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4.4 out of 5

"Nice room nice smell as walked in. big bed big spa. One thing had a plastic bag over smoke alarm not sure why " More

By a verified traveller on Fri 31 Aug 2018

Hotel Description

A family-friendly stay in the heart of Melbourne awaits you at Punthill Little Bourke. Within steps you'll find Her Majesty's Theatre and Princess Theatre within a short 5-minute stroll. Highlights at this property include in-room kitchens, washers/dryers and free WiFi.

Each apartment features a sitting area, an LCD TV and a coffee/tea maker. In-room dining is easy with a kitchen that comes equipped with a fridge and a microwave. A safe, a hairdryer and a phone are also available. Weekly housekeeping is available.

This business-friendly apartment offers free WiFi in public areas, dry cleaning/laundry services and tour/ticket assistance. Additionally, you'll find laundry facilities, luggage storage and a lift. There's also the convenience of car rentals on site.

Attractions within a 10-minute walk of this 4-star Chinatown property include Bourke Street Mall and Melbourne Central.

Standard Studio Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$119 per night

Standard Interconnecting Two Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Standard Two Bedroom Apartment

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Standard One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard One Bedroom Apartment - Spa

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Punthill Little Bourke ratings based on 479 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Punthill Little Bourke

Everyone (257) Couples (189) Business (1) Students (1) Family (28)
3 out of 5

Posted by on 4 May 2019

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Comment from Hotel Management

15 May 2019 by BEN

Thank you for staying with Punthill Little Bourke and for sharing your feedback. Hope to see you soon.

2 out of 5
This apartment hotel is very happily situated amidst the vibrant Chinatown precinct of Melbourne. On the doorstep there are amazing eateries, theatres, shopping hubs, and easy access to public transport to take you further afield. Unfortunately the hotel itself is in desperate need of a makeover. Our room was reasonably clean but shabby, with a leaky shower, cracked tiles in the bathroom, and a coffee table so wobbly it was barely standing. The challenge of the hotel was the windows weren’t double glazed so the sound of the vibrant streets was heard all night long. We stayed over Easter so there was no cleaning of the room over the weekend. We asked for clean towels twice, but they were never delivered, with our room eventually being serviced after four days. Unfortunately the floors were not cleaned at all during our 6 day stay. I think they were very short staffed and unfortunately the hotel staff we talked to didn’t appear to know much about the local area or attractions. Many brochures in the lobby were months out of date. I think this place would suit a business traveller not too worried about look or feel, just passing through. Once we were out of the hotel, we absolutely adored Melbourne, a spectacularly vibrate and easy city to discover. We will be back to Melbourne but will try a different hotel chain next time.

Posted by on 30 Apr. 2019

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3 out of 5
The property wasn't as nice as it appeared online. Our spa bath was dirty, and one of the jets popped off as soon as we turned the spa on. One of the flysh buttons on the toilet didn't work, and we were provided with one toilet roll for a 2 night stay (lucky there was tissues). The bed was awful, it was so soft that we sink in very low, it wasn't a comfortable kind of soft. It felt like the mattress was trying to eat us. We were only provided with one thin blanket, which was nowhere near enough. Parking was very frustrating, we had to park 2 blocks away (no problem), but had to walk all our bags up with us as there is nowhere to drop off. It would have been nice to be provided with information on the best parking close by, because we couldn't find any where we could park our car for the whole weekend. We had to go collect our car by 6am to avoid huge fees (not ideal for a relaxing weekend away). However, the staff were very friendly and made check-in and check-out simple. The room itself was a good size. The bedroom closes off to become very dark, which was great. The shower pressure was amazing. There is a Chinese restaurant downstairs - very expensive and the food was terrible. It was like eating bad takeaway, but for 4 times the price. If you want to eat, head up the street for dumplings. Overall, the stay was ok, it served the purpose. Wouldn't stay again though.

Posted by on 7 Apr. 2019

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Comment from Hotel Management

15 May 2019 by BEN

I’m sorry to hear about your bad experience. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Thank you for the feedback, we will ensure this is shared with the entire team to help us work on the issues mentioned and meet guest expectations at all times. We hope to welcome you back on your next trip to the area!

