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Element New York Times Square West

3.0 star property

Photo gallery for Element New York Times Square West

Rooftop terrace
Free daily buffet breakfast
Pet-friendly
Exterior
1 bedroom, pillow-top beds, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is AU$201
includes taxes & fees
22 Mar - 23 Mar

Explore the area

View map
311 West 39th Street, New York, NY, 10018
  • Place, Times Square
    ‪5 min walk‬
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Broadway
    ‪6 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪24 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

1 bedroom, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed

8.8 out of 10
Excellent
(265 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

1 bedroom, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, City View

8.8 out of 10
Excellent
(84 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Full-sized fridge, microwave, stovetop, dishwasher

Traditional Room, 2 Double Beds

8.6 out of 10
Excellent
(147 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed

1 bedroom, pillow-top beds, in-room safe, desk

Studio, 1 King Bed

7.8 out of 10
Good
(29 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, City View

1 bedroom, pillow-top beds, in-room safe, desk

Studio, 1 King Bed, City View

7.6 out of 10
Good
(20 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

1 bedroom, pillow-top beds, in-room safe, desk

Junior Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

1 bedroom, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom, City View

  • City view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

1 bedroom, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

7.8 out of 10
Good
(10 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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Hilton Garden Inn New York Times Square South

Manhattan
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.5 out of 5, Wonderful, 5,053 reviews
The price is AU$204
includes taxes & fees
29 Mar - 30 Mar
Hilton Garden Inn New York Times Square South

About the area

New York

Element New York Times Square West puts you in the heart of New York, connected to the convention centre and within just a 10-minute stroll of popular attractions like Times Square and Broadway. Highlights at this hotel include a complimentary breakfast, a 24-hour gym and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas, a business centre and a rooftop terrace. Additionally, you'll find coffee/tea in a common area, free use of bicycles and laundry facilities. .Attractions within a 10-minute walk of this 3-property class Manhattan hotel include Madison Square Garden and Bryant Park.

What's nearby

  • New York Times Building - 2 min walk - 0.2 km
  • Times Square - 5 min walk - 0.5 km
  • Madison Square Garden - 6 min walk - 0.6 km
  • Broadway - 6 min walk - 0.6 km
  • Bryant Park - 8 min walk - 0.7 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 2 min walk
  • Penn Station - 9 min walk
  • John F. Kennedy International Airport (JFK) - 57 min drive

Restaurants

  • ‪Beer Authority - ‬2 min walk
  • ‪Wendy’s - ‬2 min walk
  • ‪Jollibee - ‬1 min walk
  • ‪Angelina Bakery NYC - ‬1 min walk
  • ‪Upside Pizza - ‬1 min walk

About this property

Element New York Times Square West

Element New York Times Square West offers its guests a 24-hour fitness centre and complimentary bicycles. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and 2 meeting rooms are available. Free breakfast is served daily. The business-friendly Element New York Times Square West also features a rooftop terrace, coffee/tea in common area, and laundry facilities.

This 3-star New York hotel is smoke free.

  • 1 building
  • 411 guestrooms or units
  • 40 levels
  • Conference rooms
  • Built in 2010
  • Buffet breakfast (free)
  • Terrace on the roof
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Corner/local shop
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
Element New York Times Square West offers 411 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature pillowtop mattresses. Accommodation at this 3-star hotel has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. 32-inch LCD televisions come with premium cable channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Similar properties

Reception
Hampton Inn Manhattan/Times Square South
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
3.9 out of 5, Good, 2,150 reviews
The price is AU$171
includes taxes & fees
12 Apr - 13 Apr
Hampton Inn Manhattan/Times Square South

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available from 7:00 AM to midnight (USD 76 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 40 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 2010
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per day (maximum USD 150 per stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Off site parking fee: USD 76 per day (0.2 mi away; open 7:00 AM to midnight)
  • Pet fee: USD 50 per pet, per day (maximum USD150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards in all accommodation. The property is professionally cleaned. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Element Aparthotel New York Times Square West
Element New York Times Square West
Element New York Times Square West Hotel New York City
Element New York Times Square West Aparthotel
Element Times Square West Aparthotel
Element Times Square West

Frequently asked questions

What is the cancellation policy at Element New York Times Square West?

Element New York Times Square West offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Element New York Times Square West?

As of 17 Mar 2026, prices found for a 1-night stay for 2 adults at Element New York Times Square West on 22 Mar 2026 start from AU$201, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Element New York Times Square West?

The closest beach to Element New York Times Square West is Coney Island Beach (20.5 km).

What makes Element New York Times Square West a romantic place to stay?

Romance packages, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Element New York Times Square West.

Is Element New York Times Square West family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Element New York Times Square West is a hit with families.

Does Element New York Times Square West serve breakfast?

You bet, guests enjoy the free buffet brekkie here! Offered weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Element New York Times Square West?

No, Element New York Times Square West does not offer an airport shuttle service.

What time are check-in & check-out at Element New York Times Square West?

Check-in begins at 3 PM. Check-out time is noon.

