The Westin New York at Times Square

4.5 star property
Luxury hotel with 24-hour fitness centre and 24-hour front desk

Photo gallery for The Westin New York at Times Square

Bar (on property)
Exterior
Bar (on property)
1 bedroom, hypo-allergenic bedding, in-room safe, desk
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Pet-friendly
  • Free WiFi
  • Gym
The current price is AU$548
includes taxes & fees
1 Sept - 2 Sept

Explore the area

View map
270 W 43rd Street, New York, NY, 10036
  • Times Square
    ‪3 min walk‬
  • Broadway
    ‪3 min walk‬
  • Madison Square Garden
    ‪13 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪13 min drive‬

Room options

Suite, 1 Bedroom, River View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, City View, Corner (Non-Smoking)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Double Beds (View)

8.6 out of 10
Excellent
(98 reviews)

Highlights

Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Non Smoking, City View

9.2 out of 10
Wonderful
(41 reviews)

Highlights

Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Non Smoking, City View

9.0 out of 10
Wonderful
(42 reviews)

Highlights

Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(360 reviews)

Highlights

Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed, Non Smoking, City View (Corner)

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(472 reviews)

Highlights

Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Bathrobes
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, River View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Grand Room, 1 King Bed, Non Smoking, Corner

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed (View)

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Bathrobes
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Grand Room, 2 Queen Beds

8.4 out of 10
Very good
(120 reviews)

Highlights

Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 1 King Bed

9.2 out of 10
Wonderful
(24 reviews)

Highlights

Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed (View)

9.2 out of 10
Wonderful
(42 reviews)

Highlights

Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking (Corner)

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Grand Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Non Smoking (View)

Highlights

Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Grand Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-in Shwr)

7.6 out of 10
Good
(12 reviews)

Highlights

Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Grand Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking (View)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Grand Room, 1 King Bed, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

New York

A luxury stay in the heart of New York awaits you at The Westin New York at Times Square. Within a short 5-minute stroll, you'll find popular places like Times Square and Broadway. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .Foundry Bar serves American cuisine and is open for dinner. 27756 square feet (2579 square metres) of event facilities include 27 meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas and a gym. Buffet breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:30 AM. There's also the convenience of valet parking. .Attractions within a 10-minute walk of this 4.5-property class Manhattan hotel include Bryant Park and 5th Avenue.

What's nearby

  • Times Square - 3 min walk - 0.3 km
  • Broadway - 3 min walk - 0.3 km
  • Rockefeller Center - 10 min walk - 0.9 km
  • Madison Square Garden - 13 min walk - 1.1 km
  • Grand Central Terminal - 14 min walk - 1.2 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 1 min walk
  • Grand Central - 42 St. Station - 12 min walk
  • LaGuardia Airport (LGA) - 38 min drive

Restaurants

  • ‪Europan Cafe - ‬1 min walk
  • ‪Famous Famiglia Pizza - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Carlo's Bake Shop - ‬2 min walk
  • ‪Chick-fil-A - ‬1 min walk

About this property

The Westin New York at Times Square

Luxury hotel with 24-hour fitness centre and 24-hour front desk
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and 27 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 27756 square feet (2579 square metres) and includes conference space. A 24-hour fitness centre, a library, and gift shops/newsstands are also featured at the luxury The Westin New York at Times Square. You'll have access to the health club at a partner property. Parking is available for a fee.

This 4.5-star New York hotel is smoke free.

  • 873 guestrooms or units
  • 45 levels
  • 27756 sq ft of conference space
  • 2579 sq. m of conference space
  • Built in 2002
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
The Westin New York at Times Square offers 873 accommodations with iPod docking stations and a safe. Televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. In-room massages, hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 16.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 65 per day)
  • Valet parking on site (USD 95 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; USD 29 to 36 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Foundry Bar
  • Foundry Kitchen

