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"Amazing place to stay! Will be my "go to" everytime I go to Melbourne! " More

By a verified traveller on Tue 17 Mar 2020

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Hotel Description

You'll be connected to a shopping center at Experience Platinum Hotel Apartments, and within just a 10-minute stroll of popular attractions like Crown Casino and Entertainment Complex and Melbourne Convention and Exhibition Centre. Highlights at this property include an indoor swimming pool and a spa tub.

Each apartment is soundproofed and features a washer/dryer, a living room, and a dining area. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A flat-screen TV, a coffee/tea maker, and free long-distance calls are also available.

Enjoy the fitness center and pool loungers. Additionally, you'll find express check-out, dry cleaning/laundry services, and luggage storage. Each morning cooked-to-order breakfast is served between 7:00 AM and noon. There's also the convenience of self parking.

Attractions within a 10-minute walk of this 3.5-star Melbourne Central Business District property include Yarra Riverfront and South Melbourne Market.

Two Bedroom Deluxe Apartment

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Two Bedroom Executive Family Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Two Bedroom Apartment

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Two Bedroom Executive Apartment

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Three Bedroom Apartment

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

Experience Platinum Hotel Apartments ratings based on 43 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Experience Platinum Hotel Apartments

Everyone (15) Couples (6) Family (15)
5 out of 5
Amazing place to stay! Will be my "go to" everytime I go to Melbourne!

Posted by on 17 Mar. 2020

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5 out of 5
Great apartment. Great location! Great views! Will definitely be back!

Posted by on 3 Feb. 2020

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5 out of 5
Great pool & facilities, convenient location. Breakfast included.

Posted by on 2 Feb. 2020

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1 out of 5
Our smoke alarm was beeping every 30 minutes. We called for help and the lady disregarded us. We called again 40 minutes later and a man came to help, but then it started beeping every 30 seconds. All throughout the night. It was awful. With the beds being hard and uncomfortable on top of a beeping all night long.

Posted by on 28 Jan. 2020

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3 out of 5
Way too pricey for the level of cleanliness and lack of facilities. Indoor pool was cold and the spa and sauna were out of order

Posted by on 5 Jan. 2020

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3 out of 5
Good location. Attention to detail for cleanliness is needed.

Posted by on 5 Jan. 2020

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5 out of 5

Posted by on 27 Dec. 2019

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5 out of 5
Great location. Near to Southbank restaurants and shops.

Posted by on 22 Dec. 2019

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5 out of 5
Ease of access. Friendly assistance at check in. Good pool.

Posted by on 10 Dec. 2019

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2 out of 5

Posted by on 7 Dec. 2019

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About the Experience Platinum Hotel Apartments

Location 45 Clarke St, Southbank, VIC 3006

Property Features

Experience Platinum Hotel Apartments offers its guests an indoor pool, a spa tub, and a fitness center. Experience Platinum Hotel Apartments also features dry cleaning/laundry services, express check-out, and an elevator. Parking is available for a fee. This 3.5-star Melbourne apartment is smoke free.

  • 1 guestroom or unit
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Express check-out
  • Storage area for luggage
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Number of living rooms
  • Soundproofed rooms
  • Kitchen
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Parking

Self parking (surcharge)

Transport

  • Train station: Flinders Street Station (1.8 km / 1.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Air-conditioned accommodations at Experience Platinum Hotel Apartments offer washers/dryers and coffee/tea makers. Accommodations offer separate living rooms. Accommodations at this 3.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers. Flat-screen televisions are featured in guestrooms. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply).

  • In-room kitchen
  • Washer and dryer
  • Dining room
  • Living room
  • Flat-screen television
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Sound-insulated rooms
  • Air conditioning
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to noon.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

The front desk is open during the following times:

  • Sunday - Thursday: 9:00 AM - 7:30 PM
  • Friday - Saturday: 9:00 AM - 12:30 AM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Sunday - Thursday: 9:00 AM - 7:30 PM
  • Friday - Saturday: 9:00 AM - 12:30 AM
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and key retrieval information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50 per night.
  • Cribs (infant beds) are available for AUD 20 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts credit cards, debit cards, and cash. Onsite parties or group events are strictly prohibited.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Events/parties not allowed
  • Guests will receive an email with special check-in instructions
  • Staffed front desk

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 21 for adults and AUD 21 for children (approximately)
  • Self parking fee: AUD 25 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 20 per night
  • Rollaway bed fee: AUD 50 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Experience Platinum Hotel Apartments Southbank
  • Experience Platinum Apartments Southbank
  • Apartment Experience Platinum Hotel Apartments Southbank
  • Southbank Experience Platinum Hotel Apartments Apartment
  • Experience Platinum Apartments
  • Apartment Experience Platinum Hotel Apartments
  • Experience Platinum Apartments
  • Experience Platinum Hotel Apartments Apartment
  • Experience Platinum Hotel Apartments Southbank
  • Experience Platinum Hotel Apartments Apartment Southbank

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.