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TownePlace Suites by Marriott New York Manhattan/Chelsea

3.5 star property
Hotel with free breakfast, a short walk to Madison Square Garden

Photo gallery for TownePlace Suites by Marriott New York Manhattan/Chelsea

Exterior
Studio, 1 King Bed, Kitchenette, Courtyard View
Restaurant
City view
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Gym
  • Parking available
  • Laundry
  • 24/7 front desk
The current price is AU$279
includes taxes & fees
11 May - 12 May

Explore the area

Map
140 West 28th Street, New York, NY, 10001
  • Madison Square Garden
    ‪6 min walk‬
  • Empire State Building
    ‪11 min walk‬
  • Times Square
    ‪14 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪53 min drive‬

Room options

View all photos for Studio, 1 King Bed, Kitchenette

Studio, 1 King Bed, Kitchenette

Studio, 1 King Bed, Kitchenette

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Dishwasher
Flat-screen TV
Private bathroom
  • City view
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Kitchenette, City View

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Kitchenette, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Mini-fridge
Dishwasher
Flat-screen TV
Private bathroom
  • City view
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Kitchenette, City View

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Kitchenette, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dishwasher
Flat-screen TV
Private bathroom
Hairdryer
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Kitchenette

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Kitchenette

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dishwasher
Flat-screen TV
Private bathroom
Hairdryer
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Kitchenette

City view

Studio, 1 King Bed, Kitchenette

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Mini-fridge
Dishwasher
Flat-screen TV
  • City view
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Kitchenette, Courtyard View

Studio, 1 King Bed, Kitchenette, Courtyard View

Studio, 1 King Bed, Kitchenette, Courtyard View

Highlights

Terrace
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Mini-fridge
Dishwasher
Flat-screen TV
  • Sleeps 2
  • 1 King Bed

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About the area

New York

TownePlace Suites by Marriott New York Manhattan/Chelsea puts you in the heart of New York, within just a 10-minute stroll of popular attractions like Madison Square Garden and 5th Avenue. Highlights at this hotel include free buffet breakfast and a 24-hour gym. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a 24-hour front desk. Other amenities include coffee/tea in a common area, dry cleaning/laundry services and free newspapers in the lobby. Free continental breakfast is available daily between 6:30 AM and 9:30 AM. There's also the convenience of self parking. .Attractions within a 10-minute walk of this 3.5-property class Manhattan hotel include Macy's and Madison Square Park.

What's nearby

  • Madison Square Garden - 6 min walk - 0.5 km
  • Empire State Building - 11 min walk - 1.0 km
  • Times Square - 14 min walk - 1.2 km
  • Broadway - 14 min walk - 1.2 km
  • Grand Central Terminal - 3 min drive - 2.0 km

Getting around

  • 28 St. Station (7th Av.) - 2 min walk
  • New York W 32nd St. Station - 6 min walk
  • LaGuardia Airport (LGA) - 26 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Ajisen Ramen - ‬1 min walk
  • ‪The Fleur Room - ‬3 min walk
  • ‪Le Pain Quotidien - ‬2 min walk
  • ‪Playa Bowls - ‬2 min walk

About this property

TownePlace Suites by Marriott New York Manhattan/Chelsea

Hotel with free breakfast, a short walk to Madison Square Garden
Free breakfast is served daily. WiFi and wired Internet are free in public spaces. The business-friendly TownePlace Suites by Marriott New York Manhattan/Chelsea also features a 24-hour fitness centre, coffee/tea in common area, and complimentary newspapers in the lobby. Parking is available for a fee.

This 3.5-star New York hotel is smoke free.

  • 247 guestrooms or units
  • 21 levels
  • Built in 2021
  • Buffet breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • 1 conference room
TownePlace Suites by Marriott New York Manhattan/Chelsea offers 247 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Spanish

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  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.1 out of 5, Very good, 2,839 reviews
The price is AU$257
includes taxes & fees
4 May - 5 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (USD 65 per day)
  • Parking on site (USD 65 per day)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Maximum 1 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 65 per day
  • Nearby parking fee: USD 65 per day (751 ft away)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Towneplace Suites NEW York Manhattan
TownePlace Suites by Marriott New York Manhattan/Chelsea Hotel

Frequently asked questions

What is the cancellation policy at TownePlace Suites by Marriott New York Manhattan/Chelsea?

TownePlace Suites by Marriott New York Manhattan/Chelsea offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at TownePlace Suites by Marriott New York Manhattan/Chelsea?

As of 1 May 2025, prices found for a 1-night stay for 2 adults at TownePlace Suites by Marriott New York Manhattan/Chelsea on 11 May 2025 start from AU$279.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at TownePlace Suites by Marriott New York Manhattan/Chelsea?

Yep, TownePlace Suites by Marriott New York Manhattan/Chelsea has a self car park for USD 65 per day.

Are there any beaches close to TownePlace Suites by Marriott New York Manhattan/Chelsea?

The closest beach to TownePlace Suites by Marriott New York Manhattan/Chelsea is Coney Island Beach (19.6 km).

