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Randolph House Hotel, Trademark Collection by Wyndham

3.0 star property
Suburban hotel with free breakfast and free airport shuttle

Photo gallery for Randolph House Hotel, Trademark Collection by Wyndham

Exterior
Free daily continental breakfast
Lobby
Property amenity
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$116
includes taxes & fees
4 Jan - 5 Jan 2026

Explore the area

View map
441 Electronics Pkwy, Liverpool, NY, 13088
  • Place, Onondaga Lake Park
    ‪15 min walk‬
  • Place, Lake Onondaga
    ‪16 min walk‬
  • Place, Sainte Marie among the Iroquois
    ‪1 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Deluxe Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Double Bed, Non Smoking (1 Bedroom, Parlor Suite)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Suite, 1 Double Bed, Non Smoking (1 Bedroom, Parlor Suite)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Mobility Accessible, Non Smoking (Bathtub Grab Bars)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Room, 1 Double Bed, Mobility Accessible, Non Smoking (Bathtub Grab Bars)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub Grab Bars)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub Grab Bars)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Room, 1 Double Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Double Bed

About the area

Liverpool

At Randolph House Hotel, Trademark Collection by Wyndham you'll be within a 15-minute walk of Hopkins Road County Park and 2.2 km (1.4 mi) from Salt Museum. Highlights at this hotel include a complimentary breakfast, free self-parking and a free airport shuttle. .This business-friendly hotel offers free WiFi in public areas and a 24-hour fitness centre, and has a business centre. Other amenities include a 24-hour business centre and a microwave in a common area. There's also RV/bus/truck parking, along with the convenience of a free area shuttle. .Attractions within a 10-minute drive of this 3-property class Liverpool hotel include Destiny USA and Syracuse University.

What's nearby

  • Onondaga Lake Park - 15 min walk - 1.3 km
  • Hopkins Road County Park - 16 min walk - 1.4 km
  • Lake Onondaga - 16 min walk - 1.4 km
  • Salt Museum - 20 min walk - 1.7 km
  • Sainte Marie among the Iroquois - 1 min drive - 1.5 km

Getting around

  • Syracuse Regional Transportation Center - 8 min drive
  • Syracuse, NY (SYR-Hancock Intl.) - 8 min drive

Restaurants

  • ‪Jersey Mike's Subs - ‬20 min walk
  • ‪Starbucks - ‬2 min drive
  • ‪Francesca's Italian Kitchen - ‬2 min drive
  • ‪Dunkin' - ‬3 min drive
  • ‪Heid's Of Liverpool - ‬2 min drive

About this property

Randolph House Hotel, Trademark Collection by Wyndham

Suburban hotel with free breakfast and free airport shuttle
A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and 3 meeting rooms. Free breakfast is available daily. Event space at this hotel measures 30000 square feet (2700 square metres) and includes conference space. An area shuttle within 3 miles and A roundtrip airport shuttle (available 24 hours) are free. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Randolph House Hotel, Trademark Collection by Wyndham. Self parking is free.

This 3-star Liverpool hotel is smoke free.

  • 1 building
  • 198 guestrooms or units
  • 7 levels
  • Conference rooms
  • 30000 sq ft of conference space
  • 2700 sq. m of conference space
  • Continental breakfast (free)
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Wedding services available
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Microwave in a common area
Randolph House Hotel, Trademark Collection by Wyndham offers 198 air-conditioned accommodations with a hairdryer and an iron/ironing board. Beds feature down duvets. A pillow menu is available. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Similar properties

Lobby
Super 8 by Wyndham Liverpool/Syracuse North Airport
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.4 out of 5, Excellent, 3,146 reviews
The price is AU$119
includes taxes & fees
4 Jan - 5 Jan 2026
Super 8 by Wyndham Liverpool/Syracuse North Airport

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour free return airport shuttle on request
  • Free area shuttle up to 3 miles
  • Free 24-hour train station pick-up and drop-off shuttle
  • Train station shuttle on request
  • Free bus station shuttle
  • Free shopping centre shuttle
  • Free uncovered self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping on request
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • 30,000 square feet of conference space
  • Computer station

Outdoors

  • In a state park
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport, train station and bus station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from September 24 2025 to March 31 2026 (dates subject to change):
  • Swimming pool
The following facilities are closed on Monday, Thursday, Friday, Saturday and Sunday:
  • Bar/lounge
  • Restaurant
  • Indoor pool
The following facilities are closed on Tuesday and Wednesday:
  • Bar/lounge
  • Restaurant
  • Fitness facility
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day (maximum USD 500.00 per stay)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.00 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per day (maximum USD500.00 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn 37
Holiday Inn 37 Hotel
Holiday Inn 37 Hotel Syracuse-Liverpool-Exit
Holiday Inn Syracuse-Liverpool-Exit 37
Holiday Inn Syracuse-Liverpool-Exit 37 Hotel
Ramada by Wyndham Liverpool/Syracuse
Holiday Inn Syracuse Liverpool Exit 37
Trademark Collection by Wyndham Liverpool/Syracuse
Holiday Inn Syracuse Liverpool Exit 37 an IHG Hotel
Randolph House Hotel, Trademark Collection by Wyndham Hotel
Randolph House Hotel, Trademark Collection by Wyndham Liverpool

Frequently asked questions

What is the cancellation policy at Randolph House Hotel, Trademark Collection by Wyndham?

Randolph House Hotel, Trademark Collection by Wyndham offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Randolph House Hotel, Trademark Collection by Wyndham?

As of 30 Dec 2025, prices found for a 1-night stay for 2 adults at Randolph House Hotel, Trademark Collection by Wyndham on 4 Jan 2026 start from AU$116.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Randolph House Hotel, Trademark Collection by Wyndham?

