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Ace Hotel New York

4.0 star property
Hotel with a restaurant, steps from 5th Avenue

Photo gallery for Ace Hotel New York

Front of property
Street view
Reception
Lobby lounge
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Pet-friendly
  • Housekeeping
The current price is AU$780
includes taxes & fees
4 Nov - 5 Nov

Explore the area

View map
20 West 29th Street, New York, NY, 10001
  • Place, Empire State Building
    ‪5 min walk‬
  • Place, Madison Square Garden
    ‪9 min walk‬
  • Place, Times Square
    ‪16 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪24 min drive‬

Room options

View all photos for Superior Room, 1 King Bed (Loft Suite)

Superior Room, 1 King Bed (Loft Suite)

Superior Room, 1 King Bed (Loft Suite)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Dining table
LCD TV
Hypo-allergenic bedding
Down duvet
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed (Medium Queen)

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 1 Queen Bed (Medium Queen)

8.4 out of 10
Very good
(37 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed (Medium King)

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 1 King Bed (Medium King)

8.0 out of 10
Very good
(49 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Double)

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 2 Double Beds (Double)

8.2 out of 10
Very good
(41 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Premium bedding
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed (Single)

1 bedroom, premium bedding, down duvets, minibar

Standard Room, 1 Double Bed (Single)

8.4 out of 10
Very good
(30 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Small)

1 bedroom, premium bedding, down duvets, minibar

Standard Room, 1 Double Bed (Small)

8.2 out of 10
Very good
(24 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed (Large)

Deluxe Room, 1 King Bed (Large)

Deluxe Room, 1 King Bed (Large)

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Premium bedding
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

1 bedroom, premium bedding, down duvets, minibar

Suite, 1 King Bed, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • City view
  • Sleeps 8
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds (Bunk)

1 bedroom, premium bedding, down duvets, minibar

Standard Room, 2 Single Beds (Bunk)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Premium bedding
  • 10 sq m
  • Sleeps 2
  • 2 Twin Beds

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4.4 out of 5, Excellent, 4,774 reviews
The price is AU$586
includes taxes & fees
19 Oct - 20 Oct
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About the area

New York

Ace Hotel New York puts you in the heart of New York, steps from 5th Avenue and within a 10-minute stroll of Empire State Building. Highlights at this hotel include 2 coffee shops/cafes, a restaurant and a 24-hour gym. .The restaurant, Koloman, is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Added amenities include free Wi-Fi in public areas and a gym. Each morning cooked-to-order breakfast is served between 7:30 AM and 11:30 AM. There's also the convenience of self parking. .Attractions within a 10-minute walk of this 4-property class Manhattan hotel include Madison Square Garden and Herald Square.

What's nearby

  • Empire State Building - 5 min walk - 0.4 km
  • Madison Square Garden - 9 min walk - 0.8 km
  • Times Square - 16 min walk - 1.3 km
  • Broadway - 16 min walk - 1.3 km
  • Grand Central Terminal - 16 min walk - 1.4 km

Getting around

  • 28 St. Station (Broadway) - 1 min walk
  • New York W 32nd St. Station - 4 min walk
  • John F. Kennedy International Airport (JFK) - 52 min drive

Restaurants

  • ‪Milk Bar NYC Flagship - ‬1 min walk
  • ‪Lady M Cake Boutique - NYC - ‬1 min walk
  • ‪Ace Hotel Lobby Bar - ‬1 min walk
  • ‪KazuNori: The Original Hand Roll Bar - ‬2 min walk
  • ‪Swingers Crazy Golf - ‬1 min walk

About this property

Ace Hotel New York

Hotel with a restaurant, steps from 5th Avenue
There's a restaurant on site, along with 2 coffee shops/cafes. You can enjoy a drink at the bar/lounge. A meeting room and coworking spaces are available.

WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and dry cleaning/laundry services are also featured at Ace Hotel New York. Parking is available for a fee.

This 4-star New York hotel is smoke free.

  • 286 guestrooms or units
  • 12 levels
  • 2 coffee shops
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Ace Hotel New York offers 286 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. 42-inch LCD televisions come with premium cable channels.

Bathrooms include baths or showers, bathrobes, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 75 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: USD 15 to 30 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Koloman

Things to do

  • 24-hour gym

Family friendly

  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 45.92 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person
  • Self-parking fee: USD 75 per day
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Ace Hotel
Ace Hotel New York
Ace New York
New York Ace Hotel
Ace Hotel New York City
Ace Hotel New York City
Ace Hotel New York Hotel
Ace Hotel New York New York
Ace Hotel New York Hotel New York

Frequently asked questions

What is the cancellation policy at Ace Hotel New York?

Ace Hotel New York offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ace Hotel New York?

