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3.7 out of 5

"They only had enough towels for 1 per person per stay. I asked for towels so we could use the pool and use our bathroom towels for when we returned to ... " More

By a verified traveller on Mon 09 Mar 2020

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Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Apartment, 1 Bedroom, Pool Access, City View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Two Bedroom Two Private Bathroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Standard Apartment, 2 Bedrooms, 1 Bathroom, Kitchen, City View

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Standard Apartment, 2 Bedrooms, Non Smoking

Bed Count 4 Twin Beds Maximum Occupancy 5 Max

Hotel Description

Urban Modern Apartments places you in the center of Melbourne, within a short 5-minute stroll of popular places like SEA LIFE Melbourne and Yarra Riverfront. Highlights at this Baroque property include an indoor swimming pool, and in-room kitchens and washers/dryers.

Each apartment is individually decorated and features a Smart TV with digital channels, along with free WiFi, a living room, and a dining area. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include a hydromassage showerhead, slippers, and free toiletries. A coffee/tea maker, Netflix, and a hair dryer are also available. Limited housekeeping is available.

Enjoy the fitness center, spa tub, and sauna. Additionally, you'll find free WiFi in public areas, massage/treatment rooms, and laundry facilities. There's also the convenience of self parking.

Attractions within a 10-minute walk of this 3.5-star Melbourne Central Business District property include Melbourne Convention and Exhibition Centre and Crown Casino and Entertainment Complex.

Urban Modern Apartments ratings based on 81 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Urban Modern Apartments

Everyone (49) Couples (3) Family (19)
1 out of 5

Posted by on 17 Jun. 2020

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Comment from Hotel Management

7 Jul. 2020 by James

Stay safe and stay healthy! God bless

4 out of 5
They only had enough towels for 1 per person per stay. I asked for towels so we could use the pool and use our bathroom towels for when we returned to shower after the pool. We got 2 towels and 2 hand towels for 4 people. Better than nothing I guess.

Posted by on 9 Mar. 2020

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Comment from Hotel Management

13 Mar. 2020 by Iris -Receptionist

Thank you for your review and for choosing our apartment. Your review with us and the community.

5 out of 5
Was well set up and exceptionally clean rooms. Looked like upgrades to hallways etc, but didn’t affect room. All amenities supplied

Posted by on 27 Feb. 2020

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Comment from Hotel Management

29 Feb. 2020 by Iris -Receptionist

We appreciate your positive feedback about our apartment. We do take pride in catering to our guests’ needs the best way we can. Thanks for leaving us a good review. Hope to see you again.

5 out of 5

Posted by on 23 Feb. 2020

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Comment from Hotel Management

29 Feb. 2020 by Iris -Receptionist

Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner.

4 out of 5
The apartments are Very spacious and Provide a great view. Excellent location just minutes away from southern cross station and supermarket

Posted by on 19 Feb. 2020

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Comment from Hotel Management

22 Feb. 2020 by Iris- Receptionist

Dear guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

3 out of 5
No balcony very small and congested, Comfortable though

Posted by on 10 Feb. 2020

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Comment from Hotel Management

23 Feb. 2020 by Iris- Receptionist

Dear guest, Thank you for your review. We are glad that you are happy with our bedding. Our apartment located in Melbourne CBD, yes our room might not be really big. But comfy enough for a family :) Hope to see you again.

5 out of 5

Posted by on 9 Feb. 2020

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Comment from Hotel Management

23 Feb. 2020 by Iris - Receptionist

Thank you so much for taking the time to leave us this amazing review.

4 out of 5
Wonderful pool and spa area, smart tv had Netflix logged in by the owners which was a plus! To check in and check out it is a lot of trouble with their office being on the 14th floor and not having access to this floor via your swipe card. To check out and leave your bags you have to go to ground level, go outside and call reception via the intercom the head back up to the 14th level

Posted by on 8 Feb. 2020

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Comment from Hotel Management

23 Feb. 2020 by Iris - Receptionist

Dear guest, Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read you liked the spa, pool and also our smart TV. We provide premium netflix for free. We were sorry to hear there were some issues with check in due to the complex building. So we try our best to provide the best service and great hardware to provide an great experience for every guest. Hope to see you again.

3 out of 5

Posted by on 7 Feb. 2020

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Comment from Hotel Management

23 Feb. 2020 by Iris- Receptionist

Thanks for leaving us a good review. Hope to see you again.

4 out of 5

Posted by on 4 Feb. 2020

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Comment from Hotel Management

23 Feb. 2020 by Iris - Receptionist

Thanks for leaving us a good review. Hope to see you again.

About the Urban Modern Apartments

Location 568 Collins Street, Melbourne, VIC 3000

Property Features

As a guest of Urban Modern Apartments, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. WiFi is free in public spaces. Urban Modern Apartments also features spa services, laundry facilities, and a grocery/convenience store. Parking is available for a fee. This 3.5-star Melbourne apartment is smoke free.

  • 1 building
  • 50 guestrooms or units
  • 65 levels
  • Built in 2015
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Convenience store
  • Beauty salon
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Number of living rooms1
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Southern Cross Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Urban Modern Apartments offers 50 accommodations with washers/dryers and coffee/tea makers. These individually decorated and furnished accommodations have separate living rooms. Accommodations at this 3.5-star apartment have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers with hydromassage showerheads, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 40-inch Smart televisions come with digital channels and Netflix. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Washer and dryer
  • Dining room
  • Living room
  • Smart television
  • Digital channels
  • Netflix
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Hydromassage showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (limited)
  • Hair dryer
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Free tea bags/instant coffee

Spa Services

  • Number of treatment rooms 1

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open daily from 9:30 AM - 5:30 PM. The check-in location differs from the property location. To check in, go to Key collection from onsite reception at Level 14 To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9:30 AM - 5:30 PM.
The check-in location differs from the property location. To check in, guests will need to go to Key collection from onsite reception at Level 14
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 20.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve rollaway/extra beds and onsite parking.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staffed front desk
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 20.00 per night
  • Late check-in fee: AUD 30.00 for check-in between 9:30 PM and 6:00 AM
  • Rollaway bed fee: AUD 20.0 per night
  • Credit card charges are subject to a surcharge of 1.8 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Urban Modern Apartments Apartment Melbourne
  • Urban Modern Apartments Apartment
  • Urban Modern Apartments Melbourne
  • Urban Morn s
  • Urban Modern Apartments Apartment
  • Urban Modern Apartments Melbourne
  • Urban Modern Apartments Apartment Melbourne

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.