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The Westin New York at Times Square

4.5 star property
Luxury hotel with 24-hour fitness centre and 24-hour front desk

Photo gallery for The Westin New York at Times Square

Bar (on property)
Lobby
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Pet-friendly
  • Free WiFi
The current price is AU$487
includes taxes & fees
11 May - 12 May

Explore the area

Map
270 W 43rd Street, New York, NY, 10036
  • Times Square
    ‪4 min walk‬
  • Broadway
    ‪5 min walk‬
  • Madison Square Garden
    ‪10 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪38 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking, River View

Suite, 1 Bedroom, Non Smoking, River View

Suite, 1 Bedroom, Non Smoking, River View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View, Corner (Non-Smoking)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, City View, Corner (Non-Smoking)

Highlights

Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking (View)

Premium Room, 2 Double Beds, Non Smoking (View)

Premium Room, 2 Double Beds, Non Smoking (View)

Highlights

Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds, Non Smoking, City View

Highlights

Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Traditional Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking, City View (Corner)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Traditional Room, 1 King Bed, Non Smoking, City View (Corner)

Highlights

Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Traditional Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Bathrobes
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, River View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking, River View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Non Smoking, Corner

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Grand Room, 1 King Bed, Non Smoking, Corner

Highlights

Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking (View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Non Smoking (View)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Hairdryer
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Grand Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Grand Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking (View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Non Smoking (View)

Highlights

Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, Corner (View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Non Smoking, Corner (View)

Highlights

Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Grand Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Non Smoking (View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Non Smoking (View)

Highlights

Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Grand Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Grand Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Grand Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking (View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Non Smoking (View)

Highlights

Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Non Smoking (Hearing Accessible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Grand Room, 1 King Bed, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

New York

A luxury stay in the heart of New York awaits you at The Westin New York at Times Square. Within a short 5-minute stroll, you'll find popular places like Times Square and Broadway. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .Foundry Bar serves American cuisine and is open for dinner. 27756 square feet (2579 square metres) of event facilities include 27 meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas and a gym. Buffet breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:30 AM. There's also the convenience of valet parking. .Attractions within a 10-minute walk of this 4.5-property class Manhattan hotel include Bryant Park and 5th Avenue.

What's nearby

  • Times Square - 4 min walk - 0.4 km
  • Broadway - 5 min walk - 0.5 km
  • Madison Square Garden - 10 min walk - 0.9 km
  • Rockefeller Center - 13 min walk - 1.1 km
  • Grand Central Terminal - 14 min walk - 1.2 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 1 min walk
  • Grand Central - 42 St. Station - 12 min walk
  • LaGuardia Airport (LGA) - 38 min drive

Restaurants

  • ‪Europan Cafe - ‬1 min walk
  • ‪Famous Famiglia - ‬1 min walk
  • ‪Shake Shack - ‬1 min walk
  • ‪Chick-fil-A - ‬1 min walk
  • ‪Roxy Diner - ‬1 min walk

About this property

The Westin New York at Times Square

Luxury hotel with 24-hour fitness centre and 24-hour front desk
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and 27 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 27756 square feet (2579 square metres) and includes conference space. A 24-hour fitness centre, a library, and gift shops/newsstands are also featured at the luxury The Westin New York at Times Square. You'll have access to the health club at a partner property. Parking is available for a fee.

This 4.5-star New York hotel is smoke free.

  • 873 guestrooms or units
  • 45 levels
  • 27756 sq ft of conference space
  • 2579 sq. m of conference space
  • Built in 2002
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
The Westin New York at Times Square offers 873 accommodations with iPod docking stations and a safe. Televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. In-room massages, hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 16.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 65 per day)
  • Valet parking on site (USD 95 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; USD 29 to 36 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Foundry Bar
  • Foundry Kitchen

Things to do

  • 24-hour gym
  • Library
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 27 meeting rooms
  • 27,756 square feet of conference space
  • Business centre
  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay
  • Destination fee: USD 45.90 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 29 to 36 per person
  • Fee for in-room wireless Internet: USD 16.95 per day (rates may vary)
  • Self-parking fee: USD 65 per day
  • Valet parking fee: USD 95 per day
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New York Times Square Westin
Westin Hotel New York Times Square
Westin New York Times Square
Westin New York Times Square Hotel
Westin Hotel New York
Westin Times Square
The Westin New York At Times Square Hotel New York City
Westin New York City
New York City Westin
Westin Hotel
The Westin New York At Times Square Hotel City
Westin New York at Times Square
The Westin New York at Times Square Hotel
The Westin New York at Times Square New York
The Westin New York at Times Square Hotel New York

Frequently asked questions

What is the cancellation policy at The Westin New York at Times Square?

