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4.6 out of 5

"No heating bathroom or bedroom, felt too cold at times. Everything else was fine. " More

By a verified traveller on Tue 06 Jul 2021

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Hotel Description

At Punthill South Yarra Grand you'll be within just a 15-minute stroll of Jam Factory and Prahran Market. Highlights at this aparthotel include in-room kitchens, washers/dryers, and free WiFi.

Each apartment is individually decorated and features a flat-screen TV with digital channels, along with a balcony, a safe, and a hair dryer. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include free toiletries and premium bedding. An iron/ironing board, a desk, and a phone are also available. Weekly housekeeping is available.

This business-friendly aparthotel offers free WiFi in public areas, a fitness center, and has concierge services. Added amenities include laundry facilities, a 24-hour front desk, and dry cleaning/laundry services. There's also the convenience of self parking.

Places within a 30-minute walk of this 4.5-star South Yarra aparthotel include Alfred Hospital and Royal Botanic Gardens.

Studio Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$126* Per night/room 22 Aug. - 23 Aug.

Three Bedroom Apartment - Dual Key

Bed Count 3 Queen Beds Maximum Occupancy 7 Max

Two Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Punthill South Yarra Grand ratings based on 362 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Punthill South Yarra Grand

Everyone (210) Couples (82) Business (1) Family (67)
3 out of 5
No heating bathroom or bedroom, felt too cold at times. Everything else was fine.

Posted by on 6 Jul. 2021

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Comment from Hotel Management

12 Jul. 2021 by Punthill South Yarra

Thanks for taking the time to provide your feedback, we are glad to hear you enjoyed your stay. We currently have reverse cycle air-conditioning in the apartment living rooms only (1-bedrooms & 2-bedroom apartments). During your next stay, please don't hesitate to contact our friendly Reception team for any additional blankets or space heaters you may require. Warm Regards, Punthill South Yarra

4 out of 5
Good clean rooms.

Posted by on 17 Jun. 2021

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Comment from Hotel Management

22 Jun. 2021 by Punthill South Yarra Grand

Thanks for your positive feedback on our room cleanliness. We're glad you enjoyed your stay and look forward to welcoming you back. Punthill South Yarra Grand

5 out of 5
Friendly and helpful staff

Posted by on 3 Jun. 2021

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Comment from Hotel Management

22 Jun. 2021 by Punthill South Yarra Grand

Thank you for your positive feedback and rating. We look forward to welcoming you back to South Yarra again soon. Punthill South Yarra Grand

5 out of 5

Posted by on 7 May 2021

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Comment from Hotel Management

20 May 2021 by Punthill South Yarra Grand.

Thanks for your glowing review! We look forward to welcoming you back in future.

4 out of 5
Property is becoming tired and not looked after. Kitchen cupboards are broken but unrepaired. Office chair has bad stain, so didnt want to sit on or use. Sad that they allow this, and dont maintain the place

Posted by on 7 May 2021

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Comment from Hotel Management

20 May 2021 by Punthill South Yarra Grand

Thanks for taking the time to complete an online review and provide your feedback allowing us the opportunity to improve. As we return to covid normal business we are reviewing all of our rooms and refurbishment discussions are well underway for particular apartments. I am disappointed to hear we didn’t meet your expectations on this occasion; however, we hope to welcome you back again in future and provide you a true Punthill/Veriu Group experience. Warm Regards, Punthill South Yarra Grand.

5 out of 5

Posted by on 24 Mar. 2021

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Comment from Hotel Management

20 May 2021 by Punthill South Yarra Grand

Thanks for your glowing review! We look forward to welcoming you back in future. Warm Regards, Punthill South Yarra Grand.

5 out of 5
Walking distance or train to AAMI park. Lots of food options nearby

Posted by , from port fairy on 20 Feb. 2020

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3 out of 5
Great location and staff at reception good. However the apartment was mouldy and dirty. Bathroom fans were not functioning in either bedroom, so musty smell.

Posted by on 28 Dec. 2019

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4 out of 5

Posted by on 25 Dec. 2019

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5 out of 5

Posted by on 19 Dec. 2019

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About the Punthill South Yarra Grand

Location 7 Yarra Street, South Yarra, VIC 3141

Property Features

Punthill South Yarra Grand offers its guests a fitness center, tour/ticket assistance, and concierge services. Event space at this aparthotel measures 430 square feet (40 square meters) and includes a meeting room. Public spaces have free WiFi. The business-friendly Punthill South Yarra Grand also features complimentary newspapers in the lobby, a fireplace in the lobby, and laundry facilities. For a fee, parking is available. This 4.5-star Melbourne aparthotel is smoke free.

  • 31 guestrooms or units
  • 430 sq ft of conference space
  • 40 sq m of conference space
  • Built in 2009
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Washer/dryer
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Flinders Street Station (3.7 km / 2.3 mi)
  • Metro station: South Yarra Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Punthill South Yarra Grand offers 31 air-conditioned accommodations with washers/dryers and safes. Rooms open to balconies. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions come with digital channels. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided weekly.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Kitchenware
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Unique decor
  • Wheelchair accessible

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 45.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

The photos are representative of rooms offered and may differ from the actual room received.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • UnionPay
  • Staffed front desk
  • LGBTQIA friendly
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 22 per day (in/out privileges)
  • Rollaway bed fee: AUD 45.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Punthill Apartment
  • Punthill Apartment South Yarra Grand
  • Punthill South Yarra Grand
  • Punthill South Yarra Grand Hotel Melbourne
  • Punthill South Yarra Grand Apartment
  • Punthill Grand
  • Punthill Yarra Grand Yarra
  • Punthill South Yarra Grand Aparthotel
  • Punthill South Yarra Grand South Yarra
  • Punthill South Yarra Grand Aparthotel South Yarra

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.