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Element New York Times Square West

3.0 star property

Photo gallery for Element New York Times Square West

Rooftop terrace
Exterior
Pet-friendly
1 bedroom, pillow-top beds, in-room safe, desk
Free daily buffet breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is AU$238
includes taxes & fees
10 May - 11 May

Explore the area

View map
311 West 39th Street, New York, NY, 10018
  • Place, Times Square
    ‪5 min walk‬
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Broadway
    ‪6 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪47 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

1 bedroom, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed

8.8 out of 10
Excellent
(271 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, City View

1 bedroom, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, City View

8.8 out of 10
Excellent
(86 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Traditional Room, 2 Double Beds

Full-sized fridge, microwave, stovetop, dishwasher

Traditional Room, 2 Double Beds

8.6 out of 10
Excellent
(152 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Studio, 1 King Bed

1 bedroom, pillow-top beds, in-room safe, desk

Studio, 1 King Bed

7.8 out of 10
Good
(31 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed, City View

1 bedroom, pillow-top beds, in-room safe, desk

Studio, 1 King Bed, City View

7.6 out of 10
Good
(20 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 Bedroom

1 bedroom, pillow-top beds, in-room safe, desk

Junior Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, City View

1 bedroom, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom, City View

  • City view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

1 bedroom, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

7.8 out of 10
Good
(10 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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OYO Times Square

Manhattan
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
3.5 out of 5, Good, 1,860 reviews
The price is AU$251
includes taxes & fees
25 May - 26 May
OYO Times Square

About the area

New York

Element New York Times Square West puts you in the heart of New York, connected to the convention centre and within just a 10-minute stroll of popular attractions like Times Square and Broadway. Highlights at this hotel include a complimentary breakfast, a 24-hour gym and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Added amenities include coffee/tea in a common area and laundry facilities. .Attractions within a 10-minute walk of this 3-property class Manhattan hotel include Madison Square Garden and Bryant Park.

What's nearby

  • New York Times Building - 2 min walk - 0.2 km
  • Times Square - 5 min walk - 0.5 km
  • Madison Square Garden - 6 min walk - 0.6 km
  • Broadway - 6 min walk - 0.6 km
  • Bryant Park - 8 min walk - 0.7 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 2 min walk
  • Penn Station - 9 min walk
  • John F. Kennedy International Airport (JFK) - 57 min drive

Restaurants

  • ‪Beer Authority - ‬2 min walk
  • ‪Wendy’s - ‬2 min walk
  • ‪Jollibee - ‬1 min walk
  • ‪Angelina Bakery NYC - ‬1 min walk
  • ‪Dear Irving on Hudson Rooftop Bar - ‬2 min walk

About this property

Element New York Times Square West

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and 2 meeting rooms. Free breakfast is available daily. The business-friendly Element New York Times Square West also features a 24-hour fitness centre, coffee/tea in common area, and laundry facilities.

This 3-star New York hotel is smoke free.

  • 1 building
  • 411 guestrooms or units
  • 40 levels
  • Conference rooms
  • Built in 2010
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Corner/local shop
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
Element New York Times Square West offers 411 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature pillowtop mattresses. Accommodation at this 3-star hotel has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. 32-inch LCD televisions come with premium cable channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Similar properties

Bar (on property)
Hyatt Place New York City/Times Square
Manhattan
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.2 out of 5, Very good, 3,836 reviews
The price is AU$261
includes taxes & fees
3 May - 4 May
Hyatt Place New York City/Times Square

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available from 7:00 AM to midnight (USD 76 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 40 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 2010
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per day (maximum USD 150 per stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Off site parking fee: USD 76 per day (0.2 mi away; open 7:00 AM to midnight)
  • Pet fee: USD 50 per pet, per day (maximum USD150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards in all accommodation. The property is professionally cleaned. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Element Aparthotel New York Times Square West
Element New York Times Square West
Element New York Times Square West Hotel New York City
Element New York Times Square West Aparthotel
Element Times Square West Aparthotel
Element Times Square West

Frequently asked questions

What is the cancellation policy at Element New York Times Square West?

Element New York Times Square West offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Element New York Times Square West?

As of 1 May 2026, prices found for a 1-night stay for 2 adults at Element New York Times Square West on 10 May 2026 start from AU$238, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Element New York Times Square West?

The closest beach to Element New York Times Square West is Coney Island Beach (20.5 km).

What makes Element New York Times Square West a romantic place to stay?

Romance packages, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Element New York Times Square West.

Is Element New York Times Square West family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Element New York Times Square West is a hit with families.

Does Element New York Times Square West serve breakfast?

You bet, guests enjoy the free buffet brekkie here! Offered weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Element New York Times Square West?

No, Element New York Times Square West does not offer an airport shuttle service.

What time are check-in & check-out at Element New York Times Square West?

Check-in begins at 3 PM. Check-out time is noon.

