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4.2 out of 5

"Great location, friendly, decent rooms and reasonable breakfast included. Only 3 lifts servicing 40 floors poses a challenge. We requested a room on a ... " More

By a verified traveller on Mon 09 Sep 2019

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Hotel Description

Element New York Times Square West puts you in the heart of New York, connected to the convention center and within just a 10-minute stroll of popular attractions like Times Square and Madison Square Garden. Highlights at this hotel include in-room kitchenettes, free WiFi, and free Internet.

All 411 rooms feature LCD TVs with cable channels, and you can enjoy DVD players, coffee/tea makers, and free local calls. In-room dining is easy with kitchenettes that come equipped with refrigerators, microwaves, and stovetops. Pillowtop beds invite a comfortable night's sleep, and you'll find nice touches like rainfall showerheads and free toiletries. Safes, hair dryers, and irons/ironing boards are also available.

This business-friendly hotel offers free WiFi in public areas, a fitness center, and a business center. Added amenities include a snack bar/deli and laundry facilities. Free on-the-go breakfast is available daily between 7:00 AM and 9:00 AM.

Attractions within a 10-minute walk of this 3-star Manhattan hotel include American Lyric Theater and Hammerstein Ballroom.

Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$241* Per night/room 22 May - 23 May

Junior Suite, 1 Bedroom, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Element New York Times Square West ratings based on 5 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Element New York Times Square West

Everyone (2) Couples (2) Family (2)
4 out of 5
Great location, friendly, decent rooms and reasonable breakfast included. Only 3 lifts servicing 40 floors poses a challenge. We requested a room on a lower level and got level 3, so easier to use the stairs.

Posted by on 9 Sep. 2019

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Comment from Hotel Management

9 Sep. 2019 by General Manager

Dear Guest, thank you for choosing Element New York Times Square West during your visit. We are glad to know that you appreciated our convenient location as well as our friendly staff and complimentary breakfast. We hope you will stay with us again on your next visit to the area. Best Regards, Mark Kulekci, General Manager

5 out of 5

Posted by on 15 Aug. 2019

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Comment from Hotel Management

16 Aug. 2019 by General Manager

Dear Guest, we enjoyed seeing your five-star rating and cannot thank you enough for it. On behalf of everyone here at Element New York Times Square West, I invite you to come back and stay with us again when in the area! Best Regards, Mark Kulekci, General Manager

4 out of 5
Element was well located and offered value for money. The staff were outstanding.

Posted by on 16 May 2019

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Comment from Hotel Management

16 May 2019 by Mike Cullim - Director of Front Office

Thank you for the great review! We look forward to seeing you on your next trip to NYC!

4 out of 5

Posted by on 17 Feb. 2019

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Comment from Hotel Management

4 Apr. 2019 by Mike Cullim - Director of Front Office

Thank you for the review. We look forward to seeing you on your next stay in NYC!

4 out of 5
Great central location. Was able to walk to all the important landmarks around Time Square.

Posted by on 9 Jan. 2019

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Comment from Hotel Management

10 Jan. 2019 by Assistant General Manager

Dear Guest, thank you for choosing to stay at Element New York Times Square West and for the great review. We appreciate you sharing how much you enjoyed your time with us along with our central location. Thanks for being our guest, and we hope you will visit us again on your next trip to the area. Best Regards, Lynn Woods, Assistant General Manager

About the Element New York Times Square West

Location 311 West 39th Street, New York, NY 10018

Property Features

There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. There are 2 meeting rooms available. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Element New York Times Square West. This 3-star New York hotel is smoke free.

  • 1 building
  • 411 guestrooms or units
  • 40 levels
  • Built in 2010
  • To-go breakfast (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Transport

  • Train station: Penn Station (1.3 km / 0.8 mi)
  • Metro station: 34 St. - Penn Station (0.5 km / 0.3 mi)

Room Amenities

Element New York Times Square West offers 411 air-conditioned accommodations with DVD players and safes. Beds feature pillowtop mattresses. 32-inch LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchenette
  • Separate bedroom
  • Pillowtop beds
  • LCD television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free on-the-go breakfast daily from 7:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay, plus a deposit of USD 250 per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned and disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • No rollaway/extra beds available
  • Minimum guest age is 21
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Offsite parking fee: USD 65 per day (0.40 mi away)
  • Pet deposit: USD 250 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Element Aparthotel New York Times Square West
  • Element New York Times Square West
  • Element New York Times Square West Hotel New York City
  • Element New York Times Square West Aparthotel
  • Element Times Square West Aparthotel
  • Element Times Square West
  • Element York Times Square West
  • Element New York Times Square West Hotel
  • Element New York Times Square West New York
  • Element New York Times Square West Hotel New York

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.