Hyatt Regency Monterey Hotel & Spa

4.5 star property
Luxury resort with 2 restaurants and 2 outdoor pools

Photo gallery for Hyatt Regency Monterey Hotel & Spa

Stroll up to the charming entrance, where a serene fountain and lush garden await.
Creator video
Relax by the serene pool surrounded by lush greenery and lounge chairs.
Relax in the open lounge area with sofas, armchairs, and round tables, surrounded by large windows and a fireplace.
Golfers enjoy a serene round on our well-maintained course.

Reviews

8.6 out of 10
Excellent

Popular amenities

The current price is AU$513
includes taxes & fees
24 July - 25 July

Explore the area

Map
1 Old Golf Course Rd, Monterey, CA, 93940
  • Fisherman's Wharf
    ‪2 min drive‬
  • Cannery Row
    ‪3 min drive‬
  • Monterey Bay Aquarium
    ‪5 min drive‬
  • Monterey, CA (MRY-Monterey Peninsula)
    ‪3 min drive‬

Room options

Room, 1 King Bed, Balcony, Golf View

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 35 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Pool View

8.0 out of 10
Very good
(11 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Golf View

8.8 out of 10
Excellent
(6 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
  • 35 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Patio

8.0 out of 10
Very good
(27 reviews)

Highlights

Patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Pool View

8.4 out of 10
Very good
(11 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Patio

8.6 out of 10
Excellent
(19 reviews)

Highlights

Patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

8.8 out of 10
Excellent
(76 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds

8.8 out of 10
Excellent
(53 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Golf View

7.8 out of 10
Good
(6 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
  • 35 sq m
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

Suite (Monterey)

9.8 out of 10
Exceptional
(10 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
  • 64 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Balcony

8.0 out of 10
Very good
(24 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Patio, Golf View

7.0 out of 10
Good
(11 reviews)

Highlights

Patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 35 sq m
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(51 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Patio, Golf View

8.0 out of 10
Very good
(1 review)

Highlights

Patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 35 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

Suite

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
  • Sleeps 4
  • 1 Single Bed

Room, 1 King Bed, Balcony, Pool View

8.8 out of 10
Excellent
(9 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(10 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Shower)

8.4 out of 10
Very good
(10 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Monterey

A luxury stay in the heart of Monterey awaits you at Hyatt Regency Monterey Hotel & Spa. You'll be 3.6 km (2.2 mi) from Monterey Bay and 4.4 km (2.7 mi) from Monterey Bay Aquarium. Highlights at this resort include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, Swedish massages and aromatherapy. Sea Root Bar is the resort's own bar. Enjoy access to 2 hot tubs and 6 outdoor tennis courts along with a golf course and a gym. 40000 square feet (3716 square metres) of event facilities include 26 meeting rooms and a conference centre. Other amenities include free Wi-Fi in public areas, a steam room and a coffee shop/cafe. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of a free airport shuttle. .Attractions within a 10-minute drive of this 4.5-property class Monterey resort include 17-Mile Drive and Fisherman's Wharf.

What's nearby

  • Naval Postgraduate School - 8 min walk - 0.7 km
  • Del Monte Beach - 20 min walk - 1.7 km
  • Fisherman's Wharf - 2 min drive - 2.5 km
  • Cannery Row - 3 min drive - 3.3 km
  • Monterey Bay Aquarium - 5 min drive - 4.7 km

Getting around

  • Monterey Station - 13 min drive
  • Monterey, CA (MRY-Monterey Peninsula) - 4 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Sapporo Japanese Steakhouse - ‬3 min drive
  • ‪Dust Bowl Brewing Tap Depot - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Captain + Stoker - ‬3 min drive

About this property

Hyatt Regency Monterey Hotel & Spa

Luxury resort with 2 restaurants and 2 outdoor pools
Hyatt Regency Monterey Hotel & Spa offers its guests a full-service spa, a golf course, 2 outdoor swimming pools, and 2 hot tubs. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this resort measures 40000 square feet (3716 square metres) and includes a conference centre. A health club, a steam room, and spa services are also featured at the luxury Hyatt Regency Monterey Hotel & Spa. A roundtrip airport shuttle is free (available on request). For a fee, parking is available. A complete renovation of Hyatt Regency Monterey Hotel & Spa was completed in November 2020.

Smoking is allowed in designated areas at this 4.5-star Monterey resort.

