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4.4 out of 5

"The room was nice and clean. The outside gardens were terrible. The entrance was very uninviting and both balconies were unusable. Disappointed. " More

By a verified traveller on Mon 25 Nov 2019

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Hotel Description

At this apartment you'll be within a 20-minute walk of Diamond Creek Bushland Reserve and 2.1 km (1.3 mi) from Ironbark Road Nature Conservation Reserve. Highlights at this property include a washing machine, free WiFi, and a balcony.

The apartment features a living room, a dining area, and a flat-screen TV. Nice touches to enhance your stay include free toiletries and premium bedding. A ceiling fan, a hair dryer, and an iron/ironing board are also available.

This business-friendly apartment building offers free WiFi in public areas, a 24-hour front desk, and a garden. Added amenities include laundry facilities, express check-in, and multilingual staff. There's also free self parking, along with the convenience of an airport shuttle.

Within a 30-minute drive of this 3-star Diamond Creek property, attractions include La Trobe University and Austin Hospital.

Double Storey Family House, 1 Bedroom, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 5 Max
AU$90* Per night/room 18 Aug. - 19 Aug.

Moon House ratings based on 12 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Moon House

Everyone (8) Couples (1) Family (3)
5 out of 5

Posted by on 30 Nov. 2019

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3 out of 5
The room was nice and clean. The outside gardens were terrible. The entrance was very uninviting and both balconies were unusable. Disappointed.

Posted by on 25 Nov. 2019

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5 out of 5

Posted by on 17 Nov. 2019

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5 out of 5
It was very comfortable. Coffee would have been nice.

Posted by , from melbourne on 22 Jun. 2019

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4 out of 5
Comfortable, clean, very affordable .................

Posted by on 1 Dec. 2018

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4 out of 5
Very quaint. Not glamorous but had everything you needed. Comfortable.

Posted by , from Terrigal on 19 Nov. 2018

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2 out of 5
We had no idea that this property was in someone's back yard and felt very awkward entering private property without anyone meeting us. Definitely only suitable for 2 people as 'sofa' beds were actually Futons and were NOT comfortable... they were short and narrow and were not big enough for more than 1 adult. Shower head was cracked and water sprayed everywhere until we were able to temporarily stem the flow. Also water pressure was very poor and grout between tiles was mouldy in a lot of areas.

Posted by , from Barossa Valley SA on 30 Sep. 2018

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Comment from Hotel Management

3 Oct. 2018 by Amy

Thanks for your comments. We will check it out and improve for sure!

5 out of 5

Diamond Moon

Pros: Kitchen for own meals
Clean, comprehensively equiped, walk to shops and train if needed. Private, comfortable.

Posted by , from Bundaberg, Qld on 6 Aug. 2018

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5 out of 5

Great

Highly recommended place to stay. I hate this review process though.

Posted by on 6 Jul. 2018

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5 out of 5

Great location homely atmosphere

Every meet my expectations. Felt write at home. Very comfortable

Posted by , from sunshine coast on 27 May 2018

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Property Features

As a guest of this apartment, you'll find multilingual staff, a garden, and laundry facilities. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 3-star Melbourne apartment.

  • 1 guestroom or unit
  • 1 building
  • 2 levels
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Garden
  • Smoking in designated areas

Family Friendly Amenities

  • Number of living rooms
  • Free WiFi
  • Laundry facilities
  • Separate dining area

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Melbourne Airport (MEL) (32.4 km / 20.1 mi)
  • Metro station: Diamond Creek Station (0.8 km / 0.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Guest accommodations at this apartment offer hair dryers and irons/ironing boards. Rooms open to balconies. Accommodations offer separate living rooms and include desks. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries. This Melbourne apartment provides complimentary wireless Internet access.

  • Washer
  • Private balcony
  • Separate bedroom
  • Dining room
  • Living room
  • Flat-screen television
  • Electric kettle
  • Luxury bedding
  • Shower
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Heating
  • Ceiling fan
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 1 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:30 AM

Special check-in instructions:

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and key retrieval information. Guests can access their accommodation through a private entrance.

To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property only accepts credit cards, debit cards, and cash for all onsite payments. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Cash Deposit Required
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Private entrance
  • Property does not use a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 120.00 per vehicle (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Moon House Apartment Diamond Creek
  • Moon House Diamond Creek
  • Moon House Apartment
  • Moon House Diamond Creek
  • Moon House Apartment Diamond Creek

You should know

  • This apartment offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.