desk person was doing something in the laundry room he looked and saw us at the door but came to the door about 20 min later They do not prove wash rags for your use so bring your own the building is about 80 yeas old and the rooms are very small if you only need a place to sleep it ok the location is great right in the middle of a lot of restaurants and shops and only about 200 yards from the subway trains but I will never stay here again
Stayed 2 nights in Dec 2024