3.8 out of 5

"Excellent position to southern cross station and local quick, FOODS " More

By a verified traveller on Thu 06 Sep 2018

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Hotel Description

Urban Modern Apartments puts you in the heart of Melbourne, within just a 10-minute stroll of popular attractions like SEA LIFE Melbourne and Melbourne Convention and Exhibition Centre. Highlights at this property include an indoor swimming pool, and in-room kitchens and washers/dryers.

Each apartment is individually decorated and features free WiFi, 2 multiple bathrooms and a living room. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a hob. Nice touches to enhance your stay include a hydromassage showerhead, slippers and free toiletries. A dining area, Smart televisions and a coffee/tea maker are also available. Limited housekeeping is available.

Enjoy the fitness centre, spa tub and sauna. Added amenities include free WiFi in public areas, massage/treatment rooms and laundry facilities. There's also the convenience of self parking.

Attractions within a 15-minute walk of this 3.5-star Melbourne Central Business District property include Bourke Street Mall and Marvel Stadium.

Standard Apartment, 1 Bedroom, Pool Access, City View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$123* Per night/room 22 Sep. - 23 Sep.

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Two Bedroom Two Private Bathroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Standard Apartment, 2 Bedrooms, 1 Bathroom, Kitchen, City View

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Standard Apartment, 2 Bedrooms, Non Smoking

Bed Count 4 Twin Beds Maximum Occupancy 5 Max

Urban Modern Apartments ratings based on 54 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Urban Modern Apartments

Everyone (38) Couples (1) Family (9)
2 out of 5
Most of the issues stem from the communication problems. There is a limited hours contact desk and when I called the out of hours number twice it played the message about office hours. Check In is problematic with parking next door and having to wait for someone to let you it. A couple of minor issues with the room a dirty towel behind the door of the en-suit and a leaking window in the second bedroom. The first morning a trickle of water then none. No Communication available. I understand the water issue is with the whole building but concerning that no one to speak to. The second morning I couldn't get out of the building as there was an electrical issue with the car park. Again, no one answers the out of hours number. Then you have to find street parking to return keys and fobs back to the 14th floor. I will not recommend due to problems with parking and lack of out of hours phone support.

Posted by on 18 Aug. 2019

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1 out of 5

Posted by on 22 Jul. 2019

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Comment from Hotel Management

24 Jul. 2019 by Urban Modern Apartments

Thank you for your feedback. We hope to bring you a better accommodation experience in the future.

1 out of 5
The 13th floor smelt so badly of gas we couldn’t stay on that floor

Posted by on 4 Jul. 2019

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Comment from Hotel Management

4 Jul. 2019 by Urban Modern Reception

Hi guest, Sorry for the unpleasant smell as we believed the smell was came from the other rooms or tenants. We always ensure our room to the guest are cleans and fresh. Thanks for your feedback.

5 out of 5
It was quiet and central to where we wanted to be. Staff were friendly

Posted by on 8 May 2019

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Comment from Hotel Management

14 May 2019 by Urban Modern Apartments

Thank you for staying with us. We hope to host you again in the future.

2 out of 5
The foyer and walls were filthy. The apartment needed maintenance and the building squeaked and moaned in the wind

Posted by on 3 May 2019

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Comment from Hotel Management

15 May 2019 by Urban Modern Apartments

We are terribly sorry to hear that. We will report to the supervisor.

3 out of 5
Good location. Friendly Staff. Booked and paid for 5 guests, only cutlery for 2 people. Building very noisy at night, creaking in the walls, magbe structural.

Posted by on 2 May 2019

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Comment from Hotel Management

15 May 2019 by Urban Modern Apartments

We are sorry for the inconvenience caused. We will report to the supervisor. We hope to serve you again in the future.

2 out of 5

Posted by on 2 Apr. 2019

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Comment from Hotel Management

15 May 2019 by Urban Modern Apartments

We hope to serve you in the future, thank you.

2 out of 5
There is maintenance with the lifts going on making access difficult and a safety concern.

Posted by on 25 Mar. 2019

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Comment from Hotel Management

25 Apr. 2019 by Urban Modern Reception

Sorry for the inconvenience caused. The lifts had been fixed at this moment. Looking forward on your next visit with us.

5 out of 5
We liked that is was in a great location, very central and close to all forms of transport.

Posted by on 24 Mar. 2019

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Comment from Hotel Management

17 Apr. 2019 by Urban Modern Apartments

Thank you for choosing our apartments as accommodation. We hope you had a great time in CBD.

1 out of 5
I didnt stay and i puck key returned 5 after and there would refond my money $493 dollars so leftme and 4 children steaned and had to pay for more accomation else where im a single parent with 4 kids on pension left as borrowing money no happy there where so robe the maniger and stuff no re fond

Posted by on 1 Mar. 2019

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Comment from Hotel Management

25 Apr. 2019 by Urban Modern reception

We apologize for the inconvenience caused

About the Urban Modern Apartments

Location 568 Collins Street, Melbourne, VIC 3000

Property Features

As a guest of Urban Modern Apartments, you'll find an indoor pool, a spa tub, a sauna, and a fitness centre. WiFi is free in public spaces. Spa services, multilingual staff, and laundry facilities are also featured at Urban Modern Apartments. Parking is available for a fee. This 3.5-star Melbourne apartment is smoke free.

  • 1 building
  • 25 guestrooms or units
  • 63 levels
  • Built in 2015
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Corner/local shop
  • Beauty salon
  • ATM
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Separate living room
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Spencer Street Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Urban Modern Apartments offers 25 forms of air-conditioned accommodation with washers/dryers and coffee/tea makers. This individually decorated and furnished accommodation has separate living rooms. Accommodation at this 3.5-star apartment has kitchens with fridges, hobs, microwaves and separate dining areas. Bathrooms include a shower with a hydromassage showerhead, complimentary slippers, complimentary toiletries and a hairdryer. This Melbourne apartment provides complimentary wireless Internet access. 40-inch Smart televisions come with Netflix. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • 2 bathrooms
  • Washer and dryer
  • Dining room
  • Living room
  • Smart television
  • Netflix
  • Fridge
  • Microwave
  • Oven
  • Hob
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Hydromassage showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (limited)
  • Hairdryer
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Climate control
  • Unique furnishings
  • Unique decor

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

Spa Services

  • Number of treatment rooms 1

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 9:30 PM
  • Minimum check-in age is 21

Special check-in instructions:

The front desk is open daily from 9:30 AM - 5:30 PM.
The check-in location differs from the property location. To check in, go to Key collection from onsite office at Level 14
If you are planning to arrive after 9:30 PM, please contact the property at least 24 hours in advance using the information on the booking confirmation.

The front desk at this property is open daily from 9:30 AM - 5:30 PM.
The check-in location differs from the property location. To check in, guests will need to go to Key collection from onsite office at Level 14
Guests arriving after 9:30 PM must contact the property at least 24 hours prior to arrival using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 20.0 per night.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve rollaway/extra beds and on-site parking.

  • No cots (infant beds) available
  • Only service animals are allowed
  • Union Pay

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: AUD 20.00 per night
  • Late check-in fee: AUD 30.00 for check-in after 9:30 PM
  • Rollaway bed fee: AUD 20.0 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Urban Modern Apartments Apartment Melbourne
  • Urban Modern Apartments Apartment
  • Urban Modern Apartments Melbourne
  • Urban Morn s

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.