Randolph House Hotel, Trademark Collection by Wyndham

3.0 star property
Suburban hotel with free breakfast and 24-hour fitness centre

Photo gallery for Randolph House Hotel, Trademark Collection by Wyndham

Exterior
Property amenity
Dining
Lobby
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Pet-friendly
The current price is AU$134
includes taxes & fees
1 Dec - 2 Dec

Explore the area

View map
441 Electronics Pkwy, Liverpool, NY, 13088
  • Place, Destiny USA
    ‪3 min drive‬
  • Place, St. Joseph’s Health Amphitheater at Lakeview
    ‪8 min drive‬
  • Place, New York State Fairgrounds
    ‪9 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪5 min drive‬

Room options

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Double Bed, Non Smoking (1 Bedroom, Parlor Suite)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

Room, 1 Double Bed, Mobility Accessible, Non Smoking (Bathtub Grab Bars)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub Grab Bars)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Double Bed

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About the area

Liverpool

At Randolph House Hotel, Trademark Collection by Wyndham you'll be within a 15-minute walk of Hopkins Road County Park and 2.2 km (1.4 mi) from Salt Museum. Highlights at this hotel include free continental breakfast, free self-parking and a 24-hour gym. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Other amenities include a 24-hour business centre and a microwave in a common area. Each morning free breakfast is served. There's also the convenience of RV/bus/truck parking. .Attractions within a 10-minute drive of this 3-property class Liverpool hotel include Destiny USA and Syracuse University.

What's nearby

  • Onondaga Lake Park - 15 min walk - 1.3 km
  • Hopkins Road County Park - 16 min walk - 1.4 km
  • Lake Onondaga - 16 min walk - 1.4 km
  • Salt Museum - 20 min walk - 1.7 km
  • Sainte Marie among the Iroquois - 1 min drive - 1.5 km

Getting around

  • Syracuse Regional Transportation Center - 8 min drive
  • Syracuse, NY (SYR-Hancock Intl.) - 8 min drive

Restaurants

  • ‪Jersey Mike's Subs - ‬20 min walk
  • ‪Francesca's Italian Kitchen - ‬2 min drive
  • ‪Taco Bell - ‬3 min walk
  • ‪Heid's Of Liverpool - ‬2 min drive
  • ‪The Retreat - ‬3 min drive

About this property

Randolph House Hotel, Trademark Collection by Wyndham

Suburban hotel with free breakfast and 24-hour fitness centre
A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and 3 meeting rooms. Free breakfast is available daily. Event space at this hotel measures 30000 square feet (2700 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Randolph House Hotel, Trademark Collection by Wyndham. Self parking is free.

This 3-star Liverpool hotel is smoke free.

  • 1 building
  • 198 guestrooms or units
  • 7 levels
  • Conference rooms
  • 30000 sq ft of conference space
  • 2700 sq. m of conference space
  • Continental breakfast (free)
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Wedding services available
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Microwave in a common area
Randolph House Hotel, Trademark Collection by Wyndham offers 198 air-conditioned accommodations with a hairdryer and an iron/ironing board. Beds feature down duvets. A pillow menu is available. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • 30,000 square feet of conference space
  • Computer station

Outdoors

  • In a state park
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The following facilities or services will be unavailable from September 24 2025 to November 30 2025 (dates subject to change):
  • Fitness facilities
  • Swimming pool
The following facilities are closed on Monday, Thursday, Friday, Saturday and Sunday:
  • Bar/lounge
  • Restaurant
  • Fitness facility
  • Indoor pool
The following facilities are closed on Tuesday and Wednesday:
  • Bar/lounge
  • Restaurant
  • Fitness facility
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day (maximum USD 500.00 per stay)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.00 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per day (maximum USD500.00 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn 37
Holiday Inn 37 Hotel
Holiday Inn 37 Hotel Syracuse-Liverpool-Exit
Holiday Inn Syracuse-Liverpool-Exit 37
Holiday Inn Syracuse-Liverpool-Exit 37 Hotel
Ramada by Wyndham Liverpool/Syracuse
Holiday Inn Syracuse Liverpool Exit 37
Trademark Collection by Wyndham Liverpool/Syracuse
Holiday Inn Syracuse Liverpool Exit 37 an IHG Hotel
Randolph House Hotel, Trademark Collection by Wyndham Hotel
Randolph House Hotel, Trademark Collection by Wyndham Liverpool

Frequently asked questions

What is the cancellation policy at Randolph House Hotel, Trademark Collection by Wyndham?

Randolph House Hotel, Trademark Collection by Wyndham offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Randolph House Hotel, Trademark Collection by Wyndham?

As of 14 Nov 2025, prices found for a 1-night stay for 2 adults at Randolph House Hotel, Trademark Collection by Wyndham on 1 Dec 2025 start from AU$133.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Randolph House Hotel, Trademark Collection by Wyndham?

Yep, Randolph House Hotel, Trademark Collection by Wyndham has a free self car park.

Are there any beaches close to Randolph House Hotel, Trademark Collection by Wyndham?

The closest beach to Randolph House Hotel, Trademark Collection by Wyndham is Oneida Shores (15.1 km).