  • 560 guestrooms or units
  • 2 dining venues
  • Conference rooms
  • 40000 sq ft of conference space
  • 3716 sq. m of conference space
  • Built in 1967
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Hyatt Regency Monterey Hotel & Spa offers 560 air-conditioned accommodations with a safe and complimentary bottles of water. This individually decorated and furnished accommodation has separate sitting areas. Pillowtop beds feature down duvets and premium bedding. 55-inch LED televisions come with premium digital channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered once per stay.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include deep-tissue massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 7:00 AM to 11:00 PM on request
  • Parking on site (USD 20 per day)
  • Valet parking on site (USD 20 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 6 to 28 for adults and USD 6 to 28 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Central Coast Provisions
  • Sea Root
  • Sea Root Bar

Things to do

  • 18-hole golf course
  • 2 hot tubs
  • 2 outdoor pools
  • 6 outdoor tennis courts
  • Basketball
  • Bicycle rentals
  • Full-service spa
  • Golf
  • Golf lessons
  • Health club
  • Playground
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's games
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 26 meeting rooms
  • Computer station
  • Conference centre (40,000 square foot of space)

Outdoors

  • Garden
  • In a nature reserve
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Prenatal massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Built in 1967
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall
  • Renovated entire property - November 2020

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LED TV with premium digital channels
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 39.76 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 6.00 to 28 for adults and USD 6.00 to 28 for children
  • Self-parking fee: USD 20.00 per day
  • Valet parking fee: USD 20 per day
  • Pet fee: USD 100.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Hotel Monterey
Hyatt Regency Monterey
Hyatt Regency Monterey Hotel
Monterey Hyatt Hotel
Regency Monterey
Hyatt Regency Monterey Ca
Hyatt Regency Monterey Hotel And Spa
Hyatt Regency Monterey Hotel Monterey
Hyatt Regency Monterey Hotel Spa
Hyatt Regency Monterey & Spa
Hyatt Regency Monterey Hotel Spa
Hyatt Regency Monterey Hotel & Spa Resort
Hyatt Regency Monterey Hotel & Spa Monterey
Hyatt Regency Monterey Hotel & Spa Resort Monterey

Frequently asked questions

What is the cancellation policy at Hyatt Regency Monterey Hotel & Spa?

Hyatt Regency Monterey Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Regency Monterey Hotel & Spa?

As of 19 July 2025, prices found for a 1-night stay for 2 adults at Hyatt Regency Monterey Hotel & Spa on 24 July 2025 start from AU$452.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Regency Monterey Hotel & Spa?

Yep, Hyatt Regency Monterey Hotel & Spa has a self car park for USD 20.00 per day.

Are there any beaches close to Hyatt Regency Monterey Hotel & Spa?

Yep, Hyatt Regency Monterey Hotel & Spa is a short 14-minute walk from Monterey State Beach.

Is there a spa on site at Hyatt Regency Monterey Hotel & Spa?

Yep, there is an onsite spa at Hyatt Regency Monterey Hotel & Spa. You'll enjoy services like Swedish massages.

Does Hyatt Regency Monterey Hotel & Spa have a pool?

Yep, and guests love it! Hyatt Regency Monterey Hotel & Spa has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Hyatt Regency Monterey Hotel & Spa?

Hyatt Regency Monterey Hotel & Spa features 2 outdoor pools, 2 hot tubs and a health club. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Hyatt Regency Monterey Hotel & Spa a romantic place to stay?

A lounge bar and 24-hour room service, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Hyatt Regency Monterey Hotel & Spa.

Is Hyatt Regency Monterey Hotel & Spa family-friendly?

You bet! With amenities such as a playground and 2 outdoor pools, as well as free infant beds in the guestrooms, it's no surprise that Hyatt Regency Monterey Hotel & Spa is a hit with families.

Does Hyatt Regency Monterey Hotel & Spa serve breakfast?

Yep, guests give top marks to the buffet breakfast here! Available daily from 7:00 AM to 10:30 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Hyatt Regency Monterey Hotel & Spa?

Yep, there's a free airport shuttle that runs from 7:00 AM - 11:00 PM on request.

Is there a bar or restaurant at Hyatt Regency Monterey Hotel & Spa?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Regency Monterey Hotel & Spa?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Hyatt Regency Monterey Hotel & Spa?

Dogs are welcome at Hyatt Regency Monterey Hotel & Spa, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 23 kg per pet.

Is there a golf course on site at Hyatt Regency Monterey Hotel & Spa?

