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Ace Hotel New York

Property class: 4

Photo gallery for Ace Hotel New York

A building with a classic architectural style, featuring ornate carvings and a grand entrance.
Creator video - submitted by Tiffany4717
A spacious cafe with high ceilings, exposed ductwork, and pendant lighting. Tables are arranged for groups, with a central seating area featuring leather couches.
A spacious lobby with high ceilings, ornate ceiling details, and a mix of seating areas including sofas and chairs.
A modern bathroom with a bathtub, a toilet, and a shower area.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
The current price is AU$307
includes taxes & fees
22 Nov - 23 Nov

Explore the area

View map
20 West 29th Street, New York, NY, 10001
  • Place, 5th Avenue
    ‪2 min walk‬
  • Place, Madison Square Park
    ‪3 min walk‬
  • Place, Empire State Building
    ‪6 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪47 min drive‬

Room options

View all photos for Superior Room, 1 King Bed (Loft Suite)

A corner seating area with a curved sofa, a round wooden coffee table, and a leather armchair.

Superior Room, 1 King Bed (Loft Suite)

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed (Medium Queen)

A modern bedroom with a bed, a guitar, a wall art piece, and a bedside table with lamps.

Deluxe Room, 1 Queen Bed (Medium Queen)

8.2 out of 10
Very good
(43 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed (Medium King)

A bedroom with a bed, a nightstand, a lamp, and a bookshelf.

Deluxe Room, 1 King Bed (Medium King)

8.0 out of 10
Very good
(59 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Double)

A hotel room with two beds, a wall decal of the "Two Horse" brand, and bedside lamps.

Deluxe Room, 2 Double Beds (Double)

8.2 out of 10
Very good
(51 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed (Single)

A bedroom with a bed, a bedside table, a lamp, a TV mounted on the wall, and a window.

Standard Room, 1 Double Bed (Single)

7.8 out of 10
Good
(50 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Small)

A bedroom with a bed, a nightstand with a lamp, a window, and a door.

Standard Room, 1 Double Bed (Small)

8.4 out of 10
Very good
(28 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed (Large)

A bedroom with a bed, a wall mural, and a window.

Deluxe Room, 1 King Bed (Large)

9.0 out of 10
Wonderful
(18 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

A modern bedroom with a bed, a guitar, a wall art piece, and a bedside table with lamps.

Suite, 1 King Bed, City View

  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds (Bunk)

A bunk bed room with a window, a chair, and a sink.

Standard Room, 2 Single Beds (Bunk)

9.4 out of 10
Exceptional
(3 reviews)
  • 10 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

New York

Ace Hotel New York puts you in the heart of New York, within just a 10-minute stroll of popular attractions like 5th Avenue and Empire State Building. Highlights at this hotel include 2 coffee shops/cafes, a restaurant and a 24-hour gym. .The Lobby is open for breakfast and brunch. The hotel's own lounge bar is a nice place to enjoy a drink. Business travelers can take advantage of a meeting room and coworking space. Added amenities include free Wi-Fi in public areas and a gym. Each morning cooked-to-order breakfast is served between 7:30 AM and 11:30 AM. There's also the convenience of self parking. .Attractions within a 10-minute walk of this 4-property class Manhattan hotel include Madison Square Garden and Macy's.

What's nearby

  • 5th Avenue - 2 min walk - 0.2 km
  • Madison Square Park - 3 min walk - 0.3 km
  • Museum of Sex - 3 min walk - 0.3 km
  • Empire State Building - 6 min walk - 0.6 km
  • Madison Square Garden - 9 min walk - 0.8 km

Getting around

  • 28 St. Station (Broadway) - 1 min walk
  • New York W 32nd St. Station - 4 min walk
  • John F. Kennedy International Airport (JFK) - 57 min drive

Restaurants

  • ‪Milk Bar NYC Flagship - ‬1 min walk
  • ‪Electric Shuffle NYC - ‬2 min walk
  • ‪KazuNori: The Original Hand Roll Bar - ‬2 min walk
  • ‪Stumptown Coffee Roasters - ‬1 min walk
  • ‪Pergola - ‬2 min walk

About this property

Ace Hotel New York

There's a restaurant on site, along with 2 coffee shops/cafes. You can enjoy a drink at the bar/lounge. A meeting room and coworking spaces are available.

WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and dry cleaning/laundry services are also featured at the business-friendly Ace Hotel New York. Parking is available for a fee.

This 4-star New York hotel is smoke free.

  • 286 guestrooms or units
  • 12 levels
  • 2 coffee shops
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Ace Hotel New York offers 286 accommodations with minibars and a safe. This individually decorated and furnished accommodation has separate sitting areas. Beds feature down duvets and premium bedding. 42-inch LCD televisions come with premium cable channels. Bathrooms include baths or showers, bathrobes, designer toiletries and complimentary toiletries.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.2 out of 5, Very good, 2,211 reviews
The price is AU$312
includes taxes & fees
23 Nov - 24 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 75 per stay)
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: USD 15 to 30 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Lobby

Things to do

  • 24-hour gym

Family friendly

  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

  • American Express
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 45.92 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person
  • Self-parking fee: USD 75 per stay
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Ace Hotel
Ace Hotel New York
Ace New York
New York Ace Hotel
Ace Hotel New York City
Ace Hotel New York City
Ace Hotel New York Hotel
Ace Hotel New York New York
Ace Hotel New York Hotel New York

Frequently asked questions

What is the cancellation policy at Ace Hotel New York?

Ace Hotel New York offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ace Hotel New York?

As of 5 Nov 2026, prices found for a 1-night stay for 2 adults at Ace Hotel New York on 22 Nov 2026 start from AU$307, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ace Hotel New York?

Yep, Ace Hotel New York has a self car park for USD 75 per stay. A self car park is also available, for a fee.

Are there any beaches close to Ace Hotel New York?

The closest beach to Ace Hotel New York is Coney Island Beach (19.5 km).

What makes Ace Hotel New York a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Ace Hotel New York.

Does Ace Hotel New York serve breakfast?

Yeah, cooked-to-order brekkie is offered daily between 7:30 AM and 11:30 AM.

Is there a free airport shuttle available at Ace Hotel New York?

No, Ace Hotel New York does not offer an airport shuttle service.

Is there a bar or restaurant at Ace Hotel New York?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Ace Hotel New York?

Check-in begins at 3 PM. Check-out time is noon.

Ace Hotel New York Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 615 out of 1207 reviews
Rating 8 - Good. 257 out of 1207 reviews
Rating 6 - Okay. 157 out of 1207 reviews
Rating 4 - Poor. 99 out of 1207 reviews
Rating 2 - Terrible. 79 out of 1207 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, helpful staff and great location.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place. Clean room, wonderful staff.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great location
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will always stay here on any trip because the staff is the best!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central place highly recommended
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique hotel, not like your standard US hotel, historically well preserved, our suite was gigantic, expensive but worth it for us.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the size of the rooms and location of the hotel.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and always a good stay. Will be back.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and kind. Lobby bar / restaurant was fantastic, food was delicious! Double room was large, with a full size smeg fridge.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay in a lovely location. Our room was comfortable- but there was a lot of noise from the hallway that woke us up early each day. Otherwise- we loved our stay and the staff was lovely!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice rooms, good vibe, great heating/ cooling in room
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
such a cute fun place
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great stay
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved it. wish we could have gotten our room a little sooner after a 13 hour flight bit otherwise all good
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great to access subway, shopping and Times Square. The rooms were quiet and clean.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Great location, spacious room and comfortable beds!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, plenty of food options, easy to get anywhere...always enjoy staying here!
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here. Great room, clean and it has a photo booth in the lobby!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious clean room. Great location. Great water pressure and toiletries.
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Unfortunately, this place really needs to be renovated. The rooms were run down and our experience was not good- ended up wanting to cancel our stay after a difficult check in experience.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in location that's easily accessible on foot to NoMad, Chelsea, the Village, SoHo and other great downtown areas. Nice vibe, beautiful lobby bar and a Stumptown Coffee location off the lobby. Really enjoyed by weekend here.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. This was my second stay at the Ace in NYC. Love the bar. The room was good. The location cannot be beat.
Stayed 3 nights in May 2026