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Hotel Description

Sunshine Boutique Apartments Collins places you steps from Rialto Towers and within a short 5-minute stroll of Collins Street.

Each apartment is soundproofed and features a washer/dryer, free WiFi, and a dining area. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include free toiletries and premium bedding. A sitting area, a flat-screen TV, and a coffee/tea maker are also available.

This business-friendly apartment building offers free WiFi in public areas, dry cleaning/laundry services, and multilingual staff. Added amenities include a snack bar/deli and laundry facilities. There's also the convenience of self parking.

Places within a short walk of this 3.5-star Melbourne Central Business District property include Yarra Riverfront and SEA LIFE Melbourne.

Deluxe Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Economy Apartment, City View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Luxury Apartment

Bed Count 1 Twin Bed Maximum Occupancy 6 Max

Superior Apartment

Bed Count 2 Twin Beds Maximum Occupancy 7 Max

Design Apartment, 2 Bedrooms

Bed Count 2 Twin Beds Maximum Occupancy 7 Max

Sunshine Boutique Apartments Collins ratings based on 9 Verified Reviews

Review Summary
1.3 out of 5 1.5 out of 5.0
Room cleanliness 1.5 out of 5.0
Service & staff 1.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Sunshine Boutique Apartments Collins

Everyone (5) Family (3)
1 out of 5
DO NOT BOOK THIS PLACE!!! Went to check in and told they don’t have any rooms left! They had sold our room!! Left my family in the lurch at 6pm during one of the busiest nights in Melbourne.

Posted by on 24 Jan. 2020

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1 out of 5
The room was terrible. I paid my accommodation up front. The room was for 7 or more guests. When I arrived. I had to pay an upfront 200 dollar deposit for the room. 2 of the lights in the kitchen one was broken the other not working. There were 4 small towels in the room which were all damp and not properly dry. The master bedroom stunk like mouldy washing and pee. The beds were old and uncomfortable. We got no sleep at all. The room wss dirty, cushions on couch had stains and carpets were also stained and dirty. The windows and walls were filthy. The fire alarm went off at 5am for absolutely no reason. I tried contacting property about my bond after checking out, but the hotel was unreachable. All I want is my bond back although this room was definately not worth the $268 per night that I paid and I cant reach anyone. Very angry will never stay here again.

Posted by on 3 Nov. 2019

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1 out of 5

Posted by on 19 Nov. 2018

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1 out of 5
We were disgusted with the service and state of the apartment. They did not provided facilities as advertised. The cleanliness is unsatisfactory and parts of the apartment are unsafe. Our main concerns were wet used floor towels and used tea towels that were not replaced, wet crockery in the kitchen, Dirty utensils in the drawers, the broken couch is unsafe, used dirty tissues in the bedside table drawer, lack of toilet rolls and tea/ coffee making items, the tv cable was not provided, mismatched bedding that did not fit the sofa bed, dirty clothes left in clothes dryer, unflushed toilets upon arrival, unsatisfactory service.

Posted by , from Newcastle on 16 Nov. 2018

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1 out of 5

DISGUSTED!!

Pros: NOTHING!
Cons: DON'T DEAL WITH THIS PLACE!!
Do not book this accommodation!!!! 5 people left with nowhere to stay! When checking in, was told to sms name to mobile number, then received a message back advising no room, overbooked! Spent the next 2-3 hours trying to find last minute accommodation in Melbourne on a Saturday night. Disgusting customer service, Wotif, you should not deal with this establishment!!!!

Posted by on 18 Jul. 2018

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2 out of 5

Small room, dirty, but close to southern cross

The room was not cleaned with dirty dishes, toenail clippings and dirty mirrors. We were then moved to a smaller second room which had a bloody tampon left in the toilet, dried blood near the toilet and the air was crusty. When given the smaller room the lady squished a bug and flung it under the fridge. We weren’t given a discount due to downsizing which is ridiculous and sheets and couch had stains. The tv was not tuned and came with no remote so programming it was near impossible. The only good thing about this place was the location in comparison to Southern Cross Station (a 2 minute walk) giving great access to public transport. Overall would not stay again.