Yep, Hyatt Regency Monterey Hotel & Spa has an 18-hole golf course. Golf lessons are also available.

Hyatt Regency Monterey Hotel & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 797 out of 1407 reviews
Rating 8 - Good. 329 out of 1407 reviews
Rating 6 - Okay. 157 out of 1407 reviews
Rating 4 - Poor. 78 out of 1407 reviews
Rating 2 - Terrible. 46 out of 1407 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Karen S

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great short trip. Loved pickleball and the kids buffet. Bedding was a little weird and needed more pool towels.
Stayed 2 nights in Apr 2025

10/10 Excellent

Marquetta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

4/10 Poor

Benjamin

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Poor service at check in

Poor service at checkin. There were some issues with my booking and the woman just shrugged, blamed Expedia and told me I was out of luck. Staff should be trained that third party agents are contracted by the hotel and that the hotel are responsible for listing errors. Some better customer service would be nice too, especially considering we spent $500 per night for our room.
Stayed 1 night in Apr 2025

4/10 Poor

Kristen

Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

blanka

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, room was very good. We had a very noisy neighbor who had a large party and we had to call the front desk at 2 am. However, they dealt with the problem quickly
Stayed 2 nights in Apr 2025

10/10 Excellent

Bianey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closer to downtown. Definitely we’ll staying here again.
Stayed 2 nights in Apr 2025

8/10 Good

Victoria

Stayed 1 night in Apr 2025

6/10 Okay

Michael

Disliked: Cleanliness, property conditions & facilities

Nice property but needs to be updated.

We stayed at the Monterey Hyatt Regency for the Pebble Beach Food and Wine weekend. It’s a touristy place so I didn’t think the accommodations would be spectacular but when it costs over a $1000 for two nights I did expect a little bit more. The lobby and the grounds close to the lobby were nice but the rooms were very outdated and the carpets have to be at least 20 years old, dirty and musty. Our bed was caved in on one side and we did have some bugs in our bathroom. Our patio lead out to the parking lot which plays music but the speakers were all blown so the sound was unpleasant. I also did not like that our building door was propped open both days we were there. The have a keypass on them for safety and privacy so we had to keep closing them after the staff would leave them unlocked. Overall not a great experience and would pass on this property for future visits.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ky

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solid hotel option!

Solid hotel option! We don’t have kids, but it seemed very family friendly if needed. Beds were comfy, staff was nice. Good location for Monterey and Carmel!
Stayed 3 nights in Feb 2025

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Everything was amazing! Staff at r
Stayed 2 nights in Apr 2025

6/10 Okay

Tim

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We booked and paid extra for a pool room, expecting the pool shown in the photos. However, we were unaware that there are two pools, and the one near our room is not the one depicted in the listing. This was not made clear at the time of booking. Additionally, while our room faces the pool, the other side faces the freeway, making it quite loud at night and affecting our sleep. We requested a room change at the front desk, but unfortunately, they were unable to locate a better room for us, which has been frustrating.
Stayed 1 night in Apr 2025

10/10 Excellent

barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for family visit .

Service , comfort , pool and hot tub , lounge area outstanding . We were assisted very nicely at the front desk to change our rooms as they were very far from the lobby . Loved the evening s’mores and enjoyed the fire pits . Great place for 3 night stay with two small children . Lots of games to play in attractive terrace . Coffee shop very well stocked with fresh and packaged choices
Stayed 3 nights in Apr 2025

10/10 Excellent

Amil

Stayed 2 nights in Mar 2025

10/10 Excellent

Araceli

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the heated pool, room was okay.
Stayed 1 night in Mar 2025

10/10 Excellent

Margarita

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Thumbs up.
Stayed 2 nights in Feb 2025

10/10 Excellent

Hardeep

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their menu was very limited. Otherwise, great place to stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Sage, London

Stayed 2 nights in Mar 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Margarita Nava de

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Mar 2025

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Mar 2025

10/10 Excellent

Billy

Stayed 2 nights in Mar 2025

8/10 Good

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Sabrina

Travelled with partner, Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The resort itself was very nice and well maintained. However our stay in the Monterey Suite was disappointing. The room itself was not very clean in the sink and showers.There was sticky/dirty stains in both. Then we found black mold on the shower ceiling the day we were leaving. And when we told the manager she treated it very casually and passively. For what we paid for the room I would have expected a higher standard. I will not be staying here again.
Stayed 2 nights in Mar 2025