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Ace Hotel New York

4.0 star property
Upscale hotel, walk to 5th Avenue

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Photo gallery for Ace Hotel New York

Lobby
Exterior
Loft Suite One King Bed
Reception
Loft Suite One King Bed | Bathroom
Reviews
8.2

Very good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping
  • Restaurant
  • BarBarBar

Explore the area

Map
20 West 29th Street, New York, NY, 10001
  • Popular LocationEmpire State Building6 min walk
  • Popular LocationMadison Square Garden9 min walk
  • Popular LocationTimes Square14 min walk
  • AirportNew York, NY (JFK-John F. Kennedy Intl.)51 min drive

Room options

View all photos for Deluxe Room, 1 King Bed, Multiple View (Medium King)

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 1 King Bed, Multiple View (Medium King)

7.7/10 Good

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed (Medium Queen)

View from room

Deluxe Room, 1 Queen Bed (Medium Queen)

7.8/10 Good

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed, City View (Loft Suite)

1 bedroom, premium bedding, down duvets, minibar

Superior Room, 1 King Bed, City View (Loft Suite)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Fridge
Dining table
LCD TV
Hypo-allergenic bedding
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View (Large)

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 1 King Bed, City View (Large)

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Multiple View (Small)

1 bedroom, premium bedding, down duvets, minibar

Standard Room, 1 Double Bed, Multiple View (Small)

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Multiple View (Single)

1 bedroom, premium bedding, down duvets, minibar

Standard Room, 1 Double Bed, Multiple View (Single)

8.2/10 Very good

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds, City View (Double)

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 2 Double Beds, City View (Double)

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Property entrance
Freehand New York
Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.1 out of 5, Very good, (1005)
The price is AU$570
for 1 night
includes taxes & fees
6 June - 7 June
Freehand New York

About the area

New York

Ace Hotel New York places you in the centre of New York, steps from 5th Avenue and within a short 5-minute stroll of Madison Square Park. Highlights at this hotel include 2 coffee shops/cafes, a restaurant and a 24-hour gym. .The restaurant, Koloman, is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Business travelers can take advantage of a meeting room and coworking space. Added amenities include free Wi-Fi in public areas and a gym. Each morning cooked-to-order breakfast is served between 7:30 AM and 11:30 AM. There's also the convenience of self parking. .Attractions within a 10-minute walk of this 4-property class Manhattan hotel include Empire State Building and Madison Square Garden.

What's nearby

  • Empire State Building - 6 min walk
  • Madison Square Garden - 9 min walk
  • Bryant Park - 13 min walk
  • Times Square - 14 min walk
  • Grand Central Terminal - 18 min walk

Getting around

  • 28 St. Station (Broadway) - 1 min walk
  • New York W 32nd St. Station - 4 min walk
  • John F. Kennedy International Airport (JFK) - 52 min drive

Restaurants

  • Milk Bar NYC Flagship - 1 min walk
  • House Party Cafe & Lounge - 1 min walk
  • Lady M Cake Boutique - 1 min walk
  • KazuNori: The Original Hand Roll Bar - 1 min walk
  • Lobby Bar at Ace Hotel New York - 1 min walk

About this property

Ace Hotel New York

Upscale hotel, walk to 5th Avenue
There's a restaurant on site, along with 2 coffee shops/cafes. You can enjoy a drink at the bar/lounge. A meeting room and coworking spaces are available.

WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and concierge services are also featured at the business-friendly Ace Hotel New York. Parking is available for a fee.

This 4-star New York hotel is smoke free.

  • 290 guestrooms or units
  • 12 levels
  • 2 coffee shops
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Ace Hotel New York offers 290 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. 42-inch LCD televisions come with premium cable channels. Bathrooms include baths or showers, dressing gowns, designer toiletries and complimentary toiletries.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 59 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: USD 15 to 30 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Koloman

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop

Business services

  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 40.16 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 15 to 30 per person
  • Self-parking fee: USD 59.00 per day
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Ace Hotel
Ace Hotel New York
Ace New York
New York Ace Hotel
Ace Hotel New York City
Ace Hotel New York City
Ace Hotel New York Hotel
Ace Hotel New York New York
Ace Hotel New York Hotel New York

Frequently asked questions

What is the cancellation policy at Ace Hotel New York?

