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Element New York Times Square West

3.5-star property
311 West 39th Street, New York, NY 1800 796 370
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4.1 out of 5
Very good!
See all 9 Wotif Reviews

"Breakfast was a fight to get to. Lifts were very annoying as one was broken for most of the time and they only had three in the first place to servic ... " More

By a verified traveller on Tue 19 Jan 2016

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Hotel Description

Element New York Times Square West places you in the centre of New York,connected to the convention centre and within a short 5-minute stroll of popular places like Madison Square Garden and Times Square. Highlights at this aparthotel include in-room kitchenettes, free WiFi and free high-speed Internet.

You can enjoy an LCD TV with cable channels, and each apartment features a DVD player, a coffee/tea maker and free local calls. In-room dining is easy with a kitchenette that comes equipped with a fridge, a microwave and a hob. Nice touches to enhance your stay include a pillowtop bed, a rainfall showerhead and free toiletries. A safe, a hairdryer and an iron/ironing board are also available.

This business-friendly aparthotel offers free WiFi in public areas, a fitness centre and a business centre. Other amenities include a free manager's reception, coffee/tea in a common area and laundry facilities. Free buffet breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of self parking.

Attractions within a 10-minute walk of this 3.5-star Midtown aparthotel include Bryant Park and Macy's.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$130* Per night/room 5 Jan. - 6 Jan.

Junior Suite, 1 Bedroom, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Element New York Times Square West ratings based on 9 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Element New York Times Square West

Everyone (5) Couples (2) Family (3)
4 out of 5
Breakfast was a fight to get to. Lifts were very annoying as one was broken for most of the time and they only had three in the first place to service 40 floors.

Posted by on 19 Jan. 2016

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3 out of 5

modern, comfortable, noisy as hell

Pros: The bed.
Cons: Carpeting and better soundproofing.
Location: It's right in midtown Manhattan and close to Times Square, the Empire State building etc etc.
The rooms are well appointed and the bed was very comfortable. However the hotel is extremely noisy & busy. I arrived late to find a mountain of garbage bags outside the front door and a long wait for check-in. I asked for a quiet room and got placed on the second floor ie. near street level next to a couple with a young child who wailed from 5.50am onwards. Given there is no carpeting in the rooms or hallways - and the adjoining doors let most noise through - that was it for my sleep.

Posted by , from New York on 19 Jul. 2015

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4 out of 5
Excellent hotel with room of a very high standard. Excellent facilities and great location. Only reservation are the slow lifts and competition for breakfast and somewhere to eat it.

Posted by on 19 May 2015

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5 out of 5

Great hotel

Overall a great experience, definitely recommend.

Posted by on 16 May 2015

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About the Element New York Times Square West

Location 311 West 39th Street, New York, NY 10018

Property Features

A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business centre. Free breakfast is served daily, and guests can also enjoy a free manager's reception. There are 2 meeting rooms available. A fitness centre, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Element New York Times Square West. Parking is available for a fee. This 3.5-star New York aparthotel is smoke free.

  • 1 building
  • 411 guestrooms or units
  • 40 levels
  • Built in 2010
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Grocery/convenience store
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: New York, NY (JFK-John F. Kennedy Intl.) (27.8 km / 17.3 mi)
  • Train station: New York Penn Station (1.3 km / 0.8 mi)
  • Metro station: 34 St. - Penn Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Element New York Times Square West offers 411 forms of air-conditioned accommodation with DVD players and a safe. Beds feature pillowtop mattresses. 32-inch LCD televisions come with premium cable channels. Accommodation at this 3.5-star aparthotel has kitchenettes with full-sized fridge/freezers, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • In-room kitchenette
  • Separate bedroom
  • Pillowtop beds
  • LCD television
  • Cable channels
  • Premium channels
  • DVD player
  • Fridge (full size)
  • Microwave
  • Hob
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM. The aparthotel hosts a free manager's reception on selected days.

Nearby Activities

Recreational amenities at the aparthotel include a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Weight limit: 50 lb

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • Pets allowed (no fees)
  • Minimum guest age is 21

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Element Aparthotel New York Times Square West
  • Element New York Times Square West
  • Element New York Times Square West Hotel New York City
  • Element New York Times Square West Aparthotel
  • Element Times Square West Aparthotel
  • Element Times Square West

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.