Element New York Times Square West Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1474 out of 3132 reviews
Rating 8 - Good. 970 out of 3132 reviews
Rating 6 - Okay. 391 out of 3132 reviews
Rating 4 - Poor. 149 out of 3132 reviews
Rating 2 - Terrible. 148 out of 3132 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Janakan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Well organised
Stayed 6 nights in Dec 2025

8/10 Good

Jamie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast, room size for NYC was great. Bed was comfortable
Stayed 5 nights in Dec 2025

6/10 Okay

Alison

Travelled with family
Disliked: Staff & service
I know it's a busy time of year, but the front desk staff could use a lesson on customer service, they were quite rude when asked questions or when we needed help. One of our rooms was never serviced in the 3 nights we were there. The floor in one of the rooms has a lot of scuffs and a large cut on the floor that cut a hole in a sock! The mattresses are comfortable but do not fit the box frame they are in, so a person hits their shin on it. The location was good! Easy walks to many of the attractions and close to a subway entrance.
Stayed 3 nights in Dec 2025

10/10 Excellent

Lesly

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff was cordial, location was excellent, breakfast was good! My only note is that there was no hot water; it was more like lukewarm water.
Our first snow experience, and the rooftop was a great way to see the white city.
Stayed 3 nights in Dec 2025

10/10 Excellent

Leonor

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel is situated near Times Square and Javitz conference center. The room is clean, spacious, and has the items we needed. The staff were helpful. The dining area staff were accommodating, including John, Aaron, & Elaine. Needs more variety in breakfast, though. I left an item in the room, and they retrieved it. I am waiting for it to be shipped back to the West Coast. I would recommend this hotel for a pleasant and relaxing place in New York.
Stayed 4 nights in Dec 2025

10/10 Excellent

Dorthea

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location was great, lots of quick food options nearby. Room was nice and spacious.
Stayed 4 nights in Dec 2025

10/10 Excellent

Dana

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and bed was super comfortable. We stayed 3 nights and didn't require cleaning during our stay. We had plenty of towels too. Kitchen had everything we needed as well. Breakfast was decent. Rooftop was great to see the views. Staff were all friendly and helpful. Lobby was always spotless. Elevators were quick. Wouldn't definitely stay again!
Stayed 3 nights in Dec 2025

6/10 Okay

Ita

Travelled with family
Liked: Cleanliness
We had no working phone our whole stay…We were not told when we checked in. We needed toiletries and towels and had to take the elevator down 30 floors. Wifi was not reliable. We couldn’t access Netflix. Washrooms were out of order on the ground level and had to access on second floor. Inconvenient and busy in the morning. Elevators were slow but a busy hotel so understandable. Room was clean and staff friendly.
Stayed 3 nights in Dec 2025

2/10 Terrible

Sajid

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old run down building, poorly maintained. Long waits for elevator. Worst part was that they advertised on Hotel.com as a 28 square meter room which means over 300 square feet. But the room was actually less than half of that size. Very unethical of The Element and of Hotel.com. I will boycott both of them from now on.
Stayed 4 nights in Dec 2025

2/10 Terrible

Daniel, Centerville

Stayed 2 nights in Dec 2025

4/10 Poor

Sutharsan

Travelled with group
Disliked: Cleanliness
The room size was okay, but there were dust on headboard, dirty pillow covers and sheets. Had to report to their supervisor to fix it. Hot water was a joke. When you turn on water only hot water comes, no warm water or cold water. You have to play with the sink water and flush the toilet to get warm water temporarily. Cleaning crew don’t speak English, so very difficult to communicate. I wouldn’t stay again at this hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was a bit too expensive for what they offered. Location was outstanding. Would definitely stay there again.
Stayed 1 night in Dec 2025

8/10 Good

Dolores

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. i was worried it would be loud because we were close to the elevator but the room was so quiet! My only gripe is the “accessible “ shower. It is one of the roll in showers and water was spraying all over the bathroom floor and we only had 2 towels! so that was a mess and will never stay in a room with that type of shower again but i would stay at this hotel again.
Stayed 1 night in Dec 2025

10/10 Excellent

Jesus

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Nov 2025

10/10 Excellent

Dominic

Stayed 2 nights in Dec 2025

2/10 Terrible

Daniel, Centerville

Stayed 1 night in Dec 2025

10/10 Excellent

Kristy

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very quite clean and comfortable. Staff was friendly and helpful. Would stay again.
Stayed 4 nights in Dec 2025

2/10 Terrible

Braden

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirt bandaids left in the room
Stayed 3 nights in Dec 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, a little small, laundry room was out of service
Stayed 2 nights in Dec 2025

10/10 Excellent

lynn

Liked: Cleanliness, staff & service, amenities
The room was large with a king size bed a little couch and a kitchen! Breakfast was included, all in all it was excellent value for money
Stayed 1 night in Dec 2025

10/10 Excellent

Steve

Liked: Cleanliness, property conditions & facilities
Staff was great
Stayed 1 night in Dec 2025

8/10 Good

Ernesto

I had to stop in my tracks when they said the deposit was $250 a night. I was shocked it was that high.
Stayed 1 night in Dec 2025

10/10 Excellent

Arianna

Liked: Cleanliness, amenities, property conditions & facilities
What a great place. Friendly staff, clean, nice perks, such as evening tea, happy hour and free breakfast (not the best eggs, but what do you expect?). Loved this place!
Stayed 1 night in Dec 2025

10/10 Excellent

Marsha

Stayed 2 nights in Dec 2025

8/10 Good

Connie

Stayed 3 nights in Dec 2025