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Rio Hotel & Casino, a Destination by Hyatt Hotel

4.0 star property
Resort with 18 restaurants, near Fountains of Bellagio

Photo gallery for Rio Hotel & Casino, a Destination by Hyatt Hotel

Seasonal outdoor pool, pool cabanas (surcharge), pool loungers
Exterior
18 restaurants, breakfast, lunch, dinner served; American cuisine
7 bars/lounges, 2 poolside bars
Premium bedding, pillow-top beds, in-room safe, desk

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • Housekeeping
  • Pool
The current price is AU$169
includes taxes & fees
5 Oct - 6 Oct

Explore the area

View map
3700 W Flamingo Rd, Las Vegas, NV, 89103
  • Place, T-Mobile Arena
    ‪1 min drive‬
  • Place, Fountains of Bellagio
    ‪2 min drive‬
  • Place, Allegiant Stadium
    ‪2 min drive‬
  • Airport, Las Vegas, NV (LAS-Harry Reid Intl.)
    ‪8 min drive‬

Room options

View all photos for Remodeled 2 Queens Suite Strip View

Flat-screen TV, pay films

Remodeled 2 Queens Suite Strip View

8.2 out of 10
Very good
(12 reviews)

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
Pillow-top bed
  • 54 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible Bathtub (High Floor)

Flat-screen TV, pay films

Deluxe Room, 1 King Bed, Accessible Bathtub (High Floor)

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
Pillow-top bed
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Remodeled 2 Queens Suite High Floor

Flat-screen TV, pay films

Remodeled 2 Queens Suite High Floor

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
Pillow-top bed
  • 54 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Remodeled 2 Queens Suite High Floor Strip View

Flat-screen TV, pay films

Remodeled 2 Queens Suite High Floor Strip View

7.6 out of 10
Good
(11 reviews)

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
Pillow-top bed
  • 54 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Remodeled 2 Queens Suite

Flat-screen TV, pay films

Remodeled 2 Queens Suite

8.6 out of 10
Excellent
(43 reviews)

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
Pillow-top bed
  • 54 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, Accessible Bathtub

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
Pillow-top bed
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, Accessible Bathtub

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
Pillow-top bed
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Premier Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
Pillow-top bed
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Roll-in Shower (High Floor)

Flat-screen TV, pay films

Deluxe Room, 2 Queen Beds, Roll-in Shower (High Floor)

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
Pillow-top bed
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Suite, 1 Bedroom with 2 Queens (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Premier Suite, 1 Bedroom with 2 Queens (High Floor)

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bedroom
  • 102 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Remodeled King Suite

Free toiletries, hair dryer, towels, soap

Remodeled King Suite

8.4 out of 10
Very good
(51 reviews)

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
Pillow-top bed
  • 54 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premier Suite, 1 Bedroom with 2 Queen Beds (High Floor, Strip View)

Premium bedding, pillow-top beds, in-room safe, desk

Premier Suite, 1 Bedroom with 2 Queen Beds (High Floor, Strip View)

7.4 out of 10
Good
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bedroom
  • 102 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Remodeled King Suite High Floor

Free toiletries, hair dryer, towels, soap

Remodeled King Suite High Floor

8.4 out of 10
Very good
(37 reviews)

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bedroom
  • 54 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Premier Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
Pillow-top bed
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Roll-in Shower

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, Roll-in Shower

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
Pillow-top bed
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, desk

Premier Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
Pillow-top bed
  • 102 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Premier Suite, 1 Bedroom (High Floor)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
Pillow-top bed
  • 102 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Remodeled King Suite Strip View

City view

Remodeled King Suite Strip View

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
Pillow-top bed
  • 54 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Remodeled King Suite High Floor Strip View

View from room

Remodeled King Suite High Floor Strip View

8.6 out of 10
Excellent
(23 reviews)

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
Pillow-top bed
  • 54 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom, Roll-in Shower (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Premier Suite, 1 Bedroom, Roll-in Shower (High Floor)

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bedroom
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Las Vegas

At Rio Hotel & Casino, a Destination by Hyatt Hotel you'll be within a 30-minute stroll of Fountains of Bellagio and Fashion Show Mall. Highlights at this resort include 18 restaurants, 2 poolside bars and a casino. .The restaurant, Luckley Tavern & Grill, serves American cuisine and is open for lunch and dinner. With 7 lounge bars to choose from, you can enjoy a drink at the resort. Enjoy the gym, seasonal outdoor swimming pool, pool cabanas and pool loungers. 160000 square feet (14864 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of free valet parking. .With a stay at this Las Vegas resort, you'll be 2.9 km (1.8 mi) from T-Mobile Arena and 3.6 km (2.2 mi) from Sphere.
View more Resorts in Las VegasOpens in a new window

