See all properties
Save

Horseshoe Las Vegas

4.0 star property
Resort with 9 restaurants, steps from Grand Bazaar Shops
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Horseshoe Las Vegas

Pillow-top beds, in-room safe, desk, blackout curtains
Seasonal outdoor pool, open 10:00 AM to 5:00 PM, pool loungers
9 restaurants, breakfast, lunch, dinner served; American cuisine
Pillow-top beds, in-room safe, desk, blackout curtains
Shower, designer toiletries, hair dryer, towels

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Pool
    Pool
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Parking available
    Parking available

Explore the area

Map
3645 Las Vegas Blvd S, Las Vegas, NV, 89109
  • Las Vegas Eiffel Tower
    3 min walk
  • Miracle Mile Shops
    3 min walk
  • Fountains of Bellagio
    4 min walk
  • Las Vegas, NV (LAS-Harry Reid Intl.)
    13 min drive

Room options

View all photos for Room

Pillow-top beds, in-room safe, desk, blackout curtains

Room

Highlights

Air conditioning
Connecting rooms available
TV
Blackout curtains
Pillow-top bed
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Jubilee Room, 1 King Bed, Non Smoking, Strip View

Pillow-top beds, in-room safe, desk, blackout curtains

Jubilee Room, 1 King Bed, Non Smoking, Strip View

Highlights

Air conditioning
Connecting rooms available
TV
Blackout curtains
Pillow-top bed
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Jubilee Executive Suite King Non-Smoking

Pillow-top beds, in-room safe, desk, blackout curtains

Jubilee Executive Suite King Non-Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Pillow-top bed
Blackout curtains
Separate bedroom
Eco-friendly toiletries
  • 59 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Jubilee Room, 2 Queen Beds, Strip View

Pillow-top beds, in-room safe, desk, blackout curtains

Jubilee Room, 2 Queen Beds, Strip View

Highlights

Air conditioning
Connecting rooms available
TV
Blackout curtains
Pillow-top bed
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Resort Executive Suite King Non-Smoking

Pillow-top beds, in-room safe, desk, blackout curtains

Resort Executive Suite King Non-Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Pillow-top bed
Blackout curtains
Separate bedroom
Eco-friendly toiletries
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Resort Premium Suite, 1 King, Non-Smoking

Pillow-top beds, in-room safe, desk, blackout curtains

Resort Premium Suite, 1 King, Non-Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Blackout curtains
Pillow-top bed
Eco-friendly toiletries
Hairdryer
  • 139 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Resort Room, 1 King Bed, Roll-In Shower, Non Smoking

Pillow-top beds, in-room safe, desk, blackout curtains

Resort Room, 1 King Bed, Roll-In Shower, Non Smoking

Highlights

Air conditioning
Connecting rooms available
TV
Blackout curtains
Pillow-top bed
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Resort Room, 1 King Bed, Non Smoking

Pillow-top beds, in-room safe, desk, blackout curtains

Resort Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
TV
Renovated in 2018
Blackout curtains
Pillow-top bed
Eco-friendly toiletries
Hairdryer
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Resort Room, 2 Queen Beds, Non Smoking

Pillow-top beds, in-room safe, desk, blackout curtains

Resort Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
TV
Renovated in 2018
Blackout curtains
Pillow-top bed
Eco-friendly toiletries
Hairdryer
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Resort Studio Suite, 1 King, Non-Smoking (Newly Renovated)

Pillow-top beds, in-room safe, desk, blackout curtains

Resort Studio Suite, 1 King, Non-Smoking (Newly Renovated)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Renovated in 2018
Blackout curtains
Pillow-top bed
Eco-friendly toiletries
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Resort Studio Suite, 2 Queens, Non-Smoking (Newly Renovated)

Pillow-top beds, in-room safe, desk, blackout curtains

Resort Studio Suite, 2 Queens, Non-Smoking (Newly Renovated)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Renovated in 2018
Blackout curtains
Pillow-top bed
Eco-friendly toiletries
  • 55 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Jubilee Room, 2 Queen Beds, Roll-In Shower, Non Smoking

Pillow-top beds, in-room safe, desk, blackout curtains

Jubilee Room, 2 Queen Beds, Roll-In Shower, Non Smoking

Highlights

Air conditioning
Connecting rooms available
TV
Blackout curtains
Pillow-top bed
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