Things to do

  • 24-hour gym
  • Library
  • Shopping
  • TV in common areas

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 27 meeting rooms
  • 27,756 square feet of conference space
  • Business centre
  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 45 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2002
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay
  • Destination fee: USD 45.90 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 29 to 36 per person
  • Fee for in-room wireless Internet: USD 16.95 per day (rates may vary)
  • Self-parking fee: USD 65 per day
  • Valet parking fee: USD 95 per day
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New York Times Square Westin
Westin Hotel New York Times Square
Westin New York Times Square
Westin New York Times Square Hotel
Westin Hotel New York
Westin Times Square
The Westin New York At Times Square Hotel New York City
Westin New York City
New York City Westin
Westin Hotel
The Westin New York At Times Square Hotel City
Westin New York at Times Square
The Westin New York at Times Square Hotel
The Westin New York at Times Square New York
The Westin New York at Times Square Hotel New York

Frequently asked questions

What is the cancellation policy at The Westin New York at Times Square?

The Westin New York at Times Square offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin New York at Times Square?

As of 30 Aug 2025, prices found for a 1-night stay for 2 adults at The Westin New York at Times Square on 1 Sept 2025 start from AU$478.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin New York at Times Square?

Yep, The Westin New York at Times Square has a self car park for USD 65 per day.

What makes The Westin New York at Times Square a romantic place to stay?

A lounge bar and 24-hour room service, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at The Westin New York at Times Square.

Does The Westin New York at Times Square serve breakfast?

Sure does, buffet breakfast is on offer weekdays between 7:00 AM and 11:00 AM and on weekends from 7:00 AM to 11:30 AM.

Is there a free airport shuttle available at The Westin New York at Times Square?

No, The Westin New York at Times Square does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin New York at Times Square?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Westin New York at Times Square?

Check-in begins at 4 PM. Check-out time is noon.

The Westin New York at Times Square Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 3064 out of 4821 reviews
Rating 8 - Good. 1033 out of 4821 reviews
Rating 6 - Okay. 409 out of 4821 reviews
Rating 4 - Poor. 162 out of 4821 reviews
Rating 2 - Terrible. 153 out of 4821 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Stayed 3 nights in May 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Kim

Liked: Cleanliness, property conditions & facilities
absolutely amazing service !
Stayed 3 nights in May 2025

10/10 Excellent

Kimmey

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy to get around, staff were knowledgeable and helpful, convenient, quiet in rooms, and rooms were large (for NYC) and clean.
Stayed 4 nights in May 2025

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Shelley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Christine

Stayed 4 nights in May 2025

10/10 Excellent

Aaron

Stayed 1 night in May 2025

6/10 Okay

Nanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loca
Stayed 4 nights in May 2025

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, great staff, amazing location. No notes
Stayed 5 nights in May 2025

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We go to New York every year for a theater trip. This is our 2nd ticket staying at the Westin in Times Square. The location is perfect! The service is really great! We will definitely stay here again.
Stayed 3 nights in May 2025

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Curran

Stayed 3 nights in May 2025

10/10 Excellent

Juan Luis

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Carla

Stayed 3 nights in Feb 2025

6/10 Okay

Ronald

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel was nice and in an ideal location, but we were disappointed to be hit with an "Destination" fee of $35/day on top of what we though was a pre-paid stay.
Stayed 3 nights in May 2025

10/10 Excellent

Napapat

Stayed 3 nights in May 2025

2/10 Terrible

Ifechide, Dumfries

Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
I will never stay here again. Once in a lifetime experience for my family and friends turned upside down by rude Front Desk Manager on Sat, May 24. Not only were the rooms not clean, I was told check in is at 10am rooms ready, only to find out it wasn’t. I am a Bonvoy member, but it’s not worth it anymore. Westin can treat customers like dirty and it’s ok. No thanks!!!! I am not staying in a Marriott again. Just RUDE Staff!
Stayed 2 nights in May 2025

10/10 Excellent

Eric

Stayed 3 nights in May 2025

10/10 Excellent

Doreen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great Customer Service and Comfort.
Stayed 5 nights in May 2025

10/10 Excellent

Valarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4 day stay to NYC. The Hotel was nice, clean and staff are friendly. The location was great close to the sub train lines. Lots of food option and right in the heart of time square.
Stayed 4 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Amazing
Stayed 4 nights in May 2025

10/10 Excellent

Mya, Windsor

Stayed 3 nights in May 2025