What's nearby

  • Bellagio Casino - 18 min walk - 1.6 km
  • T-Mobile Arena - 1 min drive - 1.9 km
  • Fountains of Bellagio - 2 min drive - 1.2 km
  • Allegiant Stadium - 2 min drive - 3.0 km
  • Las Vegas Convention Center - 4 min drive - 4.9 km

Getting around

  • Flamingo - Caesars Palace Monorail Station - 2 min drive
  • Las Vegas International Airport Station - 8 min drive
  • Las Vegas, NV (LAS-Harry Reid Intl.) - 7 min drive

Restaurants

  • ‪Hash House A Go Go - ‬2 min walk
  • ‪Luckley Tavern & Grill - ‬3 min walk
  • ‪Rio Sports Book Deli - ‬2 min walk
  • ‪Kang's Kitchen - ‬2 min walk
  • ‪Rio Masquerade Bar - ‬2 min walk

About this property

Rio Hotel & Casino, a Destination by Hyatt Hotel

Resort with 18 restaurants, near Fountains of Bellagio
Rio Hotel & Casino, a Destination by Hyatt Hotel offers its guests a fitness centre and a seasonal outdoor pool. There are 18 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 7 bars/lounges. Public spaces have free WiFi.

Meeting rooms and limo/town car service are available. Event space at this resort measures 160000 square feet (14864 square metres) and includes a conference centre. A casino, a vending machine, and an arcade/games room are also featured at the business-friendly Rio Hotel & Casino, a Destination by Hyatt Hotel. Self parking and valet parking are free.

Smoking is allowed in designated areas at this Las Vegas resort.

  • 2522 guestrooms or units
  • 51 levels
  • 2 buildings
  • 18 dining venues
  • 2 bars by the pool
  • 7 bars or lounges
  • Conference rooms
  • 160000 sq ft of conference space
  • 14864 sq. m of conference space
  • Built in 1990
  • Casino
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Conference centre
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
Rio Hotel & Casino, a Destination by Hyatt Hotel offers 2522 accommodations with laptop-compatible safes and a hairdryer. This accommodation offers separate sitting areas and includes sofa beds. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

Aerial view

Masquerade Tower at Rio Hotel & Casino

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
3.8 out of 5, Good, 1,042 reviews
The price is AU$112
includes taxes & fees
29 Sept - 30 Sept
Masquerade Tower at Rio Hotel & Casino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Onsite parking available only on request
  • Free self parking on site
  • Free secured, covered valet parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 to 40 for adults and USD 15 to 30 for children
  • 18 restaurants
  • 2 poolside bars
  • 7 bars/lounges
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Canteen Food Hall
  • El Burro Borracho
  • Hash House A Go Go
  • Luckley Tavern & Grill
  • Voodoo Steakhouse

Things to do

  • 1,200 slot machines
  • 55 gaming tables
  • Arcade/game room
  • Casino (100,000 square foot of space)
  • Concerts/live shows
  • Evening entertainment
  • Gym
  • Mini golf
  • Seasonal outdoor pool
  • Shopping
  • Sportsbook

Family friendly

  • Arcade/game room
  • In-room sofa bed
  • Mini golf
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (160,000 square foot of space)
  • Meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (107 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 51 floors
  • Banquet hall
  • Built in 1990
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Limited room service
  • Meal delivery service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 October to 28 February:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: USD 56.69 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • In-room safe
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 25 to 40 for adults and USD 15 to 30 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open on 01 March and close on 27 October.
  • Pool access available from 10:00 AM to 5:00 PM

Property is also known as

All-Suite
Rio
Rio All-Suite
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Rio Hotel & Casino, a Destination by Hyatt Hotel Resort
Rio Hotel & Casino, a Destination by Hyatt Hotel Las Vegas

Frequently asked questions

What is the cancellation policy at Rio Hotel & Casino, a Destination by Hyatt Hotel?

Rio Hotel & Casino, a Destination by Hyatt Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Rio Hotel & Casino, a Destination by Hyatt Hotel?

As of 26 Sept 2025, prices found for a 1-night stay for 2 adults at Rio Hotel & Casino, a Destination by Hyatt Hotel on 6 Oct 2025 start from AU$76.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Rio Hotel & Casino, a Destination by Hyatt Hotel?

Yep, Rio Hotel & Casino, a Destination by Hyatt Hotel has a free self car park, free valet parking and free RV/bus/truck parking.

Does Rio Hotel & Casino, a Destination by Hyatt Hotel have a pool?

Rio Hotel & Casino, a Destination by Hyatt Hotel has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and on a lounger. The pool is open 10:00 AM to 5:00 PM (Seasonal outdoor pool open from March 01 to October 27).

What makes Rio Hotel & Casino, a Destination by Hyatt Hotel a romantic place to stay?

A bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Rio Hotel & Casino, a Destination by Hyatt Hotel.

Is Rio Hotel & Casino, a Destination by Hyatt Hotel family-friendly?

