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DoubleTree by Hilton New York Times Square West

4.0 star property
Hotel with a rooftop terrace, a short walk to Times Square

Photo gallery for DoubleTree by Hilton New York Times Square West

Rooftop bar
Room, 2 Double Beds, Non Smoking, City View
Reception
Terrace/patio
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Breakfast available
  • Pet-friendly
  • Gym
The current price is AU$217
includes taxes & fees
24 Aug - 25 Aug

Explore the area

View map
350 W 40th St, New York, NY, 10018
  • Times Square
    ‪6 min walk‬
  • Madison Square Garden
    ‪8 min walk‬
  • Broadway
    ‪8 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(149 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, City View

City view

Room, 2 Double Beds, Non Smoking, City View

7.8 out of 10
Good
(28 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing Access)

View from room

Room, 1 King Bed, Accessible, Non Smoking (Hearing Access)

7.6 out of 10
Good
(18 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, City View

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed, Non Smoking, City View

7.2 out of 10
Good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Non Smoking, City View

7.0 out of 10
Good
(11 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, City View

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 2 Double Beds, Non Smoking, City View

7.8 out of 10
Good
(13 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, River View (Hearing Accessible)

View from room

Room, 1 King Bed, Accessible, River View (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 20 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

View from room

Room, 1 King Bed, Accessible (Roll-in Shower)

8.4 out of 10
Very good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (Hearing)

View from room

Room, 1 King Bed, Accessible, City View (Hearing)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, River View, Corner

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, River View, Corner

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 23 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

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About the area

New York

DoubleTree by Hilton New York Times Square West puts you in the heart of New York, within just a 10-minute stroll of popular attractions like Times Square and Broadway. Highlights at this hotel include a restaurant, a bar/lounge and a 24-hour business centre. .The restaurant, Tranzit, serves American cuisine and is open for breakfast, lunch and dinner. High Bar-UNDER RENOVATION is the hotel's own rooftop bar. 900 square feet (84 square metres) of event facilities include 2 meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find a gym, Wi-Fi in public areas and a coffee shop/cafe. Full breakfast is available daily between 6:30 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Attractions within a 15-minute walk of this 4-property class Manhattan hotel include Jacob K. Javits Convention Center and Madison Square Garden.

What's nearby

  • Times Square - 6 min walk - 0.6 km
  • Madison Square Garden - 8 min walk - 0.7 km
  • Broadway - 8 min walk - 0.7 km
  • Rockefeller Center - 16 min walk - 1.4 km
  • Empire State Building - 17 min walk - 1.5 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 12 min walk
  • LaGuardia Airport (LGA) - 35 min drive

Restaurants

  • ‪Frames Bowling Lounge - ‬1 min walk
  • ‪Tranzit - ‬1 min walk
  • ‪Blue Ruin - ‬1 min walk
  • 2 Bros Pizza
  • ‪Corvo Coffee - ‬1 min walk

About this property

DoubleTree by Hilton New York Times Square West

Hotel with a rooftop terrace, a short walk to Times Square
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 2 meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. Event space at this hotel measures 900 square feet (84 square metres) and includes conference space. A fitness centre, a rooftop terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton New York Times Square West. For a fee, parking is available.

This 4-star New York hotel is smoke free.

  • 612 guestrooms or units
  • 34 levels
  • 900 sq ft of conference space
  • 84 sq. m of conference space
  • Built in 2017
  • Deli
  • Terrace on the roof
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
DoubleTree by Hilton New York Times Square West offers 612 air-conditioned accommodations with laptop-compatible safes and a safe. 40-inch LCD televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on request.

Languages

Chinese (Mandarin), English, French, Italian, Japanese, Korean, Russian, Spanish

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  • Free WiFi
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  • Air conditioning
4.4 out of 5, Excellent, 4,282 reviews
The price is AU$301
includes taxes & fees
17 Aug - 18 Aug
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per day); wired internet (surcharge)

Parking and transport

  • Parking on site (USD 70 per day)
  • Valet parking on site (USD 90 per day)

Food and drink

  • Daily full breakfast available 6:30 AM to 11 AM for a fee: USD 25.99 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • High Bar-UNDER RENOVATION
  • Tranzit

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 900 square feet of conference space
  • Computer station

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 34 floors
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 25.99 to 30.00 per person
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per day (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 per day (rates may vary)
  • Self-parking fee: USD 70 per day
  • Valet parking fee: USD 90 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton New York Times Square West Hotel
DoubleTree Hilton Times Square West Hotel
DoubleTree Hilton New York Times Square West
DoubleTree Hilton Times Square West
DoubleTree by Hilton New York Times Square West 
DoubleTree Hilton Times Squar
DoubleTree by Hilton New York Times Square West Hotel
DoubleTree by Hilton New York Times Square West New York
DoubleTree by Hilton New York Times Square West Hotel New York

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton New York Times Square West?