Pillow-top beds, in-room safe, desk, blackout curtains

Room

Highlights

Air conditioning
Connecting rooms available
TV
Blackout curtains
Pillow-top bed
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Jubilee Room 2 Queens Pool View Non-Smoking

Pillow-top beds, in-room safe, desk, blackout curtains

Jubilee Room 2 Queens Pool View Non-Smoking

Highlights

Air conditioning
Connecting rooms available
TV
Blackout curtains
Pillow-top bed
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

Pillow-top beds, in-room safe, desk, blackout curtains

Room

Highlights

Air conditioning
Connecting rooms available
TV
Blackout curtains
Pillow-top bed
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 55 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

Pillow-top beds, in-room safe, desk, blackout curtains

Room

Highlights

Air conditioning
Connecting rooms available
TV
Blackout curtains
Pillow-top bed
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Jubilee Premium Suite, 1 King, Non-Smoking

Pillow-top beds, in-room safe, desk, blackout curtains

Jubilee Premium Suite, 1 King, Non-Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Blackout curtains
Pillow-top bed
Eco-friendly toiletries
Hairdryer
  • 158 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Pillow-top beds, in-room safe, desk, blackout curtains

Room

Highlights

Air conditioning
Connecting rooms available
TV
Blackout curtains
Pillow-top bed
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Jubilee Room King Pool View Non-Smoking

Pillow-top beds, in-room safe, desk, blackout curtains

Jubilee Room King Pool View Non-Smoking

Highlights

Air conditioning
Connecting rooms available
TV
Blackout curtains
Pillow-top bed
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Pillow-top beds, in-room safe, desk, blackout curtains

Room

Highlights

Air conditioning
Connecting rooms available
TV
Blackout curtains
Pillow-top bed
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

Pillow-top beds, in-room safe, desk, blackout curtains

Room

Highlights

Air conditioning
Connecting rooms available
TV
Blackout curtains
Pillow-top bed
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Resort Room 2 Queens South Strip View Non-smoking

Pillow-top beds, in-room safe, desk, blackout curtains

Resort Room 2 Queens South Strip View Non-smoking

Highlights

Air conditioning
Connecting rooms available
TV
Blackout curtains
Pillow-top bed
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

Pillow-top beds, in-room safe, desk, blackout curtains

Room

Highlights

Air conditioning
Connecting rooms available
TV
Blackout curtains
Pillow-top bed
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property
Flamingo Las Vegas Hotel & Casino
Pool
Spa
Kids pool
Free WiFi
3.6 out of 5, Good, (21949)
The price is AU$414
for 1 night
includes taxes & fees
6 Nov - 7 Nov
Flamingo Las Vegas Hotel & Casino

About the area

Las Vegas

At Horseshoe Las Vegas you'll be within steps of Grand Bazaar Shops and Las Vegas Eiffel Tower. Highlights at this resort include 9 restaurants, 4 bars/lounges and a casino. .The steakhouse, Jack Binion's Steak, serves American cuisine and is open for dinner. The resort's own poolside bar is a nice place to enjoy a drink. Enjoy the seasonal outdoor swimming pool and pool loungers. 175000 square feet (16258 square metres) of event facilities include a conference centre, and other business amenities include limo/town car service. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also the convenience of valet parking. .Sights within a 10-minute walk of this Las Vegas Strip resort include Miracle Mile Shops and LINQ Promenade.
View more Resorts in Las VegasOpens in a new window

What's nearby

  • Las Vegas Eiffel Tower - 3 min walk
  • LINQ Promenade - 6 min walk
  • Bellagio Casino - 7 min walk
  • Colosseum at Caesars Palace - 8 min walk
  • Las Vegas Convention Center - 5 min drive

Getting around

  • Las Vegas International Airport Station - 7 min drive
  • Flamingo - Caesars Palace Monorail Station - 8 min walk
  • Las Vegas, NV (LAS-Harry Reid Intl.) - 13 min drive

Restaurants

  • ‪Eiffel Tower - ‬2 min walk
  • ‪Beer Park - ‬3 min walk
  • ‪Istanbul Mediterranean Restaurant - ‬2 min walk
  • ‪Giordano's - ‬3 min walk
  • ‪Vanderpump á Paris - ‬4 min walk

About this property

Horseshoe Las Vegas

Resort with 9 restaurants, steps from Grand Bazaar Shops
There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. WiFi is free in public spaces. Event space at this resort measures 175000 square feet (16258 square metres) and includes a conference centre. A casino, a seasonal outdoor pool, and an arcade/games room are also featured at the business-friendly Horseshoe Las Vegas. The resort can provide concierge services, limo/town car service, and wedding services. For a fee, parking is available.