You bet! With amenities such as an arcade, on-site mini golf and a deli, it's no surprise that Rio Hotel & Casino, a Destination by Hyatt Hotel is a hit with families.

Does Rio Hotel & Casino, a Destination by Hyatt Hotel serve breakfast?

Sure does, full brekkie is available daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Rio Hotel & Casino, a Destination by Hyatt Hotel?

No, Rio Hotel & Casino, a Destination by Hyatt Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Rio Hotel & Casino, a Destination by Hyatt Hotel?

Relax with a coldie at the 2 poolside bars or 7 lounge bars, and grab a meal at the onsite restaurant that serves American cuisine.

What time are check-in & check-out at Rio Hotel & Casino, a Destination by Hyatt Hotel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Rio Hotel & Casino, a Destination by Hyatt Hotel?

No, only service animals are allowed.

Reviews

Rio Hotel & Casino, a Destination by Hyatt Hotel Reviews

7.6

Good

7.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 2773 out of 6221 reviews
Rating 8 - Good. 1281 out of 6221 reviews
Rating 6 - Okay. 901 out of 6221 reviews
Rating 4 - Poor. 595 out of 6221 reviews
Rating 2 - Terrible. 671 out of 6221 reviews

Reviews

6/10 Okay

Josh, Napa

The room was great accept for the room was extremely Hot and uncomfortable even with the air on it didn’t cool the room properly and made it difficult to get quality sleep
Stayed 3 nights in Jun 2025

4/10 Poor

William

Travelled with group
Disliked: Cleanliness
Poorly maintained. Did not provide soap in room, although repeatedly requested. Check in kiosks didn’t work, stood in line for an hour to get room key.
Stayed 5 nights in Jun 2025

6/10 Okay

Mesafente

Stayed 1 night in May 2025

6/10 Okay

Bradley Kelly Peter

Travelled with group
The beds were good, and the A/C worked well. The hotel has many shops/restaurants that are closed down. The property is showing its age. The prices are crazy high, but that seems to be the trend in vegas. $9 bottles of water.
Stayed 3 nights in Jun 2025

6/10 Okay

Michael

Liked: Amenities
Need to remodel whole place
Stayed 4 nights in Jun 2025

6/10 Okay

vanessa

Travelled with family
Liked: Cleanliness, property conditions & facilities
The rooms were spacious and clean. The staff was friendly and helpful.The communication lever could have been better. One night I called several times up until 3 am about not having any type of linen for the pullout couch. It wasn’t until the next day that I received it and that was because I had to go to the front desk to notify then my shower was clogged. To my disappointment no one showed up until the next day and that was because I had to go down again in person to make the compliant about no one showing up. I felt there could have been some type of compensation like waving my late 4 hr check out fee or maybe something else.
Stayed 3 nights in Jun 2025

6/10 Okay

Sarah

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The location was nice, the pool was not clean and dont include the umbrella and the chairs. Breakfast really bad and super expensive.they changed 100 dolars night for security deposit. It been 4 days and still waiting for them the refunds.
Stayed 4 nights in Jun 2025

8/10 Good

Eugenia

Liked: Cleanliness, room comfort
Rooms are spacious and affordable. It was a pleasant day overall.
Stayed 4 nights in Jun 2025

10/10 Excellent

Raúl

Stayed 2 nights in Jun 2025

10/10 Excellent

david

Liked: Amenities
Room were great
Stayed 2 nights in Jun 2025

10/10 Excellent

Aaron

Stayed 2 nights in May 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service
Stayed 4 nights in Jun 2025

6/10 Okay

Noha

Stayed 4 nights in Jun 2025

10/10 Excellent

Rigoberto

Stayed 2 nights in Jun 2025

8/10 Good

Hung

Stayed 4 nights in Jun 2025

10/10 Excellent

Araceli

Stayed 1 night in Jun 2025

10/10 Excellent

Vanessa

Stayed 3 nights in Jun 2025

8/10 Good

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2025

8/10 Good

Albert

Stayed 2 nights in Jun 2025

10/10 Excellent

Surajit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Rohit

Stayed 2 nights in Mar 2025

10/10 Excellent

Lesley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked the newly renovated rooms, but not that there was only one person at the front desk
Stayed 3 nights in Jun 2025

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Booker

Liked: Cleanliness, amenities, property conditions & facilities
Nice & Clean
Stayed 2 nights in Jun 2025

2/10 Terrible

Ebony

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

No water is definitely a problem!

We ended up having to check in late because our train arrived later than expected. The front desk attendant was very understanding as it was 5 am when we checked in. We were able to get a late check out time for 3pm but our key cards were deactivated at regular check out time at 11. I spent 25-30 minutes in line to get the issue resolved. When returned to the room to shower and get dressed for the day the water pressure was so low that the shower would not turn on. I spoke with someone at the front desk at noon. By 1pm the water in our room was completely turned off. We ended up having to leave without showering to make it to our air bnb.
Stayed 1 night in Jun 2025