The Westin New York at Times Square offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin New York at Times Square?

As of 1 May 2025, prices found for a 1-night stay for 2 adults at The Westin New York at Times Square on 11 May 2025 start from AU$415.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin New York at Times Square?

Yep, The Westin New York at Times Square has a self car park for USD 65 per day.

What makes The Westin New York at Times Square a romantic place to stay?

A lounge bar and 24-hour room service, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at The Westin New York at Times Square.

Does The Westin New York at Times Square serve breakfast?

Sure does, buffet breakfast is on offer weekdays between 7:00 AM and 11:00 AM and on weekends from 7:00 AM to 11:30 AM.

Is there a free airport shuttle available at The Westin New York at Times Square?

No, The Westin New York at Times Square does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin New York at Times Square?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Westin New York at Times Square?

Check-in begins at 4 PM. Check-out time is noon.

The Westin New York at Times Square Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2977 out of 4750 reviews
Rating 8 - Good. 1049 out of 4750 reviews
Rating 6 - Okay. 418 out of 4750 reviews
Rating 4 - Poor. 157 out of 4750 reviews
Rating 2 - Terrible. 149 out of 4750 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities
Our stay at the Weston was great! Very clean and the staff was great. The one thing I was surprised at was the lack of counter space in the bathroom. It ended up to be no big deal, but I usually bring a lot of toiletries and I like to have a place to put them near the bathroom sink. Otherwise, everything else was great.
Stayed 3 nights in Jan 2025

8/10 Good

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Westin Times Square served my travel needs. Convenient location close to subway station. Everything was in close walking distance. The room and amenities were acceptable and what I needed.
Stayed 2 nights in Jan 2025

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an awesome family vacation here
Stayed 3 nights in Jan 2025

8/10 Good

Karen, Vestal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here for a business trip. Everything was nice.
Stayed 4 nights in Jan 2025

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property is in excellent condition. The attention and service of the staff are excellent and wonderful.
Stayed 3 nights in Jan 2025

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place in the center of the action

Stayed at The Westin New York at Times Square with friends to enjoy Christmas-time in NYC. The hotel was very clean, staff were courteous, and the breakfast was great. I paid extra to have the daily breakfast included in my stay, and it was well worth the expense. There is also a really nice cafe just around the corner from the entrance, for those who want options for breakfast.
Stayed 3 nights in Dec 2024

10/10 Excellent

Yagna

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Jan 2025

10/10 Excellent

Ariaxna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in NYC, central in respect to all attractions which made it very convenient. Would consider staying a the location again when we return to the city.
Stayed 4 nights in Jan 2025

10/10 Excellent

Heilen

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 4 nights in Jan 2025

10/10 Excellent

Ernest

Stayed 4 nights in Dec 2024

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good location to walk down 42nd St and be at the southern tip of Times Square or along 8th Ave for great theater. Front desk was solid, in hotel store was really well stocked. In house restaurants were closed from 10:00 ish to 5:00 ish. I loved the in room water bottles supplied daily.
Stayed 3 nights in Jan 2025

10/10 Excellent

Kristen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our daughter’s tenth birthday and they gave us a free upgrade to the 43rd floor. Gorgeous view! It was our first time in NYC and we can’t wait to go back. Beautifully located in the middle of time square. Subway access right at the corner. Times eatery across the street was delicious. Absolutely loved everything about this hotel.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful place to stay. The location was perfect for all the things we wanted to do.
Stayed 4 nights in Dec 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Property conditions & facilities
Package reception is too expensive
Stayed 5 nights in Jan 2025

10/10 Excellent

Imtiaz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always enjoy staying at The Westin. This was our first time in NyC. Loved the area (if you don’t mind a few honking horns ☺️). Short walking distance to the main area of Times Square. Great food! Thank you for a great experience!
Stayed 2 nights in Jan 2025

6/10 Okay

Tessia

Travelled with family and small children
Very close to timesquare
Stayed 1 night in Jan 2025

2/10 Terrible

Jacquelyn

Disliked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Jessica

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! 1st time in NY ans will def rerurn to the westin.
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Shaquita

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Jan 2025

10/10 Excellent

Susan

Location
Stayed 2 nights in Jan 2025

8/10 Good

Hugo Alexander Mora

Stayed 2 nights in Jan 2025

6/10 Okay

Samantha

Travelled with family
The water was very hot no matter what faucet you used. The fees associated with the room were very high and the fee to park $165 was outrageous. Not sure if I will be going back next year! The rooms are supposed to be smoke free but all you can smell is pot coming from the different rooms, not everyone is into that and some people get sick from the smell !!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Cormac

Stayed 4 nights in Dec 2024