Smoking is allowed in designated areas at this Las Vegas resort.

  • 2814 guestrooms or units
  • 9 dining venues
  • 4 bars or lounges
  • 175000 sq ft of conference space
  • 16258 sq. m of conference space
  • Casino
  • Deli
  • Poolside lounge chairs
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Gift shop
  • Newspapers for purchase
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
Horseshoe Las Vegas offers 2814 accommodations with a safe and designer toiletries. Beds feature pillowtop mattresses. Televisions come with satellite channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains.

Languages

Arabic, Chinese (Mandarin), English, Filipino, German, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (USD 20 per day)
  • Covered valet parking on site (USD 40 per day; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • 4 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Guy Fieri’s Flavortown
  • Horseshoe Food Court
  • Jack Binion's Steak
  • Lavazza
  • Nosh Deli

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (175,000 square foot of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay films
  • TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 31 October to 1 June:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per night
  • Resort fee: USD 50.96 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Phone calls

We've listed all charges provided to us by the property.

Please Note: Guests are required to provide photo identification and a valid credit card at check-in. If the guest fails to provide a deposit, check-in will not be permitted. Deposits are used toward in-room movies and phone use.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 20 per day
  • Valet parking fee: USD 40.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open on 10 March and close on 31 October.
  • Pool access available from 10:00 AM to 5:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Bally's
Bally's

Frequently asked questions

What is the cancellation policy at Horseshoe Las Vegas?

Horseshoe Las Vegas offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Horseshoe Las Vegas?

As of 23 Oct 2024, prices found for a 1-night stay for 2 adults at Horseshoe Las Vegas on 20 Nov 2024 start from AU$41.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Horseshoe Las Vegas?

Yep, Horseshoe Las Vegas has a self car park for USD 20 per day.

Does Horseshoe Las Vegas have a pool?

Horseshoe Las Vegas has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 10:00 AM to 5:00 PM (Seasonal outdoor pool open from March 10 to October 31).

What makes Horseshoe Las Vegas a romantic place to stay?

A bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Horseshoe Las Vegas.

Is there a free airport shuttle available at Horseshoe Las Vegas?

No, Horseshoe Las Vegas does not offer an airport shuttle service.

Is there a bar or restaurant at Horseshoe Las Vegas?

Yep, they've got a poolside bar and 9 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Horseshoe Las Vegas?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Horseshoe Las Vegas?

No, only service animals are allowed.

Horseshoe Las Vegas Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 4141 out of 10430 reviews" "
Rating 8 - Good. 2948 out of 10430 reviews" "
Rating 6 - Okay. 1618 out of 10430 reviews" "
Rating 4 - Poor. 920 out of 10430 reviews" "
Rating 2 - Terrible. 803 out of 10430 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

HsinHui, Cypress

Travelled with group
Disliked: Staff & service, property conditions & facilities
It’s always a long line for the front desk. If you want to go through them for check in and out, or any questions, prepare to wait for at least 30 mins unless you’re VIP. Their staffs are not all that friendly and informative. They said a lot of “that’s another party issue” because they do parking with Paris and they do rewards with Caesers. So if you want to solve those issues with them, good luck! One good thing about them is their security team is responsive and quick! Our next room guests were crazy people - yelling and screaming all day long. They were quick to come and talk to them, and were willing to offer room change or late check out for us.
Stayed 6 nights in Jul 2024

10/10 Excellent

Mitra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was no coffee maker in our room and when we requested one they declined.
Stayed 3 nights in Jul 2024

4/10 Poor

Zion

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Terrible costumer service.
Stayed 4 nights in Jul 2024

10/10 Excellent

Hernitta

Travelled with family
Liked: Amenities
I’m always pleased with the hospitality and accommodation of the staff at Horseshoe Resort.
Stayed 2 nights in Jul 2024