Ace Hotel New York offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ace Hotel New York?

As of 23 May 2024, prices found for a 1-night stay for 2 adults at Ace Hotel New York on 28 May 2024 start from AU$451.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ace Hotel New York?

Yep, Ace Hotel New York has a self car park for USD 59.00 per day.

Are there any beaches close to Ace Hotel New York?

The closest beach to Ace Hotel New York is Coney Island Beach (19.5 km).

What makes Ace Hotel New York a romantic place to stay?

A Michelin-starred restaurant and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Ace Hotel New York.

Does Ace Hotel New York serve breakfast?

Yeah, cooked-to-order brekkie is offered daily between 7:30 AM and 11:30 AM.

Is there a free airport shuttle available at Ace Hotel New York?

No, Ace Hotel New York does not offer an airport shuttle service.

Is there a bar or restaurant at Ace Hotel New York?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Ace Hotel New York?

Check-in begins at 3 PM. Check-out time is noon.

Ace Hotel New York Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 471 out of 1004 reviews" "
Rating 8 - Good. 272 out of 1004 reviews" "
Rating 6 - Okay. 143 out of 1004 reviews" "
Rating 4 - Poor. 71 out of 1004 reviews" "
Rating 2 - Terrible. 47 out of 1004 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Eva

Room size was amazing. Mini bar had great selection. Cleanliness of the room was lacking - sofa was very stained and there was a lot of dust on furniture. No coffee machine either, and no coffee station in lobby or floors so if you have an early morning start it is not ideal.
Stayed 1 night in Feb 2024

8/10 Good

denis M Del

Business traveller, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Hotel is unique and a little funky, has a young, fun vibe.
Stayed 4 nights in Feb 2024

6/10 Okay

Jeremy

Business traveller, Travelled with partner
Disliked: Property conditions & facilities
First basic room I had was like a prison cell. Drab, small, dark, run down feeling, small window, depressing. Had to upgrade. That was significantly better but still drab and small window. There is no doorman, minimal staff
Stayed 7 nights in Feb 2024

8/10 Good

Lindsay

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great vibe! Very nice about our very late arrival. Rooms could be cleaner especially the bathroom
Stayed 2 nights in Feb 2024

6/10 Okay

Brian

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not worth the price
Rooms are small, outdated, dark and lacking amenities. The hotel itself isn't much better. For a five star midtown price, I've been more comfortable at a Holiday Inn. Oh, you'll also be charged extra for "destination fees" for NYC as well as $65 / day for parking
Stayed 2 nights in Feb 2024

4/10 Poor

Sarah

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our room was a bunker with no light a horrible musty smell and a strange popping noise from the fridge all throughout the night.
Stayed 2 nights in Feb 2024

10/10 Excellent

Leslie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and quiet on 7th floor, Staff was accommodating and friendly. Nice vibe in lobby. Two things I would change-need coffeemaker in room when it’s early and you are not quite dressed! And better shower curtain-they were not weighted and stuck to you as you showed. Little things. But I’d come back!
Stayed 1 night in Feb 2024

8/10 Good

Erik

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the location and overall "vibe" of the hotel. The staff were all very friendly and helpful. The room was a perfect size for our needs. We enjoyed the addition of guitar (my son plays) and a turntable with a fun selection of vinyl (although some of the records were missing). The only "complaints" I can think are: - there was a persistent unpleasant smell, kind of like mothballs in the hall and in our room - the shower was a little frustrating to use Overall, it was an enjoyable stay and we would definitely consider returning.
Stayed 3 nights in Feb 2024

6/10 Okay

Chelsea

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stuck In Purgatory
Amazing room if you hate sleeping and love darkness. The toilet and fridge both serenaded us throughout the night. There is a solitary window in the corner facing a wall. The humidity in the room in the middle of February was actually impressive. Not impossible that the room had recently flooded. The front desk staff were absolutely lovely though.
Stayed 2 nights in Feb 2024

8/10 Good

Beau

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and lovely staff!!
Stayed 4 nights in Feb 2024