Yep, Randolph House Hotel, Trademark Collection by Wyndham has a free self car park.

Are there any beaches close to Randolph House Hotel, Trademark Collection by Wyndham?

The closest beach to Randolph House Hotel, Trademark Collection by Wyndham is Oneida Shores (15.1 km).

Is Randolph House Hotel, Trademark Collection by Wyndham family-friendly?

You bet! With amenities such as a free shopping shuttle and a free airport shuttle, as well as free infant beds in the guestrooms, it's no surprise that Randolph House Hotel, Trademark Collection by Wyndham is a hit with families.

Does Randolph House Hotel, Trademark Collection by Wyndham serve breakfast?

Yeah, free continental breakfast is on offer weekdays between 6:30 AM and 9:30 AM and weekends from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Randolph House Hotel, Trademark Collection by Wyndham?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

What time are check-in & check-out at Randolph House Hotel, Trademark Collection by Wyndham?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Randolph House Hotel, Trademark Collection by Wyndham Reviews

Reviews

6.6
Rating 10 - Excellent. 247 out of 1004 reviews
Rating 8 - Good. 225 out of 1004 reviews
Rating 6 - Okay. 200 out of 1004 reviews
Rating 4 - Poor. 165 out of 1004 reviews
Rating 2 - Terrible. 167 out of 1004 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Rachel

Stayed 1 night in Sep 2025

6/10 Okay

Atiya

Liked: Staff & service
Stayed 1 night in Aug 2025

4/10 Poor

Daniel, Redondo Beach

Disliked: Cleanliness, staff & service, property conditions & facilities
Uh, do yourself a favor and pass.
Stayed 1 night in Sep 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly and accommodating.
Stayed 2 nights in Sep 2025

6/10 Okay

Rev. Vera, Endwell

Travelled with partner
Disliked: Property conditions & facilities
The bacon and sausage were highly salty. They ran out of orange juice. There was no microwave or ice machine on the floor. No blackout curtains to keep the sunlight out when sleeping.
Stayed 1 night in Sep 2025

6/10 Okay

Ivonne

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was not the cleanest and is veryyyy outdated. Carpet was dirty
Stayed 3 nights in Sep 2025

4/10 Poor

Michele A

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was very nice as well as the lobby. However the elevator had a terrible smell and the hallways smelled like mold. The rooms were not overly clean and we had to go to a different floor for ice and then down to desk to get more towels because we only had 2 when we booked for 4. There is no mini fridge, no coffee maker and we had no WiFi. We were not told this ahead of time and when we asked at the desk they said they would be working on the internet over the next few weeks.
Stayed 2 nights in Sep 2025

6/10 Okay

Hayden

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Staff were very friendly but did not have hot water in our room and one morning all breakfast was cold
Stayed 2 nights in Sep 2025

2/10 Terrible

Rosalia

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

2/10 Terrible

Greg

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2025

4/10 Poor

Gregory

Travelled with family
Hotel needs major upgrades. Won’t stay again. I want to make sure to give thanks the amazing staff. Front desk and food area. Appreciate them for the great hospitality
Stayed 3 nights in Sep 2025

2/10 Terrible

Beth

Stayed 1 night in Sep 2025

8/10 Good

Sarah

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Safe area, close enough to the University.
Stayed 2 nights in Sep 2025

4/10 Poor

Sean, Long Beach

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
So it was a joy to find a place that was clean and not price gouging for parents weekend. That said, it feels like a remodel is kinda underway but they ran out of money. From the portable AC in our room, to the no shower curtain and the WiFi being free but no signal…. But the beds were decent. The rooms were clean enough.
Stayed 2 nights in Sep 2025

2/10 Terrible

Tracy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property should not be operational. We were told we would have a renovated room, and while it may have been painted, & possibly had some work done (evidenced by sheetrock dust on surfaces), it certainly was not nearly completed. Sat in the lobby several times during my 2 night stay & the continuous number of complaints coming to the front desk was almost unbelievable. The entire hotel was in poor condition & laden with all different issues (card key doesn’t work, shower leaking, no hot water, no AC available, filthy bathrooms, stained bedding & walls, no one at the front desk, etc.). The hotel was sorely understaffed & the owners should be ashamed at how they are operating it. We will not stay at this or any other Randolph House Hotel, Trademark Collection by Wyndham ever again.
Stayed 2 nights in Sep 2025

2/10 Terrible

Sonia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was awful. The bed sheet was stained, the toilet is behind the bathroom door and the air conditioner did not work, a portable one was brought in, with the hose stuck in the window. The smoke detector battery was chirping because it was dead. The overall feel of the hotel was old.
Stayed 2 nights in Sep 2025

4/10 Poor

Karel

Travelled with family
Disliked: Property conditions & facilities
No hot water in the morning. Property is run down and needs a major refresh.
Stayed 2 nights in Sep 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Eric

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Should be shut down to upgrade first
Stayed 2 nights in Sep 2025

2/10 Terrible

Roger

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property ok front desk friendly but a month after stay still trying to get an incorrct charge refunded!!
Stayed 1 night in Aug 2025

4/10 Poor

Shannon

Stayed 1 night in Sep 2025

10/10 Excellent

Larry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly check in staff
Stayed 1 night in Sep 2025

10/10 Excellent

Georgia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe n comfortable… popcorn is the best !!!
Stayed 1 night in Sep 2025

8/10 Good

Julie

Liked: Staff & service, property conditions & facilities
Parking easy
Stayed 1 night in Sep 2025

2/10 Terrible

Mohammed

Charged twice and still trying to fixed. Bathtub water stuck, no room service come to fixed the bed and room
Stayed 2 nights in Sep 2025