8/10 Good

Jess

Stayed 1 night in Jul 2024

4/10 Poor

Juan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Diego

Disliked: Cleanliness, staff & service, property conditions & facilities
Rude staff No assistance Terrible cleaning service
Stayed 2 nights in Jul 2024

8/10 Good

sergio, Del Rio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Zachary

Stayed 4 nights in Jul 2024

2/10 Terrible

Diego

Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities
Lacked significantly in customer service in many different departments. From front desk to house keeping, to room service to casino 0/10 outside of Kristi at the Keno lounger
Stayed 1 night in Jul 2024

10/10 Excellent

Benson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Newly renovated good price junior suite
Everything is great except checking in.It took me forty minutes.It’s not the first time but all three times I was there.It’s roomy because it’s about 600 sq ft at the junior suite.The price is very good.
Stayed 3 nights in Jul 2024

2/10 Terrible

Jesus

Stayed 3 nights in Jul 2024

10/10 Excellent

Rodrigo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service.
Stayed 1 night in Jul 2024

10/10 Excellent

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that it was definitely convenient to find from the strip. I also liked that check-in and check-out was an extremely seamless process. The text option for help/service worked great. We also enjoyed the room and loved the layout of the bathroom. The self-parking was a bit hard to find but once we got the hang of it, it wasnt so bad. The elevators could use some work, but overall the property and amenities worked for us for the price and we'd definitely stay there again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Maulin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms, gaming amenities, and location, couldn't beat this value for money anywhere else. Great job
Stayed 2 nights in Jul 2024

10/10 Excellent

Chase

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The furniture and counters were covered in dust when we entered our room. Other than that, it was awesome.
Stayed 3 nights in Jul 2024

2/10 Terrible

Steven

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I had a horrible experience checking in. The self check-in did not work. I tried, but it said I needed to see the front desk to complete my check-in, but took all of my information. The line had about 100 people in it when I arrived at 6pm. I put my stuff in a friends room to return after the line went down. I returned at 9pm and there were about 5 people in line. There were three people working the front desk. two of them were with the same customers for about 15 minutes while I stood in line. One front desk clerk moved multiple people through quickly, so when guests left this persons station and one of the others, I immediately went to the person who was working efficiently. When I got to his station, he hashly said "I did not tell you to come over here, Don't rush me!" I said "would you like me to go back to the line?" He said "do whatever you want" I said, "I did not mean to rush you, I wanted to come to you because you seem to be moving much more guests through than the other clerks" I said this hoping he would appreciate the compliment, but instead made a few more snarky remarks. I stated that I tried to check in at the kiosk... Is it not working today? I don't know why it told you to come here? I am not the machine. Again, being RUDE instead of welcoming me to the hotel. I literally did not say another word to this person and I am shoked the this persin works in "hospitality", as it was a TERRIBLE experience. The hotel has several areas under construction...
Stayed 2 nights in Jul 2024

4/10 Poor

Lauren J

Travelled with family and small children
No cleaning service
Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Rachel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Horseshoe Hotel was an amazing hotel. The food and activity options were amazing. I was able to get a massage, gamble, play in the arcade, swim and catch the Las Vegas Monorail all within the hotel. The food options within the hotel were ok, but the Bazaar Promenade area had so many food and shopping options that I enjoyed. The only complaint I had was when I called housekeeping to come change the bedding, it wasn't changed. But overall I would definitely go back and stay at Horseshoe again.
Stayed 7 nights in Jul 2024

6/10 Okay

sarah, las vegas

Travelled with family and small children, Business traveller
The Horseshoe is very smokey. The room was dirty despite being "new." I was unable to get wifi. when I called for help the lady said, "well I called the front desk and they were unhelpful" LOL. I was able to get my laptop manually connected but was never able to get a phone connected. They did provide a pack n play for my baby and added a comforter in there to make it more cozy. That was a nice touch. View overlooking Flamingo was very noisy at night. Stayed at the Paris the next week and I would chose Paris over Horseshoe moving forward.
Stayed 6 nights in Jun 2024

6/10 Okay

Thelma

Disliked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms and overall just very nicely designed and easy to navigate.
Stayed 1 night in Jul 2024

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had an extremely dusty room, customer service said they were crediting me $50, but I didn’t see it on the final bill. It was frustrating to get in and out of parking because the card reader never worked and you had to call someone each time you came in and out. Overall we enjoyed our time there.
Stayed 3 nights in Jul 2024