5 out of 5
Great room, great location, helpful staff, easily accesible bathroom on the ground floor.

Posted by , from Canberra on 7 Apr. 2019

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Comment from Hotel Management

30 Apr. 2019 by BEN

Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.

4 out of 5
Space, kitchen, balcony, fresh air, good towels etc

Posted by on 7 Apr. 2019

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Comment from Hotel Management

30 Apr. 2019 by BEN

Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.

3 out of 5
Beds comfy but very noisy which made it hard to sleep. Unfortunately we won’t be back because of this.

Posted by on 8 Feb. 2019

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Comment from Hotel Management

1 Apr. 2019 by BEN

I’m sorry to hear about your bad experience. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Thank you for the feedback, we will ensure this is shared with the entire team to help us work on the issues mentioned and meet guest expectations at all times. We hope to welcome you back on your next trip to the area!

5 out of 5
Room was very spacious everything you could want in a room.

Posted by on 2 Feb. 2019

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Comment from Hotel Management

7 Feb. 2019 by Ben

Thank you for your review, I am glad that you enjoyed your recent stay with us. I have passed on your lovely comments to our staff who hope to be able to welcome you back in the near future.

5 out of 5

Posted by on 27 Jan. 2019

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Comment from Hotel Management

28 Jan. 2019 by Punthill Little Bourke

Thank you for your review and for choosing our hotel! Looking forward to seeing you again soon.

5 out of 5
Great location, friendly staff I would happily stay again.

Posted by on 25 Jan. 2019

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Comment from Hotel Management

28 Jan. 2019 by Punthill Little Bourke

Hi,It sounds like you really enjoyed the convenient and central location and the service of our wonderful staff.Hope to see you soon!

4 out of 5

Posted by on 22 Jan. 2019

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Comment from Hotel Management

28 Jan. 2019 by Punthill Little Bourke

Thanks for choosing our hotel. Come back and see us soon. Cheers!

About the Punthill Little Bourke

Location 11-17 Cohen Place, Melbourne, VIC 3000

Property Features

As a guest of Punthill Little Bourke, you'll find tour or ticket assistance, laundry facilities, and dry cleaning/laundry services. Event space at this apartment measures 538 square feet (50 square metres) and includes meeting rooms. WiFi is free in public spaces. This 4-star Melbourne apartment is smoke free.

  • 1 building
  • 82 guestrooms or units
  • 6 levels
  • 538 sq ft of conference space
  • 50 sq. m of conference space
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (24 km / 14.9 mi)
  • Train station: Flinders Street Station (1.1 km / 0.7 mi)
  • Metro station: Parliament Station (0.5 km / 0.3 mi)
  • Parking:

Room Amenities

Punthill Little Bourke offers 82 forms of air-conditioned accommodation with washers/dryers and a safe. This accommodation offers separate sitting areas. LCD televisions are featured in guestrooms. Accommodation at this 4-star apartment has kitchens with fridges, microwaves, kitchenware and utensils and coffee/tea makers. Bathrooms include complimentary toiletries and a hairdryer. This Melbourne apartment provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a weekly basis.

  • In-room kitchen
  • Washer and dryer
  • Sitting area
  • LCD television
  • Premium channels
  • Fridge
  • Microwave
  • Coffee maker
  • Kitchenware
  • Cribs (surcharge)
  • Housekeeping (weekly)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time ends at 8 PM
  • Check-in time starts at 2 PM

Special check-in instructions:

The front desk is open daily from 7 AM - 8 PM.
There is no after-hours reception at this property. Guests arriving late won't be able to check in until the next morning.

The front desk at this property is open daily from 7 AM - 8 PM.
This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Cribs (infant beds) are available for AUD 9 per night.

Pets

  • No pets allowed

Policies

Additional policies and fees may apply when booking more than 6 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: AUD 26 per day
  • Crib (infant bed) fee: AUD 9 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Punthill Little Bourke Apartment Melbourne
  • Punthill Little Bourke Apartment
  • Punthill Little Bourke Melbourne
  • Punthill Little Bourke
  • Punt Hill Little Bourke Melbourne
  • Punthill Little Bourke Hotel Melbourne