As of 4 Oct 2025, prices found for a 1-night stay for 2 adults at Ace Hotel New York on 4 Nov 2025 start from AU$710.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ace Hotel New York?

Yep, Ace Hotel New York has a self car park for USD 75 per day.

Are there any beaches close to Ace Hotel New York?

The closest beach to Ace Hotel New York is Coney Island Beach (19.5 km).

What makes Ace Hotel New York a romantic place to stay?

A Michelin-starred restaurant and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Ace Hotel New York.

Does Ace Hotel New York serve breakfast?

Yeah, cooked-to-order brekkie is offered daily between 7:30 AM and 11:30 AM.

Is there a free airport shuttle available at Ace Hotel New York?

No, Ace Hotel New York does not offer an airport shuttle service.

Is there a bar or restaurant at Ace Hotel New York?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Ace Hotel New York?

Check-in begins at 3 PM. Check-out time is noon.

Reviews

Ace Hotel New York Reviews

8.0

Very good

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 461 out of 1006 reviews
Rating 8 - Good. 237 out of 1006 reviews
Rating 6 - Okay. 147 out of 1006 reviews
Rating 4 - Poor. 95 out of 1006 reviews
Rating 2 - Terrible. 66 out of 1006 reviews

Reviews

6/10 Okay

Krisho

Coming to the ace for over 10 years. This was by far the most disappointing visit. A lot has changed over the years I guess.
Stayed 2 nights in Jul 2025

4/10 Poor

Jeffrey

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I didn't like how noisy the air conditioning was as it made it difficult to fall asleep (even with earplugs). Also the TV was not functioning. The staff however were all very welcoming and friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

2/10 Terrible

David

Stayed 4 nights in Jun 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Large room. A bit bare bones. No chairs in room - only place to sit was on bed. Tiny and I Mean TINY bathroom. WiFi bad. Full size fridge. Not enough surfaces- no luggage stands. Solid bldg. quiet.
Stayed 2 nights in Jun 2025

8/10 Good

Caden

Liked: Cleanliness, staff & service, amenities
pretty nice
Stayed 2 nights in Jun 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Jenny

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, and rooms are quite spacious!
Stayed 2 nights in Jun 2025

8/10 Good

Gretchen

Liked: Amenities
Comfortable bedding, spacious room. Wasn’t crazy about the nightclub vibe in the lobby (in the evenings- during the day it’s workers on laptops)-but I’m sure works well for lots of folks. Good adjacent restaurant. Location convenient to many transportation options and tasty grab and go food options right there.
Stayed 4 nights in Jun 2025

10/10 Excellent

Evan

Liked: Cleanliness, amenities, property conditions & facilities
Cool place with a unique feel. Enjoyed the service also.
Stayed 3 nights in Jun 2025

8/10 Good

Tatiana

Stayed 2 nights in Jun 2025

4/10 Poor

Jacques, Indian Wells

Business traveller
Disliked: Cleanliness, property conditions & facilities
The room is so tiny, it is ridicule. And at that price, unacceptable. I can't even walk from the bed to the window without climbing on the bed. It took me 45 minutes to connect to the WIFI and I had to call the provider myself. There is a water boiler but no coffee, not even instant coffee. Trying to call front desk is impossible. Always busy. The lobby and bar areas are nice. The price of a stay is outrageous for this tiny room.
Stayed 1 night in Jun 2025

8/10 Good

Warren

Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Giancarlo

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Smaller than an nyc apt.

Tiny room. Not nearly as advertised.
Stayed 2 nights in Jun 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'd stayed at the ACE Hotel before and I enjoy coming back. When I asked Freddy at the front desk if our family could have a room with a view to the Empire State Building, he went out of his way to make it happen. The 28th street subway station is right around the corner, the Stumptown Cafe in the lobby is great and it's walkable to Times Square. And to top it off, I love the record player and album selections in the room. I will stay there again.
Stayed 3 nights in Jun 2025

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Carolyn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was top-notch! My stay was excellent, and the staff was exceptional! There was a bar to purchase coffee and croissant sandwiches in the morning, which was great since we were on the go. The rooms were uniquely decorated. My bed was super comfortable and the shower was one of the best I've ever experienced. I would highly recommend and stay here again!
Stayed 3 nights in Jun 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great fun hotel. Very clean. It definitely is boutique with a curated old fashioned look to the rooms and bathrooms which is nice change from the standard chain hotels. Great atmospheric lobby with bar and coffee counter. Location that can't be beat either. Staff very attentive and helpful.
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Monica, New York

Stayed 1 night in Jun 2025

4/10 Poor

peter

Disliked: Cleanliness, amenities, property conditions & facilities
Great location but overpriced
Stayed 2 nights in Jun 2025

6/10 Okay

Lauren

Liked: Cleanliness
Stayed 1 night in Jun 2025