DoubleTree by Hilton New York Times Square West offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton New York Times Square West?

As of 15 Aug 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton New York Times Square West on 24 Aug 2025 start from AU$216.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton New York Times Square West?

Yep, DoubleTree by Hilton New York Times Square West has a self car park for USD 70 per day.

Is DoubleTree by Hilton New York Times Square West family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton New York Times Square West is a hit with families.

Does DoubleTree by Hilton New York Times Square West serve breakfast?

You bet, full breakfast is available daily between 6:30 AM and 11 AM.

Is there a free airport shuttle available at DoubleTree by Hilton New York Times Square West?

No, DoubleTree by Hilton New York Times Square West does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton New York Times Square West?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at DoubleTree by Hilton New York Times Square West?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at DoubleTree by Hilton New York Times Square West?

Cats and dogs are welcome at DoubleTree by Hilton New York Times Square West, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 11 kg per pet.

DoubleTree by Hilton New York Times Square West Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 1060 out of 2726 reviews
Rating 8 - Good. 621 out of 2726 reviews
Rating 6 - Okay. 493 out of 2726 reviews
Rating 4 - Poor. 230 out of 2726 reviews
Rating 2 - Terrible. 322 out of 2726 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Leticya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Luis S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Ismaeel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff Room a little small otherwise fine
Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have decided to stay at DoubleTree by Hilton after reading many glowing reviews. The room was clean, housekeepers were keeping it clean for us every day by changing the sheets or towels. The only issue was shower door that might have been closed but still water would be leaking. It didn’t cause any damage but was a bit annoying while taking trying to take a quick shower but ending up cleaning up the floor. Although, I booked a room for 2 it was a bit too small to accommodate 2 people with their luggage. Those are things to take under consideration but overall we’ve had a terrific stay!
Stayed 5 nights in Apr 2025

8/10 Good

David

Stayed 3 nights in Apr 2025

6/10 Okay

Megan

Stayed 7 nights in May 2025

6/10 Okay

Javier

Travelled with family
Disliked: Amenities, property conditions & facilities
Overall a good enough stay. Location is primal, but construction on hotel and roof top was not made clear before booking.
Stayed 1 night in May 2025

10/10 Excellent

Kayla

Liked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

Mototsugu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Félix

Liked: Cleanliness, staff & service, property conditions & facilities
Rooftop
Stayed 2 nights in May 2025

10/10 Excellent

Mayra

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Stephen

Stayed 2 nights in May 2025

10/10 Excellent

Mark

Stayed 3 nights in May 2025

10/10 Excellent

magdalena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Annie

Stayed 2 nights in May 2025

10/10 Excellent

Karenin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Ernestina

Liked: Cleanliness, staff & service
Everything was amazing except our A/C went out on the 36th floor…
Stayed 3 nights in May 2025

8/10 Good

Jayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Location was convenient. Service was good, staff helpful.
Stayed 7 nights in May 2025

2/10 Terrible

Neil

Disliked: Cleanliness, staff & service, property conditions & facilities
Very disappointed stay. Arrived to find the very small room smelt of sweat and was really disgusted. Complained to staff at reception and was ignored. On last morning found bed bugs/ ticks crawling under the duvet my 4 year old daughter had slept under. I again raised these concerns to Double Tree and they have still not apologised or even accepted any responsibility. I will never stay in this chain of hotels again and advise others to stay away!
Bed bugs/ ticks in my daughters bed
Stayed 4 nights in Apr 2025

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, close to times square

Started off a little rocky as there were a lot of people trying to check in but no line so people were just going out of order. I stood in a "line" for about 10 minutes before someone told us it wasn't for check-in and moved us to another group of people that were all trying to check in with only 2 receptionists. However, they eventually added another receptionist and I was able to get checked in a couple hours before check in time and with an upgrade from a king bed to 2 queen beds which was more ideal for my stay. The elevators were pretty fast and I didn't have to spend much time waiting for an open one. Our room was very clean, our AC was excellent, nice big TV with several apps installed so it was easy to connect for shows. The shower had excellent water pressure and they supplied high quality bath products. The cleaning service did an excellent job both days of taking out our garbage, replacing our towels and making our beds. Mattresses were comfortable with lots of pillows. Window opened enough to hear the sounds of the city which was nice. View was very nice, could see lots of skyscrapers, some billboards on Times Square and a glimpse of the Hudson. Check out was super easy with a key dropbox at the front desk.
Stayed 3 nights in May 2025

4/10 Poor

ken

Disliked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Billie's

Liked: Staff & service
Stayed 4 nights in May 2025

6/10 Okay

Tomisha

Stayed 4 nights in May 2025

10/10 Excellent

Alejandro

Stayed 2 nights in Apr 2025

8/10 Good

Chini

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities
This was a decent stay. Small room but efficient. The only drawbacks are that the elevators are insanely slow and the room was a little muggy.
Stayed 1 night in May 2025