Each apartment is soundproofed and features a flat-screen TV with cable channels, along with an iPod dock, a safe, and a hair dryer. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. An iron/ironing board, a desk, and free toiletries are also available.
This business-friendly aparthotel offers free WiFi in public areas, a free grocery shopping service, and concierge services. Other amenities include a snack bar/deli, coffee/tea in a common area, and laundry facilities. There's also extended parking, along with the convenience of a free shopping center shuttle.
With a stay at this 4.5-star Melbourne Airport aparthotel, you'll be 21.2 km (13.2 mi) from Melbourne Central and 22.2 km (13.8 mi) from Melbourne Cricket Ground.
25 Feb. 2022 by Blake
Good morning Suze, Thank you for choosing to stay at Quest Melbourne Airport and taking the time to provide feedback about your experience. Please accept my apologies for your room being dirty. This is certainly not acceptable and has been addressed with the team. We are hopeful of increasing the shuttle bus hours to include weekends over the coming months, however, like all hospitality venues we are also finding ways to remain viable. Thank you again for your feedback. I hope we might have an opportunity to accommodate you again in future and restore your confidence in Quest. Kind Regards, Blake Randall Rooms Division Manager
17 Feb. 2022 by Blake
Dear Judy, I'm sorry our communication regarding the shuttle operating times wasn't clear, and wasn't communicated at all. Prior to COVID we operated 24/7 and our complimentary shuttle bus to the airport operated from 6am to 10pm every day. Unfortunately we are not immune from the impact of COVID, so to remain viable we have had to reduce some of our services that we typically had provided. I'm aware this doesn't change the impact it had on your stay, however I appreciate you taking the time to provide the feedback so we can better adjust our messaging moving forward. Kind Regards, Blake Randall Rooms Division Manager
17 Aug. 2021 by Oscar
Thanks for staying with us. We appreciate your feedback!
There's a snack bar/deli on site. WiFi is free in public spaces. A terrace, tour/ticket assistance, and barbecue grills are also featured at the luxury Quest Melbourne Airport. The aparthotel can provide concierge services and a complimentary grocery shopping service. This 4.5-star Melbourne aparthotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Long-term parking (surcharge) , RV, bus, truck parking (surcharge) , Parking (limited spaces)
Quest Melbourne Airport offers 96 air-conditioned accommodations with iPod docking stations and safes. 42-inch flat-screen televisions come with cable channels. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Special check-in instructions:
The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-out is available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.