Element New York Times Square West Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1496 out of 3145 reviews
Rating 8 - Good. 958 out of 3145 reviews
Rating 6 - Okay. 392 out of 3145 reviews
Rating 4 - Poor. 150 out of 3145 reviews
Rating 2 - Terrible. 149 out of 3145 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Bethany

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel demanded $250 on arrival as a deposit which they said I would receive back in 3-4 weeks. There was no pre-warning of this during the booking process, otherwise I would have picked another hotel. I would understand if I had damaged the room etc but they took my money before I had even set foot in the room. This was not a nice start to the holiday as it left me out of pocket. Also, the continental breakfast experience was very busy and overwhelming, not a relaxing or enjoyable experience - we ended up getting breakfast and coffee elsewhere every day due to the business and poor selection. Shower was cold, some of the lights not working, and no kettle in the room.
Stayed 6 nights in Jan 2026

10/10 Excellent

Djenabou

Stayed 6 nights in Jan 2026

8/10 Good

Lim

Business traveller
Liked: Cleanliness, staff & service, amenities
all good
Stayed 10 nights in Jan 2026

10/10 Excellent

Joshua

Stayed 4 nights in Dec 2025

8/10 Good

Karla

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excelente ubicación y servicio. La habitación olía siempre a cigarrillos y las toallas también siempre que pasaba la limpieza. Pero quede bien complacida con todo
Stayed 9 nights in Jan 2026

8/10 Good

Noriliz

Liked: Cleanliness, amenities, property conditions & facilities
Everything is good, only we waiting too much for the elevator and The mattress on the bed was sunken on one side
Stayed 2 nights in Jan 2026

10/10 Excellent

Karl

Stayed 3 nights in Jan 2026

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities
From check-in through check-out, the staff was extremely friendly, helpful, and demonstrated what great customer service is all about. M at the front desk - she was extremely pleasant in spite of the number of people checking in. She was giving individual attention, and didn’t seem like she was rushing things along. As the first point of contact for my stay, this set the tone for my stay. J E and J R - J E kept an eye on the breakfast food, and was quick to call for replacements when needed. There was very little wait for this. I’ve stayed at other hotels where they seem indifferent when things run out and take their time refilling things, but not J E. Assisting him was J R, who made sure that tables were cleared off when vacated, and greeting the guests. He was attentive to all. With J R and J E working on that, it made all the difference. T at the front desk - Once again, he came through for me with a late checkout. While I was thinking of just an hour more (because of a Zoom meeting), he offered until 1 so I didn’t feel rushed after the meeting. While this may seem like a little thing, for me it made a difference, and I appreciate it. Housekeeping was responsive when additional towels were requested, and the room was well maintained. I’ve stayed at numerous hotels. What I’ve come to realize is that it is the staff that really makes the experience special, and the team at the hotel was outstanding. I look forward to my next stay there.
Stayed 5 nights in Jan 2026

10/10 Excellent

Marie audrey

Travelled with family
Liked: Cleanliness, staff & service, amenities
Très propre Super bien situé Déjeuner vraiment très bien ! On était 3 On a fait plusieurs hôtels à NY et se sera encore celle ci à notre prochaine visite
Stayed 1 night in Jan 2026

10/10 Excellent

Hyemi

Stayed 3 nights in Jan 2026

10/10 Excellent

Nicola

Stayed 2 nights in Jan 2026

10/10 Excellent

JD

Stayed 4 nights in Jan 2026

10/10 Excellent

Alejandra

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very courteous !
Stayed 3 nights in Jan 2026

10/10 Excellent

Muhammad Umair

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Apart from no parking near by. Everything else was great.
Stayed 2 nights in Jan 2026

8/10 Good

Daniela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was walkable to a lot of things which is why I chose it. The water stays in the shower which made it smell. The elevators are long so add extra time when going up or down. BREAKFAST is amazing. It is near the beginning of Times Square so if you don’t like noise don’t book it. We could hear the sirens and honking (didn’t bother us) lol.
Stayed 3 nights in Jan 2026

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were sweet and persknable; the accommodations were tidy and plush; the bed was comfy. We loved the shower and kitchenette, too.
Stayed 3 nights in Jan 2026

8/10 Good

Marie

Liked: Cleanliness
Great
Stayed 1 night in Jan 2026

10/10 Excellent

Xiaolin

Stayed 1 night in Jan 2026

6/10 Okay

Juwan

Disliked: Cleanliness, amenities, property conditions & facilities
The rooms look old, half of the things don’t work, the tv is micro, the breakfast is just powder eggs…the elevator…..good luck bro.
Stayed 4 nights in Jan 2026

10/10 Excellent

Alexandre

Stayed 7 nights in Jan 2026

10/10 Excellent

Nadia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel es muy cómodo, tiene buena ubicación, estación del metro cerca, un menú variado puedes subirlo a las habitaciones, una relax para compartir con cervezas y snacks. La limpieza fabulosa y las habitaciones cuentan con cocina e implementos para cocinar.
Stayed 14 nights in Jan 2026

8/10 Good

Kim Yvette Carpenter

Liked: Cleanliness, amenities, property conditions & facilities
Room was good, no problems
Stayed 1 night in Jan 2026

6/10 Okay

Himani

Stayed 3 nights in Jan 2026

2/10 Terrible

Robert

Stayed 1 night in Jan 2026

4/10 Poor

Josselin

Travelled with family
Disliked: Amenities, property conditions & facilities
No hot water
Stayed 3 nights in Jan 2026