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3.8 out of 5

"Easy to access with plenty of parking. Unfortunately was not very clean. " More

By a verified traveller on Sat 04 Apr 2020

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Hotel Description

At Quality Hotel Carlton you'll be within just a 15-minute stroll of Melbourne Zoo and Royal Park. Highlights at this hotel include free in-room WiFi.

All 87 rooms feature flat-screen TVs with digital channels, and you can enjoy sitting areas, free local calls, and hair dryers. Additionally, refrigerators, irons/ironing boards, and desks are available.

Enjoy the sauna, seasonal outdoor swimming pool, and kids' swimming pool. Conference space and a meeting room are among the business amenities offered. Other amenities include free WiFi in public areas and laundry facilities. Each morning full breakfast is served between 7:00 AM and 9:30 AM. There's also the convenience of self parking.

Sights within a 30-minute walk of this Parkville hotel include University of Melbourne and Royal Children's Hospital.

Deluxe King Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Queen/Twin room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

King/Twin + Single room

Bed Count 1 King Bed Maximum Occupancy 3 Max

King/Twin Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Double room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Quality Hotel Carlton ratings based on 22 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Quality Hotel Carlton

Everyone (8) Couples (3) Family (6)
3 out of 5
Easy to access with plenty of parking. Unfortunately was not very clean.

Posted by on 4 Apr. 2020

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Comment from Hotel Management

12 Apr. 2020 by Charly Landre

Dear Guest, Thank you for taking the time to write a review. We have shared your comments with our housekeeping team, if you could contact us directly to give us additional details this would be very helpful.

5 out of 5
Staff were excellent. Meals were great. Parking was off-road and easily accessible

Posted by , from Horsham on 24 Mar. 2020

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Comment from Hotel Management

24 Mar. 2020 by Charly Landre

Dear Guest, Thank you for taking the time to leave a review. We look forward to welcoming you again in Melbourne.

4 out of 5
Good location, east to find and get to, has room service

Posted by on 10 Mar. 2020

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Comment from Hotel Management

10 Mar. 2020 by Charly Landre

Dear Guest, Thank you for taking the time to leave a review. We look forward to welcoming you in Parkville in the future.

4 out of 5
Friendly and welcoming staff, clean and well maintained rooms,

Posted by on 7 Mar. 2020

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Comment from Hotel Management

9 Mar. 2020 by Charly Landre

Dear Guest, Thank you for taking the time to leave a review. We look forward to welcoming you in Parkville again.

2 out of 5
No hotwater pressure lack of shampoo /soap very dissapointed

Posted by , from Victora on 24 Feb. 2020

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Comment from Hotel Management

24 Feb. 2020 by Charly Landre

Dear Guest, We are terribly disappointed to see that your stay did not meet your expectations. Please note that should you feel that the amount of complimentary soap and shampoo provided is insufficient for your needs you are always welcome to contact our 24/7 reception and our friendly team will happily provide some more. If you could contact us to give us more details about the water pressure so we can investigate further it will be greatly appreciated.

4 out of 5

Posted by on 23 Feb. 2020

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Comment from Hotel Management

23 Feb. 2020 by Charly Landre

Dear Guest, Thank you for taking the time to leave a review. We look forward to welcoming you in Parkville again.

4 out of 5
Location. Friendly Staff. Princess Park. Royal Park. Carlton Rathdowne Street. Good Cafe nearby. Value for money

Posted by on 22 Feb. 2020

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Comment from Hotel Management

23 Feb. 2020 by Charly Landre

Dear Guest, Thank you for taking the time to leave a review. We look forward to welcoming you in Parkville again.

4 out of 5
Helpful staff, allowed us to use the car park before check in. Rooms are nice.

Posted by , from Jindera on 18 Feb. 2020

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Comment from Hotel Management

20 Feb. 2020 by Charly Landre

Dear Guest, Thank you for taking the time to leave a review. We look forward to welcoming you in Parkville in the future.

3 out of 5

Posted by on 16 Feb. 2020

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Comment from Hotel Management

16 Feb. 2020 by Charly Landre

Dear Guest, Thank you for taking the time to share your feedback with us. We look forward to welcoming you in Parkville again.

5 out of 5
Friendly staff, near modern rooms, perfect location .

Posted by on 5 Feb. 2020

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Comment from Hotel Management

16 Feb. 2020 by Charly Landre

Dear Guest, Thank you for taking the time to share your feedback with us. We look forward to welcoming you in Parkville again.

About the Quality Hotel Carlton

Location 441 Royal Parade, Parkville, VIC 3052

Property Features

Quality Hotel Carlton offers its guests a seasonal outdoor pool, a sauna, and a children's pool. Public spaces have free WiFi. Event space at this hotel measures 646 square feet (60 square meters) and includes conference space. Tour/ticket assistance, barbecue grills, and multilingual staff are also featured at the business-friendly Quality Hotel Carlton. Parking is available for a fee. This Melbourne hotel is smoke free.

  • 1 building
  • 87 guestrooms or units
  • 3 levels
  • 646 sq ft of conference space
  • 60 sq m of conference space
  • Built in 1960
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Showgrounds Station (4.6 km / 2.9 mi)
  • Metro station: Royal Park Station (0.7 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Quality Hotel Carlton offers 87 accommodations with hair dryers and irons/ironing boards. Accommodations offer separate sitting areas. 30-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Sitting area
  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Bathtub or shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 9:30 AM.

Nearby Activities

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

The front desk is open daily from 7:00 AM - midnight. This property doesn't offer after-hours check-in. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - midnight.
This property doesn't offer after-hours check-in. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for AUD 30.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, JCB International, Union Pay, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit card deposit required
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 12 and AUD 16 per person (approximately)
  • Self parking fee: AUD 20 per night
  • Crib (infant bed) fee: AUD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Hotel Carlton Hotel
  • Quality Hotel Carlton Parkville
  • Quality Hotel Carlton Hotel Parkville

You should know

  • The seasonal pool will open in October and close in April.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.