Posted by on 28 May 2018

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1 out of 5
This was my first time on Wotif. I wish I had of looked at previous reviews. I don't think I scrolled down enough. The person wasn't ready for me when I wanted to check in. I had little kids and had travelled for two hours already. It's not actually a real business managing apartments, it's a privately owned apartment. The mop was left at the door. The tv was brought up and plonked on a table, not plugged in, no remote, no aerial attached. A light globe was faulty which my 4 year was playing with. There was one bed for two kids (which I had booked) rather than two beds. They wanted $300 deposit when there's no business to get assurances from. Even Wotif couldn't get hold of the owner when I tried to complain, so how would you know you will get your deposit back? It all seemed really unprofessional to me. The photos are misleading. The apartment didn't have the same furniture of cosyness in the photos either. Very disappointed. That all said, the view was great and bed comfort was fine. My kids enjoyed it and I got over all my grumpness (well kind of)

Posted by on 8 Apr. 2018

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Comment from Hotel Management

12 Apr. 2018 by selina

Dear Mr.Anonymous :We are very appreciated you give us reviews.In the meantime,you are not happy ,because you dont want to pay deposit and checked in form.we are consider you have kids,accepted you ,you did not fill check in form and no pay deposit.this is our hotel firstly accept this situation.so i know you are not happy this experiece. I accepted you ,but not followed hotel policy. as a result, i know you are not comfortable

2 out of 5

It’s not a hotel

There is no reception & no signs to indicate you are in the right place & you are not told this in your booking. You arrive to find there’s no phone number to call to find out how to enter the building. Someone randomly sms you to say they are coming to meet you. I waited 35 mins to enter the apartment. The apartment is ok except there’s no blinds so you have no privacy. You can close the bedroom door but it’s made of coloured glass so the lights of the building opposite shine in through the glass. If they just said... Call this number on arrival it would have made a big difference.

Posted by , from Melbourne on 22 Feb. 2018

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Comment from Hotel Management

25 Feb. 2018 by sunshine boutique team

thank you give us reviews. We are so sorry you have unhappy experience for this stay. We will post my hotel signs at ground floor. before Expedia put wrong number on website. We had changed correct number. We are small business, We know we didn't do well, We will improve a lots. Thanks.

2 out of 5

Close to Southern Cross

Pros: Nothing I could share.
Cons: Greater attention to detail and less of laisse faire attitude to providing a good product.
Location: I have stayed several times in a variety of motels and apartments in Melbourne and this has been by far, the most disappointing.
With no front desk, and an incorrect phone contact it took me 40 minutes, mostly in a noisy corridor and on the phone to WOTIF in USA to finally gain admission. When the staff member finally arrived he gave the impression that I should take this method of entry in my stride. Registration paperwork was made difficult for no reason. Paying $AUD300 security with 3 weeks refund turnaround, was very unreasonable. This should have been made known up front. Some bathroom lights didn't work, some toiletries were empty, coffee was old and hard in the jar, and very little sugar. Carpets were badly spotted in places and a dirty toilet seat made me nervous. There was no feedback form provided. Don't think I'll be creeping into that room again..............

Posted by , from Orbost Vic au on 14 Feb. 2018

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Comment from Hotel Management

16 Feb. 2018 by sunshine boutique apartments team

Thank you give us review. I read it carefully,I am so sorry you got a incorrect phone contact number.We already contact expedia to provide new telephone. 300 dollar bond ,we only pending.returning money time decided by your bank.we will check everything in the future.your advice is very useful,we will put feedback in the room.Thank you give us feedback.

About the Sunshine Boutique Apartments Collins

Location 568 Collins Street, Melbourne, VIC 3000

Property Features

There's a snack bar/deli on site. WiFi is free in public spaces. The business-friendly Sunshine Boutique Apartments Collins also features multilingual staff, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available. This 3.5-star Melbourne apartment is smoke free.

  • 1 guestroom or unit
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Beauty salon
  • No smoking on site

Family Friendly Amenities

  • Number of living rooms
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Southern Cross Station (0.4 km / 0.3 mi)
  • Metro station: Flagstaff Station (1 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Guest accommodations at Sunshine Boutique Apartments Collins offer washers/dryers and coffee/tea makers. Accommodations offer separate sitting areas and include desks. Beds feature premium bedding. Accommodations at this 3.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms.

  • In-room kitchen
  • Washer and dryer
  • Separate bedroom
  • Dining room
  • Sitting area
  • Flat-screen television
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Rollaway beds (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:30 AM

Special check-in instructions:

There is no front desk at this property.

This property does not have a front desk.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per day.
  • Cribs (infant beds) are available for AUD 20.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards.

  • Service animals are allowed
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay
  • Cleaning deposit: AUD 20 per stay
  • Cleaning fee: AUD 10 per person, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 30 per night
  • Crib (infant bed) fee: AUD 20.0 per day
  • Rollaway bed fee: AUD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sunshine Boutique Apartments Collins Apartment Melbourne
  • Sunshine Boutique Apartments Collins Apartment
  • Sunshine Boutique Apartments Collins Melbourne
  • Sunshine s Collins
  • Sunshine Apartments Collins
  • Sunshine Boutique Apartments Collins Apartment
  • Sunshine Boutique Apartments Collins Melbourne
  • Sunshine Boutique Apartments Collins Apartment Melbourne

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.