Does TownePlace Suites by Marriott New York Manhattan/Chelsea serve breakfast?

Yeah, our guests enjoy the free buffet brekkie here! Served daily from 6:30 AM to 9:30 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at TownePlace Suites by Marriott New York Manhattan/Chelsea?

No, TownePlace Suites by Marriott New York Manhattan/Chelsea does not offer an airport shuttle service.

What time are check-in & check-out at TownePlace Suites by Marriott New York Manhattan/Chelsea?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

TownePlace Suites by Marriott New York Manhattan/Chelsea Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 402 out of 794 reviews
Rating 8 - Good. 253 out of 794 reviews
Rating 6 - Okay. 81 out of 794 reviews
Rating 4 - Poor. 31 out of 794 reviews
Rating 2 - Terrible. 27 out of 794 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort

Good for singles, convenient location.

Room was very small. Barn door for bathroom doesnt offer much privacy when staying in the room with someone else. Elevators weren't working properly (15 minute wait for an elevator, had to walk down from the 9th floor).
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
I recently stayed at this hotel, and unfortunately, it was not a pleasant experience due to the heating issues. The heater in our first room was broken—it kept blowing cold air and was incredibly loud. The room was freezing cold, making it impossible to feel comfortable. To their credit, the hotel staff was very nice and accommodating. They promptly changed our room after we raised the issue, but sadly, the second room wasn’t much better. It felt like the heater in that room wasn’t working at all, leaving us cold throughout our stay. While I appreciated the friendliness and helpfulness of the staff, the overall experience was disappointing because of the heating problems.
Stayed 5 nights in Jan 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
This property is located in the right spot !
Stayed 4 nights in Jan 2025

4/10 Poor

Heidi

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2024

6/10 Okay

Ryan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 11 nights in Jan 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Ikechukwu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Paola

Travelled with partner
Liked: Cleanliness, staff & service
The room was cold. The thermostat didn’t seem to adjust to a desirable temperature. My husband and I visited the first week of January. The staff was lovely, our room was clean and it was a plus to have breakfast available daily.
Stayed 5 nights in Jan 2025

10/10 Excellent

Scott

Stayed 7 nights in Dec 2024

10/10 Excellent

Amber

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was within walking distance to several attractions Breakfast had very good options (not the make it yourself waffles etc that’s at most places) Staff very friendly and helpful They will hold your luggage for you if you arrive early or after you check out at 11 so you can finish site seeing! Parking is available at 2 nearby garages that are just a few blocks down but be prepared to spend about $60/24 hours Would def recommend staying here!
Stayed 4 nights in Jan 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Modern and clean room with full kitchen. Pretty close to Subway station. And breakfast is included. I have been many times in New York and this is the best deal I got so far.
Stayed 2 nights in Jan 2025

10/10 Excellent

Qaisar

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Jan 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Donna

Stayed 1 night in Jan 2025

10/10 Excellent

Narges

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is definitely the main selling point. 7 minute walk from Penn station and Madison square garden, you have two main train stations within walking distance of the hotel, Korea town is also 10 minutes from the hotel. The staff were amazing and super helpful, breakfast options were basic but still good if you’re trying to save on cost. We stayed for a few days to explore the City and it was perfect!

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff through-out hotel were great but extra awesome was the staff serving breakfast. I am in a wheelchair and they were so supportive, and problem solved it in a very busy weekend environment.
Stayed 3 nights in Jan 2025

10/10 Excellent

Cara

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Walton at the front desk was honestly the best! I would go again just to deal with him again!
Stayed 6 nights in Dec 2024

2/10 Terrible

Ahmed Tashfeen

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Worst hotel in a good location.The property is conveniently located. However thats all there it is. Very very very small rooms which they call "suites". The breakfast is always overcrowded with not much dining options. We had to take breakfast outside almost half of our stay. There is enormous noises in the proerty in rooms from street, lifts and people talking in lobby. Very difficult to sleep in such noise. Over and above all their prices are sky high despite veey minimal facilities.
Stayed 7 nights in Dec 2024

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Jorielyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaniness
Stayed 4 nights in Dec 2024

10/10 Excellent

Azita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except for some stupid guests shouting in the hallway in the middle of the night.
Stayed 2 nights in Dec 2024

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Dec 2024

10/10 Excellent

Lenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay . Lots of loud noise outside of hotel
Stayed 5 nights in Dec 2024

10/10 Excellent

Harold

Stayed 1 night in Jan 2025

4/10 Poor

Ruthber

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
I stayed at the hotel for 9 days. The rooms are tiny, which explains why they do not advertise the size. The layout is awkward, and the closet can only fit a maximum of 3 jackets tightly. The heat unit broke twice during my stay. The towels were clean but felt as rough as sandpaper. The location is good, but do not count on parking. I called and was told that I could load/unload in front of the hotel, but only if you are really lucky to get a spot. Most of the hotel staff are Latino and very friendly and attentive. However, on the last day of our stay, we were treated disrespectfully by the non-Latino lady in charge of the mezzanine restaurant. She was rude, even after seeing us for the previous 8 days.
Stayed 8 nights in Dec 2024