Does Randolph House Hotel, Trademark Collection by Wyndham serve breakfast?

Yeah, free continental breakfast is on offer daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Randolph House Hotel, Trademark Collection by Wyndham?

No, Randolph House Hotel, Trademark Collection by Wyndham does not offer an airport shuttle service.

What time are check-in & check-out at Randolph House Hotel, Trademark Collection by Wyndham?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Randolph House Hotel, Trademark Collection by Wyndham Reviews

Reviews

6.6
Rating 10 - Excellent. 246 out of 1006 reviews
Rating 8 - Good. 228 out of 1006 reviews
Rating 6 - Okay. 197 out of 1006 reviews
Rating 4 - Poor. 165 out of 1006 reviews
Rating 2 - Terrible. 170 out of 1006 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Yida

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There is no WiFi in the room
Stayed 1 night in Aug 2025

8/10 Good

Solomon, East Hartford

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Solomon, East Hartford

Liked: Cleanliness, staff & service, property conditions & facilities
Very exciting
Stayed 1 night in Aug 2025

6/10 Okay

Elena

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

sharon

Travelled with family
Disliked: Staff & service

Disappointed

The hotel was very unsatisfied . Cold water for the shower after about several minutes it got warm. The water was above ankles while taking shower No microwave or fridge, or coffee maker. Air conditioner was a portable one. Breakfast was a joke. Room was clean. Just a few channels on the tv. Will not book anytime soon or later.
Stayed 1 night in Aug 2025

10/10 Excellent

Dainius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Eli

Stayed 1 night in Aug 2025

8/10 Good

AdomFaith

Travelled with family
Disliked: Cleanliness

Short stay

Great breakfast and staff..
Stayed 2 nights in Aug 2025

10/10 Excellent

McKenzie

Stayed 1 night in Aug 2025

10/10 Excellent

Ricky

Stayed 1 night in Aug 2025

10/10 Excellent

Ricky

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always accommodating
Stayed 1 night in Aug 2025

4/10 Poor

Mat

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Delcho

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly do not recommend this place
Stayed 2 nights in Aug 2025

2/10 Terrible

Shombhu nath

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room and Facility Concerns During Stay

1. The bathroom is very small — you’ll feel cramped right under the sink. No hand soap was provided. 2. The bed was clean, but the other furniture was damp and dusty. 3. The room has very poor lighting. The corridor carpet was full of dust and had an unpleasant smell. 4. For breakfast, only bread and butter were available, and the coffee machine was out of order.
Stayed 1 night in Aug 2025

6/10 Okay

Margaret

Liked: Cleanliness, room comfort
The hotel was not 2.96 miles from the Empower Lakeside Amphitheater it was nearly 8 miles away! The room was fine. The hotel itself meds numerous repairs.Onlyone of the two elevators worked. Only one side of the toaster worked. There were noice chimes on each floor just a portable one in the lobby. There were many breakfast choices tho. so a decent place for the price.
Stayed 1 night in Aug 2025

6/10 Okay

Suzanne

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The room itself was clean but there were a few snags: -Pool was empty/drained -1 of the 2 elevators was out of service -we needed to switch rooms a few hours into our stay due to no hot water in the first room - there were no functioning ice machines in the building (large igloo cooler in lobby had some) -portable air conditioners in both rooms that leaked onto carpet
Stayed 2 nights in Aug 2025

2/10 Terrible

Kirk

Disliked: Amenities
Didn’t have a king bed like I paid for. No air conditioning in the room on a 90° day gum stuck to the wall and headboard oh bugs stuck in cobwebs behind the bathroom door and on the air conditioning unit that didn’t work. Window was open a crack when I got there. what appeared to be puke on the duvet of one of the beds floor in the one elavator that worked looked like it hadn’t been vacuumed in a month. The list can go on but I’ll probably run out of room. They put us in a different room that had a portable a/c it was loud and kicked on and off all night and kept us awake. It was a nightmare. We expected higher standards from Windham I generally won’t leave a bad review but this was a nightmare
Stayed 1 night in Aug 2025

2/10 Terrible

Colleen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though I was extremely late getting in (after 1:00 AM) there was someone there to get me in the room and set up.
Stayed 2 nights in Aug 2025

6/10 Okay

Nancy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I really wish I could say my experience was better than ok, and usually I can over look a few issues. Unfortunately, the hits just kept coming. Let me be clear, the people who I interacted with were STELLAR. They were kind, professional and accommodating. My issues were with the details. 1. My initial room had a constantly running toilet. The room itself was beautiful, but there was no sleeping. Thankfully, the person at the front desk moved me.
Stayed 6 nights in Aug 2025

4/10 Poor

Cindy

No hot water. Sent email waiting to hear back from management for a refund.
Stayed 1 night in Aug 2025

6/10 Okay

Troy

Stayed 1 night in Aug 2025

2/10 Terrible

Abdulmaged

Stayed 2 nights in Jul 2025

2/10 Terrible

Abdulmaged

Problem with the check in, they didn’t allow me to check in and they asked me to buy again so basically I paid for two nights and stayed only one night
Stayed 1 night in Aug 2025