LCD TVs with cable channels are featured in all 98 rooms, and you can enjoy balconies, sitting areas, and WiFi. Dining in is an option with room service, and minibars provide refreshments. Wired Internet, coffee/tea makers, and safes are also available.
The bistro, Westwaters Bistro, is open for lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and spa tub as well as access to a playground. Other amenities include free WiFi in public areas, a conference center, and a coffee shop/café. Cooked-to-order breakfast is available daily between 7 AM and 10:30 AM.
With a stay at this 4.5-star Caroline Springs hotel, you'll be 19.1 km (11.8 mi) from Flemington Racecourse and 23.1 km (14.4 mi) from Melbourne Zoo.
14 Nov. 2021 by LukeG
Hi Peter, Thank you for taking the time to share your experience. I appreciate that you have raised your concerns. We are definitely looking at what changes we can make to maximise our guests experience and I will certainly be providing this feedback to the relevant stakeholders.
24 May 2021 by LukeG
Thank you for your feedback - we look forward to welcoming you back!
8 Jun. 2021 by LukeG
Thank you for your rating!
24 May 2021 by LukeG
Thank you for your review. We hope to welcome you back.
24 May 2021 by LukeG
Thank you for your rating. We hope to welcome you back soon.
22 Mar. 2021 by Lukg
Thank you for your great feedback! Look forward to welcoming you back
12 Jan. 2021 by LukeG
Thank you for your feedback. Glad you enjoyed the room and the facilities of the hotel. Hope to welcome you back!
Due to COVID-19, this property’s food and beverage options may be limited.
Mercure Melbourne Caroline Springs offers its guests an indoor pool, a spa tub, and a fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The eco-friendly Mercure Melbourne Caroline Springs also features a terrace, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking is free. This 4.5-star Melbourne hotel is smoke free.
Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)
Available in some public areas: Free WiFi
Free self parking
Mercure Melbourne Caroline Springs offers 98 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas. 32-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Melbourne hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 10:30 AM.
Westwaters Bistro - This bistro serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Special check-in instructions:
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Only the credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Guests are required to contact the hotel in advance if arriving outside of normal check-in hours.
Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. Prepaid credit cards are not accepted for any bookings. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses eco-friendly cleaning products.
For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.