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4.3 out of 5

"Nice place in a quiet part of the city. Room was a little small " More

By a verified traveller on Fri 27 Mar 2020

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Hotel Description

Fraser Place Melbourne places you in the center of Melbourne, within a short 5-minute stroll of popular places like Comedy Theatre and Her Majesty's Theatre. Highlights at this hotel include a rooftop terrace, and in-room kitchenettes and free WiFi.

All 112 individually decorated rooms feature LCD TVs with satellite channels, and you can enjoy free wired Internet, iPod docks, and safes. Kitchenettes come equipped with refrigerators, microwaves, and stovetops, and room service is also available. Nice touches to enhance your stay include designer toiletries, while pillowtop beds and premium bedding invite a good night's rest. Hair dryers, phones, and irons/ironing boards are also available. Limited housekeeping is available.

This business-friendly hotel offers free WiFi in public areas, a fitness center, and has concierge services. Added amenities include a coffee shop/café and laundry facilities.

Attractions within a 10-minute walk of this 4-star Melbourne Central Business District hotel include Old Melbourne Gaol and Melbourne Central.

Standard Studio Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$89* Per night/room 4 Jul. - 5 Jul.

Deluxe Studio Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Studio Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Studio Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

Fraser Place Melbourne ratings based on 307 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Fraser Place Melbourne

Everyone (254) Couples (29) Business (5) Family (16)
4 out of 5
Nice place in a quiet part of the city. Room was a little small

Posted by on 27 Mar. 2020

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Comment from Hotel Management

28 Apr. 2020 by Andrew Miso - Front Office Manager

Thank you for your feedback, we are glad you enjoyed your stay with us. We hope we can welcome you back in the future.

5 out of 5

Posted by on 19 Mar. 2020

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Comment from Hotel Management

19 Mar. 2020 by Maddy Oliver, Front Office Team Leader

Dear guest, Thank you for your review. We hope you enjyoed your stay and look forward to welcoming you again.

5 out of 5
Great rates. Great staff. Great location. Great room.

Posted by on 3 Mar. 2020

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Comment from Hotel Management

11 Mar. 2020 by Maddy Oliver, Front Office Team Leader

Dear guest, Thank you for your review. We hope you enjoyed your stay and look forward to welcoming you again.

5 out of 5

Posted by on 29 Feb. 2020

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Comment from Hotel Management

29 Feb. 2020 by Maddy Oliver Front Office Team Leader

Dear guest, Thank you for your review. We hope you enjoyed your stay and look forward to welcoming you again.

4 out of 5

Posted by on 15 Feb. 2020

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Comment from Hotel Management

16 Feb. 2020 by Maddy Oliver Front Office Team Leader

Dear guest, Thank you for your review of our hotel. We hope you enjoyed your stay and look forward to welcoming you again.

5 out of 5
The location was great, short walk to city centre and shops. The staff were wonderful, the ladies at the front desk were friendly, polite & helpful. The room was better than we expected, clean & well presented. Beds & pillows were comfy. Definitely going back!

Posted by on 1 Feb. 2020

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Comment from Hotel Management

8 Feb. 2020 by Maddy Oliver Front Office Team Leader

Dear guest, Thank you for taking the time to leave such a lovely review. We are pleased that you found our location convenient and that our staff were friendly and helpful. We hope you enjoyed your stay overall and look forward to welcoming you again!

5 out of 5
Great location near top end of the CBD, but without the price tag of other hotels. Lovely room. Great to have kitchen facilities if staying longer.

Posted by on 13 Jan. 2020

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Comment from Hotel Management

13 Jan. 2020 by Maddy Oliver Front Office Team Leader

Dear guest, Thank you for your review. We are glad to hear you enjoyed your apartment and the facilities it provides as well as out convenient location. Hopefully we can welcome you back again soon!

3 out of 5
Was okay but strange bathroom, where you have to step over a metal frame to get in. I was a bit concerned about my daughter tripping if she went to the bathroom at night. We also discovered that the carpet was wet in the bedroom space, on the other side of the bathroom wall and that there was damage to the skirting boards and wall, suggesting there has been water leaking from the bathroom for a long time. This was significant damage, suggesting it had been happening for a very long time so I cannot understand why it had never been dealt with before. Surely other guests had reported wet carpet! Showed photos to front desk staff but they didn’t seem very interested in seeing the photos I’d taken. Pillows were also very smelly. Location was good for us, for theatre and restaurants but down a dingy alley which was not ideal. the aircon was terribly noisy and it was really hot so we had very disturbed sleep. In addition to this, the washing machine/dryer stated playing a high pitched tune in the middle of the night which woke us up and gave us quite a fright. No idea why this happened as we had used it several hours earlier and it had finished its cycle hours ago. Check out was for 11 and the cleaning lady came 20 minutes early, asking us to leave while we were packing. Wouldn’t stay here again. No wonder it was so cheap.

Posted by on 11 Jan. 2020

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Comment from Hotel Management

14 Jan. 2020 by Andrew Miso - Front Office Manager

Dear Bec, Thank you for taking the time to provide us with some feedback from your recent stay, I do apologise for the negative aspects you did experience. Thank you for responding to my direct email in regards to this and please be assured we will be following up and rectifying each of these issues you outlined. We hope we can welcome you back sometime in the future and provide you a more memorable experience.

4 out of 5

Posted by on 9 Jan. 2020

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Comment from Hotel Management

13 Jan. 2020 by Maddy Oliver Front Office Team Leader

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

5 out of 5

Posted by on 6 Jan. 2020

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Comment from Hotel Management

13 Jan. 2020 by Maddy Oliver Front Office Team Leader

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Property Features

There's a coffee shop/café on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly Fraser Place Melbourne. The hotel can provide concierge services and limo/town car service. This 4-star Melbourne hotel is smoke free.

  • 1 building
  • 112 guestrooms or units
  • 13 levels
  • Built in 2010
  • Coffee shop
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Offsite parking discounted rates available

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (24.1 km / 15 mi)
  • Train station: Flinders Street Station (1.5 km / 0.9 mi)
  • Metro station: Melbourne Central Station (0.6 km / 0.4 mi)

Room Amenities

Fraser Place Melbourne offers 112 accommodations with iPod docking stations and safes. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels and pay movies. Accommodations at this 4-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. This Melbourne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on a limited basis.

  • In-room kitchenette
  • Pillowtop beds
  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Kitchenware
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (limited)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique decor

Food & Drink

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available.

  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 150 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: AUD 25 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fraser Melbourne
  • Fraser Place
  • Fraser Place Aparthotel
  • Fraser Place Aparthotel Melbourne
  • Fraser Place Melbourne
  • Melbourne Fraser Place
  • Fraser Place Melbourne Hotel Melbourne
  • Fraser Place Melbourne Hotel
  • Fraser Place Hotel
  • Fraser Place Melbourne Hotel
  • Fraser Place Melbourne Melbourne
  • Fraser Place Melbourne Hotel Melbourne

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.