4.4 out of 5

"Very pleased with our stay at the Clarion. Great views, harbour wall for walks, staff always happy & helpful. The food at the restaurant was excellen ... " More

By a verified traveller on Mon 03 Sep 2018

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Hotel Description

Clarion Hotel Mackay Marina puts you in the centre of Mackay Harbour, 0.2 km (0.1 mi) from Mackay Marina Village & Shipyard and 6.5 km (4 mi) from Slade Point Community Hall. Highlights at this hotel include a restaurant, an outdoor swimming pool and a marina.

Flat-screen TVs with cable channels are featured in all 79 rooms, and you can enjoy free WiFi, balconies and espresso makers. Kitchenettes come equipped with fridges and microwaves, and room service is also available. Additionally, safes, hairdryers and phones are available.

The restaurant, Latitude 21, is open for breakfast and dinner. At the hotel's own bar/lounge, you can stop for a drink. Additionally, you'll find free WiFi in public areas, a fitness centre and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 9:30 AM. There's also the convenience of free self parking.

Sights within a 10-minute drive of this 4-star Mackay Harbour hotel include Wren Street Park and Artspace Mackay.

Deluxe Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$114 per night

Superior Suite, 1 Bedroom, Marina View (Spa)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Executive Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Clarion Hotel Mackay Marina ratings based on 429 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Clarion Hotel Mackay Marina

Everyone (210) Couples (154) Business (1) Family (64)
5 out of 5
The staff were exceptional The food was Devine The view epic especially sunrise

Posted by on 14 Jul. 2019

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Comment from Hotel Management

15 Jul. 2019 by Kerry

Thank you for your review of your stay. It is truly appreciated.

4 out of 5

Posted by on 13 Jul. 2019

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Comment from Hotel Management

14 Jul. 2019 by Kerry

Thank you for your review of your stay. It is truly appreciated

5 out of 5

Posted by on 7 Jul. 2019

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Comment from Hotel Management

7 Jul. 2019 by Kerry

Thank you for your review, it is truly appreciated

4 out of 5
Nice staff, clean but our dinner was disappointing.

Posted by on 3 Jul. 2019

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Comment from Hotel Management

3 Jul. 2019 by Kerry

Thank you for your feedback. I shall pass your feedback onto our Head Chef.

5 out of 5
Nice hotel away from bustle of the CBD. Very easy to reach and park with nice walks available around the marina

Posted by on 2 Jul. 2019

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Comment from Hotel Management

2 Jul. 2019 by Kerry

Thank you for your review, we truly appreciate it.

4 out of 5
We enjoyed our sta. Staff was friendly. Would stay again

Posted by on 1 Jul. 2019

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Comment from Hotel Management

2 Jul. 2019 by Kerry

Thank you for your review, we truly appreciate it.

5 out of 5

Posted by on 30 Jun. 2019

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Comment from Hotel Management

30 Jun. 2019 by Kerry

Thank you for your feedback. It is truly appreciated.

4 out of 5
The staff were fantastic. The hotel has a lovely feel about it and very clean.

Posted by on 29 Jun. 2019

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Comment from Hotel Management

30 Jun. 2019 by Kerry

Many thanks for your feedback. It is truly appreciated.

3 out of 5
Was disappointed that there was only 2 tea bags and no complimentary biscuits (minibar very expensive) Room service meal wasn't great, and i got the spar room so i could enjoy a l o ng hot soak, the hot water filled so slowly that the water was cold before the bath filled so short cold bath after spending extra for the privilege

Posted by on 24 Jun. 2019

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Comment from Hotel Management

24 Jun. 2019 by Manager

Thank you for taking the time to provide your feedback. We shall follow up on the Tea Bags to ensure there are more available. We do not provide the biscuits as we found they were not eaten most of the time, however we do provide complimentary ones at the front desk for all to enjoy. If you wish to advise the room number of your stay, we shall have our maintenance person look at the flow of water.

5 out of 5
Perfect location . Easily Accessible. Awesome veiws!

Posted by on 19 Jun. 2019

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Comment from Hotel Management

19 Jun. 2019 by Kerry

Thank you for your review, it is greatly appreciated.

About the Clarion Hotel Mackay Marina

Location Mulherin Drive, Mackay Harbour, QLD 4740

Property Features

Clarion Hotel Mackay Marina offers its guests a marina, an outdoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. A terrace, a BBQ, and a garden are also featured at the business-friendly Clarion Hotel Mackay Marina. Self parking is free. A complete renovation of Clarion Hotel Mackay Marina was completed in January 2016. Smoking is allowed in designated areas at this 4-star Mackay Harbour hotel.

  • 79 guestrooms or units
  • 7 levels
  • Built in 2005
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Mackay, QLD (MKY)
  • Parking: Free self parking

Room Amenities

Clarion Hotel Mackay Marina offers 79 forms of air-conditioned accommodation with espresso makers and a safe. Rooms open to balconies. Accommodation at this 4-star hotel has kitchenettes with fridges, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is provided on a daily basis.

  • In-room kitchenette
  • Private balcony
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Fridge
  • Microwave
  • Espresso maker
  • Kitchenware
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.

Latitude 21 – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 25.00 per night.
  • Cribs (infant beds) are available for AUD 10 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 30 for adults and AUD 17 for children (approximately)
  • Early check-in fee: AUD 50.00 (subject to availability)
  • Late check-out fee: AUD 100.00 (subject to availability)
  • Crib (infant bed) fee: AUD 10 per night
  • Rollaway bed fee: AUD 25.00 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Clarion Hotel Mackay Marina
  • Clarion Hotel Marina
  • Clarion Mackay Marina
  • Clarion Marina

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.