3.6 out of 5

"I have stayed at this Pub several times now and I find it to be Clean, quite and the Bistro meals are of a very good quality. The staff are friendly ... " More

By a verified traveller on Wed 29 Aug 2018

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Hotel Description

At Glengala Hotel, you'll be 9.3 km (5.8 mi) from Highpoint Shopping Centre and 11.2 km (7 mi) from Flemington Racecourse. Highlights at this hotel include a restaurant, free self parking and a bar/lounge.

All 11 rooms feature flat-screen TVs with digital channels, and you can enjoy free WiFi, coffee/tea makers and free bottled water. Additionally, fridges and free toiletries are available.

This business-friendly hotel offers free WiFi in public areas, a television in a common area and a ballroom.

Attractions within a 15-minute drive of this 3-star Northern Suburbs hotel include Marvel Stadium and Melbourne Star Observation Wheel.

King Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$100* Per night/room 28 Aug. - 29 Aug.

Family Studio

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Studio, Multiple Beds

Bed Count 2 Twin Beds Maximum Occupancy 6 Max

Glengala Hotel ratings based on 53 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Glengala Hotel

Everyone (44) Couples (2) Business (2) Students (1) Family (4) Other (1)
5 out of 5

Posted by on 24 Aug. 2019

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4 out of 5

Posted by on 22 Jul. 2019

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Comment from Hotel Management

26 Jul. 2019 by Management

Hello, Thank you for your review, We're glad that you had a positive experience at our hotel and hope to see you again soon. Regards Management

5 out of 5
Loved all of it. The shower in particular was fantastic. Staff were very friendly and helpful

Posted by on 28 Jun. 2019

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Comment from Hotel Management

29 Jun. 2019 by Management

Thank you for your 5 star review. We are so glad that you enjoyed your stay with us. Regards Management

2 out of 5
It was clean and the staff were lovely. The room wasn't like what was advertised, our bathroom wasn't like what was in the photos. The mugs and spoons weren't clean. We had people knocking on the door at night (waking our son) to ask to buy a cigarette off us. It was also quite intimidating having people waiting around the rooms. Netflix kept saying there was too many people watching so weren't able to use. Wouldn't recommend if staying with children but otherwise it was fine.

Posted by on 30 May 2019

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Comment from Hotel Management

1 Jun. 2019 by Glengala Management

Hi There, Thank you for Your Star review. We apologize for your experience. We will definitely look into the issues you have raised. Please know that we are reachable at the reception area 24/7 to answer any issues that arise during your stay. We also have a security guard that goes around the venue during the night. Thanks Management.

5 out of 5
Front desk was so polite and put us in one of the upgraded rooms! Services were fantastic even gave us breakfast packs. Worth the price spacious room and bathroom.

Posted by on 26 May 2019

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Comment from Hotel Management

27 May 2019 by Management

Thank you for the positive feedback. We always strive to give the best service we can and its nice to know the staff are delivering on that promise. Thanks, management

4 out of 5
The new rooms are fantastic. The staff are efficient, friendly and helpful. Having the bistro is an added bonus if you want something different

Posted by on 2 May 2019

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Comment from Hotel Management

4 May 2019 by Management

Thank you so kindly for your 4 star review We hope to see you again soon

4 out of 5
The motel was behind a pub. There was a large rubbish container lying across its private access road making it difficult and dangerous to pass. The motel lacks esthetic appeal from the outside. The woman in reception in the pub was bordering on rude. I waited 30 mins to get the key. I was forced to leave a $100 deposit for the key which was a hidden fee. Later the pub served me a cold coffee. When I complained they served me with another cold coffee, which I drank. They don't go the extra mile for their guests. I noticed the motel only had 3 guests for the night and it was very quiet. Inside the motel, it was clean and modern but there was a strong cleaning product smell. The important part is that the beds were great and I had a good sleep.

Posted by on 7 Apr. 2019

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Comment from Hotel Management

1 May 2019 by Management

Hi there, We regret that you had an unpleasant experience at the Hotel. Yes our rooms are at the rear of the Hotel itself. We are currently upgrading our rooms with new fittings and required a rubbish container which has been removed now due to work being completed. We do apologize for any inconvenience this may have caused As for the $100 deposit, it is a house policy for key loss or damage. It is in the terms and conditions website on the WOTIF booking site as well. Hope to see you again soon. Management

4 out of 5
The journey from recption to the rooms could do with a bit of thought. Maybe make sure pedestrians can get past the building site always so then they don't have to walk past the stinky smokers area just to check in.

Posted by on 14 Mar. 2019

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Comment from Hotel Management

17 Mar. 2019 by management

Hi there, Thank you for your review. We do appreciate any feedback that we can improve our services. Unfortunately we are currently renovating. We do apologize for any inconvenience. Thank you for staying with us. Hope to see you again

4 out of 5
The room was clean and the location is convenient for Melbourne's west. The bistro is good. Running tracks and bike trails are nearby.

Posted by on 12 Mar. 2019

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Comment from Hotel Management

17 Mar. 2019 by Management

Thank you for your positive review. we're glad you enjoyed your stay and the nearby amenities, we look forward to having you stay with us again

4 out of 5
The hotel doesn’t pretend to be anything other than budget accommodation. In this respect, there are no surprises and it is good value for money. The front desk staff are friendly and helpful and the rooms are kept clean and tidy. There is a good bistro and bar attached.

Posted by on 3 Mar. 2019

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Comment from Hotel Management

7 Mar. 2019 by management

Much appreciated for your kind 4 review. We hoped to see you again.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly Glengala Hotel also features ATM/banking services and a television in common area. Self parking is free. Smoking is allowed in designated areas at this 3-star Northern Suburbs hotel.

  • 1 building
  • 11 guestrooms or units
  • 2 levels
  • Dining venue
  • Bar or lounge
  • 1 conference room
  • Front desk (limited hours)
  • Television in lobby
  • ATM
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Playground on site
  • Refrigerator


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking


  • Airport: Melbourne, VIC (MEL-Tullamarine) (22.9 km / 14.2 mi)
  • Train station: Sunshine Station (2.8 km / 1.7 mi)
  • Metro station: Ardeer Station (0.7 km / 0.4 mi)
  • Parking: Free self parking

Room Amenities

Glengala Hotel offers 11 forms of air-conditioned accommodation with complimentary bottles of water and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include a shower and complimentary toiletries. This Northern Suburbs hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Renovation of all guestrooms was completed in June 2017.

  • Flat-screen television
  • Digital channels
  • Fridge
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Toiletries (free)
  • Iron and ironing board available
  • Climate control
  • Ensuite bathroom

Food & Drink

On-site venue – This bistro serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.


If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies


  • Check-in time starts at 2 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 10 AM - 8 PM.
The check-in location differs from the property location. To check in, go to Reception desk in bistro
If you arrive at the property after hours, you'll need to check in at an alternate location: Gaming Entrance

The front desk at this property is open daily from 10 AM - 8 PM.
The check-in location differs from the property location. To check in, guests will need to go to Reception desk in bistro
Guests arriving after hours will need to go to the following location to check in: Gaming Entrance


  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.


  • No pets allowed, but service animals are welcome


Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Only service animals are allowed
  • No lifts

Hotel Names

  • Glengala Hotel Sunshine
  • Glengala Sunshine West
  • Glengala Sunshine
  • Glengala Hotel Sunshine West

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.